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4.5

Based on 1.397 opinions finded in 1 websites

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Nº 60 in 365 in Newcastle-under-Lyme

CUSTOMERS TALK ABOUT DISHES WITH..fishsteakroastbeautifulchicken
Score
OpinionsNoteGoogle1.3974.5

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Trendy bar restaurant with cool vibe. Service is good and food excellent.

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Cameron Dick . 2024-11-01

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Unfortunately not how it was when it opened. Our food was worse than average. The chicken was really quite poor. Steak full or grisly. Wasn’t the high standard it used to be. My mother really struggled to eat her starter and main - we had to ask for drinks quite frequently and also had drinks forgotten - until after we’d paid the bill - overly expensive for what you get. Unfortunately won’t be returning

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Jade Callanan . 2024-10-30

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We have always wanted to visit we finally came on Sunday 27th October and was not dissapointed the Sunday lunch we had was incredible we also had starters the popcorn cauliflour in batter and the mushroom and garlic soup and they were amazing also. We were seated in the lovely snug area which was quiet and cosy and the service was fantastic felt really looked after will be coming again thank you 😊

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Dawn WALKER . 2024-10-29

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I had a lovely Sunday roast here. Thr staff where accommodating to my vegan needs. The food was delicious. I mean absolutely delicious. The mushroom kiev was amazing. I was so impressed by this dish, I will be returning often to have it, so good. Value was good too. Atmosphere and comfort were great. I really enjoyed it. There could be a few more vegan options, but the one option is a reason to go.

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Craig Lambie . 2024-10-27

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Had an anniversary meal with my family. It was so lovely to receive a congratulatory card. The team were fantastic especially Jordan who has served us on 2 occasions and each time he makes it a lovely evening with his professional engagement about everything from menu choices to drink choices. Would highly recommend

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Amaka . 2024-10-27

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Absolutely fantastic 1st time visit, but will definitely be visiting again, food, staff and ambience superb 👌🏻 stunning place

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Paul Barrett . 2024-10-24

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Fab lunch, food, service and atmospher great, our new fave place for lunch!

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Tracey Peers . 2024-10-22

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All of the staff were extremely friendly and helpful, especially Jordan who looked after us. The food was delicious and there was a great selection of drinks

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Morgan O'Mahony . 2024-10-22

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Just popped in for a couple of drinks on Friday night with a friend and service at the bar exceptional as always and the atmosphere great. In fact I was amazed how busy it was even at 7:30pm it was full. Great to see it's still so popular 😁🍸🍺

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ela . 2024-10-21

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Great service, lovely place, small portions for a very expensive price.

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Tim Martin . 2024-10-18

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Too pricey for the food and slow to bring the drinks. Side order of carrots (which is literally a carrot cut into 4 pieces) is £5. Shame the prices are extortionate as it's a nice place. I had the Rossini burger which was very dry with chunky chips which are just too... well... chunky. 🫣 Not £22 worth in my opinion.

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simon jackson . 2024-10-18

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We visited this restaurant for the first time last night for a special occasion and I highly recommend!! The atmosphere within the restaurant is amazing, they had a DJ on too! The decor both inside and outside the venue is beautiful, it’s absolutely stunning. To start we were greeted at the doorway and advised our table would be a couple more minute's (we were 15 minutes early anyway) and to get a drink at the bar! We had booked our table in the Snug area which was so lovely!! Adam was our waiter and I can not pick fault! He was amazing, he looked after us all night and there wasn’t anything that was too much! He took our coats upon arrival to the table and provided the best service throughout. The food was incredible! We had the teriyaki rump steak and garlic bread to start, both had ribeye steak for main (the main course was incredible, the best steak ever!!) and there are so many deserts to choose from!! We then finished the evening with a few more drinks in the bar area, it has such a nice feel to the place, everyone is so friendly! If you haven’t been to this restaurant, you need to go!! It was our first visit and we will definitely be back!! Special mention again to Adam he is an asset to the team at The Broughton!!

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Abbie Hollins . 2024-10-13

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Great food, quick and attentive service. A varied choice on the food and drinks menu. The kind of quality you expect with being a part of the Parogon group of gastropubs. Well worth the money spent there. I would recommend a trip here.

