The Case Is Altered in Hillingdon - Phone Number, Reservations, Reviews

The food was amazing. Myself and my husband had the beef roast and it was amazingly good. One of the nicest roasts I have had out. My son had the kids fish and chips he cleared his plate and he's a fussy eater. Will definitely be back again!

Great atmosphere and excellent value for money.

The food was good. Service was good. Not much options for vegetarians. One pizza and one pasta vegetarian option which is limiting. Pizza was good.

We visited for a family birthday meal. The setting is beautiful, the food is good although I did have to send my steak back as it was well done when I asked for medium rare. To be fair to the kitchen the next steak was cooked beautifully. What really lets this place down is the service. There seems to be no guidance from a manager which leave the young bar and waiting staff trying their best to accommodate a busy bar and restaurant. There is no system which means that unless you are pushy or know the staff you get overlooked whilst waiting to be served. Hopefully this gets resolved as we would live local and would like to visit again.

Love this pub. Great staff and atmosphere. The food is superb.

Lovely outside space... Friendly service.

Cozy pub and mostly regular local customers it seems. Lovely sitting arrangement inside and specially outside with beautiful decor and tables. Food is nice as well and the service was great despite the busy evening hours and sunny weather!

oldschool pub located in Eastcote. With free parking space and nice, clean and well maintained setting outside. Quick service. Polite staff. Just pop in for a quick drink on Sunday afternoon which was bit busy, we had a chance to enjoy our drink on the outside sitting. So far so good, planing to come back to try food also.

Pre ordered food did not arrive for two hours from my he time table booked for. . Poor service. Under cooked food. Extremely disappointing experience and would not return.

Is £28 a lot for a bottle of Pinot Grigio? I think it is for a pub.

Visited for lunch and came back wanting a better food experience. I ordered the grilled artichoke hummus with pita and Asparagus and peas pasta. Both dishes lacked flavour, tasted sour but also bland at the same time. There was no sign or flavour of grilled artichokes and garlic in the hummus and I had to add about 3 sachets of salt to my pasta to make it palatable. In terms of service, it was nothing superb, but since you pay upfront for the food without seeing an invoice, they automatically charge for service. Since I requested my main to be served when I was finished with the starter, I was asked to come to the billing counter and inform the bartender that I'm ready for my main!!!? That was definitely an odd experience and I was left wondering what service I'm paying for since I ordered my food on the counter and had to inform the staff to serve my main. The location and atmosphere is good though, so you can visit for a pint but don't expect awesome food or service although you will pay higher than average prices.

Lovely meal chicken pieces and salad and very friendly service

My favourite pub. Excellent to sit out in the summer. Warm and cosy in the winter. Staff and beer always outstanding.

12.5% service added for eating burgers in the garden on a quiet lunchtime! Talk about rip-off Britain. I'll never come again. Shame, used to be my favourite local.

Summers day, Sunday roast, clean pints. Recommended.

Very nice place to chat and chill. Near the main road and in the heart of nature. Prices are good and the service is friendly. What is better than passing a lovely day in here with friends? Recommended.

Our favourite pub in the area, lovely management staff and such a beautiful old building. Veggie food is excellent too!

Great place and very cordial and nice stuff working there. I am mostly going there usually with a local family that have spent there a lot of their time!

Nice place, kept in good condition. Food is good. You have to order it at the bar and they'll bring it to your numbered table. Nice choice of beers and beverages. Sitting inside and plenty of sits outside. Some with umbrellas, some without. You can watch TV for sports. There is party room with lovely wooden features .

Lovely outdoor area with lots of seating and now has decking area with very comfy seating. Staff were friendly and efficient. We did not pre-book but they were able to accommodate. We will definitely be going there more often.

Just popped in for a drink very nice garden clean and tidy nice pub how it should be...rather than a trendy try hard bar

Good menu - but if you like simpler food this might not be the eating place you want. I prefer gammon and chips too for example (though I’m not a Gammon lolll). The service was great and the staff were friendly and responded well to my gentle humour (such as it is)

Lovely old pub with a big garden!

