The Chainbridge Hotel in Denbighshire

Lovely setting and great for a coffee looking over the river. We thought we'd try the restaurant this time. So diappointing as we only live about a mile away. No welcome or friendly smiles on entering. When we asked about food, the waitress didn't even bother getting up from where she was chatting to other staff. She waved vaguely to the other side of the room and said the menus were over there. Basic pub food albeit a bit pricy by local standards but when it finally arrived, both meals were cold. No quality check from the serving staff who appeared to have gone AWOL so we had to head to the bar in a different room to let them know. The plates were taken away in silence and brought back - in silence, micro-waved, So much for the 'proper pie' that was now soggy mush. No further quality checks and met with only scowls and hostility when we got up to pay. Such a shame.

Decided to walk across the canal to visit the horseshoe falls and what a lovely place. On the way back I popped into the chainbridge and what a lovely and cosy place. As soon as i went inside it was lovely and warm. I got a drink and went on to find somewhere to sit, I ended up by the fire which was very comfortable to sit. Staff were very friendly, toilets were very clean. Food wasn’t being served when I visited but the menu had a lot of variety, nice to see it caters for gluten, dairy, and vegan too. Will definitely visit again.

Stayed here for 1 night my partner, our daughter and my parents. Have been coming to the Chainbridge for many years and have always loved it, the staff are always happy, polite and very helpful. The hotel itself is in a beautiful location with River Dee on one side and the canal on the other. Inside there bar there is an area that we like to call 'the snug' that has a few tables and leather chairs around a very cosy log fire that the staff always keep alight. We had dinner and although there was a slight mix-up, the staff rectified it straight away, couldn't apologetise more and went out of the way to make everything right. Our 2 year old loved running around and speaking to all the staff who were laughing along with her. We honestly love this hotel and it's character so much. Thank you for always being so welcoming and accommodating ❤️

My husband booked this hotel based on a friend's recommendation. After booking we looked at some of the reviews and based on what we read I have to admit I was dreading it. We had a lovely stay and would definitely return. We arrived and the car park was full but we managed to park the car. (The car park is a little tricky and can be very awkward to turn around). On arrival we were greeted at reception by an older lady who was very pleasant. She advised us breakfast that was included was continental breakfast and they have a lovely selection available but if we wanted a English breakfast this would cost an additional £10.95 each, obviously we were a little disappointed about the price but we wanted a full English so, paid up. We were in room 23 (corner room, on the first floor) the room was perfect. It was clean and just the right temperature. There were teas and coffee available with some lovely biscuits. Balcony was clean and a great view. We went down to the bar to have a drink and had a look around the hotel. It was very interesting and lots of things to look at and read. All staff were friendly and helpful. The bed was comfy and we slept well. The following morning my husband took a shower and said it didn't not have much power, it was more of a little trickle. We went down for breakfast and was greeted by a young women. We told her our room number and she advised us to sit anywhere, this was the only downside to the whole stay. We had to prompt the young waitresss about our full English as we weren't sure how this was processed. She quickly came over though and took our order. After 25 minutes and no breakfast insight, I prompted again and was told that the chef had not seen our ticket. The young lady lacked professionalism but she was young and we just put this down to this possibly be her first job and maybe shy. There was a more mature waitress and she apologised and was very professional. The breakfast eventually made it to our table and was delicious. Bacon, sausage, beans, FRIED egg, hash brown, black pudding, fried bread, mushrooms and tomatoes. The continental breakfast was bread, bagels, rye bread, couissants, jams, cakes, cereals, fruit and yogurts. A fantastic hotel and I would stay again.

What a hotel the Chainbridge could be if some love and care was put into it, beautiful setting right on the Dee and the canal on the other side. There is a foot path that takes you to Llangollen took us about 44 mins, lovely walk. Things that need improvement- staff are quite unhelpful and don't seem bothered, be wary of the steel steps outside that lead to the carpark they are ruthless snd slippy, my partner fell down one whole flight and when he told them the answer was...The amount of people that do that! No care, no accident book. The log burner in the lounge was almost out and they didn't bother lighting etc. We stayed in a ground floor room as we had the dog, it was very tired and smelt of damp, room was clean and OK, I'm not sure that of you have a dog you kind of get the worst room which I do get to some degree. See pocs attached regarding wires hanging from TV, a wonky lamp underneath and wonky shelf in bathroom, an overloaded plug socket, I mean come on I could fix those wires better myself with no experience, it's almost like a it'll do kind of attitude! Don't think I would stay again which is a shame as it could have so much potential! The lady on reception was very lovely.

