Based on 1.742 opinions finded in 1 websites
Based on 1.742 opinions finded in 1 websites
Nº 40 in 365 in Newcastle-under-Lyme
Opinions
Great place for a great gastronomical experience. Jordan the waiter polite and knowledgeable
Libby Hanmer . 2025-03-31
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Great service Jordan was very attentive
retta h . 2025-03-31
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Really lovely food, Jordan is lovely, a real credit to the restaurant. Deserves a raise x
Chloe Beckett . 2025-03-30
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Had a wonderful lunch on Tuesday 25th March 2025. Food was fantastic had the best caesar salad and char grilled chicken and hubby really enjoyed his crispy shredded beef in teriyaki sauce,all of which was served beautifully by Jordan an excellent waiter. Thank you Jordan
Ann Swinnerton . 2025-03-30
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We arrived today for a mothers day treat ! And a treat it certainly was, we were greeted by Rueben who escorted us to our table which was ready on time, and decorated beautifully with mothers day balloons 🎈 we were asked twice if we had any allergies, drinks were brought without any delay, and when we were ready to order, the food arrived piping hot and beautifully presented, it was delicious 😋 we even had a little picture taken of us and it was presented to us in a little frame…. Really nice little touch 👌 Thank you for making today the best Mother’s Day I’ve ever had! Well done to Reuben and his team 🙌
Lucie Wood . 2025-03-30
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Exceptional service with great meal, made it even more memorable. Bottomless brunch is a delightful treat, especially on a relaxing Saturday.
Violetta J . 2025-03-29
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The atmosphere was fantastic. Thanks to our waiter Jordan we were provided with brilliant customer service and food/beverage recommendations. Overall was a very enjoyable experience.
Amy Howlett . 2025-03-29
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Lovely place been here 3 times and every time has been amazing. Great staff.
Carla Williams . 2025-03-29
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Had a fantastic experience at The Broughton! The atmosphere is always warm and welcoming, with a great balance of modern and cosy. The staff were friendly, attentive, and couldn’t do enough for us. The food was excellent — fresh, well-presented, and full of flavour. Whether you’re popping in for a drink, a casual meal, or a special occasion, it’s a great spot. Highly recommend if you’re in the area!
Ryan Harris . 2025-03-29
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Great place, delicious food & excellent staff. Lunched with my friend & all thoroughly enjoyed our meals.
CLAIRE MOTTRAM . 2025-03-29
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Fantastic food, super attentive service from Jordan - who couldn’t do enough. Great options for my Dad (who is coeliac). Clearly very popular but a great vibe too. Have the seabass!!
Chris Vessey . 2025-03-29
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Amazing! Service is great, thanks Jordan.
Harrry Ferns . 2025-03-29
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A really nice dining experience from start to finish , from the staff , managers and everyone involved, highly recommended , great food and service, will definitely be going again
john hobley . 2025-03-27
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Was recommended and didn't disappoint. Interesting to have a live DJ, but didn't play overly loud so added to the atmoshpere.
John Williams . 2025-03-25
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Not our first visit, and certainly not the last ! ( in fact, planning to return for lunch quite soon 🤗 ) A lovely dinner experience, the staff are delightful and very friendly, special thanks to Jordan who took our order and was most helpful with our menu choices. The food is really well presented and delicious, as was our wine selection. Lovely venue and great atmosphere - thank you everyone!
Jeannie Tomlin . 2025-03-25
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Lovely food, great place and friendly staff.
Wendy . 2025-03-24
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Great food and brilliant service from Jordan. We had an excellent evening thank you.
David Wollaston . 2025-03-23
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We love the Parogon Group and highly recommend a visit to them all however, I’ve had two bad visits lately from the Orange Tree last week and today from the Broughton, I took my wife for her birthday, they ask when you book do you want balloons “yes please” do you want a note on the table “yes please” but when I get there the balloons are on the floor by the door, and when we get seated I have to explain the table has no balloons, They then rush to pick up the balloons off the floor and put it on another table, so no chance of me getting my message card and they don’t know what our occasion is as they obviously haven’t set up the table, It’s so disappointing when this happens as it’s about spoiling my wife and making her feel special, “did my wife feel special? No chance” The food was delicious and the rest of our visit was as we would expect good service from Daisy thank you, I’d advise to phone up before you arrive to check they make your partner, family, etc special and execute your requests. This will make me look elsewhere to visit to see if the service and standards are better.