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Mollie & Sam . 2024-10-13

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Evening was perfect for my birthday celebrations. Food was lovely, service was excellent & just a really lovely night

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Samantha Davies . 2024-10-12

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Food over priced and tasteless (I had the lamb shoulder). Great service from nice staff. We were seated next to 2 business people conducting work from their table which I though was very poor- both had laptops open on the table!

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Sean Beacher . 2024-10-11

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So yesterday my daughter found us this gem of a place to meet up for lunch, as it was midway for both of us. I read up on some reviews and we decided to give The Broughton a try, and we were not at all disappointed!!! As soon as we walked in we were greeted with warm smiles and such awesome service. We arrived at around 2:45, so it was nice and quiet and all the staff were so happy to serve us and make sure we had all we needed. We first ordered some mocktails, which were brilliant and then went on to order appetisers and the mains. Everything we ordered was delicious!! Every member of staff, from the lovely gentleman at the bar (sadly didn’t get his name) to Summer and Ash who were always checking up on us to make sure we were well looked after. Summer really went out of her way to cater for our halal needs and even spoke to the chef to check on things for us. All her efforts were much appreciated!! Looking forward to go back again with my friends and the rest of the family soon! Thank you once again to all the lovely staff at The Broughton for making my daughter and I feel so welcome!!!

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Farah A . 2024-10-10

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Service from Jordan was excellent coupled with great food and a relaxing atmosphere

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Kevin Smith . 2024-10-10

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Amazon restaurant. We found it on TikTok, will definitely be coming back. The food was delicious, the drinks were tropical and tasty, the atmosphere was beautiful and the service from Jordan was amazing! He can definitely become a sales man😅I have also recommended family and friends about the restaurant. Jordan made the experience even more exciting and fun! We were definitely comfortable and relax. Thank you again Jordan for the service!

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RC . 2024-10-07

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Cold Sunday lunch. Horrendous experience

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Alan Trengove . 2024-10-06

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Jordan was excellent what a guy!

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Gerrard . 2024-10-06

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Love this place . Having been for breakfasts , lunches & dinners plus birthday celebrations . Safe to say it’s got a great atmosphere , menu & service .

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The Belmont Barmouth . 2024-09-30

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Great place, visit often and never disappointed

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Lyndon . 2024-09-29

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We went here for a birthday meal. Food was incredible, been here a few times and food has always been lovely. Drinks take a little while to arrive but great range of options and excellent service. Very much recommend as a treat yourselves or celebratory meal.

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Hannah Bates . 2024-09-28

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Steak arrived luke warm and sauce was cold. There were no chips.on.plate. Tirimisu was dry, no liquors. Full hard biscuits.. Not tasty at all.

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Nicci Hicks . 2024-09-25

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Food excellent steak cooked to perfection. Husband had the Haddock he would highly recomend. Staff were friendly and attentive . First time at The Broughton but definitely will not be the last .

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Gillian Wilshaw . 2024-09-23

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A great atmosphere with good staff, not rushed or continually pestered like some other establishments.

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Gary Madders . 2024-09-16

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Lovely helpful attentive staff. Food good. Varied menu.

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Matthew Coupe . 2024-09-14

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This looks a nice establishment and the staff were helpful and polite and smartly dressed, although the amount of teenages in, it had the feel of a youth club. Food was again ok, nothing outstanding, but was ok. The atmosphere is terrible, its was akin to sitting in a warehouse with a rave on, it was overcrowded and so noisy it was genuinely impossible to hear the conversation that I was trying to have, a little like a deaf com. The american style of adding a tip to the bill, was removed, like most establishments that do this because they hope for the embarrassment factor of asking for it to be removed or you just don't see it, the service was ok, but not tip ok. I have asked for the added tip to be removed in higher establishments than this, like some of the other comments, if the service is good I will tip, like most people do.

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Mark . 2024-09-11

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We popped in by chance , the front of house young man was our first point of contact , we had not booked a meal but we just wanted to see what this impressive building from the outside was like -so his greeting and opportunity for us to have a look around gave us the opportunity to make a future meal booking along with a drink at the bar. The bar staff were so polite and professional in their communications along with their dress code and appearance. The venue was vibrate , great happy atmosphere, clean, and every one eating seemed to be enjoying their food , overhearing customers making comments as we past them about the presentation of the food and services as meals were being served also impressed us. So yes back here soon to celebrate and enjoy making a choice from their extensive menu .

