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4.6

Based on 838 opinions finded in 1 websites

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Nº 36 in 369 in Reigate and Banstead

CUSTOMERS TALK ABOUT DISHES WITH..onion
Score
OpinionsNoteGoogle8384.6

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This is my second visit to Gourmet Burger Club and I continue to be impressed. I especially loved the halloumi fries which are apart of their Christmas specials. The restaurant is cozy and staff is lovely. Thank you Leila and Mustafa x

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Olivia Sherman . 2024-11-24

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Amazing food, best burger I've had in London by far, top quality produce used in the burgers and the service was brilliant, Sabrina is brilliant, Service with a smile 🤘

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nick haggard . 2024-11-24

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Mustafa provided excellent service. We visited at 4pm so there were no other customers. Place was clean. We had haloumi fries, curly fries, regular fries, haloumi burger, vegetarian melt burger, mint choc chip ice gelato, brownie explosion, waffle. All excellent and good size portions. Will go again.

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another person . 2024-11-24

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Had Saturday lunch here (lockdown burger 2.0 and cheesy chips), and the food and service were great. The place has been decorated for Christmas too and it’s really nice. It is a bit expensive, and they don’t service alcohol, but those are the only negatives and I’ll go back with the family soon.

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Andy Watts . 2024-11-24

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Such a lovely place with nice, kind and caring staff. Food was excellent. It was so relaxed, we were asked to leave as we were there past their closing time. Such nice people. Truly worth a visit Another visit to the burger club today. Excellent burger and chips. Service was excellent, thank you Javid. See you again soon . And another visit, still lovely food, lovely staff and great service. See you again soon. And again another visit 16th Dec 2022. Again amazing, service and great food. Thank you again. Wishing Javid and all the staff best wishes for the festive season and see you in the 2023. And yet another visit July 2023 and still thr same kind, caring staff and excellent food. Lovely to see Javid again. Look forward to next time. October 2023, another visit to the Burger Club as per my previous reviews, food is excellent, greeting was amazing. Javid looked after us so well and the other staff are lovely too. Will be back again soon. If you haven't been it is so worth a visit. 21st June 2024 A other visit to The Burger Club for lunch with a close friend. Again, lovely meal and excellent service from Lelia. Regards to Javid. Will be back soon. And another visit November 2024, I have been in between as well. As per usual, food, staff and restaurant and absolute joy to be their. Thank you again for your impeccable service and excellent food. See you soon no doubt.

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Anita hutton . 2024-11-08

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Georgiana was a professional tonight for our midweek meal and we enjoyed our experience

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Kamile Cirunaite . 2024-11-06

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Excellent foods and nicely decorated.

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Rickel Yip . 2024-10-27

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Delicious fun collection of dishes. Coffee lovers should definitely try the coffee milkshake.

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Swagat . 2024-10-26

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Best burger in the area. The shakes are fantastic .

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Spark So . 2024-10-26

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It’s the best in the village can’t find better , great food friendly stuffs and reasonable, definitely recommend it

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Shahram Osman . 2024-10-23

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Called in for an impromptu burger, fantastic food helpful stuff and a good price.

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Andy Harmer . 2024-10-17

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Excellent food and service by Mustafa.

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Mahnoor Sadiq . 2024-10-14

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Perfect for the family, quick, easy, and great food. FYI, no alcohol license if you fancy a wine or beer with your burger.

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Alex Byron . 2024-10-13

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Very good and efficient service. Waitress was very polite and helpful, checking up on how our food was. Excellent place to eat at.

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George Theodossi . 2024-10-09

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Delish! Great burger! Chicken wings and onion rings also brilliant!

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Matthew Shore . 2024-10-05

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I had an excellent dining experience at Dot Burger! The burgers were juicy and cooked to perfection – full of flavor and exactly what I was craving. The prawns were a pleasant surprise, fresh and seasoned beautifully. And the cheesy fries were absolutely delicious! Perfectly crispy with just the right amount of cheese. Great atmosphere and friendly service too. Definitely worth a visit if you're in the area!

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Ian DC . 2024-10-05

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Ate at 1600 which I presume is a quiet time so couldn’t say much about atmosphere. Didn’t like the background music. Service very cheerful, efficient and welcoming.

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Maggie Eaton . 2024-10-02

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We came at a quiet time of the day. We especially impressed by the warmth and courtsey of the person who served us. Thank youx

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Carmelita Agranoff . 2024-10-02

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Had a kids party. Made to feel very welcome. Lovely food.

