The Britannia Parkstone in Poole

Lovely meal and really great service, will definitely be coming back

Went there with a bunch of friends and family. The food was amazing and the service was impeccable. The staff is very courteous and radiate positivity. Do try the pistachio soufflé and the stick toffee pudding for desert. The best part is they update the menu every quarter to include seasonal fruits and vegetables. Do visit if you’re in and around Bournemouth.

Great food. Staff really friendly . Very relaxing place to visit

Me and my friend love a roast dinner, I saw the reviews for the Britannia and decided to book in for a Sunday lunch. The service was nothing but amazing, from start to finish. The food was absolutely delicious and the whole place was very clean, including the toilets. I would definitely come back!

Sunday Roast : absolute rip off . 3 tiny bits of beef , one mouthful of cabbage , one mouthful of cauliflower cheese , 1.5 roast potatoes and half a carrot and Yorkshire pudding . £23!!!! came out hungry and feeling like I’d been robbed . I cannot believe this place can take that kind of money for such minuscule portions . There should be a law against it.

Meeting old friends for Sunday lunch. Researched pub b4 we chose the venue. Sadly the experience did not live up to hype. Service was slow. Food took ages to come out and then it had obviously been sat under hot plate. The. cauliflower cheese was dry and all our food was warm not hot. When we complained we were offered free desserts and coffees which we took advantage of but the staff member was insincere and borderline rude. We would not go back. Plenty of great places to eat. What a shame

Over priced for the very small portion of roast beef dinner. Left hungry after paying £23. Staff were good but that doesn’t make up for a small portion. I’m not a big eater but I left hungry, left me feeling disappointed.

We went for drinks was lovely sat outside will eat there next time lovely atmosphere

I was really surprised how beautiful that place is ,garden is very cosy , spacious with lot of room to sit. 😻😻😻

Superb lunch. Excellent service from our lovely waitress. Atmosphere was only mid score due to it being quiet on a Tuesday lunchtime. Britannia never disappoints.

Lovely service Ella she is brilliant. The food it’s amazing so delicious. Highly recommended.

A lovely venue , friendly staff . However we were there as a large celebration group and there were a couple of issues. I was surprised that the ladies toilets had no toilet paper and it was a lunchtime booking (so should have been checked) and several empty toilet rolls on the floor. The dirty glasses were not removed from the tables we were surrounded by empties throughout the meal ( As were other tables) So I think attention to detail needed. The food was delicious the beef very tender. Had to ask for extra gravy as it was very sparse. Lots of potatos though. Worth a visit.

We had a celebration lunch here following our boys GCSE results. Dayron was our host and he was fantastic, made our afternoon fun and interacted with all of us (kids and adults) with such humour! Food was delicious, wine was great and we had a lovely afternoon celebrating! Thank you!

Such a find! Fabulous beer garden area behind. We have since attended again, so this is a second review [can't work out how to add > 1 review!]. Anyway, we have to say this was an outstanding experience! Totally blew us away. From the moment we arrived and were superbly taken care of by our wonderful waiter Daron [I apologise if I have mis-spelled his name] through to the food itself. Firstly, and I mean this is a "first" anywhere: he greeted us by shaking my hand and welcoming us. A greeting he sincerely repeated with Julia; not in a sleazy way but totally respectful. He then enquired as to our preference to sit inside or out. As it was hot, we elected to stay indoors and were led to our table in the restaurant and seated. He explained the menu, all the while engaging in pleasant, humorous banter that put us both at ease. We wanted a suitable wine; and when asked discovered he was a sommelier, knowledgeable in the specifics of the available wines and recommended [accurately] fresh, crips and dry Italian Rose. The menu is good, not extensive but varied enough for most tastes. As is typical for Dorset eateries; the focus is on fish which is not my 'thing' but I opted for the rolled pork with apricot; while Julia had the Duck. The rolled pork was perfection! I've not had anything like it ever before as it can often be too sweet. But not this one. The dish was a delightful blend of flavours and sensations masterfully crafted by chef. Everything was done perfectly. From the roast vegetables which were still lovely and crisp but not underdone to the individual cauliflower cheese portion that had been finished under flame of grill. The pork itself was smooth and tender. Perfectly roasted. I felt I was having a fine-dining experience. Julia's duck was equally wonderful; as duck can often be dry. For Julia; who loves strong flavours; there could have been more - but that is not a criticism as most would have delighted in the subtle flavours. Onto desserts: I'm a fan of souffle IF done well. After the experience of the main; I suspected we were in the presence of a chef or set of chefs who seriously know their craft, so with anticipation ordered the pistachio soufflé and Julia ordered the apple and gooseberry crumble. Neither of us had seen, let alone eaten gooseberries for decades. We eagerly anticipated our desserts. And they were stupendous! Generous and tasty. Truly perfection. Then, just as we thought it couldn't get any better; we decided to partake of an after dinner 'special' drink. My darling Julia loves Espresso Martini so could not go past their Salted Caramel special-take and it was wonderful. I'm a single-malt guy and had already picked a 15yo; when I started chatting with our wonderful waiter who spoke of Caribbean tradition sipping warmed, aged dark rum. I do love dark rum, but knew nothing of it. I decided to allow him to educate me; and asked for what he would have, traditionally. Out came a Brazilian dark rum in a brandy-snifter nestled on a crystal goblet of hot water, gently warming the rum. Meanwhile the vapours were trapped by a folded paper screen keeping the scent within the brandy snifter. I had never had dark rum this way, and I am a convert. Simply the most smooth delicious liquid; the equal or better than the finest whisky. Both Julia and I were totally taken-aback by this fine-dining experience we had; and have found our new favourite place. Should you go here? Well, yes you should - but not too many of you as we want to be able to get in too! We are already booked in for Boxing Day lunch.

