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4.5

Based on 1.584 opinions finded in 1 websites

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Nº 60 in 365 in Newcastle-under-Lyme

CUSTOMERS TALK ABOUT DISHES WITH..fishsteakroastcookedbeautifulchicken
Score
OpinionsNoteGoogle1.5844.5

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Had an excellent time for new years, Millie serving drinks was excellent the whole time and really attentive

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Matthew Carefull . 2025-01-01

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Our waiter Jordan was perfect, quick and well mannered, excellent service.

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Ryan Kelly . 2025-01-01

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Some of the nicest interior designs I've seen from a restaurant in some time. Everything aesthetically looks great which then matches up with exceptional service and a really great atmosphere.

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iOzza . 2024-12-31

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First visit in about 20 years and what a fantastic visit we had, my son had booked a table for my 50th birthday, there was a small wait for our table but the service was impeccable. The atmosphere was warm and welcoming with many people celebrating and enjoying their evening. The food well what can I say just wow, we were not rushed one bit and thoroughly enjoyed our evening…..we will definitely be back, thank you for making my evening.

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Rachele Morgan . 2024-12-31

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Lovely meal and great service. Highly recommended. Jordan looked after us well :)

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Georgina Cole . 2024-12-31

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Lovely atmosphere and great food

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holly lonsdale . 2024-12-31

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Came here this evening 30/12/24 with my mum. Just walking up to the front door you can the energy this place will not disappoint. Absolutely loved the food, atmosphere, energy and customer service. This restaurant is going to become apart of my regular restaurant rotation system 😎

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Nick Singh . 2024-12-30

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Tonight was my first ever visit to The Broughton, and definitely not my last either. OMG it was amazing. The food was to die for. The service and recommendations we received from our server Jordan were bang on. Jordan recommended the soup of the day, which was creamy chestnut mushroom. Absolutely delicious. For main I had the seabass and kind prawn Thai curry which is my sister's favourite, I believe it is mine too. It was outstanding. The salt and pepper fries we had as a side dish were equally outstanding. Jordan was very attentive, chatty, professional and he literally couldn't do enough for us. He ran off his feet but still made time to check on us. It was an absolute pleasure to join you tonight and I cannot wait for my next visit. Thank you Jordan and the rest of the team for making our night extra special.

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Jayne Chesworth . 2024-12-30

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our server reece was super lovely and attentive food was amazing !!

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Lucy Graham . 2024-12-30

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Excellent service by Jordan as always. He’s very professional and knowledgeable.

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L Brogan . 2024-12-30

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Excellent food and the service was exceptional too. Highly recommend a visit.

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Neil C . 2024-12-30

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Really like this venue, it has an air of grace and class to it. I would have liked to have given this venue a 5 Star, however it fell short for me on two grounds, the lack of premium spirits, it's Christmas, I like a Malabu and coke, they don't serve Malabu. I must stress we were a walk in, I was with my friends from the TV show - Real Housewives of Cheshire, we asked for a table, we were told 10 minutes, we asked 20 minutes later, to be told that they're wouldn't be a table for another 30 minutes, staff need to communicate, we left hungry, with nearly an hour stood at the bar.😭

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Leon Barnfield . 2024-12-30

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Had a lovely Sunday dinner, Shannan was our server, she was brilliant, very attentive and polite.

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Joanna Dale . 2024-12-29

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We were visiting the area and our hosts took us here for dinner. I love the decor, plenty of good atmosphere and great vibes. Almost all of us had the teryiaki chicken & green onion skewers and it was absolutely great. My husband had the cottage pie and he polished his plate in record time, always a good sign.

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Aneta Beswick . 2024-12-29

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The waiting staff were extremely polite & efficient. Roast beef was excellent and broccoli cooked to perfection. Generous portion sizes but not over facing. Uncle is addicted to honey pigs in blankets Very pleasant Sunday lunch!

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Divine Horse Training . 2024-12-29

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We had a fantastic meal at The Broughton. The service was attentive and friendly without being overbearing, which made for a very enjoyable dining experience. The food was excellent, with the standout being the steak teriyaki starter. It was perfectly cooked, tender, and packed with flavor—an absolute highlight of the meal. The rest of the dishes were just as impressive, showcasing great attention to detail and quality ingredients. Overall, it was a thoroughly enjoyable evening, and we’d happily return for another visit. Highly recommend!

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Dan Blundred . 2024-12-29

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Jordan was awesome. The snug is the place to go

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Joe Goddard . 2024-12-29

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Really nice evening, celebrating our anniversary, great service and really impressive food !!