Great food, reasonable price. Drink prices as expected.

Lovely old pub, with plenty of original features and good selection of beers and very large beer garden

Good value food and drinks. Friendly service

The Case offers a charming atmosphere with its cozy interior and welcoming staff. The pub's ambiance is perfect for a casual night out or a gathering with friends. The diverse menu caters to various tastes, featuring delicious options ranging from classic pub fare to more inventive dishes. The quality of the food is consistently impressive, and the presentation adds a touch of elegance to the dining experience. Whether you're in the mood for hearty pub classics or exploring more unique flavors, the delivers a satisfying culinary journey.

I’ll banned for leaving this review (as that’s how the Pub works) but that’s no problem for me as I’d never return in the first place. The Woodman is walking distance and is a fantastic option for a family atmosphere.

Went for a wake, ideal place and food good.

Amazing local pub with great food! The atmosphere is amazing and they have a great trivia night and still have room for everyone! Don’t miss out on this great pub!

Great garden for the summer and the staff are great too

Dinner for 5; 3 courses and a bottle of red wine all for £184. Delicious food and lovely service! I cannot recommend this place enough!

Dogs allowed here and food is good!

Nice place, good selection of beers and spirits. Didn't eat here so can't comment on the food but the staff were friendly.

Lovely pub with lots of original features and open fire. The flat iron steak was spot on and it came with a good portion of 5* chips cress salad and tomato served with a rich garlice butter, food was super fresh! Service was 100%! Will definitely return to try the menu! A real gem near Pinner!

Warm and nice pub with good food and drinks

Great place and the servers and waitresses were amazing. Only downside no steak knife for my brother with his flat iron steak, however this doesnt affect the 5 star service and the Haddock tasted fresh.

I went in hoping to enjoy a drink on the 5th December. Whilst trying to order, the young barman took a decisive look at my breasts and touched himself in front of me. I was absolutely disgusted and ran out in shock. Having called the pub twenty minutes later, I spoke with a manager whom simply denied any such incident had taken place! He's lucky I didn't call the police. Appaling.

Really like the atmosphere here. Free car park also good. I only had a glass of mulled wine so can't comment about anything else. It wasn't the best - tasted a bit too sweet and of liquorice. Also not really hot after having been warmed up in a microwave so not ideal. I would definitely go back for other things though.

Great homely pub. Had a lovely lunch - very generous portions

I've been here twice for a Sunday roast and I've settled on 3/5 for food because it was a firm 4/5 on the first visit and a 2.5/5 on the second. Hopefully it'll be like the first time when we go again. It's a nice pub in lovely surroundings and the staff are friendly and attentive without being overbearing. The issue with my second visit is the beef was chewy instead of lovely and tender like the first time, and the gravy was watery and lacking flavour when it was decent if not amazing before. On both occasions, the roast potatoes were average, but the overall quality of the meal was certainly above average the first time around. I do recommend coming here for dinner but, need it be said, that's based on my first experience. I hope my second visit was an off day rather than a sign of inconsistency.

'Barn' area which allows pets. Few pubs do so. Food generally good but pork 'roll' was disappointing as no crackling

Tried to organise to have my mums 50th celebrations here. Emailed them and they came back straight away but then never replied again. Rang to double check all was still ok and they said they’re now fully booked and can’t accommodate me AT ALL. Communication is key in hospitality and this place lacks the ability to do so. Cannot express how disappointed I am as this USED to be my favourite place for a drink. Would NOT recommend you try and organise anything here.

Amazing food and drinks…. I always enjoying hanging out with my mates here.