A decent hotel though the bedroom was dated. I banged my leg on a protruding radiator thermostat which is now sore. Lovely location

The website clearly states that food is served until 3:00 pm, so I arrived at 2:20. However, there were no staff available to take my order. I waited in front of the manager’s desk while she completely ignored me, too busy joking on the phone with a staff member about the rota. When someone finally did appear, I was told they had stopped serving food at 2:30. Overall, a disappointing experience with poor service. As I walked out, I noted their 3/5 food hygiene rating so will not be returning.

Wonderful location Wonderful friendly Staff: A perfect place to relax and unwind: situated on the River Dee. One side: the Llangollen canal on the other: a short walk will bring you to start of the canal: and the Famous Horse shoe falls. You can walk the Canal into Llangollen just over a mile.

We sayed in room 45 and it was disgusting! We only got in late or would of walked out. The room smelled of overpowering bleach, we later realised it was to cover the very strong smell of damp. The plug wouldn't open, the sink overflowed. I wiped the floor with a small towel and it was dirty from the floor. Under the bed hadn't been cleaned in a long time (see pics). There was no mirror in the bedroom to do my hair. Breakfast started well. We ordered a veggie and vegan breakfast, 20 minutes later we were told there was only one sausage between us. The attitude of the staff was very dismissive. The manager kept saying she didn't remember checking us in the day before whilst looking at our dog. On the way out my husband mentioned the smells and broken plug. The manager said the smell of beach proved the room had been cleaned. He said to check under the bed. Our bags and clothes smelled of the strong dampness. We left it at that becaused we'd enjoyed the previous day out and were in good moods. A little later I received a poorly written, abrupt message (see pics) saying they had checked the room and that we had wiped our dog with their towels. They said they were taking £25 from my account to buy new ones! Not once did they ask why the towel was dirty. I rang and spoke to the manager who accused us of sneaking our "huge dog" into the hotel and using their towels to wipe her! I told her the towel was used to wipe up the overflowing sink and was dirty from their floor. Also that it was one hand towel not all of them. We have towels for our dog. Told her we put on the booking that we were bringing our dog and wanted 2 vegan breakfasts which we didn't get. Also said if she took money that it would be theft as I din't agree with charges. She hung up! I rang back and after lots of attempts to catch me out she said "we'll just call it quits then" and hung up! I've emailed back and have been totally ignored. Not one appology or any kind of interest in her customers! Nice place to stop for a drink but the canal side room we stayed in was grim and dirty, the duty manager didn't care one bit.! We had to wash our coats, bags shoes etc as the smell of damp from there was on them. I wouldn't stay again and I've told others to avoid.

Brilliant new find for lunch in this very pleasant hotel within easy walking distance of the horseshoe falls. Food was really tasty and comfortable conservatory overlooking the river lovely. Will be back.

Stayed for three nights for our 47th wedding anniversary, our room was clean and serviced daily. Nice crisp bed linen and fresh towels, a lot of money has been spent on refurbishment and there is still work to do. Lovely flowers outside and the views from our balcony were stunning, you must book a room with a balcony as the others back on to the canal. The restaurant does not serve an a,la carte menu, but the food we had was lovely and we enjoyed it. Parking was a problem, i feel that the limited parking spaces by the Hotel should be for staying guests only as the other car park is a bit of a route march and not suitable for those who have difficulty walking. All in all it was a most enjoyable stay but those of us with a more mature figure could do with a Kingsize bed.

We took the steam railway from Llangollen to Berwyn, and then crossed over the bridge to the Chainbridge Hotel. It was a glorious sunny day and we had a lovely lunch sitting on the terrace. We enjoyed the beautiful views of the river and mountains, as well as watching the kayaking/rafting. We had fish finger sandwiches, which were served with fries and salad. Service was prompt and friendly. The hotel itself is very beautiful, with floor to ceiling windows to enjoy the views, and lovely floral displays. We also did the 10 minute walk from the hotel to the Horseshoe Falls, following the canal path at the back of the hotel. Well worth a visit.

I've just read a review from a lady who gave an appalling review with 1 star ! I think she has her hotels mixed up . We have just returned from a fantastic weekend with friends to celebrate my husbands birthday. The hotel has so much character, yes it is a bit tired but spotless and the food was fantastic. The staff were all first class. Helpful, friendly and just great especially the lady behind the bar! Can't fault it and would definitely go back.

