The Beer House Newcastle Airport in Newcastle upon Tyne

We had an early morning flight just before Christmas, so we thought we would have a nice breakfast before the flight. I really don’t know how you can mess up a cooked breakfast!! We found a table, that had drink stains all over it I had to ask the lad to clean the table which he did with no urgency or elbow grease, I wanted to do it myself. The breakfast arrived the bacon was that cremated we had to pick it up to eat, I didn’t want to take someone’s eye out that brittle, the eggs were sunny side up and all runny round the yolk not cooked properly. The prices that you charge would have expected something a tad better. I was not impressed at all!! I have had a catering business for several years and I would never serve something I wouldn’t eat myself. If you would like me to come in and show how to cook for the great British public, just give me the nod and I would do it free of charge. The staff are very pleasant, the only good thing about the place

Great way to start a holiday and Lisa very friendly in serving the beer!!

Looks like we visited on a bad day - staff seemed totally disinterested, plates of food dumped onto our table and not a smile in sight! Our food was cold, we were then told that the kitchen was making us fresh food, only for the same plates to be brought back to us after being whizzed in the microwave - microwaved garlic bread and lasagna, mmmm! Nice view out the window though!

Quick, efficient and friendly service from Summer.

Fast service. Plenty of seating. Summer great bar person, very helpful.

Kate was friendly and poured me a fine pint if Guinness!

Super friendly and helpful staff

Good place if you want a beer, but awful food and overall service. You are encouraged to use the app to order unable to ask any questions. Food came out quite cold, thick sausage casing on vegetarian sausage which was hard to digest, but easy enough to peel off sausage once realised. It honestly looked gross and tasted gross the sausage casing was so thick. When questioned about it was told that it’s normal and that it digestable.

Great christmas! what a fantastic end to it thanks to Taylor And Summer on my way back through Newcastle airport Beer House. Hope to be travelling through more often and benefit from their service again.

Summer, Tayla and Tori were a breath of fresh air. Chatty and smiling. Very welcoming

Lisa at the bar was excellent, great service thank you

Tayla let me know straight away that they didn’t have my preferred wine and why. Instead of leaving it there, she provided alternatives and I ended up with a lovely cold glass of white that I otherwise wouldn’t have chosen! Great speedy service, thanks Tayla

Nice and calm. No stress. Airport prices but to be expected. Good service. Shout out to Tayla.

Spot on. Here during the Christmas break and Tayla is still here working. What a legend!!!

Served by Matthew. Very friendly service and very helpful

Served by Matthew, polite and helpful. Decent meal and drinks before a flight

Few pints of Guinness, great service from Tayla!

Xmas day and staff happy too be working very helpfully thankyou folks merry xmas

Class few pints before a delightful flight home for Christmas

Ava behind the bar was so lovely. Brilliant, smiley customer service and good energy. Just adds to the holiday vibe!

Very goood service from Steve! Happy to help in any way

friendly staff, Ava was really nice and polite. good pints

Amazing Ava (behind the bar) bright, bubbly, smart, polite and attentive made the visit with her service!

Ava top bartender, great service and can nail another servers head with a peanut from 100 yards

Great customer service, friendly staff, very helpful staff member summer very helpful

Late flight, lovely chilled environment and staff very friendly

Lisa was pleasant in the early hours which is always nice.

Good service and reasonable prices for today's airport standards. But the service is the best part!

Tayla was fantastic working at this venue, for a busy environment service was top class

Attentive staff, decent pre flight drinks

Biggest cappuccino I've had in Europe. 😊 Thanks guys.

Summer was fantastic! She made the best cappuccinos for us and served us in record time. Great experience!

Tidy bar, pleasant helpful staff member Tayla

Pricey but thats expected in an airport, but nevertheless a good pint and friendly service

Came in on the 16th December got served by Tori, amazing customer service and had a smile on her face

Lovely friendly service. Served by Lisa Nice bacon butty and has browns

What an amazing little place! The staff are friendly and up for a laugh even at 8am in the morning 🤣 Massive shout out to the manager Steve, who really made our morning with his top banter, caring nature and our asthmatic tendancies- we loved ya 😘

Steve the barman was really nice. Food was decent.

Steve is an absolute star! You know you're paying more for a drink in an airport but usually find it quite miserable. Not this time! Steve was happy, helpful and chatty at 6am on a wet Tuesday.

Great service today! Served by summer, she was friendly and polite and very efficient!

Tayla was serving me and my friend fantastic service she deserves a raise

Lisa was a star on the start of our holiday

Friendly & fun staff, even for an early morning. Great service from Lisa who was very attentive.

Always service with a smile. Great place to get your holiday started!

Was served by Lisa who was lovely and super quick. Thankyou!

