Subway in Redditch

ABSOLUTELY DISGUSTING !!! Charged £7 for cheese but no other toppings on a chicken sarney!!!! And I had bacon lettuce toms n sweetcorn ABSOLUTELY disgusting , dry toppings , tasted old , I noticed the scoop for the cheese was about half an egg cup !!! £22 for 2 sarneys ....

Amazing service, consistent subway quality.

Best subway around. Great service, friendly day staff and really nicely made full samdwiches. Thank yoi

Amazing staff, quick, friendly & so helpful

Twice I’ve come to subway in afternoon and both times closed… I manage to speak to one off the staff to be told not opening for a hour at 15.50 today

Massive lunch time queue but they worked through it as fast as they could.

Banging love subway will be blowing more money here soon!

Lovely sandwich, lovely server......but.... £7.70 for just a 6" roll?? Extortionate.

Simon and Andrew served me today,,great staff,give them lads a raise 👏

Excellent service, very friendly staff, nice place. Special thanks for Emma for her kindness

Staff mender serving was really pleasant & helpful. Always great when someone is personable, polite & talkative.

Andrew was wonderful! We walked in like 3 minutes before closing and he served us without any attitude or anything!

Every take out local is fine but this one. Do not order off the melt menu as they will charge you £8 to deliver a piece of bread covered in onions, I can see/taste half a piece of bacon and am chewing a soggy warmed up cheesy oniony piece of bread. I had this delivered, anything off the sub melt menu for delivery is obviously warmed up on the spot and thrown at the delivery driver. Absolute shower.

Absolutely terrible service couldn't get the order right .

The manager Vicky was fantastic very chatty and welcoming, the other staff on shift was great to, fast, friendly and well presented. will definitely be coming again

been in today and as always great service and staff

Just had a very awkward visit to subway.. greeted by a man who seemed like he didn't want to be any where near the food or customers. And I instantly felt on edge. Asked for footlong tuna mayo.he said cheese and toasted?( which I know they usually offer) I said no thanks. He then said just tuna salad said yeah and salad of course but I have another sandwich order. He said again but you don't want it toasted and no cheese? I said no. He must of asked this 3x. Then because I said I wanted another sandwich he said if I'm going to have to change my gloves though.. ok? Absolutely so awkward. Got to the salad.. lettuce tomato..... no thanks just cucumber and jalapenos and light mayo. Can I have more jalapenos please,but I've already put some on, ok? No can I have more please? If I'm asking for more why is he asking why ? I asked for more mayo. He said you want more mayo? Yes. Are shocked by how awkward a sandwich order was. Not needed at all. Overall the sandwiches were nice. But the lack of communication and costumer service is shocking. Think the name was shafir

Me and my partner went to grab some lunch here this afternoon and was honestly super impressed! The food was spot on and the staff were incredible! Big shoutout to you all, especially the trainee that served us at the counter!!

I asked for a chicken tikka and cheese "toasted."The food was not hot They are normally good but for some reason the salad was cold and had a frozen taste. I will not go back there unless they improve.

I popped in to get some healthy salad on my free points deal and ended up with the most delicious Sub served my Alice. It was the most fun, self confidence building and no calorie counting experience ever. Alice is amazing, entertaining and definitely a feeder lol. Left with a big smile on my face. Absolute credit to the team and a company x

For a fast food chain, this store was slow. One of my subs was toasted when I didn't want it to be as a new staff member came out and toasted it 🙄 Think the staff are lacking communication between one another.

The best subway by miles. Amazing friendly staff and they always make the best food !!

lovely establishment, served by Jordan, great guy made my sub to my exact desire.

Got a footlong, had 2 missing ingredients which I didn’t realise until I got home and ate. Woman that served me seemed rude and acted like I was incompetent because she did not know the subway menu when I had asked for a particular item. Asked and got charged for 6 chicken nacho bites, then had to ask for the nacho bites 5 minutes after paying as they’d forgotten, came home only to realise a total of 4 chicken bites were actually given to me. Been to this subway before and have had 0 problem

I popped in here for a quick foot long BMT on Italian bread and it was fantastic. The chap who served me was attentive and had a huge smile. He cheered me up. He piled the sandwich high and was careful to ask what I wanted and how much. He explained the pricing if I bought a drink and cookie with my sandwich. I chose to eat inside as the place was spotless. The food was really decent stuff. The place was also at empty yet there was a queue for the cheap and cheerful place next door (goodness knows why!!) Subway looked clean. The tables were spotless and the staff have been well trained. I would certainly recommend this place to eat. (Parking can be difficult right outside but if you wait the cars are usually not there long as most seem to be popping in to Greggs and are out in moments) Subway is a million times better than the fast food burger place opposite and ten million times better than the place next door. The staff made this place so big shout out to them. (I think the guy who served me was oriental or Philippino and is a credit to the shop)

Jordan was a lovely staff member, was very attentive and considerate when creating my sub.