We had a lovely stay here back in March. We were able to check-in a little earlier, which was great. The lady in reception was very friendly and helpful. Our room was spotlessly clean and much bigger than we expected. The breakfast was also very good with excellent table service from the staff. There's a cosy bar area downstairs with a good selection of drinks. We didn't stay for an evening meal, but it seemed popular. The view over the river was lovely. It's a gorgeous place to sit and enjoy a drink. One thing worth noting is that the reception shuts at night, so you have to tell them if you're coming in after 10 or 11 (I forget which) as you have to leave your key behind when you go out. We had no problems with this, but it always makes me nervous if you're given codes to get back in etc, and there's no one there if it goes wrong. There was also no WiFi in our room, as it was being upgraded. This didn't bother us, but it might to some people. There was good WiFi downstairs in the bar. The young lady in reception in the evening was so helpful trying to get us a taxi, and gave us walking directions into Llangollen when we couldn't get one. All the staff we encountered during our stay were fantastic. We'd definitely stay here again next time we're in Llangollen.

Stoped here many times and loved it. Stopped elsewhere on this occasion but wanted to visit for dinner. Very very disappointed. People lovely but food very bar menu. Not what we were used too. Wouldn’t make the walk again in too much of an hurry. Really sorry

I have just visited this beautiful hotel and restaurant. The service from staff was 1st class and can not be faulted, very intentive, and the food was incredible. I strongly recommend the homemade steak and ale pie. My Wife had fillet of Salmon and it was perfection on a plate. A++++

The Hotel is a beautiful place to stay aspecialy in summer the hotel rooms or small but compact clean and tidy. The only thing I can say is Tea time was dreadful the restaurant was in caos food was about 1 hour late and when it came it was shoking under staffing was a problem but breakfast was OK I will return again but will eat elsewhere

Awful place, even the Parisian bedbugs checked out early, unrecognisable from how it was advertised, cheap, tawdry and dated

The restaurant has a magic location beside the river and the restaurant staff are great. However very disappointed in the meal. My wild mushroom pie was drowned in thick salty gravy so I couldn't taste the small quantity of mushrooms and the pastry was soggy. The ubiquitous peas that came with it were tinned. In retrospect I should have sent it back and I am still regretting that I didn't. Maybe it was a poor menu choice but I would hesitate to risk another meal there.

Walk from Llangollen to the falls. Popped in for a drink and toilet break. Was very busy outside . Luckily got a table so decided to stay for a few more drink in the sun and watching the white water rafting. It's defo a sun trap. Lots of ppl coming and going . Ppl couldn't sit so left. Drinks were fine good choice. However warning card payments only! Dining room. Looks lovely beautiful view . Bar staff polite enough. We walked which is a nice walk from Llangollen with the dog I am not sure of the opening times and dining times. Best to check before you walk all that way. There is limited parking close by. We do recommend a stop off here on a walk along canal. Great views.

We stayed in the Chainbridge suite for one night. We arrived at the reception at 1420 on a Saturday afternoon, we were told we could only check-in from 1500hrs. We asked if they had a 'left luggage' area, the lady behind reception pointed to some bags behind her and said 'here, but I'm getting boxed in'. We kept hold of our bags. We decided to have a bite to eat whilst waiting for our room, unfortunately the restaurant closes at 1430 and doesn't reopen until 1800, I asked if they had sandwiches (or anything else) we could buy, a member of staff told me I could buy crisps behind the bar or 'if I was feeling adventurous I could go in to the town'; the town is 2 miles away. We got in to a queue to check-in at 1500, when we eventually got to our room it was fantastic with great views. As we were celebrating our 1st wedding anniversary I went to the Bar to get some fizz, I was told it is not possible to charge things to your room. The restaurant is open for evening meals between 1800 - 1945. Breakfast is 0800 - 1000, lunch 1200-1430. Outside of these times there is no provision for food except crisps ie no room service, no vending machines, no sandwiches Breakfast was OK, but it was quite small. I suggested to my wife that given how strict they were on not bending the check-in time we could probably expect a knock on the door if we hadn't vacated by exactly 1100hrs. I was wrong, at exactly 1100hrs a member of staff opened our door with a pass key and walked in without so much as a cursory knock, she announced check-out was 1100hrs. We were about to walk out of the room but we still thought the behaviour was not right. We found the staff to be friendly and polite, even the lady who came in to our room without knocking had a polite manner. I think the hotel lacks something; the intransigent check-in policy, the restricted restaurant times and the lack of ability to charge things to your room give the impression of being a little outdated - not in a good way.

Passed the place on the canal walk to Angel Falls so popped in for a much needed drink as we began the walk back to Llangollen. Prices and service ok, and view from the table on the terrace was simply stunning.