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Tom Husher . 2024-12-29

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First visit here tonight. Always love the Paragon group and this venue didn't disappoint. Great atmosphere and lovely food. Jordan our server was great. Very attentive and professional.

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Katie Steeden . 2024-12-29

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Great lunch, plenty of choice and really good service.

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Lee Tutill . 2024-12-29

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Had an amazing meal with my 2 daughters, the service was extraordinary as there was always someone to ask for drinks or anything else. The food was very very good, and even the kids lived it.

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Emilio Lopez . 2024-12-28

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Amazing place and lovely food. The rosties came out a bit after the main meal but overall a great experience.

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Drew Brown . 2024-12-28

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Amazing venue, amazing food and amazing service!

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Chris Collins . 2024-12-28

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2nd year at The Broughton for Christmas day dinner and another great experience. Great venue and friendly and helpful staff, the food was exceptional and the whole dining experience with family and other families made for a great atmosphere. Pace of the service was spot on, around 3 hours from start to finish was just perfect as don't want to rush 6 courses. A big thank you to all the staff for making the experience worthwhile. Well done guys.

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G C . 2024-12-27

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Had a great night at the Broughton. The food was unbelievable. And we were served by Jordan for the evening and he was fantastic from start to finish

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Chris Eames . 2024-12-27

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Went with parents for lunch in mid afternoon, Food was all lovely And our server Shane was very friendly and helpful.

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BEN CORNES . 2024-12-27

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We have enjoyed our first family Christmas meal in the Broughton. What can I say... the decor and setting is flawless. Amazing place to eat and drink. The meal, the service considering how busy it was impeccable. We have done all of the venues in the paragon group. I have been impressed with every single one. I must say the service and food at the Broughton is the best. The staff and the managers were so welcoming and polite. An absolute pleasure and will be visiting regularly. Thank you so much for such a memorable evening, meal and experience.

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robert scriven . 2024-12-25

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Great service great food brilliant Christmas thank you

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Russell Edwards . 2024-12-25

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Attended for my birthday on christmas eve. Even though it was busy the staff were friendly attentive and helpful. Food was absolutley delicious and it was an overall joyus occasion.

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Jade Phillips . 2024-12-24

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absolute fantastic restaurant definitely recommends

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kenny smith . 2024-12-24

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Amazing food, drinks! And great service! Definately come again!

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Leanne Phillips . 2024-12-24

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3rd time we have visited, great team, food, service

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Annette Robinson . 2024-12-22

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Can't fault the place, this is the 4th time I've been and never have i been disappointed.

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andrew shore . 2024-12-22

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AMAZING! jordan was a great server and made sure we where looked after throughout the night. atmosphere was PERFECT.

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Codie Clarke . 2024-12-22

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We had a really lovely time in the Broughton. The food was delicious as always, the surroundings were beautiful yet relaxing and the service was great. Jordan couldn’t have been more attentive or present and nothing was too much trouble. A great visit!

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Ellie Hudson . 2024-12-21

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We love coming to The Broughton, the staff are always amazing! Jordan was lovely and gave us some great recommendations. The food never disappoints, the quality and taste exceeds expectations. Would recommend this place to everyone ☺️

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Denise Kerefidis . 2024-12-19

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This is my 4th visit to the Broughton in the last 12 months, the ambience and aesthetic is brilliant, but the service and food is lacking. I struggle to comprehend how Paragon has other successful venues but this one unfortunately doesn’t compete. After being seated at our table, 20 minutes had passed and no one came over to take a drinks order, we had to ask. The drinks arrived, another 20 minutes had passed, and no one had taken our food order. Again, we had to ask someone to take the order. Our starters arrived, which overall were presented well but they were barely warm, we returned the garlic pizetta as it was literally swimming in oil and the centre was just raw dough. After finishing our starters, it took more than 20 minutes for someone to notice the clear plates. Our mains then arrived, the burgers were fine but the vegetables with the roast turkey were overall inedible and extremely under cooked. Again, the food was barely warm. I can’t help but feel that if the Broughton wasn’t in the location it was and didn’t have the ambience/aesthetic that it does it wouldn’t be a success. The service is shocking, it’s like your made to feel as though you're an inconvenience. I accept and understand that this is an extremely busy time of the year, but the venue seemed well staffed, we arrived at 8PM when the majority of service is complete as well. Unfortunately after this most recent experience I won’t be returning nor will I recommend.

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Simon Marvell . 2024-12-19

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Good service, ambience and food.