Steve Cooper . 2025-03-22
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5th or 6th time ive been and again, FANTASTIC! Cannot complain about anything! We even had a booth. Thankyou!
Lee Williams . 2025-03-22
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Came for brothers 18th, lovely section decorated for the occasion, great DJ, lovely hostess/waitress, all 5 of us full and happy!
Jess Jones . 2025-03-22
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Friendly staff, quick service. Guaranteed quality of food. Accommodating and good atmosphere.
Estelle Eccleston . 2025-03-22
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Jordan, was a top sales men convinced me to get extra chicken Bon Bon’s and a cocktail 😂
callum percival . 2025-03-22
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Polite , professional and most importantly for me , clean ,staff all looked immaculate. Food excellent and fantastic range of drinks. Both indoor and outdoor was delivering a great atmosphere. Well done we will definitely be back .
David Bradbury . 2025-03-21
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Jordan was an asset to the restaurant, very personable. Great service and food!
sarah burns . 2025-03-21
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Jordan was very professional and personable.
Carol White . 2025-03-21
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Lovely place, great food, great atmosphere, brilliant staff
Dan . 2025-03-21
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Amazing food, service and atmosphere. Value for money too, highly recommend. We went for lunch on a week day.
Andrea Lawson . 2025-03-21
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Decided to call in here regardless of the price ,it was a Wednesday dinner time 2pm not to busy so great ,shown to a table and told they will be back in a moment to take drink orders ,sadly they did not ,even though I caught the waiters eye ,no response ,after almost 20 minutes we never got any response or even acknowledgement be with you soon .That's was it it ,enough we couldn't even ask him if there was a problem ie lack of staff. So sad the place and meals looked wounderful. So we left hungry.
Thomas Edge . 2025-03-19
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Venue and food fantastic Service was very very slow, almost as if you had been forgotten about.
James Mullock . 2025-03-18
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Delicious food for my father’s 83rd birhday. Great music, wonderful atmosphere and brilliant service from Jordan! Thank you all x
Lisa Bardell Therapist Shaman & Healer . 2025-03-17
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Lovely food - I live 90 miles away but worth the visit
Carmel Harding . 2025-03-17
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Absolutely fantastic place! The ambience is amazing. Jordan was really amazing, he listened to us and made very good recommendations!
idowu jeremiah . 2025-03-16
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Fab meal for my Birthday! Great service and great food!
Alice Goodman . 2025-03-16
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Lovely food and service as always. Thanks to Jordan for looking after us!
Emma . 2025-03-16
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Amazing environment and great Sunday dinner. Thank you Jordan for a fantastic service!
Daisy Aje . 2025-03-16
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We love the broughton... we send all our guests here
jane “tipsy tree” johnson . 2025-03-16
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Good music, friendly staff, just a little bit too noisy but nice in the booths.
Paul Browning . 2025-03-16
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Superb atmosphere, attentive staff and delicious food. Will definitely be returning.
Carissa White . 2025-03-16
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Amazing food, amazing atmosphere and amazing service from our lovely waiter Jordan.
Billie Archer . 2025-03-15
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We booked the ‘cosy’ area, this was definitely a good choice as it was just a quiet meal we came for and the table was located in small quiet room with groups with similar intentions. The rest of the restaurant was definitely very active and had a great atmosphere if this is more your vibe. The food was great, tasted amazing and the portion sizes were also good for value as we both left full after sharing a starter and had a main course each. I had the panko chicken and it was delicious! Everything blended so well taste wise. My friend had the classic burger and was too full to eat their chips! Overall would definitely recommend for any occasion!
Myshia Barnett . 2025-03-15
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Amazing food as always and friendly , helpful staff
Ruth Jones . 2025-03-13
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Delicious meals with my son and his family.
Elena Rhodes . 2025-03-11
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Excellent service during bottomless brunch
Ryan Bradford . 2025-03-08
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Amazing meal here, we always come after a conference, makes getting through the day bearable! The salads are lovely and of very good quality
Ellie Rogan . 2025-03-08
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Absolutely great meal, super service Highly recommend
Rachel Waring . 2025-03-08
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Amazing food the service was fabulous Jordan are waiter couldn't do anymore
Nicole Brooks . 2025-03-07
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Food was cold I spoke with Elliott the duty manager and he has detailed feedback .He handled my complaint in a positive manner.
