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3.0

Based on 51 opinions finded in 1 websites

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Nº 196 in 228 in Coleraine

CUSTOMERS TALK ABOUT DISHES WITH..coffeeburnt
Score
OpinionsNoteTripAdvisor513.0

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Excellent pizza friendly efficient service and very reasonably priced. Will definitely return. Definitely great value.

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ann o . 2024-06-30

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Tinned soup, burnt bread, pricing would be acceptable if the food was good but it was far from it. Received one burnt piece of toast with tinned soup. Avoid at all costs.

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Pat a . 2024-06-23

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Nice coffee but Trading Standards would have a laugh at your Full Fry description.2 Potato Bread does not constitute half a potato bread cut into 2 small triangles.2 Soda Bread mustn’t much bigger.Taking the p!!s slightly!

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SammiW . 2024-04-30

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food tasted rotten, cabbage was definitely cross contaminated with onions, barely any chicken on the chicken wrap. ordered TWO chicken burgers and they were both 1/4 pounders with cheese?? only thing good there were the canned drinks which surprisingly weren't rotten. DO NOT order from here

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Speccy G . 2024-04-04

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This is a lovely place with good atmosphere The staff are lovely The foods pleasing to the eye and taste There's lovely gifts to buy, if you wanted.

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Elizabeth G . 2024-03-16

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Visited for1st time recently over a weekend. First appearances cafe looks nice. Ordered a latte and carrot cake, had to return carrot cake as it was stale. Exchange for a piece of cake and it was stale also. The issue is they are not covering their “bakes”, instead they prefer to “show off” their bakes in an open container!!! This is bakery 1-0-1. Baked goods required sealed container to prevent them from going stale. Apart from that a nice venue, couldn’t see a wifi code and no distinguishable wifi located Don’t think would return as there are better coffee shops on the prom!

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Trevorlt . 2023-10-20

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Excellent breakfast for second day in a row. Friendly staff , great atmosphere Really worth a visit. We will call again.

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Joanne J . 2023-09-23

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Called in for 2 takeaway coffees and a pastry. They didn’t seem particularly busy and there were 4 or 5 behind the counter. Once the order was taken we were complete ignored for the next 20 minutes that it took for the coffees to come. No eye contact, no ‘sorry, it will be with you shortly’ etc. Other people came up from tables that were also waiting a long time. Coffee was ok, though they didn’t put in any milk and I had to ask and wait again….

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GILL M . 2023-09-04

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Went for breakfast now that the summer is over. Felt very unwelcome by staff except for one very young waitress who did smile and brought us out the milk we asked for after one other just ignored us. . Breakfast plunked on table by a person who appeared out of the kitchen possibly the cook. No conversation from her not even hello or is there anything we can get you or even a basic enjoy! Nope slammed down plates and walked away. Don’t dare ask for anything if you might have an allergy you get stared at and again the feeling you’re an inconvenience Won’t be back here in a hurry Possibly the most unwelcome place I’ve been in a long time

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Allie-red . 2023-09-03

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Have visited on numerous occasions prior to the most recent visit. Party of 2. We both were for ordering the brioche French toast. Advised no brioche bread left. (This was after 12pm on a Friday afternoon). Very strange as you would think they would have adequate stock/food supplies in, especially during the “holiday period” and so close to the weekend. To our dismay, we both order the pancake “stack” with maple syrup and bacon. What arrived at our table was an insult to say the least. (I will add a photo for reference) The pancakes were completely burnt around the edges. Extremely thin. Almost shriveled up. Only 2 pancakes each per serving. In regards to the menu, this should not be advertised as “stack” when that’s clearly not what is to be recieved. When this was brought to the server at the tills attention she commented by saying she didn’t think that was enough pancakes either. Though it took us, as customers having to go out of our way and ask for another pancake each. This was taken down to us. Safe to say we will be in no hurry back.

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nichola573 . 2023-08-29

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Lovely cafe , staff very unfriendly . Ordered three breakfasts for family and drinks and a croissant for myself . Croissant plonked unto plate ! No offer of jam or heating it. Coffee came almost immediately and was cold before meals arrived . Very disappointed in service . Shall not be back On the menu ( below fry) it states !!! Apologies no change can be made!! WHY OH WHY ? How difficult is it to change a sausage for bacon or vice versa ??? When everything is so expensive I just do not get it ?? I think owners of Coffee shops/restaurants need to start thinking of their customers .

