The Apothocoffee Shop at Jeyes of Earls Barton in Wellingborough

yes back again. We went for a Saturday lunch - one greedy one and one watching their intake. As before the staff were lovely, the food was great and prices reasonable. Definitely worth a visit - not to be missed

Fantastic venue. Excellent, great value food. The pies are delicious. Service was brilliant. We would highly recommend.

Went for lunch with friends phoned ahead to check they catered for Vegans , however the vegan choice is poor and made to feel it was an inconvenience. Ended up with mushrooms and tomato on toast they forgot the vegan cheese . Overall not a good experience best thing is they use The tea lab tea which is great .

What a fabulous experience this ever changing museum provides and to top it off with some sustenance in the ever increasing coffee shop is the icing on the cake. Well worth a visit if you are in the area.

We had afternoon tea here and thought it was the best we have had. Really good value for money and everything was home made. As someone who has a gluten free diet I usually get a very poor offering compared to someone on a regular diet. However, this is easily the best gluten free afternoon tea I have ever had. We had a jug of delicious elderflower presse which was gorgeous. On my tier, I had home made bread for my sandwiches (which was wonderful) and the most beautiful scone, quiche and, lemon and almond tart as well as other goodies. It was all absolutely delicious, and I highly recommend going there. The ambience is nice in the conservatory and we were left to enjoy it all and take as long as we wanted with refills of tea. I highly recommend it, It is much better than any hotel afternoon tea as it has a more personal touch, is great value and by eating here you are also supporting a local family run business. We will be returning!

Had an early appointment so thought we’d pop in for breakfast after. I have previously had lunch and coffee with friends here which has always been very enjoyable. The breakfast was not great. Scrambled egg on toast with very chewy toast and a vegetarian breakfast which was very over priced and of poor quality. We were the only customers so expected better, came away very disappointed. A customer lost I’m afraid.

Visited for the first time and it was a lovely surprise. Plenty of seating indoors and outdoors including under in the covered terrace or the walled garden. We sat on the terrace. We just had coffees and cakes and I have to say it was really good to see so many Gluten Free options. Usually it’s a brownie or carrot cake but to have cakes and tarts to choose from made a pleasant change. I can heartily recommend the GF lemon and blackcurrant tart. We also bought a tart to take home. The main menu was extensive for breakfasts and lunches with plenty of local foods and sauces included. Afterwards we had a mooch in the shop and museum. I have lived in Northampton all my life and this was my first visit. It won’t be the last.

Was running late so needed a coffee to takeaway… ordered a cappuccino with skimmed milk… no skimmed milk… opted for oat milk…more like a flat white and was weak.. wasn’t offered chocolate sprinkles for a Starbucks price

Food was amazing cannot fault he service however the coffee was weak and lacking flavour. Not good when it’s £4 a go !!!! We sent it back but the 2nd cup wasn’t great either.

I am a regular customer and always enjoy a nice meal and wonderful coffee. I also purchase wool the lady who owns the shop is one of the most helpful persons I have ever met. I am always buying cards and little bits that catch my eye. I think anyone looking for a great meal and wonderful.

I love Jeyes, which is a sort of department store in miniature, plus tourist information and a local museum. This, though, was the first time I had eaten in the coffee shop. I chose a baked potato with cheddar, bacon and chutney. It was vast and generously heaped with fillings. The bacon was good quality, the cheddar tangy and creamy and the chutney was really delicious. It came with a very decent side-salad with a piquant dressing. Having eaten this substantial lunch, I almost regretted ordering a cake as well, but the lemon and lavender sponge I had ordered was light, fluffy and moist with fresh, zingy lemon flavouring and a subtle hint of fragrant lavender. The pot of tea was also good. The service in this coffee shop is courteous and brisk and the ambiance is bright and elegant - in atmosphere it struck me rather more like a traditional, slightly upmarket tea-room. A very pleasant lunch, doubtless to be repeated.

Visited at lunchtime on 2 June when it was extremely busy. Ordered at shortly after 1 o'clock and did not get served until 2.15. As my husband is diabetic I went to the counter to request service. The response was ungracious, equally the waitress who served our lunch. Had we not already paid for our meal we would have walked out. We won't be going back.