Lisa lovely & friendly - lovely service - thank you - great start to hols x

Great bar. Great music. Lisa at the bar is always helpful

Great service by Lisa today, really friendly with us all and quick. Staff like her help to justify the prices a little!

Great start to my holiday. Lisa was so helpful & friendly

Service with a smile :-) Thank you Lisa, for my 6.30am red wine! X

Nice bottle of Clifford bay New Zealand sauvignon blank. £32.50 great flavours, great service.

A saviour when your flight is delayed 4 hours! Friendly, efficient service and decent food

Served by Lisa, very friendly and very quick and efficient. Great customer service

Great service from tayla, quick and food was really nice.

Excellent service from Tayla. Quick, efficient and friendly!

On our way to Vienna Great experience and service from Summer

Summer was so happy to help with my questions about drinks and made me feel welcome

No food available at the so called main bar! Server was lovely and apologetic for the lack of food and was just as confused as to the no food!!

Summer , Tayla,,Lana nice girls entertainment me for 20 minutes and Very helpful,give them rise 👌

Excellent service by summer and Tayla

Food and service was top class and the staff were both energetic and friendly, couldn’t recommend any more highly, in particular Summer and Taylor were extremely accommodating and gave us the best service possible.

Tayla was very helpful and gave great service

Served by Tayla very friendly and great pint, best way to start a trip abroad

Nice lounge, very friendly staff. Summer was very helpful.

Lovely friendly service at the bar from Tayla. Nice chilled vibe in the bar today ready for our holidays

Summer was great, excellent service!

Served by summer and Taylor excellent service

Excellent table service and also filled up my water bottle ☺️

I stopped here for a drink before catching my flight back to Dublin. I was feeling down after seeing my Chelsea lose to Newcastle but the service and smile from Summer cheered me up no end. 10/10

Summer was polite and really helpful

Best beers and best service before a trip away

Had a couple of drinks with my girlfriend before our flight to Faro for my birthday. The service from Tayla was excellent, a lovely start to our holiday.

Tayla is such a lovely, friendly and smiley person who can turn a dull hour in departures into something wonderful. The beer house is as good as it gets (after security at the airport) - the atmosphere is lacking; echoey, volumous space, but they've done what they can. Table quite clean. Birra Moretti on tap, was great.

Summer was really lovely and chatty and made a nervous flyer feel very at ease!

Tayla is fantastic as front of house

Nice and quiet for a change! Listening to men at work! (The Aussie band!). Great. Friendly service from Tayla too. Thanks.

Had a great time here before my flight to Dubai. Staff were lovely, service was fast and the music was very entertaining for a change!

Early morning pint before flying, ordered a bacon butty for breakfast, came quick, service from Lisa was great.

I usually try to avoid writing reviews as an outlet for poor service, but this place stinks. I'll spare you the details, but we left after 30+ minutes of waiting, no breakfast and the weakest of apologies.

Such pleasant staff even it was so so early in the morning

Fantastic service in beerhouse by all the girls working! Made to feel so welcome, served by tayla on the bar who was so friendly! Courteney, summer and tori on the floor, always cleaning and making conversation with all the customers! Very happy with the service I received here today! Great start to my holiday! Food was great also

Lisa served us our standard airport pints with a smile and a good old chin wag!! Very pleasant experience. Cheers 🍻🍻

Brilliant breakfast with fast efficient service

Great breakfast before a flight, very fast efficient and friendly service. Expensive, but to be expected in an airport...

Start your holiday off with the lively Clare, very friendly, good at her job

Serenity during this break. Thx for the service and your smile kate. Cheers from France :)

Great service from Lisa. Clean, decent food, and a good bar with loads of room to sit down and relax before your flight. Easily the best bar in Newcastle airport.

Served with a smile from Tayla Great service

Great staff, nice to be able to have a bit of banter with them.

As I was on 1 of the last flights of the day and the bar was quite Tayla the bar staff was welcoming and polite when I ordered my drink with a smile on her face. A credit to your team here at The Beer House

Great service Tayla, excellent pint pouring and help choosing the best Pinot. Thanks for your help

Matthew I found was very friendly and helpful. 👌👌

Lovely friendly staff (Matthew) serving on the bar.

Great place to have a pre-departure drink! Thank you Matthew for you friendly and efficient service

Mathew is a credit to your company, polite and service with a smile

Good atmosphere nice service from Matthew. Can't review food as didn't have any.

Matthew behind the bar at the Beer House such a helpful and friendly guy

service on the bar from shannon and ava was top notch, matthew and harry were very smiley and polite on the floor.

Ava and Shannon delivered fantastic service on the bar, very sweet girls. matthew doing an amazing job on floor well done

Ava and lucy were incredible they were so polite and made our day and night incredible customer service x