The Contiental in Conwy

So today my boyfriend and his daughter went to get crepes. When we got there I ordered 2 crepes and a milkshake. Only to be told that they were not doing anything other than waffles today. We thought okay we will just have waffles instead no big problem right? Ordered a lemon and sugar bubble waffle, there was a tiny bit of lemon juice on it, no sugar, whipped cream and a scoop of ice cream. The waffle tasted rubbery and chewy and was disgusting and I would like to add it was not a bubble waffle like ordered and this was the last one to be made in our order and took nearly 10 mins to make. I ended up ordering a plain Nutella waffle as the kinder and Oreo waffles were completely out of stock! There was no prior warning of this or the fact that they were not serving crepes or milkshakes as advertisement would lead you to believe. Again my waffle was not a bubble one as ordered came with a scoop of chocolate ice cream and the tiniest drizzle of chocolate sauce. We will definitely not return as we left extremely dissatisfied with the products we ordered for nearly £14 it was definitely not worth it. I would avoid at all costs unless you want to be disappointed

For a 2* hotel this was a comfortable weekend's stay with helpful staff. Good simple food. Vegetarian options. We used as part of a coach trip and as a large group the size of this hotel allowed all to be accommodated. Lift for the less able to access upper floors. Located of sea front, with easy access to Promenade, shore line and pebble beech. Equidistant between the Great and Lesser Orme.

The staff here are so lovely and really are genuinely nice. Thank you lads/all staff ☺️ There’s a lot of people out there who want to knock the smile off your face, there are no worries of this when you come in here. Hope you get lots of tips you deserve them 🫶

came here for lunch with my young 2 daughters, we all had just plain cheese and onion paninis and cups of coffee which one would think couldn’t be served wrong however, 2 of the 3 paninis lacked cheese all 3 were cold including our coffees, I attempted to complain to a young lady who seemed to be in charge , she refused to take our food and drinks back and told me if we didn’t like the food we were free to go elsewhere. very unwelcoming wouldn’t recommend.

Awful attitude of one of staff members and not very helpful. Staff looked unhappy