The quality of the coffee puts me off, very weak and willing and extremely small cups (although I don't like 'cups the size of buckets' which some establishments serve!) I like good food with no trimmings, ie no crisps, coleslaw etc. It's good for people with a sweet tooth as the cakes are big and look good if you like that sort of thing, but I like plain food cooked well. It more expensive than other cafes. Coffee is my passion and if it was good I would go more often for sure. We were five minutes late for the breakfasts and even though many meals were almost the same, we had to pay much more for the lunch menu.

I come to Jeyes fairly often with my family as it is local and friendly, but I tend to have the same dish time and time again, as the menu never changes, they only have 1 vegan option, and that is a breakfast only. So I will stick to the vegetarian options, but they all just involve cheese in some sort, there’s no variety, and real differences in the dishes. I am a little lactose intolerant so try to avoid too much dairy but it’s very difficult to do so here. The food that they do is very nice, they just need to have more variety and freshen up the menu occasionally to stop it from being stale. I have found that earls Barton as a location for eating is very much stuck in the past a little at the moment, it would be great to see this change.

We sat outside on a lovely sunny day in a courtyard that was a riot of flowers, colour and perfume. Walk in service was available, parking is limited. Service was fairly quick , waitress not wearing a mask and no track and trace that we could see. Food was hot and delicious but some item forgotten so had to wait .

First visit here, but certainly not the last. A charming hidden gem on the back of a shop, with a conservatory and walled garden. A surprisingly extensive menu, largely locally sourced, all served by friendly staff on pretty blue and white china. Booking is probably a good idea, as it is (deservedly) popular!

Fabulous coffee shop and cafe cum bistro. Great quality reasonably priced. You may need to book. We will be back to sample afternoon tea very soon!

Disappointed to see that covid guidelines are not being adhered to. Visited a few days ago and some of the staff in the shop aren’t wearing masks. No clear instructions regarding track and trace, we had to ask. The place was busy as it was...

I have been twice recently; once for afternoon tea where we were served mini rolls instead of the usual dainty sandwiches and pretty tasteless jam for the scones. Again I visited and ordered the 'Good loaf' cheese and marmite on toast. What arrived was anything...

First time visit and it won’t be the last. Such a lovely place. Visited on Saturday in the autumn sunshine and pleased to find a wonderful garden, which I understand is new, it’s fab. Afternoon tea was most enjoyable. Staff very pleasant and Covid friendly,...

I have been here before and loved it so when a friend was visiting i booked afternoon tea. However things have definitely gone downhill. We Were seated straightaway but waited over an hour for a drink or food. The afternoon tea was poor. Mundane sandwiches...

we visited today booked afternoon tea for 2 at 2pm we arrived at 2pm and sat in a whatbwas quiet area at the time. we waited over an hour for our afternoon tea to be served minus the pot of tea plates and cutlery that...

A friend told me about this place because I am always searching for new coffee shops and good lunch venues to visit with my elderly mum. It’s a super place to eat at, with a good and varied menu, a good choice of quiches, cakes...

Enjoyed lunch here with some W.I. members. 6 of us had a variety of lunch items, salads, jacket potatoes, sandwiches. All very good and served promptly.

Have eaten here on a few occasions and have never been disappointed. Lovely family run business, service is always excellent as is the food and the ambience as well as being great value for money. Would definitely recommend.

Had a wonderful afternoon tea here today. The staff were brilliant:really friendly and very accommodating. The selection of sandwiches and cakes was great. Such good value for money. I'll definitely be visiting again.

We went on a Saturday afternoon. It was fairly quiet and we were seated straightaway. We had booked the festive afternoon tea. We had a selection of sandwiches, a large scone, festive cupcake, a square of tiffin, truffles and mince pies. We also had a...

I enjoyed a relaxing breakfast here. The bacon sandwich was very generous, and tasty. The Conservatory is a lovely space.

We had an excellent lunch with some friends previously and had some different friends staying so decided to check it our again and we were not disappointed at all. The food was excellent, the ice cream very tasty and the staff were great.

I bought this Afternoon Tea Voucher for a family member after hearing good comments about their lunches. We went last week and I’ve got to say it’s one of the best A.T i’ve had! Sandwiches were delicious with no dry crusts (sadly something I’ve come...

My wife and I have had coffee/brunch here on several occasions and always had a great experience. There are many attractions for children and adults and the serice is efficient and friendly. Easy area for parking. Well worth a visit.

