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4,2

Based on 4.089 opinions finded in 4 websites

3.9Ambience4.2Cuisine3.6Price4.1Service
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At Thai Square Trafalgar Square, nestled in the heart of the bustling capital, the promise of authentic Thai flavours in a prime location drew me in. Unfortunately, the reality didn't quite match up to expectations. Let's start with the food, which can only be described as average. Thai cuisine is renowned for its vibrant flavours and intricate balance of sweet, sour, salty, and spicy elements. However, the dishes presented to us were notably lacklustre. The Pad Thai lacked the essential tamarind punch, and the green curry missed that fragrant basil freshness, essential to lift the rich coconut base. Both dishes could have benefitted from a more generous use of herbs and spices that are the backbone of Thai cuisine. Moving on to the service, it was disappointing. From the moment we stepped in, the welcome was less than warm, setting a rather underwhelming tone for the evening. It took a considerable amount of time to catch the attention of the staff for ordering. When the food arrived, it was with minimal interaction, lacking the customary Thai hospitality, which is all about warmth and friendliness. A significant damper on the evening was the atmosphere, disrupted not by the restaurant's own ambience but by an external factor — a child at the next table watching YouTube videos at a high volume. Normally, one would expect restaurant management to step in and ensure that all guests enjoy their experience without such disturbances. However, when approached, the manager refused to intervene, which was both surprising and disappointing. This lack of consideration for the comfort of other diners further marred our experience. Overall, Thai Square Trafalgar Square falls short of what one might expect from such a well-positioned eatery. Despite the restaurant's potential to capitalise on its location with robust Thai flavours and congenial service, it struggles with mediocrity in its culinary offerings and a disregard for customer service. For those seeking the true taste of Thailand and a dining experience to match, there are certainly better venues in London to consider.

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Kishen Borkhatria . 2024-04-19

MORE AT Google

The most delicious Thai restaurant in London. Delicious. This is the third time we have survived. It deserves a break

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hind hedo . 2024-04-17

MORE AT Google

Great Thai place with authentic flavors! They have great service and you are able to custom order your spice level on orders! The food is fresh and they have a good assortment of cocktails. The restaurant is large and we got in without a reservation on a Friday night. Great location and pretty decorations. Service is great and food comes out at the right speed.

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Mibbie P . 2024-04-14

MORE AT Google

the food a was disgrace portions well !!! I had 4 veg spring roll size of a little finger mainly a over cooked excess wrapping no or little filling, the satay was so dry we chewed our way through it - then the prawn soup a mug size serving had no flavour, lots lemon grass to extract from our palates - with frozen out of date or well over cooked prawns. we were on a time constraint theatre should not have paid and would expect a refund now on this review which I doubt will happen cost £55 for three if it was £12 each was not worth a return aqs even the the value was lets say ....I would recommend Rosa's Thai not far on Dean Street and more authentic

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Trevor Pickett . 2024-04-12

MORE AT Google

Food was pretty tasty. Portion was ok. A little pricy but in all still good with the service and the environment 👍

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J . 2024-04-05

MORE AT Google

This place boasts a prime location, which justifies its pricing. The food offered is of good quality and matches the ambiance. What stood out was the attentive service - overall, a worthwhile choice for both the location and the service.

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Sara Ines . 2024-03-31

MORE AT Google

Super loud, super delicious and well attended

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Pablo Romero Garcia . 2024-03-30

MORE AT Google

Stunning! I just had a conversation with a friend who came back from London and we both shared how much we love this restaurant, everything; the decoration, the service the food is just perfect

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Straight Edge . 2024-03-28

MORE AT Google

Had meny thi foods this without the best

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colin jones . 2024-03-26

MORE AT Google

Super delicious food, abundant dishes. The waiter who served us was super friendly. The place is beautiful. Cons: very noisy, acoustics are not good. Recommended!!

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Paula Castellino . 2024-03-23

MORE AT Google

Got the worst food poisoning of my life after eating their Pad Thai. Ridiculous!!! Do NOT recommend

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Gabriela Boaventura . 2024-03-19

MORE AT Google

Good food good service very good ambience

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A B . 2024-03-16

MORE AT Google

Food was awesome. Very authentic. Service is great.

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Frederick Ngan . 2024-03-14

MORE AT Google

Hari provided great service and the food was fast and amazing! A great dining experience!

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Griffin Bittel . 2024-03-05

MORE AT Google

This is the place to go if you want bland and ridiculously overpriced Thai food. Great service, mid dishes.

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Maksim Farkas . 2024-03-04

MORE AT Google

Excellent Pad Thai! (I repeated) Take the opportunity to try Thai wine (Syrah). A very pleasant experience!

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Alessandro Santos . 2024-03-03

MORE AT Google

Food Was Excellent. Guy who served us Hari pleasant and recommended us some nice dishes. Will definitely come back.

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anu thomas . 2024-02-29

MORE AT Google

Excellent service especially the waiter hari take cared us very well . food was so awesome, they did a great job for interior

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Nicole Lim . 2024-02-23

MORE AT Google

I recently visited this charming fancy restaurant tucked away in the corner. The food was outstanding. Especially the waiter mr Hari was awesome . We loved the green curry , definitely gonna come back next month

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Thị Lệ Tri Trần . 2024-02-21

MORE AT Google

Yesterday we enjoyed a delightful lunch experience at this restaurant. The atmosphere was vibrant and cozy, with friendly staff providing excellent service. The waiter who served us Mr. Hari was such a lovely guy. The diverse menu offered mouthwatering dishes, and my meal was both delicious and beautifully presented. Highly recommend !