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Philip Jacobs . 2024-09-27

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Best burger I have had in a long time Wish I come sooner

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David Cresswell . 2024-09-26

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Overall a good experience, would recommend.

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Syed Ali . 2024-09-08

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Best burger in town and best fries ever. We love this place and the service is the best - super friendly and fun. We can’t recommend it highly enough xxxx LOVE

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Ian McKnight . 2024-09-04

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Great service, nice place to sit, world class burger.

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Corduroyrumble . 2024-08-24

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Great place to dine in for multiple occasions. Thank you Burger Club for the wonderful service and delicious food x

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Ibrar Malik . 2024-08-24

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Great food, service and atmosphere. Excellent value & quality

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Ayres de Souza . 2024-08-23

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The waitress was really good quick and helpful

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Samuel Young . 2024-08-23

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Very helpful service seening that we had 8 people split the bill no trouble at all lovely lady

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Thomas Foster . 2024-08-23

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Brilliant service and good quality food

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Samuel crouch . 2024-08-22

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First time we've been in. Will definitely be back. Fabulous food and friendly staff. Thanks Just been again. Best burgers we've ever had.

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Dave Cordle . 2024-08-21

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Ordered for collection from Banstead. The website was auto set for collection from Cobham. They confessed they knew this was an issue, as it had happened to lots of other customers before me. They told me they were changing the website accordingly. Absolutely zero customer service from the so called manager. No refund or discount offered. I was told the owner would call me, but as expected, no phone call! Never ever going there again. Better service from Burger King. Never ever recommending.

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John Bettenson . 2024-08-20

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Good food, good quality, good service

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Ibrahim Salman . 2024-08-18

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Great food, great service, thanks Dan!

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M Bechard . 2024-08-10

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Delicious burgers and fries, all very fresh. Prices approx.

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Krystyna Staniszewska . 2024-08-01

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I placed an order this evening, which included burgers, sweet potato fries, and crisps. Although I have previously had positive experiences with this restaurant, where the food has always tasted amazing and arrived warm, this time was different. Upon receiving my order, I found that both the burger and the sweet potato fries were extremely cold, not even warm. Given that the journey to deliver the food is only 6 minutes, I cannot understand how it could have become so cold during transit. Unfortunately, I was unable to enjoy my food. I contacted the restaurant to report the issue, but their response was, "Well, it's not our fault. Contact Deliveroo and deal with them." This response was quite disappointing, especially as I aim to support local businesses and had expected a higher level of customer service. Very disappointing.

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Sana S . 2024-07-27

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A super nice place! I was attended very carefully! Even though I don't speak English very well, the hamburger is wonderful! It's worth asking...

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Allisson Aluisio . 2024-07-19

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Delicious food, the hamburger was a double cheeseburger and was yummy, juicy, and tender. The fries were fresh and delicious, I loved the hamburger The services were fast, we didn't have to wait for seating, they were attentive, nice, and polite The atmosphere was festive with happy and varied music. The burger was delicious, juicy, soft and with a delicious flavor, I really liked it The service was fast, they seated us immediately and treated us with kindness, politeness and speed. The atmosphere was cheerful with upbeat and varied music. I really liked the simple, practical, clean restaurant with delicious food.

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Tricia C . 2024-07-08

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Came here for a family meal out, 1st time eating here and it didn’t disappoint! Staff were absolutely fantastic, very efficient with their service and polite. Food was amazing. Will definitely be coming back 🫶🏼

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Reece Harle . 2024-07-05

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Seriously impressive burger and their special sauce was unreal. Highly recommend

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Matt Bright . 2024-07-04

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Lovely staff. Great milkshakes. Superb burger and hot fries!!

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Dan Leyland . 2024-07-03

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Burgers are a fair bit but well worth the price, Fantastic Burgers and fantastic chips, If you're looking for a good burger, this is the place, would recommend

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HellHeight . 2024-06-28

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Georgiana was really helpful and made it a lovely birthday experience for my twin girls!

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Katy Heal . 2024-06-28

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It is expensive for what it is, but food is good

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Mark Parkinson . 2024-06-26

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This place has dame good burgerssss!!! Amazing ambiance. Well done Banstead!

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Waj Aleem . 2024-06-16

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The chips were the most enjoyable, burger was okay. Burger was rare

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derek Platypus . 2024-06-16

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First time visiting and will be back. Burgers were fresh and delicious.

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Sarah McDonough . 2024-06-08

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Staff were friendly...food was amazing! There were 6 of us, so we had quite a variety and tried the chicken sandwich, which was delicious. We had the mushroom melted burger and cheesy fries. The wings, the spicy gourmet club burger, the lockdown. All tasted juicy and fresh. Excellent value for money.