Gair Stott . 2025-03-05
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My wife’s birthday had a lovely evening with great staff.
Neil Butler . 2025-03-04
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Following my visit on Friday 28th February I enjoyed my meal, which was sea bass and prawn curry, but unfortunately, my sister’s steak was tough and not up to the same standard. The music was far too loud, which made it difficult to enjoy our time. I raised my concerns and received a response from Reuben, who stated that they’ve had no other complaints and that the volume is always set at that level. I didn’t feel my feedback was taken seriously, which was disappointing. Unfortunately, due to this experience, I won’t be returning or recommending the venue to my friends and colleagues.
Debbie Seaton . 2025-03-03
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Great Sunday roast. Izzy & Elliott looked after us and couldn’t fault the evening.
Simon King . 2025-03-03
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Amazing food and our server issie was great
Ben Stiggear . 2025-03-02
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Had a lovely Sunday dinner, Shannan was our server, she was brilliant, very attentive and polite.
Joanna Dale . 2025-03-02
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Fantastic meal! Love the vegetarian choices at the moment. Izzy looked after us, was very lovely and helpful!
Laura Yates . 2025-03-02
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Excellent service Izzy was very attentive Great service from Elliot.
Alison Hesp . 2025-03-02
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Always a pleasant and relaxed experience!
Wayne Pitcher . 2025-03-01
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Jordan was great! Lovely meal as always
Maddie Wilde . 2025-02-28
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Absolutely amazing food, fabulous staff, highly recommend a visit, we were served by Jordan, very knowledgeable and helpful
Wendy Gallon . 2025-02-28
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Trendy bar restaurant with cool vibe. Service is good and food excellent.
Cameron Dick . 2025-02-28
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Half term for lunch with grandchildren, we we all cold!!
Marian O'Neill . 2025-02-26
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The food was excellent, good presentation, a good size potion, beautifully cook. Value for money .
Wendy Moulton . 2025-02-25
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Staff, food and drinks!! Amazing yet again! Always happy!
Helen Kelly . 2025-02-25
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Possibly the best in Staffordshire
Oli Washington . 2025-02-24
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Our first time here and won’t be the last! The food, service and atmosphere was exceptional, or waiter Jordan was incredible making recommendations and ensuring we had a magical evening
Kelly Green . 2025-02-22
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Food was excellent. Service was really good. We arrived early but were seated straight away. However the timings between taking drinks orders and coming back to take food orders were a little slow. It was appreciated the restaurant was very busy with lots of birthday partys. Server Jordan was very polite and very contentious of diners allergies.
Gemma Scott . 2025-02-22
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Lovely venue with beautiful country scenery. The food was fantastic, will definitely return to try more of the menu. Service was wonderful, our server Jordan was very helpful and polite. Looking forward to our next visit. 5 stars.
Bronny Tindsley . 2025-02-22
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Stunning food and exceptional service 👌
Rod Rogers . 2025-02-22
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Great afternoon with lovely food
Alison Hurlstone . 2025-02-21
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Jordan was very attentive and great meal as always
Jock Elliot . 2025-02-20
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An excellent lunch, great food and first class service
David Nellist . 2025-02-20
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We came here for Valentine's Day, and it was a nice experience. The server was friendly and the food was good as well. The steak was cooked pretty good(got med rare) (the blue cheese sauce was reeeally good), and the burger was tasty as well. The decorations and atmosphere were pretty. The food is pricey (expected for a nicer place), but it's nice for a special occasion.
Rebekah M . 2025-02-20
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We rather enjoy our time here. The atmosphere here is lovely. Enjoyed our Sunday lunch as usual.
Chris . 2025-02-19
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Jordan was a lovely waiter, delicious food
Chloe Heath . 2025-02-19
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I really liked the food, the atmosphere and the service.
Cristina Carrasco . 2025-02-19
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Jordan lovely lad he was grand at his job and made us feel really welcome thank you again Jordan keep up the good work
Joel Lockitt . 2025-02-19
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Excellent restaurant. Couldn’t fault it. Had a great time .