Loved it! Great staff! Loved my sub!

Big thank you to lovely lady Emma who Make the most beautiful salads and the most Delicious sandwiches always happy and very welcoming. Always happy to see her.

Jordan was very nice and helpful.

Amazing sandwich and even more Amazing super speedy staff

Try to order some food and been turn a round as the stuff decided to finish early.nice one guys keep up the good work.8.20 is not 9 pm Well well let me add this so its a few days later and instead of staying open till 9 you guys changing the openi g times till . You know what its just ridiculous what you guys doing.how you suppose to have your favourite food when they closed be the time you get home. Joke

Has parking , lots of seating and friendly staff

Food was and beautifully presented. Tables were all clean. Air Con was on which was great as it was a hot day. Staff were very friendly and efficient.

Best subway I've ever been too! Vicky was a ray of sunshine and has absolutely made my day and I highly recommend going to this venue

Great service . Salad is really good .

Fantastic. What else is there to say. I have been using this subway for months now for our lunchtime platters. No request is too much trouble and Vicky is amazing. She is friendly, professional and clearly a great leader as her staff demonstrate the same level of professionalism. I cannot recommend this store enough. Get out, go and give it a try. They will not disappoint.

Very good Service really good food enjoy my meal 😊

Very nice workers , great service , great food !

Awesome experience .top marks keep up good work .always cheerful staff

All staff were very friendly and patient with our children. Would definitely recommend. Thank you.

Brilliant and cheerful staff and sandwich’s were nice and hot too

Great staff, nice fresh products and very clean

Best Subway I've been too, was served by Vicky who was really helpful, will return again thank you. Great food and great customer service!!

Food is great and always fresh great customer service

Really friendly staff who were so helpful. Great sandwich

Fantastic Staff, Great service, lovely food. One of the best Subways I have been too.

Great breakfast lovely friendly staff good price. Vicky is lovely thank you for the good customer service

There were only 2 members of staff on, serving both in store customers and Uber drivers. We queued for ages and then when we were finally served and asked what salad we wanted it was all cross contaminated. Appalling for 2022!!! There was gherkin in the cucumber. Personally this could have given me a nasty allergic reaction. Dreadful!!! The worst subway I have ever been too. I would have given 0 stars if I could.

LOVED THIS EXPERIENCE!! Food was lovely and filling. Staff was friendly and polite. Would deffo recommend 💖💖😍😍🥰🥰

Lovely sandwiches, here is a picture of my empty plate! Recommended 5 star

Great service, great atmopshere

Love coming here, the staff are great and so is the food. I've not had a bad one yet

Sandwich was great, but they put water in my cappuccino that wasn't very nice

very lovely environment and staff are wonderful.

lovely staff members, great sandwich quality. an amazing environment to study in for any college/uni students such as myself.

very comforting place to be, very calm and welcoming

Get lunch from here most days, always perfect could never fault 👍🏻

Food was the best i've had at Subway. Staff were friendly.

Friendly and nice people working here. The parking can get a little crowded at times, but it is all compensated by the lovely food served at this Subway.

Happy friendly staff and a nice clean place to stay and eat, fairly spaced so not too crowded. Always happy to help. Thankyou for the rainbow cookie vick

Always great service at this subway. Thanks!!

Didn't have to wait long polite service good quality food

My daily lunch spot. Always a pleasure to get my food from there. Staff is always welcoming and helpful

Fantastic service even with limited stock, highly recommended

Excellent service, friendly staff

Had absolutely incredible service, quick and easy and I love that they always offer to change their gloves if they handle veggie/vegan food

Great food, friendly helpful staff

Always friendly & helpful staff. Best veggie option.

1st time to the store, very clean, modern looking inside and out. Selection made easy by helpful staff even recommended their own personal favourite sauces. Very pleasant experience overall and would be happy to visit again 😊

I order from the plant based range and love the fact that they always change their gloves/knives etc. Food is always tasty and fresh, never have to wait long either

Emma is fantastic. Definitely good service from all guys. 100% better then the sub-par Gregg's nextdoor.

always great service here and never fails to produce a fantastic sandwich as requested

Consistently good subs from this Subway - best one in town!

Good food, nice friendly staff, quick service 👌

Serves Sunway and has unisex toilet aswell

Really bright and nice clean subway Had the steak n cheese with jalapeños, cheese, lettuce, cucumber and south West sauce. Always a pleasant place to go

Been going here for the passed year as work round the corner and the staff are always happy and very excited to jump on and get my food made! Vicky the top class women will rock up and sort you out a very dank sandwich and even suggest you stuff if your new :) very good place to eat from.

Absolutely wonderful service from this subway! Everything is amazing from the people, to the decor to the food. 100% recommend visiting!

One of my favourite things about redditch so far is the subway welcoming service and extra fillings for work thank you kindly 💪🏽👷

Very quick service and staff very pleasant and polite Enjoyed my food

Great shop, nice selection, great service.