Stayed the night for a relaxing birthday treat, but left more wound up than before I came! Location and balcony room were fabulous and made up for the shortfalls! Parking is a nightmare, less than a dozen spaces which are not prioritised for guests staying there. Had to park in another small upper car park and carry our luggage up and down 3 flights of stone and metal bridge steps! You then have to negotiate your way awkwardly to reception with your luggage through a narrow walkway lined with tables of people spilling out into the path. Arrived half an hour early for check out and asked to go and wait until the 3 pm check in time. Checked in at 3.10pm, arrived at our room then had to wait outside for the cleaner to finish! The evening meal was nice although not the biggest portions, however the view and the staff were lovely. Room was a bit small but nicely decorated, the balcony overlooking the river was amazing. However you have to ask if you need an iron or even a hairdryer. Breakfast again was small, we had asked for toast and waited for it but it had been forgotten. When I pointed out that we had to leave and so to cancel the toast there was no apology at all, just a flippant remark about some lying cold by the toaster and it had been forgotten as to whose it was! Unfortunately not the chilled out experience we had hoped for!

Booked for Mother's day 19th March well in advance. Restaurant did find our booking. Got there 2.30pm, very busy & I think overbooked! Carvery on which we didn't expect. Meal okay but not very hot & lamb undercooked & fatty, daughter couldn't eat it at all! Beef okay. No smiles from waitresses except for one helpful girl. Waited 40 minutes for dessert due to lack of detail with service so my husband complained. Nice when they came & to be fair they were deducted from bill. Such a shame as we went last year for Sunday lunch & were very impressed with food & service. This has put us off somewhat from returning.

We didn’t stay at the hotel but noticed it on our walk and poped in for breakfast. The staff were so friendly and accommodating even though we didn’t have a room. Breakfast was delisted to such a beautiful location views of the river.

Lovely hotel. Our room is a little small and no bath. But the bed is comfortable and clean. Staff are very pleasant. Especially Joshua. For a teenage lad his manners were natural and really pleasant. Food is lovely, although could do with warming the plates up before service. Prices for food and drinks are quite reasonable tbf. And the walks around are just outstanding.

Arrived at the hotel with a warm welcome as always. Stayed for 2 nights. We can't recommend this hotel enough. Staff work so hard and the service is outstanding. We visit this hotel a couple of times per year and we were married here in 2019. Beautiful stay, nice relaxing and winding down break. Can't fault it at all. Thank you once again Seamus for a fantastic stay.

This hotel is in a fantastic location with fabulous views, it in in a great location for walking into Llangollen and has views of the bridge river and steam train station.i would highly recommend this hotel the staff could not do enough for you. The reason I knocked a point off was for the bathroom which could have done with alittle tlc mainly the seals around bath sink and toilet but I would stay at this hotel again

Had a visit today for lunch,the river was running fast it's early January but still has plenty to offer the views are just stunning any time of the year

Stayed over bank holiday nice room, lovely staff , good food, but poor shower and dirty crockery , maybe forgot the dishwasher tablets? Bare earthing wire in bathroom and hanging electric cables throughout hotel lobbies. Could also do with an electric car charging point for future. Otherwise fab location

The long wait was compounded by the waitress asking for our desert order before we had received our main course. She was very apologetic, statedd that thechef was in meltdown, shouting and throwing things about. When the main course was finally "served" or should I...

The Chainbridge Hotel has an excellent location on the River Dee, a short walk from the Horseshoe Falls and it’s associated car park, or a pleasant 40 minute stroll along the canal tow path from Llangollen. This trip advisor listing is for its bar and...

We booked a family break at the Chainbridge Hotel to celebrate our 30th Wedding Anniversary. We had booked a Junior Suite for myself and my wife and a dog friendly canal room for my two daughters and our dog. We had booked the rooms for...

Always a pleasure to return to the Chainbridge hotel, the settings are second to none, the staff are amazing nothing to much trouble we now consider them friends,we love bringing the dogs who can stop with use in the canal side rooms perfect, your room...

We have visited a few times now and have always had a great meal - would recommend. A nice place to pop in for a drink or extend your visit with food.

Returned again as My wife treated me for my birthday celebrations, along with the dogs, we stay in the canal side rooms perfect having the dogs, easy walking along the canal, and to the famous horseshoe falls, dogs are allowed in the bar and on...

Had 3 nights at The Chainbridge Hotel. Very good accommodation and food. Warm welcome by all staff. The hotel has an interesting history and is in an excellent position with wonderful views. Recommend a river side bedroom.

Beautiful hotel with stunning views. A very warm welcome when we arrived . Clean and spotless room. Breakfast was lovely and made to order. Will definitely return.

Had a lovely lunch with family. Hotel situated in beautiful surroundings lovely feeling of going back in time had been a few times in my younger days. Not many places like the Chain Bridge around look forward to going back again.

We visited the night before Lockdown March 2020. Stunningly breathtaking location. Very friendly staff Beautiful food Rooms quite dated but were in the process of being refurbed

This is a beautiful hotel. The rooms are very nice. The view is amazing as long as you get a riverside room. The staff are very friendly and helpful. The food is absolutely gorgeous.