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Mel Sherwin . 2024-09-11

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Went in for a Sunday lunch and me and my partner couldn’t eat it the beef was bone dry and the ham wasn’t tasty or even warm for that matter, iv never left a review anywhere but when you go somewhere that looks the part and charges the part and don’t deliver in the slightest it needs to be said.

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max barnett . 2024-09-10

MORE AT Google

Lovely setting. Lovely staff. Starter was great (chicken liver parfait) however the main wasn't up to standards (the rosinni burger). It was missing some of the ingredients such as the brioche bun was not garlic glazed or didn't have a hint of garlic, whipped mushroom parfait was non existent and the roasted bone marrow contained no marrow. Food rating 3/5 the remaining 5/5. Would definitely revisit to try some of the different food as my party enjoyed their food bar one other person.

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A J . 2024-09-10

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We have visited around 7 times in the last 18 months and normally find the food and service excellent. Unfortunately on our last visit it was not quite up to it's usual standard. The beef was not rare as requested and was a little tough, there were only two tiny roast potatoes. The tartar sauce for the fish was very salty perhaps due to the capers. It won't stop us visiting again as we are sure this was just a blip.

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William Jordan . 2024-09-03

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The background music got progressively louder over the course of the evening until it was intrusive. This is a restaurant not a night club.Our evening was enhanced by the excellent service of Jordan.

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Steve Bartlett . 2024-09-01

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Really nice restaurant and the food was great. A really good selection on the menu. Service was great to start but dwindled off towards the end. Ordered 3 drinks which came out wrong, which isn't a problem but they took them away and never replaced them. We then had to ask for them to be removed from the bill.

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Joshua Chan . 2024-09-01

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We were really impressed with the service and the ability to take our dog. We decided to sit in the outdoor heated area. We were able to order via our phone using the scan code. Food was really delicious. Venue is beautiful, there were some parties been held. The ambience was really cool. It's great that you can go for a fancy meal as a special occasion as well as enjoying spme delicious food in our casuals.

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Kalmeet Guram . 2024-09-01

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Excellent dinner at The Broughton. There was a DJ playing and the atmosphere was good. Food was excellent as were the cocktails. Jordan was the waiter and he was very attentive

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Isaac Plant . 2024-08-31

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The background music was too loud making it difficult to have a conversation on our table

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Colin Hopkins . 2024-08-27

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Came with my friends and had such an amazing meal! We had great service from Jordan. Great experience

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Cam Rowley . 2024-08-26

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Another fantastic meal at the Broughton for a family meal. Jade - thank you for looking after us brilliantly! We will be back soon!

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Caroline Munday . 2024-08-25

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Amazing meal, very friendly and helpful staff would highly recommend

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Emma Bagnall . 2024-08-25

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The food was first class & served quickly despite it being very busy. Our waitress Jade was friendly efficient & knowledgeable

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Louise Walton . 2024-08-25

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I was very pleasantly surprised at the quality of the food. My party enjoyed every meal.

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Barry Hall . 2024-08-25

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Fantastic Fish & Chips with curry sauce as always at The Broughton. Evening made even more pleasant by the lovely service we received from Jade.

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Steve O'Neill . 2024-08-24

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Great Food, choice on menu. Staff good. Just a bit pricey.

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Trevor Lees . 2024-08-22

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Had a great lunch to celebrate exam results. Jade was an absolute star from start to finish.

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Luisa Mackey . 2024-08-22

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We were served by the lovely Jade, she was amazing and the best host❤️

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Shriya . 2024-08-22

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Aaron is an outstanding employee, friendly, polite professional and so were all his colleagues. Esme was also lovely. It all added up to a fabulous experience which we cannot recommend highly enough. Great food and wine but also good range of beers and some fab cocktails. Looking forward to returning. Thank you

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Peter Curtis . 2024-08-22

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We came for breakfast on 17/8/2024 With our 2 small grandsons we were served by jade who as usual was impeccable with her service . She is always informative , polite and effiecient she engages in conversations and is always friendly .

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Elaine Robb . 2024-08-22

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lovely meal, jade was nice waitress

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Victoria Markham-Bean . 2024-08-22

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The food was amazing and so were the staff. Very polite and friendly, they were all very smartly dressed too. My wife had the cottage pie and I had the belly pork, the presentation was fantastic. The best salt and pepper chips and the most amazing apple crumble with ginger custard. Will definitely be back.

