The Abbey Hotel in Redditch

Stayed for a 2 night spa break. The whole thing was a nightmare from start to finish. Including dirty rooms, mouldy facilities and cold and inedible dinners. Spoke to numerous staff who were not at all surprised at the problems we had encountered and complained to the manager who seemed willing to help but has ignored us since.

Rooms need a little update but aside from that a good hotel nice staff

Played golf here yesterday and quite frankly it was awful. Fairways weren't mowed, balls plugged even on the fairway, rough so thick couldn't find 90percent of balls, bunkers are having work done or should be like hitting off the under mesh.

Awful Golf wise said they never had chance to cut rough, It was like the fairway hadn’t been cut either. Gave us a free round there for next time but won’t be back like.

Just went for a meal which was nice

Thank you so much for a fantastic anniversary We will be back soon in the following weeks with my wife

A comfortable stay but no extra frills. Booked a family room and just as described but some switches didn't work and the decor felt a little tired. Staff were polite when spoken to but not the most receptive and often busy looking at phones. A quiet enough hotel with good equipment but definitely suited to a business stay over a quiet get away.

A lovely location with great facilities. The Abbey needs a bit of a facelift. The furniture is obviously good quality but need some tlc and new coverings. An easy fix.

Lovely big room was very happy, very nice hotel recommend booking if your wanting to stay in Redditch 👍👍👍👍👍14.3.2024 to 15.3.2024

Amazing place staff lovely room service food is Amazing 10/10 to chefs Amazing clean rooms deffo go back

Feeling a bit mugged off. After COVID my membership ran out and after my previous experience here I chose to not renew. But life has given me lemons in the form of health and weight issues so I compared a few places and couldn't settle on anywhere as the spa element did call out to my mental health. So after a few visits I can confirm most of the female lockers are hanging on by one hinge or just don't lock. The water machine is still dirty. The steam room will either smell of eucalyptus or hot feet. The hot tub has been cold for weeks and the pool is freezing. The only thing I look forward to when I go is the shower after but even then the extraction fans aren't on so the condensation drips on you. Several members have complained but are always told there's nothing wrong. Oh and my monthly membership went up in price without warning.

Visted the hotel for a spa day via 'Spa seekers' they made the booking very easy. Loverly welcome by the staff and easy to get sorted. My mom is poorly and is in a wheelchair at the moment. There was a disabled toilet pool side which was a great surprise. The place was nice. Good seating area around the pool. Nice Suze sream and sauna. The jacuzzi was small and tge clorine was quite strong. It was busy on the day with a big hen do. But we found a space so all good. We couldn't use the bar upstairs fo our afternoon tea due to the stairs, however being able to get a rea and bring down for my mum was great. The main restaurant was loverly and the chap who served us was exceptional. M mom loved her day, so truly thank you very much.

Went for a day spa with family. Very relaxing and afternoon tea was delicious 😋

Nice hotel, good use of spa, would have tried the golf course but weather bad. Beds a bit hard

Went for a Spa Break with 2 friends, so had a triple room which was excellent us we had 3 full size single beds. Lovely location, easy to get to and park with great views across the golf course. Staff could not be better. We had a few problems during our stay, but the management and staff bent over backwards to resolve the issues and ensure we were all happy & satisfied. The hotel is a bit tired in places but clean and warm. Families stay here and Children are allowed in the pool on a Saturday afternoon, so be warned if you are expecting a calm, peaceful environment. You need to chose your times carefully. We will go back and would recommend.