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Martrose12 . 2023-08-24

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Lovely personable service. Delicious scones- the best around. A beautiful setting- great views, clean and welcoming and relaxing atmosphere.

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Cedrick85 . 2023-07-13

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First of all I would like to commend the young girl who served us as she remained professional and pleasant in what became an awkward situation. I normally don’t return food when I’m not totally satisfied but sadly I felt I had no choice this time. Very disappointed to say the least. The Coffee Hut for breakfast is one of our musts when we go to the North Coast. This was our first visit this year and firstly we noticed the menu was different. Usually I got Eggs Benedict but that wasn’t on offer anymore so we all got Fry’s. I also got a scone and it was lovely. The coffees and hot chocolate were great too. When I said I don’t eat beans and to just leave them off I was told I couldn’t do that as the kitchen said the orders come as is. She said they come on the side in a bowl. I couldn’t understand why they’d waste them when they could just leave them off completely. Very strange waste of food. When the fry’s arrived they looked very under done. The sausage especially was pale and had a look of being microwaved or boiled. Usually when the skin rolls back it certainly gives the look of this. The Soda looked very underdone. Slightly cooked around the ends but the rest looked like it hadn’t touched oil. I was extremely dissatisfied so returned my meal and my wife did too. A lady then came out of the kitchen to speak with us. Not sure if she was the cook or the manager. She was very unprofessional and defensive. She assured us the food was fried and I said it looks microwaved. She then said I could come and see this kitchen and see there isn’t even a microwave in it. I declined. Then she said the only thing that’s microwaved is the beans (after saying there isn’t a microwave in the kitchen). When she left she then came back with my wife’s plate and abruptly set it down and said I’m not accepting that this isn’t fried so I’m not refunding it. I said its clearly under done and the soda only looks slightly toasted. She lifted the soda and yelled “this is fried” and threw it back on the plate. I then asked if were expected to eat it after she’s put her hands on it and she kept yelling as she walked away. Thankfully we received a refund for the food. They didn’t refund the drinks or scone but I am fine with that as they were nice. I would have still returned in the future to The Coffee Hut for coffee but after the manner in which I was spoken to sadly it’s off our list for visits when in the North Coast again. My previous review of this place was top marks so something has changed drastically since then. Hopefully they can get back to how it was previously.

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GaryH3k . 2023-07-06

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I am never one for leaving a bad review but I feel I must comment. Ordered sandwiches and coffee to takeaway. Both came with less than fresh bread and no butter/margarine. The ‘ham salad’ sandwich contained just ham and a HUGE amount of rocket. We actually ended up feeding them to the birds. Very disappointed.

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Emma F . 2023-06-03

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My friends recommend this place for pizza so we thought we would try it out over the Easter holidays. The food was even better than expected. I had the Hawaiian pizza… soo good. It’s good but size. One would do two people. The spots of chips are very good too. We will defiantly be back to get more. Lovely treat at the port. Staff very friendly as well. We used the app to order which was really handy to, meant we just had to go collect.

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Pamela I . 2023-04-14

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Ordered coffee and came in a timely fashion, but the staff clearly need barista training as coffee was burnt. Was also witnessed to a young girl being pushed about whilst other members stood chatting she looked like 16/17 abuse is clearly part of the aumbeance in this fine establishment. Being involved with a large hotel in Belfast team work is a must. Life tips would be welcomed in this cafe

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D9192XCkieraR . 2023-04-11

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AVOID AT ALL COSTS, shocking management and the way they treat their staff. Horrible manipulative staff, barking orders at others, treating them like their slaves as too lazy to do it themselves. Need training not only in coffee making but in people skills generally as have no personalities, no manners and just downright rude! I really don't know who they think they are, a two bit coffee shop in the dog toilet that is portstewart.