Nice setting, lovely inside; very snug/multiple rooms, full of character. Lovely staff. Food excellent, although the pumpkin tortellini (presented beautifully) is slightly bland (needs nutmeg/sage/chilli/lemon, something..). Delicious garlicky mussels. Dogs welcome, which enhances any pub. Top marks for very low volume music (some atmosphere but not annoying at all). I imagine parking could be trouble when it's busy. Hope to go again.

Lived in Harrow for over 15 years but first time actually eating here. Great roast, good portions and great service. Will now be a regular.

It's OK but find the beer a bit expensive for the area.

I stopped going to this pub as they do not accept cash. Although this is a lovely pub, the drinks are expensive so now I have taken my custom to Wetherspoons where I can enjoy an evenings entertainment at a fraction of the cost and pay in cash.

Polite friendly staff and food is good 👍

Went for lunch and stayed most of the afternoon! Wonderful pub with relaxing outdoor area. And the fish and chips is second to none!

Kitchen closed at 9:15 on Saturday evening? Really?...

Nice pub around! Beautiful inside and out! Nice services!

Lovely looking pub, great putside space. Friendly staff and a great selection of draughts.

We love coming here, it’s become a regular place for us. Love it 🥰

Nice food, menu could do with a steak on it. Nice big beer garden, parking is limited, but on street parking is available nearby. Nice atmosphere, polite staff.

Beautiful Family friendly pub. Went at dusk and stayed till late. Must visit

Nice pub. I go for quiz so haven't eaten but looks and smells amazing. Beer choice poncy and expensive. Bottles same as what's on draft which makes no sense. Apart from that good

Nice atmosphere, food and service

Really enjoyed Sunday lunch here! We found the place on a whim and it’s one of the nicest pubs I’ve been to in a while. The service was spot on and the pub itself is lovely both inside and out. The salads are very fresh, the chicken was very tender & juicy, the squid & wings very well seasoned and the kids loved their fish fingers too. We didn’t try the Sunday roast so can’t comment but all in all, a wonderful Sunday pub lunch!

Met a friend for lunch. What a lovely pub with great food, the staff are so friendly and welcoming, would highly recommend!

Another very nice evening sitting in the garden. We also had some lovely food lemon sole and grilled chicken. Not forgetting all the beers to choose. Dogs a welcome and there's a beer barrel filled with water and a pile of dog water bowls for your 4 legged friends.

Love this place. Classic pub grub, lovely beer garden and great pub.

Had dinner on Saturday evening. Got a table inside that was by the kitchen, and the atmosphere there was slightly gloomy. The service was good the staff friendly

Went here on Friday night had the barn area. Its lovely atmosphere and the staff were friendly although we felt a bit rushed to order food as kitchen closes early. Service was great and food was OK.

Really good pub with decent outdoor space with tables on grass and on decking. Beer seems reasonably priced. Can bring family with young kids too as there is a park opposite where kids can play too. Didn’t try food so can’t comment. Ample parking space. Would visit again.

Great food and professional, attentive and friendly staff.

Great food, service and ambience. Has a homely feel. I go there a lot and I'm never disappointed.

Amazing ambience, nice place to sit outside relax and chill, everything was fine however need to work out on food, ordered chicken wings and Hummus with pita breads but it was absolutely below the standard taste...hope will see the changes on our next visit... Thank you

Fish & chips was OK, parma ham starter had some tasteless veggy patty. Everything could use more salt/spaces, otherwise you condition with mayonnaise and catchup as we did. Maybe the large garden is good for families and bigger parties, but food price ratio was disappointing. Maybe the wedding party took away the attention the other guests would have expected and made us wait for 1 hour and 15 minutes for our food.

Friday evening on a sunny day was well spent there. The crowd was good, food choices were limited but good in taste with smaller portions.

I think £3.30 for a glass of coke is a complete rip off.

Wonderful gem opposite a cricket club. The atmosphere is lovely. Only went for drinks but the food looked amd smelled delicious! I will update this review after I have eaten there.

Cracking pub for a summer's evening pint with lots of outdoor space. Inside more limited, spacewise.