Andy Cornford . 2025-02-19
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Jordan was very friendly, helpful and made us all feel very relaxed
Loren Aylott . 2025-02-19
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Cosy booth , lovely food, attentive service from Jordan… thank you
Sian Gilding . 2025-02-19
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Brilliant service, Jordan was a great host, food was excellent, great night!
Jenny Wicksted . 2025-02-19
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Was greeted by a man with a curly mustache, he was super professional and friendly. Such amazing customer service. Shame I didn’t catch his name, but will definitely be coming back!
ania Zakowicz . 2025-02-18
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Completely faultless from entry to exit. Jordan was excellent, and saw that we had everything we wanted.
Nigel Mellor . 2025-02-16
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Everything spot on except the chicken skewer. Probably should tell people it's thigh, not breast. However, the fish and chips with peas and curry sauce was superb. The shoulder of lamb was excellent. The deserts were all really, really good. Our waiter was friendly and knowledgeable. Bars staff were good. Would recommend.
Daniel Moore . 2025-02-16
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Jordan was very professional, helpful and friendly. We will be back
Krypta Kitty . 2025-02-16
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Amazing Sunday lunch. Fantastic service and wonderful venue for birthday lunch
Eleri Hughes . 2025-02-16
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Jordan was a great server, had a great night.
Izzy . 2025-02-16
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The Broughton has a friendly atmosphere and the staff are very friendly and helpful even in a very busy environment. And the food was fantastic. Thanks for a great night
Vinny Clarke . 2025-02-15
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Unreal food at an amazing venue. Special thanks to Jordan who was our waiter, great and lovely service. We had the shredded chicken and the popcorn cauliflower to start. Then the classic burger and the miso butternut squash for mains. And the brownie and special fondant for dessert. All was perfect.
Alfie Dewsbury . 2025-02-15
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Our server Jordan was excellent.
Dave Price . 2025-02-15
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Lovely meal- delicious food and great service from Jordan. Thank you very much!
Lucy Howell-Jones . 2025-02-15
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Jordan was AMAZING!! I work in the hospitality industry so appreciate good service. Literary the best service I have ever received, a credit to the business. Food was good.. as always for the paragon group but Jordan’s service made it EXTRA special.. well done and thank you xxxx
N Hand . 2025-02-15
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Great meal and fantastic service from Jordan.
Vicky Graham . 2025-02-15
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Excellent and Sean AkA, Cole Palmer was first class and very attentive, highly recommended
Martin Hancock . 2025-02-15
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jordan was very friendly and gave very good service. Had a lovely atmosphere. Would highly recommend.
Ella Smart . 2025-02-15
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Jordan was fantastic at his job, catered to us extremely quickly and nothing was too much trouble. Thank you for a lovely birthday meal
Mia . 2025-02-15
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Food was absolutely stunning and so was the service, would 100% recommend and will be returning for a delicious experience
sophie allport . 2025-02-14
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Great place, delicious food and cocktails. The veggie options are limited but all of them are good. Recommended
Craig Lowdon . 2025-02-14
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Lovely place , food was very delicious
Magdalena Kosinska . 2025-02-14
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We came for my partners birthday with my in-laws. Beautiful venue, delicious food & amazing service. Our waiter Jordan ensured we were happy throughout, with some great banter too. He even brought the birthday boy some special birthday cake and ice cream. We will definitely be returning.
Nicky Azzopardi . 2025-02-13
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This is my first time experience at the broughton and this place has definitely become my favourite spot to eat already! The service was spot on and all thanks to Jordan for his incredible hospitality, his service today was Excellent!
Ishmael Anderson . 2025-02-13
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Nice restaurant, service really good, we were served by Jordan and he was very welcoming and made sure everything was good with our food.
Abby Deeba . 2025-02-13
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Warm welcome on arrival, attentive staff, good menu choice, great food and drinks, lovely atmosphere, not a long wait in between courses. Highly recommend
Ruth Shaw . 2025-02-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I received a shoebox sized room (a rip-off). There was no room for even a desk or workspace. As the room was so small I had to open the window fully for ventilation, which is a security risk. I was travelling for Keele University. It is a pub with some rooms. There is no lounge area for guests, meaning you must patronise the bar and sit there as there is no chair in the room. There is no breakfast or food of any description. I will certainly not stay at The Victoria again.