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Banoffe22 . 2023-04-11

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Ordered and paid for soup and coffee. I asked if I could have the coffee after my soup. Had finished soup and no sign of coffee so I went to the counter and pleasantly asked if we could have our coffees. We were sitting in full view if the counter staff but were asked for our number (which was sitting on the table) and told the coffees would be with us soon. Sat, waited and watched numerous people who came in after us being served. I had to ask twice more for our coffee. When it still didn’t arrive I asked a waitress could she refund the price of our coffees so we could go elsewhere. She was apologetic and offered to refund the lunch but I said no, just the coffees. Within a few minutes the male barista, who had seen me at the counter both times, sat two takeaway coffees in front of us and walked off. No apology and no refund. Shocking customer service.

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Travel06125737358 . 2023-03-18

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After a romantic stroll on Portstewert strand, my wife and I rightfully thought we deserved a hot coffee and a scone. The Coffee Hut Cappuccino was probably the best tasting coffee I have had but it actually the scones that caught our eyes. The Coffee Hut scones are a work of art, absolutely huge and even better to taste. The service was excellent and what really made our visit memorable were the Christmas decorations and interior design. We will definitely return and thoroughly recommend a visit and a stroll on Portstewert Strand.

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Limeski . 2022-12-30

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Hard to beat sitting looking out at the small harbour, while having a great scrambled egg breakfast. Been a few times and always pleasant staff, prompt, efficient service & good food.

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IsaacB5 . 2022-10-19

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Called in for a light late lunch at 2.30pm, the menu was very good, the prices what I would expect and the service was quick and proficient. I had the Eggs Benny and they held their own against other establishments. The latte was piping hot...

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RICHARD B . 2022-09-03

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Went out with my friends for a nice lunch and was disgraced by what I witnessed. From what I saw the employees were trapped in a toxic work environment with several members of senior staff being abusive and manipulative towards younger employees who were just...

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BigSteveColeraine . 2022-08-30

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‘Could I have some more?’ I think Oliver asked something similar. But Oliver is dead and the ever vocal, always moaning constantly demanding hospitality trade seems intent on self inflicted wounds.The advertised fry included soda bread. As someone visiting Portstewart from England asked for a...

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dandave . 2022-08-26

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Called in today, beautiful place. Ordered 2 toasted sandwiches and pancake with Nutella coffee 2 cans and 2 small cupcakes. I gave the order to the young man 3 times he still managed to get it wrong cutlery was dirty toasties where wrong my daughters...

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PhilomenaQ1 . 2022-07-08

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Visited with family for coffee-coffee and food were excellent .ordered at counter where young guys serving were extremely pleasant-things went downhill when food and drinks were brought to the table by two young girls who had absolutely no people skills -and zero personality that would...

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Amanda G . 2022-06-18

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We called in here for breakfast and I will be making it a regular visit when we are in the area. A side from the great food, the shop has a nice relaxing atmosphere with a view of the sea. The staff are friendly and...

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GaryH3k . 2022-05-02

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The pizza restaurant in the evening is too unpredictable as to whether or not its going to be open. We walked all the way down, i have MS, only to find it was closed. Not good enough. Also during the day they are always out...

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George1963blue . 2022-04-02

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A definite must if you are in Portstewart. Delicious cake and coffee. Eimear and Paddy were really friendly and looked after us extremely well. A relaxing seat by the window made for a very welcome stop in this beautiful town.

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Nuala M . 2022-03-04

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I ordered a sausage with salad and coleslaw. My sausage roll arrived with burnt pastry but lukewarm center, the coleslaw was cheap and the rocket salad was withered. I was in a rush and with friends so I didn’t bother to complain to an already...

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Perronelles . 2022-03-04

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Is this a Unique spot on the Prom ?? Advertising £3.00 for cappuccino!!! Then hit you for an extra 40p for being decaf - they don't say that on the menu board !!!!!!!! Only place on the prom that does this - I'll go elsewhere...

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317hasd . 2022-02-03

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I have been to The Coffee Hut quite a few times before and this has to be the worst experience I’ve had. When it first opened in Castlerock we visited, the menu was quite limited and they had run out of a lot of items....

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Go30594294950 . 2022-01-01

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Usually we just visit the Coffee Hut for our morning coffee but recently we had lunch there twice in a week. The first time was OK although several things we would have liked to eat were unavailable. The second time wasn't good. Although a days...