This is a really special place with stunning views of the River Dee. Our hotel room had a balcony and it was lovely to be able to sit outside and watch the river! The staff were all friendly and welcoming and the breakfast was delicious....

We visited on our day visit to Llangollen, it was on the stretch of canal we were walking along and we got peckish. As we had our 5 month baby with us we decided to come out of the sunshine for an hour and sit...

My husband came across this hotel whilst working in the area so we booked it for a midweek stay. This hotel is in a beautiful setting right by the river. We were greeted by a friendly and welcoming lady at check in who asked if...

Meeting up with friends after lockdown we decided on the beautifully picturesque Chainbridge Hotel. The weather was good, the surroundings magnificent, the hotel looked splendid, the staff were delightful, especially the young man who served us however the food was absolutely dreadful. It was too...

We were excited to stay as it was the first away since September 2020, the photos on the website made the place look brilliant and we were meeting family for the one night. The hotel is in a picturesque setting right next to the river, we had a lovely welcome, the bar & lounge area is decorated in a warm cosy manner. We made our way up to the second floor to the room we had booked....small double canal side. The room was a let down, it wasn’t decorated the same as advertised on the website- the window hinge was broken, the bathroom or room with shower & toilet was tiny with an ill fitting sliding door (the sink was in the bedroom), there was a hole in the wall where the door had been slung open (which my partner reported to reception) the biscuits were out of date and the decor was tired looking, the bed was not very comfortable...my partner had a spring sticking in him. The room could have been used in an episode of faulty towers. There were 13 of us staying & mass confusion over a table that my MIL had booked & confirmed twice...the initial restaurant member of staff was rude & lacked any customer service saying that they weren’t taking table bookings, then finally another member of staff apologised & went out of his way to get us sorted. We finally got some tables to accommodate us... the evening meal was “ok” but nothing to shout about, breakfast was a lot better & the service quick. Now that we are home, we can laugh about the whole “adventure”. Sadly I wouldn’t recommend anyone to stay unless in one of the “dog friendly” rooms or in one of the suites. Nice place to stop & have a pint with a quick bite to eat.

The food came and was excellent. The menu is a fixed price, which is very reasonable with additions to some dishes. There is a good selection of dishes, although only one or two vegetables / vegans, so not sure how they would feel.

There aren't many places with such a prominent position over the River Dee. The Chainbridge Hotel is tucked away to the north-west of Llangollen, accessible down a narrow driveway or by steam train to Berwyn station. We came here for a late lunch and were treated to a window seat overlooking the rapids. The service was very prompt but the food didn’t blow me away anywhere near as much as the views did.

Just enjoyed a lovely couple of days stay here. Hotel was lovely & clean, excellently organised re Covid restrictions & all staff very friendly & polite. Had a riverside balcony room & the view was very impressive. Excellent base for exploring Llangollen & near by. Will definitely return here & would recommend to others

So we have just spent an amazing 2nights at the chainbridge hotel for the bank holiday weekend! We had such gorgeous weather and loved the walks along the canal, the walk to the horseshoe falls and to sit and drink coffee on the balcony and watch the train pass by whilst listeningto the river. We noticed lunch time is an extremely popular time for visitors, and so because of covid we had to que to get back into a hotel we have paid to stay in and wait for our key which was at times a little annoying and a bit unexpected. Could maybe do a different system or dont recommend hotel guests to leave the key. (I can understand why its usually done but)We ate in the hotel and both really enjoyed our meals, breakfast was also a pleasant experience,not a huge breakfast but definitely enough!The staff at the hotel were all amazing and very welcoming Now the reason ididnt and couldn't give the hotel a 5 star review which kind of comes as a heavy heart to say.The room! The room, if it didnt have that view would have been a massive disappointment. The standard for cleaning wasnt up to any normal hotel, the window didnt have a handle which had clearly fell off along time ago. The dust and cobwebs were a bit of a shock and the windows were really dirty. Also the shower curtain! I have not stayed in a hotel in many years which still has a shower curtain, as they are also know as a breeding ground for bugs and was all dirty an old at the bottom.If I was to recommend the hotel, I still would because we did really have an amazing time it was just the room, the hotel has so much more potential. With some minor changes this hotel would be the best!