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Mike Howard . 2024-08-20

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This is the best 'pub restaurant ' that you will find anywhere

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carl stanton . 2024-08-20

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Had a super meal, fantastic service. Lunch time was quiet ish and will definitely return.

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Helen Lewis . 2024-08-19

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Greeted by a rather rude young lady.showed to a table in a row of many tables.asked if we could sit somewhere else quieter answer was abruptly no.the starter was awful .main meal was awful pre made food.it was so hot and noisy in there it was so uncomfortable.why crowd so many people in one place.you can’t hear the people your with.and the heat in there is unbearable.we left without finishing food.worst restaurant I’ve ever been .

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angela smith . 2024-08-18

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Staff were friendly and welcoming - excellent service, lovely food!

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Don Mitchell . 2024-08-18

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Our waitress Jade, was very attentive, friendly and welcoming. Will definitely return.

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Franca Licata-Smith . 2024-08-17

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Nice time had by family. Kids didn’t like frankfurters and would have preferred proper sausages.

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Jill Freestone . 2024-08-17

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Staying locally in Weston village for a few days, we were recommended to try here. Service. The girls/ladies were very polite, professional and smartly dressed. Order Process. From ordering to the food arriving, was not too soon or too long, giving time to settle after the drinks had arrived. Food. This is the letdown for me. My partner had the Cottage Pie, which she enjoyed, but my Yakitori Chicken & Green Onion Skewer, though presentation wise looked good, the fact it was name from poor and fatty chicken leg and probably thigh meat not breast, was a major no no and disappointment. I did bring this up with one of the female servers, who I don't think knew how to handle a complaint, but professionally said she would bring it to the chefs attendance. Nothing else was said but I left a good handful of poor chicken meat, fat and Grissel. The building itself and the bar area looked great. Pity the ingredients are poor quality. Bill came to just over £83.00 for 2 mains, one desert and 3 drinks.

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Donnie Marko . 2024-08-16

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Another fabulous meal, thank you. Everything was lovely and delicious and service was great

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Sandra Mitchell . 2024-08-16

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Excellent food and atmosphere. Will visit again. Thanks Jordan great service.

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Rebecca Mathars . 2024-08-16

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Great service from Summer our waiter and wonderful food.

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Filip Gronkiewicz . 2024-08-16

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Beautiful food, great service. One of the best places in the area of Stoke on Trent.

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Pikey Plays . 2024-08-15

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food is always fantastic, very attentive staff, lovely experience always! Was served by Jade, she was lovely and very helpful.

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jessica clayton . 2024-08-15

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Jordan was our waiter, amazing service.Food service was fast and our food was brilliant. Me and my family were celebrating a birthday and made it feel really special. Couldn't recommend a place more.

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lxttieee . 2024-08-15

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Jordan did an excellent job of looking after us. The food was great as usual. Thoroughly enjoyed our evening.

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Bill Edwards . 2024-08-14

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Great place, delicious food & excellent staff

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CLAIRE MOTTRAM . 2024-08-14

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Excellent staff so polite ..the room is so clean,the toilets are lovely.the food choice is brilliant

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lesley sutton . 2024-08-14

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Incredible food, service and atmosphere! Highly recommend thank you!

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Laura Marlow . 2024-08-14

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My favourite restaurant ever!!!!! Jordan was a lovely server!

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Lauren 07 . 2024-08-12

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Amazing food, beautiful decor, Jades service was faultless 5/5

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James Lancaster . 2024-08-11

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Great meal, fantastic service from Jade

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Carrie Eckersley . 2024-08-11

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My wife and I called in for lunch while passing through the area. We were impressed with the whole set up. Very welcoming and attentive staff and the food was absolutely excellent. We will definitely be back in the not too distant future.

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Jim Brown . 2024-08-11

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This place is just fantastic. We came at 9.30am not expecting breakfast, but long behold they serve it. It was honestly amazing, so fresh. average bill for breakfast is around £20 pp. Definitely worth it. Jade our server went above and beyond for us, even taking that much care to straighten our table, she was so polite and welcoming. Would definitely recommend this place, thank you so much. Will be back next week. 😍

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Chandelle Jones . 2024-08-11

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The service and food was exceptional. I had the panko plaice linguine and it was my favourite meal I have had here. Our server Jade was brilliant.

