The Batch House in Chesterfield

Oh my goodness what a horrible experience I could cry. I brought my mum here for Mother’s Day this morning, she has recently lost her mum so I thought this would be a lovely idea. We get in and order, they tell us they don’t have most of the things that we asked for, so we changed our order to what they did have in stock. We ordered a couple of pots of tea. One pot of tea arrived 20 mins later, the other one arrived another 5 mins after that. We carried on waiting for our breakfast, by this time we had completely finished our pots of tea. 60 minutes passed, it still hadn’t arrived. By this point we only had 30 mins left on our free 2 hours parking. I went up to the counter to ask how long it was going to be, and the chef told us he didn’t even have our ticket. So I asked the girl on the till for a full refund. She did so without even a sorry or an explanation. This place has so much potential and is a lovely venue. But the staff just appear to be young adults who don’t have the first idea about hospitality and are completely not tuned into their customers needs. This venue is in desperate need to be taken over by someone who is more in tune to what hospitality should be. The guy on the cooking also coughed onto his hand and continued to dish the food up on the hot plate. We received our refund and left extremely hungry! I am devastated that the Mother’s Day brunch I had in mind was completely ruined, without even so much as an apology. Never again! I will also add that I had my two year old son with me, who became very upset and irritable that he sat and waited and missed out on his breakfast, as it was lunch time when we finally gave up and left.

I only gave it 1 because I couldn’t leave zero Where to start? Sunday morning seven of us went for breakfast Our friends 2 adults and two kids all ordered food 3 of them got food and ate it that was fine the other child got hers when they had all finished The 3 of us ordered at 10:50 am And at 11:30 am still no food so I asked 1 of the waitresses where our food was and she said she would ask so at 11:50 my wife went to the counter and asked she was told they had totally missed our order so we got our money back. We will never go back there again I wouldn’t recommend this place to anyone

Visited for a breakfast it wasn't particularly busy so ordered and then waited an age for two teas which arrived with no sugar and no teaspoon. Then waited forever for breakfasts which arrived with dirty cutlery and no napkins. Service and presentation was very poor and wouldn't recommend.

Terrible food, terrible service and dirty. I ordered a ham salad and they bought me a ham cob so I showed them my order and they came back with what was clearly just the middle out of the cob.

Visited for lunch and had a flat white which was very nice, and a chicken burger which was also nice. Unfortunately the member of staff that served me from the burger place was very unfriendly and grumpy, came over and dumped the food down. Didn’t say anything just walked off, looked miserable, apart from that, it’s a nice place and I would recommend it

Really disappointed slow service bland tasting breakfast undercooked sausage seems like everything was microwaved apart from tea and coffee and fruit juice there was no other selection not even bottled water will definitely never go back for breakfast 👎👎👎

Had a coffee and cheese pastry Coffee was very strong and cheese pastry was dry. Parking and downloading the app is time consuming and hardly any signal. Building work so drilling louldly couldnt relax . Children dragging chairs across the floor . Expensive for what it was wouldn't go again

I swore I wouldn’t go back to this place but my friend wanted to go and we heard the new bakery was open, it was a complete waste of time, slow service when it’s quiet,prices for cakes are abit extortionate,some of the same ignorant staff still employed there, was told by a staff member that Tim Turner had taken over but with his business sense I’m in shock that he hasn’t got this place running well and with better polite willing staff members. No management that I can see. Toilets clean so well done, would like to try the Greek that’s at top end let’s hope they succeeed in this place that’s going down hill fast

When this place first opened it was nice vibrant and great , now it’s a ghost town with poor service rubbish & cleaning products laid around unhappy or staff that do not care , the burger bar staff playing videos on there mobile phones shouting and laughing full blast all in a foreign language not caring about the customers one bit just eat orders ,it’s just a unwelcoming place never again for us unless it changes it’s like it has no management at all

We pre booked a table in August for a birthday on Christmas Eve x explained we would like to order pizzas on day. Arrived at 1pm to be told no pizzas available x no apology provided. Asked bar manager if we could order takeaway from dominoes which he agreed given circumstances x was very helpful. After eating pizza went to 4 eyes bakery to order coffee x cake. All cakes had been removed x wrapped up, we were told they were closed ( 2.30pm) so ended up going to greggs for cake. This place used to be a great venue but has gone down hill fast. For Christmas eve it should have been heaving but there were plenty of tables. Definitely not a way to run a business x I'm afraid we won't be back!

No atmosphere very cold. Went for Japanese, average food terrible service from waitress impolite miserable and un helpful. Charged for an extra meal too.

If you enjoy zero customer service without a smile and your food and coffee cold, you’ve come to the right place. If you’re brave enough to send your cold food back, be prepared for a verbal exchange with the rude and arrogant female staff (you know who you are). Just awful. Avoid at all costs.