... All of those below me who have written but in the title seem to be the usual tripadvisor warriors who can never be pleased! We enjoyed a lovely lunch in beautiful, clean surroundings. Healthy portion sizes with freshly cooked food - worth waiting for...

We had an enjoyable browse around the Museum and shop followed by an excellent snack. The menu was varied and reasonably priced my only regret was that I didn't try the apple pie or one of the varieties of cake.

Have to say this is now officially my new favourite place. 8 of us turned up & were made very welcome & nothing was too much trouble.

My daughter had said she would like to go for afternoon tea whilst home from Uni, and having found out about the coffee shop from ‘The best afternoon teas in northamptonshire’ page on Facebook we decided to give it a go.

My wife and I went for a Valentine's afternoon tea, it was our first visit to this coffee shop, the staff were very friendly and the afternoon tea was very nice, they also have a small museum there as well as a shop, I would recommend a visit if you are in the area.

Met a friend for a coffee, such a lovely relaxed atmosphere, spotlessly clean, friendly staff and a great selection of cakes to chose from and teas and coffee.

Picked this teashop as I was meeting a friend in Earls Barton; charming location opposite the famous Saxon church. Ordered tea & teacake and received it at my table a couple of minutes later. Tea was lovely in a generous 2.5 cup teapot, toasted teacake was sublime, toasted perfectly with plenty of melting butter on top. Very relaxing environment and excellent service. Highly recommended.

There were four of us visiting for lunch. The food was homemade and delicious. We got a table in the back of the shop which was nicer than the frontage. Drinks were good but the food (chicken, ham and leek pie, brie, bacon and cranberry toasties) was excellent quality.

Enjoyed the coffee and there was a nice selection of home-made cakes which were lovely. Recommend this coffee shop

We often go on Tuesday morning for coffee and a cheese and chive scone for morning tea with my son and grandson. It is very pleasant. It is very nice to have a table cloth these days! I think there is only one highchair, which might be a problem when my grandson's sibling arrives later this year!

Lovely conservatory and outdoor area. Ice cream parlour on the premises. Nice cuisine and fair prices. Lovely village location.

Four of us arranged to meet for a cream tea at lunch time! The table we were shown to was in the conservatory and very warm but there was no problem moving to a cooler spot. The food was lovely especially the quiche, which was served warm, and the elderflower drink was just what was needed on such a hot day. Boxes provided for you to take away anything you can’t eat. Really interesting and quirky shop and the museum was well worth a visit. Highly recommended.

Cream tea parfait, la crème était légère comme tout. L'accueil et le service étaient bons. Profitez en pour visiter l'église à coté.

I just wanted take away coffees: there was only a party of two sitting down. There were three people working at the counter but I was completely ignored. Finally a waitress walked by from the conservatory and offered to help me and took my order. The cash register was not working and that then became the priority. A fourth person came to help with the register but I had to ask if someone could please start making the drinks. I could easily have still paid and they could have put it in the cash register afterwards. Whole thing should have taken 5 minutes but ended up taking twenty two completely unnecessarily - shame.

Lovely coffee shop on the square in the village, you can either sit in the conservatory or at tables in the coffee shop. There is a great choice of homemade cakes, scones, quiches and more. Friendly staff and a relaxing atmosphere, it is really worth a visit.

Very friendly and helpful staff. Delicious food - I had a coronation chicken sandwich and treated myself to a slice of millionaires shortbread afterwards 😍 It's not cheap but it's definitely worth the money!

I often pop in for a coffee when passing through Earls Barton. The gorgeous gift shop has so many unique and individual pieces and the homemade cakes and quiches always look and taste amazing. We are so lucky to have such a lovely family run place so close to Northampton.

I've always enjoyed coming to The Apothocoffee as the food is absolutely excellent and the service is usually wonderful.

A return visit, but the shop has been completely remodelled. Nice service and great cake (we had parsnip).

Popped in after visiting museum upstairs and were warmly welcomed then shown where to sit - either inside in converted conservatory style area or outside in garden section. Chose inside. Menu looked typical for a cafe of its kind offering a wide range of savouries, snacks, lunches, cakes and drinks including gluten free options. Selected coffee for two and cakes. Cakes were fine and generous, however the coffee was weak and disappointing. Fresh juices selected were delicious. Pleasant stop apart from the coffee.