Over-priced and not quite hitting the mark. One starter was late....due to it being dropped...these things happen. But all others at the table had finished by thr time it arrived. We were offered the special which was either meat or seafood paella, being told it was a substantial dish to share between two. We ordered one of each for 4 people. When it arrived, it was disappointing....lacking in flavour but still adequately pleasant to eat. Would I eat it again?....no. Especially if it was cooked by that chef. We then found out that the proce was £25/head...which I wouldn't have minded if it was delicious amd/or substantial in portion size. We had to ask twice for water and a water glass was was chipped. The special wasn't written anywhere and we weren't told how much it was when given the option. The waiter was nice and tried his best to fix the issues, but this fell short of what is acceptable for the product you are paying for. I've eaten here before, but this will be the last time. Much better places to go with better food, better prices and better service.

Nice to be able to sit in a pub garden in Ashley Cross as their aren't many! Nice wine and beer selection. Didn't eat just went for a drink.

Lovely pub. Food was a bit expensive for what it was but the location and atmosphere was lovely. Great beer garden!

The restaurant is a cut above the other pub restaurants in the area. After the pandemic, when many pubs had problems with staff and the variety on the menu was limited, Britannia was ahead in terms of quality and choice. It needs to put more effort to get to the five stars again for food.

Won't take cash which is Legal tender..🤬🤬🤬 Stop the Cashless society...it'll only make Banks more greedy

Great food, lovely service from the young man behind the bar (Dee?), Highly recommend the burger! For a sunny day it's definitely the best garden in Ashley Cross with some beautiful "Garden Galleries'" artwork which makes it really unique, not to mention the adorable little outside bar that makes a lovely aperol spritz. Thank you!

Very basic settings including table layout for prices .thank you for your reply and your hopes for the quality of the food. Very disappointing indeed,but service they certainly served us well .

Last stop on the way home with a friend for a couple of pints. Put a £20 note on its edge on the bar as payment while the barman poured the first pint. Once the second pint had been poured I went to hand over the note only to be told ‘we are cashless’.one notice at the far end of the bar, nothing by the pumps. My friend had to pay using his phone. On reflection I wish we had walked out. No wonder we were the only ones in there. Any establishment that is cashless, restaurants or bars, I walk out. Put more signs up and in a place where they can be seen please, not that I’ll be back.

Nice food great atmosphere and friendly service. Wpuld go again. Could use a salad option on the menu and a broader range of ales on tap.

Delicious Sunday roast with good service, relaxing and comfortable atmosphere. Roast beef and chicken cooked to perfection with excellent crispy roast potatoes and Yorkshire pudding, generous selection of vegetables and never ending supply of tasty gravy- can’t wait to return!

The restaurant wasn’t pack yet we waited over 45 minutes for a kids pasta, burger and fish dish. The fish was the winning dish 🤩 Our waiter was good at advising us on ales and the best desert combination/choices. When we asked for some sauce this is how we got it…. I mean😬. Is it the end of the world…no. It’s certainly a first world issue but we are paying to be there and it is not a cheap eat. They missed the service mark for us. A shame as the food was good.