Lovely space but very limited in choice of food. One of us had very dry cold sausage roll as they had run out of bacon Brie and cranberry sandwich, our original choice, at 12.30 and this was on the lunchtime menu! Waited 40 minutes for noodles from Nico Nico. Great sales pitch on their menu but two disinterested looking staff. No leadership evident so staff look unmotivated and bored. Won’t be coming again.

This place is convenient with plenty of parking. Clean and spacious for a morning coffee stop. The 4 Eyes bakery serves a nice cuppa and sausage Con.

Reviewing 4eyes bakery: Terrible service. Rude staff. Ordered on the app they processed only the drinks, left us waiting for over an hour until we queried where the rest of our order was (food), only to tell us they cancelled it as they’ve now run out of breakfast food. With no communication. Manager came to explain it was an “error in the system” whilst other staff sniggered in the background. The manager offered no solution except trying to refund which he said could take 3 days! Go across the street there’s a pub. Save yourself the disappointment and go there instead.

Having gluten neuropathy I have to be extremely careful I eat gluten free foods, everywhere I have been abroad and home I have always been able to find something to eat, until I went to the batch house. 5 restaurants you can order from and...

Visited the batch house on 7/9/23 for lunch and ordered several bits from what is left of vendors. Not much choice these days. My wife ordered a chicken wrap from brill burger she began eating it and instantly put it down to open the wrap...

This place is an absolute disaster, since opening i have visited a number of times and it has gone from bad to terrible. The turn over of vendor's has been excessive it seems every month another has opened and left 😳 to the point they...

Took my elderly mum for a treat of coffee and a pastry. It cost £13, the coffee was cold and the pastry was stale and hard. My mum couldn’t even cut it. Definitely will not go back. It’s such a shame as Chesterfield needs places...

Website nice, food awful ! Very expensive, had the teriyaki, rice cold and very overcooked, bao buns filled with something tastless. £6.00 per bun, pricey and nasty. The place was dirty, food in the edges of the tables, drinks spilled and dried on floor, obviously...

Terrible and rude service at the main bar Very rude male server from the moment we started to order our drinks. Asked if they did a jug of sangria with a response of ‘absolutely not’. Drink was weak, tasted like sparkling water and was disgusting....

Just been here and ordered 2 teas sat and waited 30 minutes still no order went to get a refund no apology or anything poor customer service shan’t return unless desperate

The batch house has various independent food outlets ranging from burgers, Mexican, Korean, and much more. It also has a nice bar with a great range of beers and spirits. We ate from the Cluck Shack. Fantastic. For £12.50, we had freshly cooked chicken tenders...

Went for breakfast on the bank holiday at eyres bakery and was a little bit disappointed. We ordered sourdough toast and sourdough topped with various toppings. We couldn’t order toast through the app so we went to the counter to order instead. We was told...

Lits of choices to suit rhe varying tastes of our group - highly recommend the dumplings and noodles from Nico Nico. Great choices on the beer too.

Great food and staff, lovely modern setting with a great variety of food. Eaten here a few times now, and our favourites are the pizzas from the bakery, the pasta and the fantastic ice-cream and deserts. You can order via their app from your table,...

First time visit. Wife and I had burger boxes felt they were average. Best thing in the box was the chicken strips but even those tasted like something you could get from the freezer aisle at a supermarket. Very underwhelming, definitely won't be visiting again.

Would have been great .. let’s pop in for a coffee.. Big mistake , 20 minutes after scanning a code we were served two cups of froth !!! We ordered 2 macchiatos , that’s what they are said the sour faced waitress.. we went to...

I’ve been a few times with family and really like it, the people there are very nice and friendly especially towards the kids and the food is great. I can honestly say I have had the best Pizza, best burger meal and the best chilli...

Called in Saturday after shopping about half 2 for coffee and cake. After finding a table at the top end we looked at the cakes on offer at the bakery shop and were a little disappointed at the cakes on offer, unsure if it’s because...

Met up for lunch in this upmarket food hall with free parking opposite chesterfield football ground with plenty of choices from different vendors. I had the Cajun chicken burrito at £5.95 from changarro which was plentiful and delicious. My wife had a massive steak sandwich...

This was a return visit to meet up with some friends. There is a wide variety of choice for eating depending on on your taste. We were looked after by Pam, who is very knowledgeable about all the food outlets and menus. On her recommendation,...

We visited the Batch House as part of an evening out. Using the QR code on tables to order from the various food and drinks outlets is a great idea, but in practice, the phone signal is terrible, and when we finally managed to get...

This place is great and the food and service is too the only issue I have is that since you have to order mainly on the internet (although you can go to the individual restaurants) the Wi-Fi is woeful and then you can’t get any...

Easy to find with free parking for two hours. The batch house is a single building with individual eateries down one side. Plenty of seating and choice. We opted for Brill Burger. Good choices and good price. Ordered and sat at our table as it...