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Natasha Hemmings . 2024-08-11

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Great food as always, fabulous service from Chloe inand vibrant atmosphere. Thank you.

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Hayley Greenhouse . 2024-08-10

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This is an expensive pub to eat at and I don't think it's worth the extra spend anymore. Food was overpriced and the drinks even more so. We gave it a go a couple of times but that's yer lot.

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swordfishradio . 2024-08-01

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Interesting fusion style menu at the Broughton. Traditional dishes mixed with pan-Asian ingredients. I cannot fault the quality of the food or the enthusiasm of the staff however, I do not get the point of trying to eat and socialise while being deafened by loud ibiza-esque beats and it was only just gone 5pm!

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Blair McGeoch . 2024-07-31

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Prior to writing this review I contacted the restaurant regarding the disappointing experience we had at the Broughton. I did receive a reply but felt it didn’t address the issue. I have visited the restaurant many times and always been impressed with the food and service. On this occasion we were celebrating a family birthday so we ordered the deluxe balloons for the table. On arrival i noticed that they resembled the ‘standard’ option as opposed to the deluxe priced at £10.95. They looked inferior to the website images(both standard and deluxe) As a table of 10 on a quiet mid week evening, the lack of attention regarding service was surprising. The booking form online asks if the reservation is for a special occasion, this was confirmed and details provided. I am not sure as to why this is asked as no acknowledgement was made. I have never celebrated a family occasion at the restaurant before and sadly probably won’t do in the future.

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Lisa Wheatley . 2024-07-29

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What a great vibe.. The waitress was amazing

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Damian Sayer . 2024-07-29

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Been today 28/7/24 for my birthday meal. My partner booked a table for 1pm in the name of west . When we got there they where running behind and the table wasn't ready and still being used by someone else. He was upset as it was a surprise and paid for balloons on the table. We ended up sitting outside through our choice but the balloons where just fetched out and put in the table. The food was good but it let down my birthday surprise as the table he had booked was in one of the snug pods what could of been a really great surprise just turned out average with no apology at all.

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Francesca Wyartt . 2024-07-28

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Lovely place, staff, food & atmosphere 😁 will definitely come again thank you.

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Jacqueline Hawley . 2024-07-27

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Amazing experience. The Broughton has been better on each visit we have made, even had kids in tow on this visit and we simply couldn't fault anything. Service was extremely attentive, offered to move us to a larger table without us asking, bringing the kids food first so they weren't waiting, excellent food and a lovely atmosphere, even with the 'live dj' the music levels were just right to allow conversations at normal levels. Cards for both of the birthdays in the group continues to impress those who haven't been before and is a nice touch. Both restaurant and bar seemed mostly at capacity but there were no lengthy delays and we will almost certainly be back again soon. Thank you to the team, never had 5 stars felt so right!

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Ben Worgan . 2024-07-24

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Nice food and surroundings but more expensive than similar restuarants in the area. Won't be attending again soon for this reason.

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Karl Lockett . 2024-07-21

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Efficient service friendly, smiling waitress.

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Caroline Wilkinson . 2024-07-20

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Dined here for my daughter's graduation. The staff were fantastic and the food was amazing!

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Bridget Richards . 2024-07-19

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Absolutely fantastic evening last night at the Broughton. Our waiter Jordan did a great job looking after us, and the food was excellent. Also, the atmosphere was modern and relaxing. Top notch, and will be recommending to friends and family!

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J T . 2024-07-19

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Great food and really attentive service without being too oppressive

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Ken Reidy . 2024-07-18

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Lovely place. Can be expensive but its what you pay for! Servers are spot on. Highly recommend the Lamb shoulder or the cottage pie!

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Damien Fowell . 2024-07-18

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Lovely catch up with friends for lunch we all thoroughly enjoyed it and will visit again

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Carol Barker . 2024-07-15

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Really good place to go for lunch, the salads are amazing

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Connie Redgrave . 2024-07-13

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Nice place good ambience food was OK but Sunday roast beef was a little tough. Service was excellent and our waiter Alfie was superb very attentive and made the day for my mother's 80th birthday

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Carl Baker . 2024-07-11

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Really great food and service. Staff made it an extra special occasion for our celebration dinner.

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peter walker . 2024-07-11

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Lovely food, reasonably priced, great staff.

