The Cliff Hotel in Great Yarmouth

Good hotel. Food in restaurant was great. Location wise, nearest shop was 20 min walk.

I made a reservation for a table of 5 adults for lunch, we were cramped into a small bay seat with a chair added on the end not happy, we were told no other tables were available as they were all booked, but we noticed all the time we were there no one arrived to use these tables. We arrived slightly early so we thought we would have a drink in the front lounge area first but that was a no no, it was uninviting and cold NO heating on, then to top it all the bar had NO tonics what sort of hotel is this that run out of tonic’s joke. Then we asked for the bill which didn’t arrive so my husband had to get up and pay not impressed won’t return.

Have stayed before, reasonable room. But this one on 7/Nov was so poor, really, really poor quality and small bed, mouldy bathroom, and it was meant to be an upgraded 'deluxe' room. Staff had no answer, just blank face and said will speak to the manager. Won't stay again for sure

Stayed 3 nights. First night couldn't sleep with the heat with radiators all off, and a noise of a large extractor fan all night non stop when I opened the window. Breakfast first morning was totally disorganised and took ages. Only one lady to serve everyone. Moved room for second night and it was fine, breakfast was also fine. Third night sitting on the bed watching TV and a rat scurried down BEHIND the plasterboard across under the floorboards by the window and away. Got dressed and went down to tell the manager. Next morning on checking out told the lady on reception and she looked blankly at me and said " ill let them know about that". No apology no offer of a voucher or anything. Cannot recommend this accomodation.

Great location as right by Gorleston beach. I went to the bottomless brunch event on a weekend. It was great! Very luxurious inside. Very small variety of food and drink selection on the bottomless brunch menu. I went for the southern fried chicken burger with chips, it was delicious.

Nice place and great service food is excellent

We had an amazing 3 night stay here. The food was lovely, rooms very clean and the staff was extremely friendly and was great to get to know Ashley, Leah, Rik and Dio. These 4 made our stay special and a memorable one. Thanks guys we will be back. Love Suzie and Jamie x

Only stayed for lunch with two friends. Weather was good so sat on the terrace. Nice atmosphere good food good service what more do you need. If in the area give it a try.

It is a great hotel for families. Will be back again for sure

Just stopped for dinner. Food is of good quality, I ordered the sea bass at £22. The seabass whilst nice was the tiniest piece of fish I have ever had served on plate; it was the same size as three of my daughter’s prawns from her linguini. The plate was topped up with half being. Drizzle of sauce and ~10 new potatoes with a. Bit of samphire Would highly recommend this place but keep clear of the rip off sea-bass. Waitress politely told… no f’s given.

Said room with a balcony and a view but the balcony area needs some attention to make it more appealing (102)

Lovely restaurant with great sea food choices

Didn't stay for the hotel but visited for some afternoon drinks. Cocktails took 30 minutes to arrive and were informed after waiting that 40% of our drinks weren't available. When substituted the cocktail we did receive were off and not made with care. Disappointed

Met family at the cliff hotel for coffee and a chat. We sat on the terrace overlooking Gorleston beach on a gorgeous sunny morning. Very nice venue but service very slow.

Went for lunch at 1 of my favorite places, really enjoyed the salmon burger.

Stayed a few times. twice in the cliff suit.good food & cocktails

This was our second visit for lunch, the first visit was superb although there was only 2 of us we was allowed to sit at a 6 seater table near the balustrade but this time the young lady called Amy would not allow us to sit at a 4 seater as she said it would get busy, the 2 seater are more like a drinks table and too small to eat off, if we were having snacks fair enough but we was having a full meal, I went and sat at a 4 seater whilst my son dealt with Amy who was forcing us to move, my son asked me what I wanted to do and I replied shall we leave with that Amy brought across the menus then started to tell me that they keep them free for 4 people, the waiter was the same waiter we had last time and he was wonderful both times his name is Ric, this time as last time I left a substantial tip because of him, I asked the girl who was taking the payment if she was the manageress she said she was and started to explain about Amy and said she needs telling that a customer is always right and never to argue with a customer as it's not only embarrassing the customer but to herself then the manageress did exactly the same thing so I stopped her and said she was doing the same thing, I've worked in catering from the age of 15 upto very senior management controlling all aspects of the business of a national business with a multi million pound turnover, if these young woman worked for me I would be giving them some intensive training, 2 men just drinking at a 4 seater table with no problem at all, 2 people sat a 4 seater no problem at all and the place did not get busy whilst we sat there, this visit has really put me off returning due to the attitude of the staff