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ADerrygirl . 2021-12-11

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I ordered a sausage roll for my toddler. It came out burnt. Fair enough anyone can make a mistake. I sent it back and requested a new one but instead I got the same burnt one returned to me with the burnt top scrapped off....

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jking5151 . 2021-11-21

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Great views and coffee. With plenty of choice for coffee on the Portstewart promenade The Coffee Hut is right up there with the best. The staff are friendly and helpful The coffee is exceptional and pastries melt in your mouth. Lovely spot to relax, enjoy...

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86frankiet . 2021-10-12

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Food and service is excellent. Great food offer. Great value fir money. Great surroundings. Scary are so friendly. Always happy to back.

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Navigate46424409483 . 2021-09-15

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I went here to work for a bit, I was very happy with the coffee, the large lovely scone that I had, the availability of plug sockets, and plenty of seating to choose from. The staff wore masks which many other places don't do anymore,...

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Ti L . 2021-09-14

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Decent enough coffee and service was fine. Food was ok, the sourdough was nice and the scrambled eggs were ok. Would return for a coffee as it has a great view from the tables out the front and the place is bright and welcoming.

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Supersixfive . 2021-08-29

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No track and trace Served by young man with no mask or shield who brought food to table not even allowing time for customers to put on their own masks. An utter disgrace especially with N Ireland having over 2300 new cases last Friday. Keep...

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robincF8168LI . 2021-08-23

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Do not usually leave reviews, only ever use Trip Advisor to check out places we may want to go to. Extremely disappointed to have spent rather a lot of money on a lunch for 2 adults and 2 children and have had such a negative...

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BeckyM123456 . 2021-08-15

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I visited this cafe a couple of years ago before they moved to their new location. I was lured back by my wife, keen to try the new venue. My views in my last review hasn’t changed; nice staff, food was tasty (if slow in...

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bob F . 2021-08-01

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We really love coffee hut as a family, the food is great and have always had good service. I just found it odd when we went for breakfast yesterday and none of the staff were wearing masks or social distancing and there were no perspex...

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Fjd15 . 2021-07-19

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Tried the new Coffee Hut recently, not impressed. Very disappointing lunch at an exorbitant price. Hot food served on cold plates? Won't be in a rush back.

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sybilml . 2021-07-07

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This is Genuinely our favourite place to eat in the north coast for breakfast! We come here all the time as the food is amazing and the staff are always so welcoming, however today we were served by a lady called KATHY, she was on...

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victimsoffun . 2021-06-27

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Live locally and decided to go for a coffee, very good covid measures. staff are super friendly and helpful. I had got a cheese toastie with an america o, very quick service and amazing view, will be back

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Rebecca B . 2021-06-22

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Food was great however service wasn't. Woman on the till wasnt very helpful, she wasn't sure what the traybakes were and got one of our orders mixed up. Customer service could be improved. But food and coffee was great!

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pmartin6586 . 2021-06-13

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Enjoyed having a lovely cup of coffee and a pot of tea along with a number of tray bakes. Very good standard. Will call again.

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Douglas H . 2020-12-23

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We visited The Coffee Hut this week and enjoyed excellent coffee and delicious raspberry and white chocolate scones. The serving staff were polite and helpful. It has been delightfully decorated for Christmas and there was background Christmassy music. There is one seat for 2 in...

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ADerrygirl . 2020-11-28

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My first & last time in Coffee Hut. 1) Despite it not being busy, we waited a long time for 2 lattes & babychino- no apologies for the wait 2)despite it being takaway only , 2 men in cycling gear sitting in eating & having...

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AMF13 . 2020-11-08

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I was thinking to myself today if it was my last day on earth 'what would I like to do?' My answer to my inner voice was cycling near the sea. Well I was on the train from Belfast to Derry so I got off...

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martinmS1591AJ . 2020-10-14

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Food was fine. Service was excellent. However during the COVID-19 time unlike other restaurants none of the staff wore masks. The tables were too close together certainly less than 1 metre.

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Robbarnsey . 2020-08-21

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New Coffee Hut in Portstewart was recently recommended to me and I was looking forward to visiting. I went there this evening with my family and first impressions were good although it looked like ventilation was not working as my glasses steamed up upon entry....

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Lloydpg . 2019-11-23

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