The Beer Den - Crossens in Sefton

My first visit to a Pound Bakery cafe and my last! I was in the shopping centre on business and instantly regretted ordering a Coffee as soon as the words came out of my mouth. Lady who served me wasn’t very pleasant and acted like I was putting her out by ordering. Chairs outside were sticky even though it was 9am so the start of the day and the mug I received wasn’t very clean. I couldn’t drink it and walked away after seconds of sitting down. The counter was grubby and not what you expect from a food supplier. I hate writing reviews and not having any positives to share but all I can is…. it was grim

ABSOLUTELY DISGUSTED IN N&N TREATS ordered some treat for my kids at 5.50pm the Southport eats app said it would be delivered by 6.50pm so I thought an hour abit long but fair enough it’s the weekend must be busy. I checked back on the app and hour later for it to say 7.50pm so an extra hour. Now 2 hours to make waffles 🙈 I rang the shop an they said it wouldn’t be that long they was waiting on driver to get back to the shop. To then at 7.55pm gets a phone call off the delivery driver to say he has just realised as he arrived by my house that there has been a f**k up (his words) left the order in the shop! He said he had rang the shop an they will make some fresh ones and he will deliver back I said noway my kids are going to bed soon so cancel the order. So we’re 2 hours down no treats an I have to wait 3 days for a refund. FUMING!!😡

We had my daughters wedding reception here on Saturday, it was an amazing day. The atmosphere and the staff %100 helped to make this day as amazing as it was. The waitresses worked so hard with a continual smiles and the food was hot fresh and tasty. Bar staff also friendly and busy (as we drunk a lot )they were polite and service brilliant. Have no qualms in saying a big “Thankyou “ to all staff at Reuters you helped make the day perfect. X