Had a fab lunchtime meal here today, we had a very nice welcome to a lovely warm friendly environment & were seated quickly. Ric our server was friendly, chatty & professional making sure everything was perfect for us. Food was absolutely delicious & great value for money. We'll be back!

Lovely afternoon tea with great views of the sea

Always love coming to the cliff! Not just for cocktails but the food is great too! Fantastic service as always. Our waitress Amy was brilliant, made sure we were served and had what we needed. Thank you! Will be there again soon no doubt

Fab service from young lady Klaudija :)))

Absolutely amazing staff and service, we were made to feel very welcome on every visit. I had the home smoked ribs which were the best I've ever had. Also very good value, dinner for 7 adults including drinks and cocktails was about £35 a head

Over priced a bit but very nice

Nice view on terrace and unfortunately that's all youre paying for. Cheese and tomato sandwich on menu, asked if it would be possible to have cheese and onion instead and told by waitress that menu adjustments aren't possible as all sandwiches are premade in the morning. Question whether this is is true or whether the poor girl was scared to ask the chefs. Regardless, I question any establishment that can't make a sandwich to order. Smoked meats were dried out.

Just visited Carvery for Mother’s Day, did not stay

The rooms were a bit dated with a little bit of maintenance needed in places. Otherwise good and clean

Lovely food, great service and generally a wonderful time. Went for valentines with my partner and thoroughly enjoyed my meal here. Fillet steak was lovely would definately recommend. Jack

Used the restaurant here, been few times but it not been amazing experience, your waiting ages for your drinks even when it been empty in there, I had prawns for starter and it so tasteless and the mains is no better it made me feel sick a little . But I always come back trying to give it another try. So think in future will avoid the restaurant here

Very welcoming. Clean and hospitable accommodation. Excellent food with impeccable service. Breakfast had a good selection of fruit juices, pastries, cereals, toast, jams and marmalades. The hot freshly cooked bacon, eggs, sausages and tomato were accompanied by a tureen of baked beans. Tea or coffee in pots with fresh milk. Served by the friendliest of ladies. If you want a guaranteed good nights sleep with a "set you up for the day" breakfast then you won't be disappointed.

Met up with friends in the restaurant. Very comfortable and friendly service. We were all really pleased with the food. Super hot and tasty. Great service from Jack. You got my meal variation just right. Thank you.

Stayed in the Cliff suite. Beautiful room but slightly tired. The best breakfast ever

Visited for a wake in a side room. Excellent furniture so comfortable. Great selection of food, hot samosas, crab cakes, sausage rolls and chicken gougons. Lovely sandwiches. Very nice and ideal place. Will be happy to go there again. Super location.

First time eating here. However, we have had drinks in the bar before. They offer a good choice of cocktails and other options. The food is nice, my mum and I chose the pulled pork with the rosemary fries and coleslaw, all very flavorful. The beef brisket was tasty as well, which my mother in law and wife had. The sizes of the portions are deceiving. We were full and couldn't finish it all, a solid 9/10 for the meal. The staff are helpful, generally polite, and friendly. We will definitely be back.

Great mains and desserts. Fantastic service from ruby, she was very friendly and serviced us very well. Thank you.

Lovely place, good service staff very friendly.

Lovely hotel, decent food, great bar, even better views

Food was food, booths a bit cramped.