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Hope Fear . 2024-06-07

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Lovely place and people, highly recommended

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Bilal Khan . 2024-06-06

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Great food and excellent service (thanks Mustafa)

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HANNAH RASHID . 2024-05-29

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Delicious!! Best tasting burgers and nice size! Nothing was too much trouble. The kids were spoilt and service was friendly and quick..

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Sandra Di M . 2024-05-25

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Excellent service. Food was very tasty and fresh. Dan was very helpful in selection of the meal

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Alex Nicholas . 2024-05-25

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Great food and lovely atmosphere 👌🏾

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CUSTOM CAR MODZ . 2024-05-21

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Wonderful food, lovely service from the young lady with the nice nails, overall very happy and will be returning soon!

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Abby. . 2024-05-15

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Great food and service from Dan as always. Delicious food.

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noreen rees . 2024-05-10

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Bala did great service with quick food and smiling face. Food is always great here.

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Neelam Dahiya . 2024-05-03

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Great food and great service . It’s the second time in a row I’ve come here. Dan looked after us well tonight. Highly recommend this place.

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Azadeh S . 2024-04-27

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Great food, lovely staff especially Georgina. Would definitely recommend!

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Zee Mirza . 2024-04-27

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Very very good food Very very friendly staff especially Bal

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J Sadokierski . 2024-04-27

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Great burger and great service from Bala

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vijay shah . 2024-04-27

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Fab Service from the awesome Georgina! Excellent food too! Will be back again!

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Su Ai Julian . 2024-04-27

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Fantastic burgers and fantastic service. It's my go-to fast food in Banstead. The waiter Dan was brilliant, great service and super friendly with the children.

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Ali Wasati . 2024-04-27

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The food and service was great. A really good selection of menu items and specials and a great drinks menu. Thank you Bala jr for your friendly service.

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Vaisagh IS . 2024-04-26

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Just put came here for lunch great service by leila food was great, lovely place👍🏻

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charlotte may lee . 2024-04-25

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Excellent food and service by Bala Jr Thank you

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Talat Zaidi . 2024-04-25

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Had an early lunch on a quiet weekday. It’s our second visit as we absolutely love their burgers and the chips are to die for! Leila was attentive as ever, and suggested the Signature sauce which was lovely. Although it was quiet, this place will have a great atmosphere in the evenings and Leila who served us is welcoming and very warm. Thank you 🤩

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Victoria Vilai . 2024-04-25

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This is my first time in this restaurant and food was so delicious. Service of the staff Bala jr was fabulous and remarkable. Overall a wonderful experience.

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Dr.I. B.Suresh Babu . 2024-04-24

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Dan welcomed us and seated us quickly, and was very attentive. The food was very nice and served quickly. Great service!

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Holly Frewin . 2024-04-23

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Nice place good food Bala jr nice staff

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Abdur-Raheem Shahid . 2024-04-21

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Bala jr was superb at his service. Food was amazing 🤩. Really like this place

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Zain Ahmad . 2024-04-21

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The food and service standards are always exceptional! Our server Dan was particularly friendly and went overboard to accommodate to our needs. Would highly recommend!

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Zoya Yar . 2024-04-20

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Food was amazing, Dan was even better

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Muhammed Ramiz . 2024-04-20

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Really the best. Quality is evident in the food. Thanks

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Pavan Prasad . 2024-04-19

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A family fave for the club sandwich. Great and efficient service by Danyal. Thanks again!

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Irrum Afzal . 2024-04-13

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Lovely food with nice customer service and friendly staff. Overall nice experience, deserts are a little pricey but still good.

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Charlotte Hayward . 2024-04-13

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Burger was good. Service was great.

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Rohit Sabhlok . 2024-04-05

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The food is great, unfortunately the following did not help our experience: Surprised to be charged 50p for lettuce replacing cheese and mayo on kids burgers and 50p for tiny dish of mustard. It would help if this was made clear when finalising the order.

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David J Taylor . 2024-03-31

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It was a great halal spot to eat at and the burgers were banging

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Tolga Dinc . 2024-03-28

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Amazing burgers and onion rings. Had Fiery chicken, onion rings with their spicy sauce. This is no doubt one of the best burgers I have had in the Uk.