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Rosario Stimpson . 2024-12-19

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Jordan our server on the evening was exceptional. He was polite, knowledgeable and an absolute pleasure to have serve us. Would definitely come again. Can't say a bad word about the restaurant or the food and can't wait to return!

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Nathan Middleton . 2024-12-19

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Came to the broughton the other day. Was served by millie what an absolute asset to the team, the service was outstanding and nothing was to much!! I will be returning again x

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maisie hawthorne . 2024-12-19

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Food service and surroundings are first class

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Darren Boundy . 2024-12-18

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Our server, Jordan, has the best customer service , and went above and beyond to make the evening wonderful. The only issue with the evening was the lack of vegetarian options On the menu

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Hannah Warner . 2024-12-18

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Staff (Jordan) were super friendly and attentive. Food was amazing

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Sarah Ling . 2024-12-18

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As always another fantastic meal. Jordan our server was awesome, very attentive and the food was awesome

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Katie Mc . 2024-12-18

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Our waiter Jordan was great and provided us with the best service and sold the Christmas cocktails!

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2stef1 . 2024-12-18

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Had our work Christmas meal here. Brilliant night staff was amazing

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Mike . 2024-12-18

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We came for our anniversary meal, the food, service and atmosphere were amazing! Our server was Jordan and he was very attentive!

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Aimee Balaban . 2024-12-17

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Great food with great service, Jade was awesome

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Rahim Remtulla . 2024-12-17

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Everything about the broughton is excellent, lovely decor, lovely food & great waiter service. Nothing is to much trouble for the staff

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hilary cope . 2024-12-17

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Lovely again thank you. Jordan and co were great 😁

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Colette Ascroft . 2024-12-16

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Disappointing Christmas meal with my family group. All main courses were tepid at best. Didn't return them as they took so long to get to us. Customers with the standard menu seemed to be a lot happier than we were.

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Richard Drewery . 2024-12-16

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We enjoyed a wonderful lunch today, the service by Shane was fantastic. The food was delicious and we look forward to coming again soon.

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Russell Burling . 2024-12-15

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Lovely friendly staff, food was excellent as per despite it being super busy in the lead up to Xmas and big parties.

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Ellise Miles . 2024-12-15

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Met friends for breakfast. Great meals, looked after by Reuben. Definitely return!

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Nigel Halliday . 2024-12-15

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Lovely evening thank you with great food. Special thanks to Shane for looking after us and making it an enjoyable evening.

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Stoneleigh Stoneleigh . 2024-12-14

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Came here to celebrate a new job ❤️

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Jessica Jinks . 2024-12-14

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Shane was the best. Top notch service. Lovely place, lovely food

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Mr & Mrs Germain . 2024-12-13

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We had a table booked at 8pm for a 22nd birthday, we had to wait 20 minutes because the table wasn’t vacated yet. However, the food the service from Shane and the drinks were brilliant.

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Ethan Picking . 2024-12-13

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Great food and excellent service, I’ve dinner here three nights in a row tasting different plates and all of them were amazing taste, highly recommend. The variety of food and drinks is great, service is nice, quick and very polite.

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David Bravo . 2024-12-12

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Fabulous decor. Very cosy. Food quality, service and value first class. Staff are a credit to the place. Will be back real soon! Thank you.

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Steve Brayford . 2024-12-12

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Fantastic food & very attentive service

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sam campkin . 2024-12-12

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Had to say Chicken Skewers are not good, burnt and somehow fatty, lovely place and staff nice.

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Derek Smith . 2024-12-11

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Had a Xmas meal and cocktail with a friend and it was really enjoyable. Service was provided by James who was attentive, helpful and friendly. Food is always of a high quality. Love The Broughton.

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Kathleen Beeston . 2024-12-11

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Amazing food and experience enjoyed all VC around thank you team , highly recommended if anything wants to visit.

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Anonymous . 2024-12-11

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Adam was a fabulous waiter attended to all our needs & made sure we were very well looked after. Thank you

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Louise Lawton . 2024-12-11

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Fantastic evening out with 12 people really good service really good food and great decor Thanks to all the staff at the Broughton for making our evening enjoyable

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itsjust easy . 2024-12-11

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Had a lovely meal with family. Liked the decor and booths. Menu was exceptional, had the perfect pair of Cottage Pie and Apple Crumble. Service was equally impeccable, polite and friendly waiter.