As a group of 2 adults and 4 children we visited today. The children had the children's afternoon tea, and the adults had the adults afternoon tea. Both were excellent in terms of quality and value for money - we all really enjoyed it. Service was excellent even though it was very busy.

Went for a late lunch and there was a good selection of local foods. I put in the order and our drinks came fairly promptly. However, 30 minutes later our food had still not appeared and in the interim 2 other tables had been served. Plates arrived but still no food. I approached the serving area and asked if our order was going to be much longer.I was told by a rather surly female that it was coming.

As a first time visitor to this lovely vintage style tearoom, we thought the staff were very friendly, service was quick and the atmosphere felt calming. It was my daughters 11th birthday so we booked for afternoon tea. The children really enjoyed it with plenty of variety and enough to go round , this was the same for the adults afternoon tea too. The cakes were amazing We would definitely go back..

The Apothocoffee Shop has all the makings of being a lovely experience. The ambience and decor - especially in the conservatory - is lovely. Unfortunately, the rest of our meal went rapidly downhill. They may be some mitigating factors in that we visited on a Saturday lunchtime, but nonetheless it took an age for our food to arrive and when it did my dish, simply a bowl of soup, failed to arrive and I had to return to the counter before there was any response. The soup itself, which was defined as Leek and Potato, was heavily flavoured with celery and contained some large pieces of potato which were difficut to manage. Our two other dishes looked attractive but the lasagne was lacking in seasoning and was very greasy. Overall, not the most pleasant experience and I would take some convincing to try it again.

We popped into this Coffee Shop whilst house hunting in the area and found a little gem of a venue! As well as a great coffee shop there is a pharmacy, a post office, a kiddies play area, toy shop and even a museum! We plan to go back and spend more time enjoying the shop and the lovely village.

I visited the coffee shop here a few years ago when it was on the other side of the chemist shop. I was a bit underwhelmed at that time and had not returned since. However, I decided to visit again with my mum and my 5 year old son and wow! What a difference! It has moved to the other side of the chemist, it is now on ground level so is buggy friendly (a thing that put me off before was having steps to the entrance, my son was in a buggy at that time). It is much more easily accessible. It is bright, fresh, with a cheerful atmosphere and has a good menu. The adjoining shop is delightful and a great place to shop for gifts for people. I loved the selection of traditional 'old' perfumes such as 'Yardley', that were for sale. Food was great, pleasant and cheerful staff. We will be back soon! A great makeover to the previous coffee shop!

For food, atmosphere and quality this is an excellent place but a number of things let it down, unfortunately.

We have been visiting this shop for many years but the improvements they have made are fantastic....we enjoyed a delicious afternoon tea in their conservatory and the staff we delightful.

This morning went for breakfast at jeyes and it was lovely! As soon as we went in we had a lovely warm welcome from the staff. We ordered our drinks and food and within minutes our drinks arrived and our food followed shortly. We both had a full breakfast and it delicious. Well worth the money and was very filling! Would 100% recommend to anyone. Lovely surrounding and lovely staff what more could you ask for!

We went to visit the shop and have lunch. The range of goods in the shop is amazing - our experience of the restaurant wasn't quite so fantastic. Lunch took nearly 30mins to arrive and then there was a significant problem, which staff addressed. The quality of the lunch was satisfactory- so if we return we may opt for afternoon tea.

Lovely setting but expensive and have had better for half the price. Nice starter of goats cheese, good quality beef, but over salted, Yorkshire puds so large but not tasty, salty veg but the real problem was the gravy thick, strong tasting, the meal would have be acceptable, the gravy helped to ruin it. Thought the roast banana sounded nice but wasn't roasted and only got three small slices of banana, if it had tasted good I would have felt really cheated. Really wouldn't return here, which is a shame as the setting was beautiful and the service good.

Recently refurbished coffe/tea shop. Very friendly with conservatory and garden. Excellent service and menu. Part of Jeyes in the Centre of Earls Barton offers a really good range of gifts.

I went with high expectations, but sadly disappointed. Tea service was served in individual tea pots. Crockery ceramic but not bone china. Scone, one with cream tea, large but not homemade, they had a shop bought feel to them. Service was very good. The shop itself was fab and quirky. Surroundings really lovely. Don't understand how they git award.