Fabulous lunch, lovely food and staff very attentive but not over the top! The view and location is amazing. Loved it that much we have booked to stay for a couple of nights in October for our wedding anniversary!

what a lovely hotel staff very friendly and helpful stunning views food gorgeous highly recommended will definitely be back

I went to this hotel as my local conservative MP Mr Simon Baynes advertised it through his twitter account, he said how good it was. We arrived this morning for breakfast, I tried to get into reception which was locked I looked through the door to see an old gentleman sat behind reception, he shouted “ read the sign, not the most polite reception I have got from a hotel. We won’t be going back or telling our friends about this place. With the way of the world at present it’s not what you would expect from a hospitality place. Just to let you know we went to Fuzzi’s in Llangollen for a half price breakfast which was excellent both food and service

We discovered the hotel during a canal walk so stopped for drinks. It was such a pleasant view from the outside terrace (we had dogs so could not go inside) that we decided to make the most of a warmer day and eat. We had a lovely meal, and I would recommend this hotel as a lovemy place to pass a pleasant hour.

Walked up and down Dinas Brân then decided to continue walking to the Chainbridge for lunch. We were starving and thirsty but the place was perfect. Got a table at the front overlooking stunning views. Shared a starter of chicken liver pate with crispy toast and lovely chutney then one of the best fish and chips I've ever had. The Station Ale gets the thumbs up as does the super friendly service despite a very busy bar.

I’ve been here lots of times for drinks and enjoyed the view, so we decided to come for food over Christmas. We Attempted to book a table in early December to be told they did not take lunch time bookings but to just show up, there would be room. We did so and were told there was no space in the restaurant as we had not booked. We found a place in the bar luckily which was fine. We were given menus but were told we couldn’t have a specials menu as they were in use by people in the restaurant. When we ordered, we were told there was no veggie lasagne, we’d have to pick something else. I’m not entirely sure why no one mentioned this when the menus were given to us? The food then took a good while to arrive and was pretty average when it did arrive. The chips seemed a bit undercooked. No one table checked us or came to clear our plates so in the end we decided to not bother with dessert. Overall probably wouldn’t return.

what can I say - so pleased my son and daughter in law picked the chainbridge to have their wedding dayhave visited many times although never stayed - Llangollen is the family favourite bolt hole - we just feel so at home here from our very late arrival on Friday night to our leaving on Sunday morning we were welcomed and made to feel special - nothing was too much trouble, all our friends and family where amazedperfect locationperfect foodperfect everythingeven the steam train visited for the wedding photos thank you so much everyone

All food well presented and cooked to perfection. Have an extremely wide range of food to choose from.

Stayed here to celebrate our anniversary. Room was clean and had a balcony overlooking the river. Stunning setting. Breakfast wonderful in the morning. Lovely service at breakfast. Evening female bar person however was not very friendly. On the whole this hotel was worth every penny and we enjoyed our stay here. Recommended to everyone.

The dining room is period and genuine, The service was good as was the food. We enjoyed our meal whils being transported back in time, whilst the rain fell outside.

stopped here on the walk back from the horseshoe falls to the car park. Really glad we did. The chain bridge is accessed though the hotel but there is an outside area so dogs were allowed(which was good as we had 3) we ordered 2 coffees and 2 tea(in teapots) which came to £10.50 which wasn't too bad. really enjoyed the break with the added bonus of taking photos on and of the bridge. Very picturesque place

We stayed for a long weekend at this hotel for our anniversary. Beautiful setting overlooking the River Dee. All river facing rooms have balconies giving fantastic views but the rushing river was noisy at night while trying to sleep! Room was adequate, although a little dated but very clean; also extremely hot in room, however mini fans were in place on bedside cabinets. Nice breakfasts & evening meals. Nice walk along canal path to the town of Llangollen.

Super views, and a really nice meal! We both had lamb shank, but it wasn't the tastiest we've had as it lacked depth. Really great service.

A great place to be on a sunny afternoon walk along the canal to the Chainbridge. Food is very reasonable and tasty. We had a sharing platter. Staff are very friendly. Hotel is very comfortable and facilities were spotless. Very relaxing sitting on the terrace overlooking the River Dee. Will certainly be back!

Went today wedding party had a good time nice food entertainment was good very friendly staff nice clean place

Amazing place such a hypnotic view great area for us dog lovers! Food was lovely overall a lovely experience

Took the train from Llangollen station .did the tour then on way back got off at the chain bridge which leads to the hotel.. had a coffee and a lovely sandwich for lunch it was fairly busy but .quick service, nice and friendly staff..and the views are amazing.Well worth a visit

Have wanted to visit here since going as a little girl it was a lovely surprise the place is beautiful the views are wonderful and staff lovely only let down's were

Weren't staying here but visited from leaving the station and decided to stay for lunch, good value for money and nice view while doing so. Pretty area

This hotel is beautifully located by the River Dee at the end of the old chain bridge. It is very dog friendly. We had an excellent sharing lunch on the veranda beside the river. The staff are very friendly and helpful.

The hotel is next to the river and offers great views from most tables. Good food and good service along with the setting made a great evening.

Sat outside with a drink overlooking the river then went for a stroll to Horseshoe Falls and retuned for an amazing Sunday Roast in the bar area. Dog Friendly. Good Food. Superb Views.