Update June 24 Hard choice in the lovely Cross but this place is my favourite. Everything I want. Huge sunny beer garden and outdoor bar. Comfy formal or bar dining inside. Gorgeous food, well thought out and perfectly cooked. Great range of fizz. And staff who take every opportunity to make sure you enjoy yourself. Love it here. Have been here a few times for steak, cocktails and nibbles but wanted to try the roast. It's lush. Really well cooked and bottomless everything apart from the meat. The thing that makes this place for me is the staff. They are so well trained. It's a different standard all together. Total pleasure to deal with. Best outdoor space and garden bar in the Cross... massive with beautiful landscaping.

The fish soup starter was fantastic, hake as a main course was a massive disappointment, the sauce was insipid and tasteless, I would suggest thickening the sauce and adding some garlic, prawn and mussels, the potatoes were rock hard, not great, on an upside the rhubarb and lemon crumble was delicious, all in all a nice meal let down by the main course.😒

Having after a previous visit had to write a rather negative review, due to some rare poor service, I’m so pleased that on Sunday the service was absolutely incredible (thanks Kowshik). In fact everything about our party of nine’s visit was excellent, something we all agreed on, and a great birthday celebration for one of us.

Lovely meal (lunch) and excellent service, but a bit lacking in atmosphere as so few people in there. Beautiful and delicious dessert!

For my birthday celebration with my wife and our energetic five-year-old daughter, we decided to try out The Britannia in Poole, and we weren't disappointed. Despite being for outside dinners, the staff managed to seat us promptly and were friendly throughout our visit. The menu offered a good variety of dishes, catering to different tastes. I opted for the cheese souffle and meat pie, my wife went for a prawn pasta dish, and our daughter found something she liked on the children's menu (pesto past) the pasta was overcooked but we're Italian so she's used the al dente. The food was well-prepared and flavorful, and the portions were generous. We particularly enjoyed the male waiter who served us, he saw we were not drinking alcohol so recommend an allertnacve for my pie dish that would have come with a beer. Overall, The Britannia provided a pleasant dining experience for my birthday celebration. While it wasn't overly fancy, the food was close to fine dining and really good, the service was attentive, and we left satisfied. It's worth a visit if you're in the area. https://www.tripadvisor.co.za/ShowUserReviews-g190727-d25040179-r950653811-The_Britannia-Poole_Dorset_England.html#

Beautiful pub. Looks small from the outside but like a tardis inside with a large beer garden. The food looked nice from what I could see and the staff were very helpful.

This is a lovely pub ,may look small on the outside but plenty of room inside and a huge garden with lots of seating. Relaxed atmosphere with friendly staff.we regularly use it to get together after work as central for us all and near train station if you want a drink.

Dayron was a fantastic waiter. Nothing was too much trouble, and he served with so much humour. Great food, lovely birthday celebration.

Love this pub. The staff are always friendly to our dogs and make a fuss of them. Food excellent , service very good. We go to this pub quite often when in the area.

You can't fault this as long as you view this as a great chain of pubs and restaurants. Probably the best chain. At Parkstone you get all you would expect but the service here is exceptional. Forget the Ivy group, their restaurants look fantastic but they have expanded too quickly and need to take a leaf out of the service this group offers. Well done the Britannia you train them well Sorry just been back and was fine but this is a 'Nanny' pub. 3 of us wanted to place a bet on Cheltenham racing. Nope but their wifi said we weren't adults. Ironically we tested it and got onto lots of sex sites for fun. Obviously the pub company is run by Metropolitan under 40 liberals

The food was of a high quality, the service excellent. My one gripe is one I have with many establishments is that a meal should comprise the vegetables and that they should not be offered as a charged extra. I thoroughly enjoyed my meal at the Britannia and recommend it.

Fantastic experience. Excellent food and service. Nice atmosphere, very welcoming

This a great place to have a meal of good quality and fresh ingredients. If you like sea food then it's perfect because of the freshness and quality. I've been with my partner a few times and we've never had a bad experience. The waiting staff could not do more for you either. Give it a try for sure.