How has this place won awards?!!! There's no staff to be seen when you walk in the door, and when they do bother to appear they barely look at you, never mind smile or say hello!

Great coffee shop with excellent selection of cakes and scones. Varied lunch menu. Two areas to eat - the main cafe and conservatory. Far more spacious than it used to be.

Who would have thought that comparitively tiny Earls Barton would have such a slightly hidden gem as this Apothocoffee Shop?

This was our first visit to this tearoom but will certainly not be our last. We were amazed, once we entered the Chemist shop next door, as it all flows into one. Building Society, chemist, gift shop , selling most things, museum of various things including Rupert Bear, Toy Fair, Jeyes Fluid, Old Northampton and a Dolls House show room. My wife was unable to get upstairs to the museum but the staff, very kindly organized the chair lift to get her there.

Brand new expanded cafe in a unique setting. Food and drink for a quick visit or as part of a leisurely outing, it's part of Jeyes's "emporium" with a pharmaceutical museum, and folk.museum, a fairground museum, a doll and doll's house paradise, a gift shop to die for plus a working pharmacy. One of Northamptonshire's real treasures. And the best selection of greetings cards for miles around.

Stopped here whilst visiting family. Very tasty food and nice surroundings. We sat in the back area and it was lovely. Baby friendly. I had Brie toasty and it was so nice!! I have already recommended this place to family. I would however suggest a caution very hot water sign above the toilet tap as I scalded my hand!

Enjoyed a wonderful afternoon tea - lovely surroundings and amazing food. Good service and friendly staff. Food was delicious and so many delicious cakes. Would definitely go again and looking forward to doing so.

Made our first visit last Saturday afternoon with my sister and mum for a cream tea with scone/jam etc. A hidden gem of a tea room, very clean, beautifully decorated and the most fabulous scones. One of the best we have visited.

Visited here again today and there Is a beautiful new coffee shop!!! Looks absolutely amazing ! Bigger brighter and overall lovely!! The menu has been updated and there is some lovely new things on it too!! All homemade and fresh! It really is a lovely place highly recommend!

One of our local coffee shops in Earls Barton. Recently refurbished and moved into a new room in Jeyes Chemist so thought we'd go and check it out. Great service, lovely food, and the new location is looking great. A must-visit in EB!

Wanted a quick cycling coffee stop, and had a super bacon sandwich (done to my exacting instructions), and a large coffee for which they kindly found me a larger mug. Very accommodating and friendly staff, great tasting coffee and well cooked food. £6.85 so pricing is average. Broad menu too and an interesting looking antiques business round the back. Would visit again if it was local to me.

Myself and my husband had a voucher for afternoon tea and visited in April. The afternoon tea, staff and setting are all lovely. There was so many cakes, sandwiches and a big homemade scone that we couldn't eat it all and took some home! The staff kindly let us have a coffee and hot chocolate instead of tea. Would highly recommend but you'll need to book as it was packed when we went!

I was brought an afternoon tea voucher by my son for mothers day and we both went on the 4th. The food was delicious and I was catered for very well, being vegetarian. The staff were delightful, very friendly and helpful, couldn't do enough for us. My son was offered the choice of another drink rather than tea as he is only ten. Would highly recommend for anyone visiting the village but would definitely need to pre book as was very busy the whole time we were there

This place had high expectations, but completely failed to meet them. Lovely setting with a nice variety of food, but one of the worst places for customer service. Took 20 minutes for drinks to come out and a further 20 minutes for the food (bearing in mind we ordered juice, a latte, a quiche and toasties.) The quiche was completely forgotten about, and we received no apology for the incompetence. If your job is to serve food you should be able to do it! 4 employees took 40 minutes to make something that would be made in 5 minutes at home, and still had the cheek to charge almost £20! The food itself was mediocre but the carpet was dirty, and a woman came in with mouldy cake that she was sold. Appalling, would never recommend, and won't be going back there again.

Came here last monday for a business meeting.