No doubt most people come here for it's impressive situation, with great views to contemplate whilst having a drink and /or some food.

A huge thank you to all staff at the Chainebridge.We had a fantastic day in this beautiful hotel.The staff were lovely and nothing was to much trouble. Food and service was exceptional served in a stunning function room.All our rooms were lovely with stunning views. Our dogs joined us latter in the day and this was no problem,very pet friendly.Cant praise this hotel enough .

Food was quite probably the worst I have ever tasted. The turjey had obviously been heated up as it was curled up, apple pie was cold and the lasagne had obviously been heated up too. Not great for the price. Friendly staff, though even if one of them did drop the serving napkin straight into my dinner. I'm guessing the waitress was new so I won't hold it against her.

Went to chain bridge restaurant for a Father's Day meal, firstly it took around 30 minutes for the staff to even come and take our order. I had Cod Goujons as a starter and they arrived cold, as a main I had the vegetable lasagne which was over cooked and like ut had just been slapped onto the plate. For dessert I chose Apple Pie and Custard, the pie itself was completely cold and the custard was lukewarm. It was 3 courses for £20 which given the quality of the food, extremely overpriced, this was a very disappointing experience for us. The staff were clearly not trained and not friendly either. When asked if the dessert was supposed to be served warm, the waiter's response was 'yeah i could have changed it if you had said earlier' which I found to be unprofessional and rude.

A not so good time this time. We called at the Chainbridge for a celebratory meal, as we were celebrating 6 years of being together. We pre booked an evening meal. On arrival, we were greeted and shown to a table. I ordered what was supposed to be vegetable soup which turned out without any veg in, and was tasteless. I left half of it. The wife, had king prawn for starters, and found the bread given was so thin you could see through it. More of a crisp than bread. My main meal of lamb hock, came without the mash potato that was mentioned on the menu, and the rosemary sauce was tasteless too. We asked for coffee, rather than a dessert, and after waiting half hour we decided to ask for the bill, to leave. We got the bill, went to pay for it and mentioned to the very kind bar person of our disappointment work our meal. She took our phone number, as she said the manager would call us to discuss the issues. No phone call to date.

We came for dinner here last night and it far from met expectations. We arrived into an empty bar, and waited 4 minutes to be met by a waitress who told us quite abruptly that we should just go to our table, she gave us very rough directions, rather than simply showing us there. We ordered the first round of drinks at the table, and when they did arrive after a long wait only one out of 5 of the drinks we received were correct, two of us receiving a lime, soda and gin rather than a gin and tonic as we’d asked. We were then asked by 3 different members of staff in the space of 5 minutes if we were ready to order, making us feel rushed. The starters were of a good standards, however the mains were hit and miss, my duck being dry, the lamb shank tasting like it was from a microwave bag, and each dish missing something that was on the menu. The service continued to be clumsy, with staff leaning across the table to serve people and dropping items if food and cutlery on us as they cleared the table. We constantly had to ask for extra drinks and even sauces, when asking for vinegar we were given a single sachet. For the price they charge for a main (£12-£24) you expect at the very least an average level of service which unfortunately we did not receive. As Unfortunately with the competition the Chainbridge has in Llangollen, I won’t be returning any time soon.

My husband and I got married in the this beautiful hotel in May 2019.... I really don’t know where to start.

My wife and I visited the Chainbridge twice during our week in Llangollen. Once for drinks and the second for lunch.

Took the steam train from Llangoillen to Berwyn, from where you get the first view of the Chain Bridge Hotel, in a beautiful setting across the River Dee.

We made a right turn at the platform in Llangollen and enjoyed a lovely walk along the canal. When we came near the end we saw a hotel...We were pleasantly surprised...what a lovely place. We enjoyed a lovely cool drink and sat under the shade. Glorious weather in glorious surroundings. We didn't eat this time as we had a packed lunch. We will call again.

What more could you want, a stroll along the canal, stop off at the Chainbridge for a bit of lunch and a beer. Excellent food and drink, lovely staff, hot sun...wonderful 😉

we had breakfast on 3 days and evening meals on 2 nights, and a snack on Sunday all excellent food and very well presented

We had the honour of holding our Wedding Day at this hotel on 2nd March 2019. I don't know were to start. This place is amazing. We had visited this hotel many times before both to stay and to pop in for lunch, hence why we chose this venue. Firstly the staff were without doubt the most hardworking staff I have ever encountered in a hotel. The hotel manager could not do enough for us, the waiting on staff were absolutely brilliant as were the reception staff. The food was perfect on the day and our families all said they would definitely love to revisit. If you are thinking about booking a wedding here then don't think just book, you will be treated like a princess and everything will be just perfect. Thank you Seamus and please thank all you staff who are a credit to you. You all made our day perfect and just beautiful. See you all soon.