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Fionnuala Mcclure . 2024-07-10

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This meal was a very special occasion, I have worked for the NHS for 38 yrs and I’ve just semi retired, so wanted somewhere special! We came to lunch so decided to book a family meal! I requested a certain area by the door as there was 5 of us but 5 adults, which I didn’t get, I was so disappointed by this, instead we were place on the end of the long row down the middle on a small table with barely any room on, we ordered nimble to share while waiting for starters, they completely filled the table, maybe these tables could accommodate a small family but definitely not 5 adults We couldn’t hear ourselves speak! I felt the venue was so over crowded, I understand maximum people bigger profits! But not a pleasant dining experience at all, I ordered a steak it was cooked fine but the quality of the steak was shocking, I left most of it, and no didn’t complain the place so packed and I didn’t want to cause an issue! Not only in front of my family but in front of the table next to me! As they were so close, they could hear every word we said as I could there conversation. Our bill came to over £400 as to make it a special occasion my husband had ordered a bottle of champagne and balloons, a lot of money for this experience. I just wanted somewhere to celebrate my achievement of 38 yrs service, did I achieve this no I didn’t… not at all! Thank the staff for me who did there best for me in such a crowded place Would i recommend a speacial occasion here on a Saturday night definitely not . As my husband ordered champagne and balloon you have also contacted and I think his review was similar to this !

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Annette Quinn . 2024-07-05

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A special occasion as my brother that I only met last summer is over from Cyprus with his wife and lovely family, 76 years of not knowing he had two brothers my younger brother 62 years. Can't thankThe Broughton enough for being so accommodating as my brother and family were delayed by a postponed train. Excellent meal service and atmosphere 👌 10 out of 10 . I've Had quite a few meals at The Broughton and all ways been excellent.

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Stephen Latham . 2024-07-04

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The food was at best mediocre, the staff were all teenagers with no apparent senior management leading them. Our initial table was next to the bar which was so noisy we couldn’t hear any conversations on our table so we asked to move. We were given another table but told it was only available for 1 1/4 hours. When we ordered drinks one was not supplied and we had to wait another 1/4 hour to get the staff’s attention to correct this. At the end of the meal we were ushered out and not asked if we wanted a sweet.

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Tony Elliott . 2024-07-01

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Very nice, lovely atmosphere and decor, eggs on me steak was a game changer!

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Jim Rambling Man . 2024-06-22

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An amazing restaurant with fantastic food.

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Geoff Harrison . 2024-06-22

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We visited on Tuesday for food and drinks. The food, drink and atmosphere were great and to make it even better the service we received from Jordan was amazing! We will definitely be coming again.

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Courtney Sherratt . 2024-06-20

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Having visited a number of times previously this was the worst experience. We visited on father's day so I understand it was busy. O also have to state we had our toddler with us. After 90 minutes we had to access how long our mai s would be, We ordered the beef wellington which had to be sent back as the pastry was under cooked, my wifeordered theYakatori chicken which came overly charred,and over done in parts, with dry stale rice, a replacement Wellington arrived after another delay and was very nice, we had to decline deserts options due to the time we had already been dining and our toddler losing attention. Service started of fine but your initial server finished his shift during our meal and we then had to keep asking passing waiters for more drinks as no one appeared to have picked up our table. We asked for the bill which came promptly but no apology came for the delays. As I say we have been many ti.es before and normally it's a pleasant experience but off form this time.

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Matthew Murray-James . 2024-06-19

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I'll be back again so I will update, on first visit it was good all round,

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Eldon Fletcher . 2024-06-14

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2339 Opinions

location-icon85 High St, Newcastle-under-Lyme, Newcastle ST5 1PS, United Kingdom
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WOW OMG lav MAKES THE BEST COCKTAILS❤️❤️

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4.5

423 Opinions

location-icon2 Upper Marsh
American
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We visited with friend on a Saturday night we had booked in advance and when we had visited before for drinks the food always looked lovely so decided to go for a meal. It was a bit disappointing when we were given the menu to then be given a long list of food that wasn’t available. Not very good for a Saturday evening. Mostly what was available was the burger which I have to say was one of the nicest I have had but if you don’t like burgers you would have been very dissapointed a real shame.

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4.5

173 Opinions

location-icon15 London Rd, Newcastle-under-Lyme, Newcastle ST5 1LQ, United Kingdom
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Delicious food, great service, and atmosphere was relaxing, the staff were incredibly nice and converse, overall 10/10