Always a pleasure to visit. Local gem.

In our party of 10, 4 of us had our food served luke warm. No apology from the staff. We won't go again, nor recommend.

My meal was basically awful. Chicken and leek pie: nice pastry almost pureéd filling tasting of nothing, boiled new potatoes dry and seemed reheated/fried or something, gravy was beef stock cube with overpowering worcestershire sauce flavour - with chicken and leek?! The whole meal was barely warm. Peas, almost mushy but not quite - again cold.

We often go there with our son, daughter in law and their young childrn. Lovely atmosphere, outstandingly caring and efficient service. The food is usually very good, even thogh there is very little choice for vegetarians. Last Sunday, we went with more members of the extended family. The meat eaters said the pork was excellent , but the rotisserie chike was a bit dry. My vegetarian pithiver was OK. Basically chopped mushroom an butternut squash in a puff pastry case . Same as what I had last time. I wish there was something more roast-like I could have tried. The roast veg was disappointing. The broccoli was rock hard, and could not be cut with a knife, or crunched with the teeth. It would have been better off lightly steamed, and served on the side. The carrot took well to roasting, it was lovely. Roast potatoes had also been too long in a hot oven . Insides were nice, but the outside was hard rather than crisp and golden

A great local pub. We visited with our dog which was welcome in the garden (water bowl provided) as well as my parents who are vegan. The menu is simple but with some pub classics but fantastically made. The pork belly is highly recommended, as was the vegan option. The kids menu was well portioned with a winning dessert. Main dessert menu is also a winner with a lovely Eton Mess and other choices. We'll definitely be returning.

We attended a family party and they had hired the barn room for us all. There was tea and coffee in flasks. Sandwiches, chicken and wraps available to eat. The bar area was separate and easily accessible. The ladies loos were just round the corner, not the cleanest of facilities, they need abit of a revamp. The guys loos were apparently further round the bar area. It cost £8 for three juices and ice. Not a local pub for us but pleasant and quite busy with regulars.

Staffafw friendly and the roast chicken incredibly tender and juicey, best I've had in a long time. The lamb was nice but lacking a bit of flavour, same as the chicken pie but the pastry was nice but a little underdone. The squid starter was fresh.

Nice beer selection, pub looks a bit outdated.

i use to go there , the place its cool

Lovely place always have our family partys 🥳 here

17th Century Pub with lovely customer service.

We had a meal in the Case and all of us really enjoyed it. The staff were friendly and helpful it was a very good evening.

Lovely place for a quiet drink.

What a hidden gem. Great friendly service from Anya and the team...! And superb work by the chefs...thoroughly enjoyed the pork belly roast....yum..thanks again all!

Lively food. A little uncomfortable chairs and table. Very small

Pubs need you, especially on a cold February evening. Come out and have a pint in this lovely pub before it’s too late

Very nice, warm on the cold day and the staff were very pleasant.

Not very friendly bar staff to any one who is not a regular. They seem to have their favourites who get good service but if you are not known you are seen as a second class citizen. Would not recommend.

The food was good and my friends had a nice time. It could've more choices in food. Fish and chips 🍟 were great. Eva

Lovely staff that offered a warm welcome and very helpful and kind throughout the meal. The food was excellent and seeing it being cooked in the kitchen at the back was great. Beer was great too. Would highly recommend and we will be back.

Lovely Sunday roasts. Generous portions, well prepared.

Family lunch yesterday. Good service and good food very happy.

Very pleasant historic pub. Excellent food freshly cooked. Attentive service. Well worth a visit.

Lovely Gastro pub, nice location, good parking, helpful staff

It's a great venu, We had a family meal here and it worked out well! Really good food

Excellent service, food couldn't be faulted (group of 5, no one had a bad word to say about anything). Has a bit of character. Would recommend.

Lovely area to come for drinks, nice traditional environment not many pubs left like this.