We visited as a family during a walk up the canal, simply for teas and coffees. My daughter asked my wife for a Hot Chocolate, to which the less then friendly waitress / barmaid spun around and said “we haven’t got any”...we were served quite quickly, the atmosphere was awful and said member of staff just sat there and flared at anyone she could.

Lovely outdoor seating area overlooking the River Dee. One can take the heritage railway to Corwen and get off at Berwyn, the penultimate stop on the way back, cross the chain bridge [hence the name] and walk the rest of the way back to Llangollen on the canal at the rear of the hotel. Super cream tea with scones and jam.

The first thing to mention is the beautiful setting for this hotel and the great views through the restaurant windows across the River Dee, with the occasional steam train passing by to add to the interest. Our visit was on a Sunday lunchtime and it was good that as well as the Sunday Roast Menu, the 'everyday' menu was also available.

First saw The Chain Bridge Hotel from the train when it stopped at Berwyn station. It looked the perfect location for a peaceful week end break. We were not disappointed. From the momemt we arrived it was perfect. Warm welcome when checked in. The room we booked was a basic room king size bed with balcony over looking the river. It was clean, comfortable, pleasant decor views to die for at a reasonable price. Perfect. The restaurant was very comfortable in fact all the communal areas proved to be very comfortable with stunning views. The evening meal was excellent; we each tried something different for starter, main and sweet, all excellent quality and presentation was delightful. A full english breakfast hit the spot to set us up for the day. The waitress service was spot on very helpful pleasant and polite. Looking forward to the next break which will be for a longer stay.

An amazing location with the bridges, the river, the canal, it’s fabulous. The light and airy room, well kept beer, the rushing river, the friendly staff, all good. The menu is ambitious and adventurous but sadly the food we had was not quite what we would have hoped for. Duck breast with poached pear. A hard piece of pear straight from the fridge rather than the warm soft sweetness I was expecting. A port reduction that was a watery gravy, a chewy duck breast, a vegetable quiche that was vegetable paste without any bite. A shame but it may well have been that we were unlucky.

After a lovely walk along the stunning Llangollen Canal, my family and I headed into the Chainbridge for some lunch. A very helpful barman came and put some tables together as we were a largish group. This was without asking so I was hugely grateful as we had some young children so this was a nice gesture. Unfortunately, this was to be the end of the good service we received here. A few of us decided to order from the sharing menu (a mix of whitebait, pitta and hummus, squid etc.) which had an offer of three items for £10. We went for six which cost us £20 between the three of us. We weren't massively hungry but thought six dishes would suffice to see us through to dinner that evening. Oh, how wrong we were! Here's what our £20 got us:

We visited The Chainbridge for a meal with friends over the August Bank Holiday and were impressed by the food and service we received.

We visited for drinks only and sat outside listening to the sound of the river and enjoying the views of the chainbridge. The flowers on the terrace area were a credit to whoever tends them. Nice toilets and efficient service. A lovely place for a drink.

I recently visited the Chainbridge Hotel to have a meal with my girlfriend.

A quiet trip out for a drink by the river, great views watching the trains rumble past and the canoers and rafters float by. Friendly welcoming staff. Nice food. Lovely walk along the canal towpath behind the hotel along to the Horseshoe Falls.

We visited the area on a Steam train experience, having got off at Berwyn we decided to have a drink in the hotel. Drinks were reasonable, the staff were helpful and the views were stunning.

The Chainbridge has been undergoing continual restoration since the new own Seamus took this historic hotel under his wing a few years ago. The hotel is a now a lovely perfect setting for a stroll and a lunch with a view, nestled on the River Dee. The sun was shining on Tuesday and family when we arrived for lunch, the hanging baskets and floral displays are stunning! The new balcony is the perfect place to sit outside whilst eating lunch. The new menu is wonderful! The sharing tapas dishes were utterly delicious, padron peppers, welsh raerbit, homemade hummus and my favourite the whitebait! The beef and horseradish baguette was delicious and fresh, real beef! We can't wait to go for an evening meal next time we walk there! Thanks for a great afternoon. Liz, Angie, Phil and Sarah... Milly the dog too!

Been many times to this lovely hotel and also stayed in it. Had my birthday lunch there today and was not disappointed. Best seat in the house overlooking the fabulous Dee River. Always a pleasure to visit as the staff are so friendly and the food is great. Perfect place to visit when in Llangollen

Stayed at this hotel many times before but think it’s past its best now.

Wonderful lunch out with the family and what a transformation from the last time we visited amazing refurb and the views are stunning the food was great would definitely recommend.