The Chippy in Belfast

Stayed five days at the hotel. Breakfast buffet is excellent. Only meal I had. Guinness is very good. Service is great. Lounge is very comfortable

I was critical of the The Chester for its many young barmen who had no customer service. I was therefore pleased to see an older bar person in charge,who was so hard working actually obsessive cleaning. However this was short lived as this person / woman was not friendly actually everything she was asked for was a chore, surely her job I went tonight because I had really bad news and was trying to lift myself. Instead I was depressed by sour puss and unacceptable service. Sorry but do you not know the reason why people go out is to lift themselves.? We left and went to the always excellent Lansdowne.. Chester please learn make people need to be felt good and invited. My advice get rid of the OCD cleaner and invest in someone who is a professional person engaged in making the experience a pleasant nite out. Won't be back until staff changed Will

When will Costa ever get it right? Cafe Latte is NOT FLAT WHITE!! Flat White is a small non frothy double expresso coffee with just double the amount of milk to coffee. If I wanted a mainly milk coffee I would ask for a Latte or a Cappuccino.

We ate in this restaurant in the Hilton before going to a concert in the Waterfront Hall next door. We were there around 5.30 and were the only people in at that time. Some background music but little atmosphere. The food was tasty - we had starters and main courses - goats cheese and prawn cocktail and a cheeseburger and chicken. Service was slow for a pre theatre menu. We had to ask for the dessert to be rushed to be in time for the concert. All in all it was satisfactory but not an inviting experience.

This place has gone to the dogs. They also reduced the quantity/size of goujons. Goujon meal tonight was over £10 which is insane. Staff still nice. Management decisions.