Great atmosphere, great food, friendly and efficient service 👌

Lovely food and excellent service and atmosphere

Lovely restaurant, atmosphere and lovely staff but so disappointed with the food. The sausage and mash was overcooked, small, tasteless, overpriced and the food was cold. I hate to say it but I make a better sausage and mash at home and I’m not a great cook. A few of my friends had the fish and chips, fish looked lovely and was reasonably sized but you only get a handful of french fries... I’m not one to leave bad reviews but it was very disappointing and money not well spent. Saying that, the desserts looked good and they were massive!! Thanks, I have emailed and am yet to hear back.

They’ve got a class beer garden for when the suns out! 🌞

They didn't have the seabass, we end up having a burger which was bland no flavor at all no salad. Big downside they do not accept Cash very disappointed

Very dog friendly, a big plus. V. Comfortable restaurant and bar with quality food and well chosen wines.

A wonderful atmosphere and food, great for a family meal.

Great pint and atmosphere. Good food. Chateaubriand was cooked nicely and I felt the meal was good value

Trying hard. Small over priced portions.

Came with no booking on a Sunday for roast, and the team made every effort to seat us and were very accommodating. Food, excellent value and will be interested to try the a-la-carte one day

My first time here, but not my last. Superb food, lovely staff, fantastic decor and atmosphere.

First visit with a large group. The steak was cooked to absolute perfection and the staff were very attentive and friendly. I highly recommend.

The staff assisted our evening meal with timely and attentive service, thank you!

Fabulous, attentive staff. Very friendly and relaxed atmosphere with good food and drink choices.

Food was a little disappointing, very small portion of prawn and crayfish cocktail, definitely not worth £9.50, barely a mouthful served in a very small ice cream bowl. Main meal was better. Soda water was charged at £3 a glass. Lrg glass of wine and a diet coke was £17.

Lovely dinner. Great food and lots of specials. Great Steaks. Soufflé specialities.

Nice atmosphere, pricey wine by the glass

Had lovely meal here today. We had the trout, which was amazing. My niece had the sticky toffee pudding, said it was the best she had ever had. My ice cream was delicious too. Staff very welcoming and lovely atmosphere, will definitely return

Excellent - food, service and ambience

Absolutely amazing food and super friendly staff.

I’m going to give this a rare 5⭐️, not because everything was perfect, as it wasn’t, but because of the fabulous way the waiting staff responded to everything that went awry. All the staff had excellent interpersonal skills and we dealt with the few hiccups with humour. My meal (the second time out) was delicious 😋 A big thanks to all the staff, including the chef who changed the dish to my liking and of course the mixologist who made an awesome espresso martini 🍸

Popular local restaurant with good menu choices, excellent presentation, friendly service and helpful staff.

Firstly, the food is consistently very good here since it changed ownership and emphasis in early 2023, the quality of service, ambience and cuisine is high. As usual, our starters and mains were as billed, inventive and enjoyable. Personally I think the 'applewood smoked' pork i tried is too heavily so, two of us who had the bass reported it delicious. Sadly there was a muck up leading to one starter arriving not as ordered, but passed the test as they replaced it very quickly and with profuse apologies. Our table waiter, also apologetic for the oversight, was welcoming and instantly developed a rapport with his humour. All in all highly recommended.

We had Christmas Day here with a big group and couldn't have been happier with the food, service and staff of the Britannia. Great pub and we are grateful for being taken care of!

Popped in for drinks after a company end of year event with a large group of my colleagues. There was plenty of room and the atmosphere was warm and inviting. The staff we very friendly and made me feel welcome and safe.

Very good Christmas lunch. Very impressed with the menu. Slightly up market dinning experience and food.

Had pur staff Christmas meal here, it was absolutely 👌

Fantastic evening for our works Christmas meal last night. The food was delicious and the service was fabulous. Special mention to Bo one of our waitresses who was amazing. Thank you all 🤩

Excellent. Great service, very attentive. Wish I lived nearer 😊

To the Chef and Kitchen Team: The food you prepared was absolutely outstanding! Special mention to Printo. Such rich, vibrant flavors in every dish. You clearly put your heart and soul into the cuisine here - it shows in the exquisite taste and high quality of ingredients. Keep up the fantastic work! To the Service Staff: The service at this restaurant goes above and beyond. Our server was attentive to our every need and recommendation while making us feel welcome and well-cared for. The whole team works like a well-oiled machine to ensure every guest has a memorable dining experience. Thank you for making our meal an absolute delight! To the Restaurant Management: From the warm reception upon entering to the perfect pacing of the courses, every detail was flawlessly executed. Special mention to John. You establish an exceptional tone where staff can shine and patrons feel taken care of. Your passion comes across in what you have built, and we are lucky to have found this gem of a restaurant! The delightful food, top-notch service, and welcoming atmosphere all came together to make this meal memorable for all the right reasons. We will be returning often - well done to all!

first time to visit for the two course lunch. attentive service and great food.