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Will Barnish . 2024-12-11

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Great service and atmosphere, such a good selection of meals! Will continue to visit :)

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Hanna Tulliver . 2024-12-08

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Had the collifower starter might turn vegetarian , yum yum Service great, Shane was great very attentive will be returning , the travel was worth it also great pint of neck oil 👍. Thanks to all the staff as there is definitely a great team at the broughton. Many thanks

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chris brayne . 2024-12-08

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I had fantastic time in here. Even with it being busy service was very good as always and food was fabulous. One thing I missed though is the Biscoff espresso martini, that was taken off the menu a while ago and I absolutely adored it.

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Monika Bugošová . 2024-12-08

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I have always had a great time at the Broughton but this time we were a very large group so I was a little apprehensive as to how everything could run smoothly. However, the service was amazing; everyone was served at the same time by smiling staff, no waiting around at all. The food was both delicious and beautifully presented- so many positive comments from the group. Well done to everyone iinvolved. There was so much going on that I have forgotten the name of the particular staff member who had been allocated to our group; he was exceptional.

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Mo Wild . 2024-12-07

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Shane was exceptional in his service to us last night .. all staff were great and fabulous atmosphere!

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Janet Taylor . 2024-12-07

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Beautiful food, great portions and a lovely atmosphere. Celebrated a promotion and had some Christmas drinks - recommend the Christmas cocktails.

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Molly . 2024-12-06

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We had Jordan as our server and he was great, always checking up on us and making sure we always had drinks if we needed them

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Maddy Emery . 2024-12-06

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Shane was fab! Food was so good.

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Marie Dean . 2024-12-06

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really great food. had a lovely time and a lovely evening here.

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Isabelle Forrester . 2024-12-06

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We were served by Shane today & he was fantastic 👍 Really looked after us. Great service & great food ❤️

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Claire Lloyd . 2024-12-06

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Shane was so attentive and the service was great

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lucy bowen . 2024-12-06

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Loved this place, we are new to the area, will definitely visit again, Shane was very friendly and attentive:)

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Elizabeth Tarnawski . 2024-12-06

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Shane was lovely & very attentive;)

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Fiona Sanders . 2024-12-05

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Fantastic food as always very helpful staff

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Robert Jones . 2024-12-04

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Carnt give this place enough praise. Exceptional, highly recommend.

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TOMO EFC . 2024-12-04

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Great, well timed service. Food was divine as always! Food is the best in the area!

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Jodie Culverhouse . 2024-12-03

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It's my favourite place to eat. The restaurant is beautifully decorated, service is great and the food is amazing

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Liann P . 2024-12-02

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Lovely staff, very accomodating

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Rogue spider . 2024-12-01

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Amazing food, lovely staff. Jordan was very nice

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Rosie Higginson . 2024-12-01

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Thank you for a lovely time,It was our first time visiting The Broughton and it did not disappoint,The menu was extensive (but not overwhelming) and our food was exquisite,We had 2 wonderful servers (I really wish I had made a note of their names) but they are a credit to your establishment,We look forward to visiting again in the future.

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Sarah Meredith . 2024-12-01

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Amazing food , fantastic atmosphere, loved every minute ❤️

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Susan Leigh . 2024-11-30

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James was a very good host. Quality service

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Nick Harvey . 2024-11-27

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Lovely place. Food was good, portions were big. Staff was super friendly. Allergens were treated rightly.

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arif sirin . 2024-11-26

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Very nice chargrilled steak would highly recommend this beautiful meal the chips were crispy on the outside and soft on the inside the seats were super comfy and the atmosphere around me was relaxing and calm amazing place would definitely go there again.

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Oliver N . 2024-11-25

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Food was amazing ! Service was excellent too. Lorena was so attentive and met all our needs with a lovely warm smile 😊 thankyou

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Lucie Wood . 2024-11-24

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Daisy our server was fantastic thank you very much

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Harriet Allen . 2024-11-23

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I enjoyed the food but unfortunately there are limited vegan options in comparison to other paragon group venues. If there was more choice I would visit more often

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Greg Barlow . 2024-11-19

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Beautiful restaurant. Really happy to have chosen to come here for the 1st time for our special anniversary dinner. Food was amazing, lovely atmosphere and great service

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Rosie Harrison . 2024-11-17

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Jordan was a great server, thanks for a nice meal

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Ike Mcc . 2024-11-17

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Lovey pub and great atmosphere 👌

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Tracy Walker . 2024-11-17

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Really great experience. Thanks

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axleculas . 2024-11-17

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Foods amazing!! Great atmosphere, we come every Sunday for Sunday dinner. Would definitely recommend :)

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Stephanie Marks . 2024-11-17

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Jade was AMAZING- so friendly and helpful :) Thankyou for the birthday cake too hehe

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Emily Botting . 2024-11-17

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