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Vaibhav Panchal . 2024-03-22

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For the benefit of future customers, a follow-up to the below review and the owner's response asking for an email contact (so you can't see it). I sent TWO (2) emails, and NONE were replied to. THAT is how LOW they think of their customers. Awful service. Booked a table for the family for 18:30. Confirmation email arrived. We arrived exactly on time to be told by the totally unsympathetic waiter that, according to his scrappy sheet of paper, they didn't have our reservation. There was only 1 table with anyone there at the time. The place was empty. I showed the email confirmation, so he opened his phone and app and there listed was our reservation and table 4 assigned. He basically said tough and dismissed us to spend the next 30 minutes walking the cold streets to find somewhere to eat. On passing the restaurant after we had eaten, on our way to the car, the restaurant was still almost empty with plenty of empty tables. Clearly they run two table reservation booking systems. The official website and a sheet of paper.

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Jonathan Harrison . 2024-03-12

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From the moment I walked in until I left, "Burger Club" was simply awesome. The people there are super nice, the burgers are crazy good, the place looks cool, and it's in a great spot. If you love burgers, you gotta check this place out!

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Grzegorz Semik . 2024-03-10

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has taken longer than 2 hours in deliveroo for 1 burger a chips. Have been trying to get through to the restaurant for half hour I have called 46 times and no awnser… Really poor hospitality! Only order from this place if you’re willing to have a long wait!

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Betty streeton . 2024-03-09

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Not good. Called to make a collection takeaway, was immediately told ' can you use the app please we are very busy'. They were asked 'how long'....when the phone was put down their end. Ordered on the app. Told collection was at 19.24 (20 minutes later) Arrived at 19.25, Waited 35 minutes. Meanwhile the brilliant C&K restaurant in Nork were dead on time, very friendly and provided hot fresh food. Which after waiting for the burger was stone-cold. The burger: cheesy chips were tepid at best (I live 2 minutes away) burger was given a 7/10 by the person who ate it.

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Marye Pem . 2024-02-29

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Very good. I definitely recommend 👌

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Afreen Habeeb . 2024-02-11

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well worth the 45mins drive. Very smart and comfy place. great burgers and the sides are lovely too. all high quality and reasonably priced. friendly , polite and well mannered staff who aren't overbearing or noisy. nice rewards/loyalty scheme on the app. will be returning soon

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richie maz54 . 2024-02-11

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We have used the Burger Club in Banstead since it opened. Great staff and a lovely man used to deliver our burgers very quickly. They have now switched to Deliveroo and it is a disaster. Ordered our food at 6.22pm and received at 8.35pm. What a shame .

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Paul Dickson . 2024-02-03

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OMD I CANNOT SAY ANYTHING MORE - IT WAS AMAZING!!!!!! I LOVED IT SOOO MUCH!! THE SHAKES, THE FOOD, THE FRIES ALL SO GOOD!!!!! ADVISE TO GO ANYTIME :)

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mariam . 2024-02-03

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Always great service and food. One recommendation I would have is to offer the club sandwich for delivery or take out. I know it’s done so it doesn’t ruin the integrity of it but other places do it. My family would personally order a lot more food if we had the option.

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Amber Haque . 2024-01-25

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Staff was very cheerful and friendly.

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Marie C . 2024-01-19

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Excellent burger and fantastic service!

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Daniel S . 2024-01-12

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Went for lunch so a bit quiet but food was great and service was very good

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chris carney . 2024-01-09

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Really delicious burger! The onion rings are a must!

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Ana Taunay . 2024-01-07

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Very good burgers, milkshakes and service

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Scott Chard . 2024-01-06

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Fantastic service from jaaved, food was to the point! Best burgers I've had in a while! Clean and comfortable shop

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Sidika Lalji . 2023-12-29

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Friendly and helpful staff, good but not great food

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Phil Kelly . 2023-12-28

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2nd time in 2 weeks, Can’t believe we didn’t know about this place sooner. Food is amazing, service is great.

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Harry Whickman . 2023-12-27

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Lovely service, food & atmosphere! Definitely coming again!

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Sabiha Gulamhussein . 2023-12-24

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Fabulous food, great atmosphere and the staff are attentive and very friendly. Always had excellent service and will definitely be returning.

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Carole Clements . 2023-12-19

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Very great burger, fairly cheap and very quick service as well. Will definitely be coming again in the future!

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Shomari Mills-Legerton . 2023-12-19

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Really good food, great service. Dan’s the man, very nice guy, overall great experience!

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Saad Ziauddin . 2023-12-19

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Great service food and atmosphere

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Tejas Arjun . 2023-12-14

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1st time visiting this place andci must honestly say its a Fantastic place and the food was absolutely delicious and fresh and also a huge thank you to Javed for his Professional service Definitely coming back here again

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Hassan Asghar . 2023-12-12

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