I feel I must write a review so people aren't given the wrong impression of this amazing place! I also attended for afternoon tea on Saturday afternoon which I will add had to be booked 3 weeks ago for a Saturday slot because it is so popular. When we arrived our we were shown to our reserved table which was laid with beautiful plates our drinks were brought to our table very quickly and were shortly followed by a lovely choice of sandwiches crisps fresh scones and a choice of small cakes and treats. Even though the coffee shop was very busy the the girls found time to check on us and keep us topped up with tea and coffee. All in all it was a very enjoyable afternoon and well worth a visit to this friendly family run shop

I decided to take my mum and dad here one Saturday afternoon in March for afternoon tea, having never visited this "Award Winning" coffee house before. We arrived at about 3 and found the only table that was left with an ambiguous sign on it saying reserved from 2pm for afternoon tea, as thats what we wanted we sat down. A very rude young staff member then came over and said we couldn't sit there as it was reserved....I explained the sign wasnt clear and implied you could sit there if you wanted afternoon tea.... she abruptly told us she wouldn't possibly be able to fit us in on that day. I wonder what they have got their "prestigious" award for???, it certainly wasnt their Customer Service! There are lots of lovely coffee houses locally and therefore I wont be giving this place another try!

Lovely little coffee shop! Gets very busy but the service was still good and the kind waitresses made sure we were looked after ! ordered 2 quiches which was delicious and homemade. There is also much more to see in this establishment. Overall this was a delightful afternoon out for us we will definitely be returning

My wife and I ate a “Toastie” each and a cream tea at the Apothocoffee Shop recently.

Having a large sign outside saying "winners of best coffee shop 2013/14" we expected a nice coffee. No greeting, no welcome whatsoever. Then after 10 min we ordered a cafetiere. We were given this- but it didn't work (couldn't push it down)- we asked for another one and were given a second one- no idea what was wrong with it but it wouldn't work either (we are proper coffee lovers so we do know our way round cafetieres :)) anyway my husband pushed it down and all the coffee spilled over absolutely everything- my white coat/ white shirt/ his shirt/ jumper, my face, everything was covered in coffee. My main concern was my clothes (expensive) so I wanted to go straight home to wash these- the waitress then asked whether we wanted to take our apple pie home with us- uh... no thanks!! the apathy from the waitress was laughable. We will never return- unless our clothes don't come out the wash clean- then we will be back to ask for compensation.

Visited today for afternoon tea...although the food was lovely the service and welcome when we arrived was poor. Despite having booked it seemed staff and the kitchen were unprepared as we were met with a surprised look on arrival and left waiting for over half an hour before our food arrived by which time we'd drank our tea/coffee.

My daughter had Lemon meringue pie, there was no taste, think they omitted the lemon flavour. I can't even remember what pud I had, it left very little impression at the time . We both had a drink each, as well as the poor puds & we were robbed of about £14

Cosy and comfortbale in the English tea shop tradition. Little to excite the culinary imagination, but it does exactly what it sets out to do with good service too.

I came here about 15 years ago and had completely forgotten about the place then something prompted my deep forgotten memory and I paid a visit with my mum last week. It was just how I remembered it, wonderful I'm so glad they have won best independent café for Northamptonshire because they so deserve it. The menu choice was excellent served on beautiful crockery, really tasty food. So nice to get some dressing on a salad instead of dried up leaves. Staff were lovely, I will definitely go back very soon, its not that far from Long Buckby where I live. We had visited a local well known garden centre and had intended on having lunch there but with a massive queue and a very noisy atmosphere we promptly left and I am so glad we did. The shop is a dream, I will tell all my friends be sure to give it a try. 10/10

I have been coming here on a fairly regular basis for the past year with my husband and little girl, and although the staff are friendly and polite and the food pretty good, the service has always remained very slow. This isn't a very large establishment, 10 tables max. and I have never found it at full capacity, so no reason for waiting so long for drinks and food each time. On my last visit, on 23rd April, my husband and myself took ourselves off for lunch here, and ordered our usual hot drinks and a jacket potato each. It took a member of staff 15 mins to advise us that they didn't have any potatoes left and would we like to order something else, so we ordered a toasted sandwich each, we hadn't received our drinks at this stage, 5 mins later drinks arrived. 45 mins after our arrival our food finally arrived both toasties were wrong, brown bread instead of white, so we said these were not what we ordered and the lady took them back saying our correct lunch will be with us in a few minutes! At this time we had been in the establishment an hour waiting for toasted sandwiches so we asked for our money back, at this time there were only 3 other tables occupied, so no excuse what-so-ever for such shoddy service. I have given this place chance after chance, but I have to say this was the last straw and we will not be returning. Such a shame.