First time that we have dined at the Britannia. Had 25% off voucher for food. Not useable on steaks or the 2/3 course menu. Choose off the special 2/3 course menu. So disappointed. Ham hock terrine was fatty and served without any bread. Paid additionally for a steak. The 1st one Inedible (couldn’t even cut it with a steak knife). Sent back. The next steak was served cold. Didn’t feel that I could send another steak back. I am not a usual complainer. Had to ask for the ordered wine to be served some 20 mins after ordering. An automatic 10% service charge on the bill is really wrong. Don’t get me wrong but the staff were fine but the food slow and poor. A friend also dining today had to send her steak back as it was ‘cold’. Plate service with screw top wine. Why ask for an additional 10% on the bill?. Fine dining? Silver service? Embarrassing to remove from the bill. A shame today as we had heard good things about the Britannia from friends. Won’t be returning or recommending. Shame. We live locally. Our 25% voucher not redeemed. Nor ever likely to be again

Loved everything about it...Food was excellent..service was very good...the whole experience was superb the Sunday roast beef was cooked to perfection.Will definitely be coming back very soon

Great food and reasonably priced.

Went with some friends for a dinner out and I can't say the food was at the level I expected. I had the smoked pork, which was dry and not very tasty, not quite enough to complain about, but... My wife had the lamb which was 'good'. The guy that served us did a great job, was attentive, and communicative. Overall, one bottle of wine and four mains was over £150, in my book a bit steep. Positive experience, but not superb. Good local.

Absolutely gorgeous roast, beef was exceptional, plenty on offer and lots of extras offered, had pudding too which was again absolutely gorgeous, would highly recommend, also have a great outdoor seating area 🍴🍰🥂😍😊

Friendly and welcoming. We came here to watch the rugby - smaller screen than anticipated and couldn’t hear the commentary but that didn’t bother us.

They got our order wrong and we had to wait 10mins for our dishes to catch up, but at least they didn't charge us for them, the £22 service charge was a bit hefty too!

Love love this place! So welcome to have a lovely, fine dining restaurant in the neighborhood with such a superb menu.

Delicious food, perfectly cooked. Sticky toffee pudding is amazing. Great friendly staff. Will come back and warmly recommend.

Everything was beautiful cooked and the staff were very friendly. Also this is a VERY dog friendly pub, 6 stars if I could

Booked a table for 12 people arrived at 6 o’clock and waited 20 minutes to get drinks and waited an hour for starter and then the main course arrived at 8:15 I did have a word with the manager but nothing really changed we saw other tables that arrived after us completing their meal and leaving I would say it is one of the worst service experiences I have encountered in a restaurant I recommended the soufflés which I have had before when it arrived the cheese sauce was all congealed in the jug and had to be scraped out with a knife nevertheless it was very tasty everyone enjoyed the main course when it finally arrived after waiting an hour and 15 minutes I was disappointed because I had recommended The Britannia to our friends who had arrived from Canada earlier that day I think the service charge should’ve been deducted but the older generation don’t like to make a fussThe age range of our party was 70-year-old to 94-year-old

Fairly expensive which is fine but only a small selection on the menu. The steak looked delicious but I had steak and ale or which was scrummy.

Had the lamb roulade, waiters were brilliant. My friend had pork ribeye John & kowshi were very helpful

Food was amazing! The best meal out I've had in a long time. Service was also very good. Lovely and clean. I went at lunchtime during the week so not much of an atmosphere but at least we could hear each other speak - a novelty these days.

Didn't eat so can't comment but looks good. Clean a Nd tidy. Friendly and cosy. Beautiful garden

Lovely place too meet friends have a beer and lovely food with a nice beer garden and staff were friendly

Went here for dinner and we weren't disappointed. Great food, good brews. The beer garden is huge. They have heaters to keep the seating in the garden warm. They are pet friendly. Friendly bar staff. Overall a great place to get a few beers and good food.

We first sat outside in the lovely garden for a drink and then had a fantastic meal. We were quite a large group and the service was excellent. Definitely recommend going 👌