Great service! Always friendly and welcoming :)

Vicky and her team were very helpful, store very clean & good measures in place due to Covid, one way system, seperate waiting area for collection & great service

Great service and staff. Lovely freshly made sandwiches.

Very good service with the usual prices.

Friendly staff, COVID friendly store, clean and fast service. Recommended

Update to original review: So my wife and I went today after the good experience from the first review, 2 subs, 1 drink 7 cookies £17, totally worth it if the food is good. Unfortunately this time the 6" sub bread was dried out as it was half of another 6" someone else had bought some time earlier. Stale bread doesn't matter so much when you toast it (this one wasn't) but when your paying a premium for fresh food and one of them is nothing like fresh it's not up to what I'd call a reasonable standard. The Seccond sub (foot-long) was also poorly made double meat means quite a bit of meat and the meat needs to be spread out well in this case it was 5 slices on one side and 11 on the other like a wedge. So it looks like I got lucky with staff on the first visit. It will be the last time my wife goes to the store and it's unlikely I'll go back either unless it's for cookies for the kids. Original review: If you have read any of my other reviews you might be aware I'm pretty picky. In this case I was spoilt because my first sub was in 1999 in Binghamton NY at a little mom and pops shop (the old reliable conklin Rd if anyone ever finds them self there), and since I stopped going back to Binghamton I've not found a better sub (including in the states). You can make a smaller one at Subway however it's about 1/3 of the size of the original and instead of £3 which the foot-long in the states would have cost, this one will cost you about £10. The good thing is, if you get a good subway and just give them the ingredients list it's possible to see how good the staff are, because you can get the balance wrong and then the sub is disappointing (as per my later review). In this case the sub was perfect with out any guidance, and my teenage memory's of the states were perfect translated and I'll be coming back to this subway again. The staff are all friendly too, don't assume things so ask all the right questions as to how to prepare it. The subway was also very clean and everyone stuck to covid regulations throughout. For those of you still reading and not use to subway, if you're buying a sub also remember your meant to get it how you want it, so you don't have to stick to the menu. The people serving you can tell you about the different breads and you can also have it as a salad or a wrap. So instead of ordering off the menu, put all the things you love one the sub and play with the ingredients so you can get it just right, once you do you can get a sandwich you love freshly made all over the country should you want one.

Very clean, good socially distanced one way system. Friendly staff. Our lunch was lovely made to perfection exactly how we asked for it, with a lovely selection of extras. There is car parking facilities but it's small and popular times would be a struggle

Ordered from here on just eat paid 26 pound and only got 2 things i asked for was missing 6 items! I rang up and said they couldn't refund they couldn't send someone over with the rest of items so I paid 26 pound for 2 sandwiches which they also got wrong! The person on the phone was very rude aswell.. DO YOURSELF A FAVOUR AND DONT ORDER FROM HERE

As good as any Subway can get: no faults, clean with pleasant staff, easy access and dedicated parking

Leave a 0 if I could. Discriminators against the disabled. Nasty little servers, with no manners.

Great service, ordered online, speedy service and accommodating my unusual requests with a smile! Thanks

Clean and efficient despite lockdown

I can't tell you the number of times I've walked past this place to visit Greggs but thought i'd take a gamble on Subway and wow the sandwiches was amazing all the staff was really friendly and made my son that is a really fussy eater feel special by making him a sub just for him. ⭐⭐⭐⭐⭐

Everyone phoning their order in gets preferential service whilst you stand and wait.... Stand and wait.... Stand and wait....

Dont miss school kids otherwise u end up here!!! I had to repeat myself 10 times just so she knew what bread i wanted and still gave me the wrong bread and secondly forgetting choice of meat i wanted on the sub and not forgetting the salad too i must of said 5 times pepper and she goes what sauce every time this is outrageous and im not impressed!!!

Slow service due to only 2 members of staff both had long hair and were without hair nets when we returned home with our order my son found a hair in his sub ...... due to the long wait before being served we didnt want to return and wait even longer the gentleman that served us was generally quite rude to most customers

Me and a friend went here for a subway late after work. When we got in there she had already put all the selections away, even though it was 6.30, she then started moaning that we had 5 minutes to put our order in else we wasn’t getting it. She was rude and interrogating, I felt rushed and felt uncomfortable. She put the wrong toppings on my sandwich because she wasn’t listening and was trying to rush. WOULD NOT RECOMMEND HER. I’m not sure of her name but she had blonde hair and outgrown roots and was working on December 8th 2020.

Staff are always friendly, always greeted with smile even with a face covering on Sandwiches nd wraps always taste great, love the cookies xx🥰🥰

Rude! (i think franchisee owner) on asking if they provide discount to emergencyy services using blue light card, even though says 20% off all over blue light website for Subway, I was advised 'NO we dont do discount at this franchise' very abruptly! Terrible! Would not return or eat at this particular subway franchise again!!!!!