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Althaf Rasheed . 2024-02-19

MORE AT Google

Hari provided excellent service, food was amazing.

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Astroh345 . 2024-02-18

MORE AT Google

Hari was really aweomse! food is great kao soi is also amazing.

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Taeshin Taechaaukarakul . 2024-02-18

MORE AT Google

Hari was an exceptional waiter and made great conversation with us. Would love to come back. Decor was beautiful

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Emeka Josiah . 2024-02-18

MORE AT Google

They are too dependent on coconut milk and lemon grass, which made a lamb curry and a chicken soup taste close to each other. Don't get me wrong, they were both good, just not different enough. Prawn crackers with dip are banging, though, not gonna lie.

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Abdulaziz Alhamdan . 2024-02-18

MORE AT Google

Nice food at this restaurant. Service charge (at 12.5%) was included which I think makes service less attentive however we enjoyed our meal. Quite expensive for what it is though I suspect you’re paying for the location too…

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. 2024-02-17

MORE AT OpenTable

Excellent. The setting of the restaurant was luxurious, with a relaxed, calm atmosphere. Food was delicious and the wait service was extremely efficient and attentive. All this for a reasonable price - it came to £201 including starters and mains for four people, five alcoholic drinks and a service charge. Will definitely be going back!

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Sophie Bailey . 2024-02-17

MORE AT Google

the food and service as usual were excellent. Quietly efficient. Would and have recommend this restaurant.

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edwardg . 2024-02-16

MORE AT OpenTable

Great ambience, delicious selection of food, fantastic taste, gladly again

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Christian Neudeck . 2024-02-15

MORE AT Google

Really tasty food. Decor is so beautiful it gives a lovely peaceful vibe.

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Lauren Noding . 2024-02-13

MORE AT Google

We enjoyed mixed starters, 2 mains and rice at this restaurant. The service was quick and the food was very tasty. The mixed starters were a little different from most Thai restaurants that we've been to (less formulaic) which was a welcome variation. It would have been nicer still if there had been a side order of vegetables available on the menu. The restaurant was busy and we were unfortunate to sit near to two noisy characters which affected our enjoyment of the meal (not the staff's fault though) . The place is well located, just off Trafalgar Square. For a central London restaurant, the price was reasonable.

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AlisonD . 2024-02-10

MORE AT OpenTable

Busy but disappointed with the food. Bland and not well presented

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seema chinniah . 2024-02-06

MORE AT Google

Arrived at about 17:00 on Saturday for a dinner before theatre show, black suit and white shirt. Dozens of empty tables, everywhere, front by the window and back. Asked for a table for one person. The answer: we are overbooked. Won't do for a good review.

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wzb bcd . 2024-02-03

MORE AT Google

Good food but portions are small.

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C R . 2024-02-03

MORE AT Google

Ask for the pre-theatre menu. It's very good value and the food is delicious. The staff are friendly and helpful. I've been coming here for years and it has never been disappointing

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Sarah Watts . 2024-01-30

MORE AT Google

Service was exceptional, the atmosphere was calming and you can tell that it is actually a thai restaurant l. Although when we had the food, I confirmed that they over compensated on how the restaurant looks because the food wasn't really that good for its price. The corn fritters were sickly, the green thai curry didn't taste right. The satay was good though.

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Gregory Rees . 2024-01-30

MORE AT Google

Great food, a little expensive but good service and great ambience

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I S . 2024-01-23

MORE AT Google

Good food, service can be improved, not worth it for the price.

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Pablo Vargas . 2024-01-22

MORE AT Google

Great location and decor. Set menu was excellent. A shame you have to pay extra for most of the main courses.

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Mark . 2024-01-18

MORE AT OpenTable

The Thai Square flagship restaurant is located in the heart of Trafalgar Square. An elegant spiral staircase, it's a central feature to this ornate and beautiful restaurant. The Thai Square are constantly updating the menu with creative and authentic new dishes .it's one of the best Thai restaurants in London and is loved by all.

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ling Chang . 2024-01-17

MORE AT Google

Rude staff... 11.30pm the waitress came to us and said: "sorry, you have 5min to leave the restaurant "

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Afef . 2024-01-13

MORE AT Google

Very good food !! Everything we tried was excelent !! We liked it very much !! Thank you !

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PABLOA . 2024-01-11

MORE AT OpenTable

Great food, service and atmosphere. Waiters were friendly and in attendance. Easy location from Charing Cross Station.

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Sangita Patel . 2024-01-08

MORE AT Google

new years day meal, very good service and food , both meat and veg options, nice ice tea drink, decor is bit plain , but otherwise recommend a visit ..

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Ulysses Nathanial Owen . 2024-01-08

MORE AT Google

The food was average for the prices and the waitress appointed to us was a bit rude. She did not smile and just left the plates on our table in a rush. The manager was much more warm and welcoming.

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Ravina D . 2024-01-07

MORE AT Google

Our food arrived tepid at best. After I had asked if we could have it hot it arrived five minutes later congealed and clearly microwaved.

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James Forshaw . 2024-01-07

MORE AT Google

- lots of space inside, with an upstairs - dimly lit - good for big parties (saw groups of 12 sit comfortably) - pad thai was excellent with 5 prawns - duck wrap was excellent; tasted like peking duck - crisps were really delicious and the sauce was spicy Overall, prices are higher, but you ARE in the middle of Trafalgar Square. Rent is high, so it's ~30% higher than your traditional Thai restaurant. Still great quality, kind staff, and a good meal. No thai iced coffee - shame.

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Albert K . 2023-12-30

MORE AT Google

Overall, food is just ok. They need to know that any Thai food will be INCOMPLETE without bird eye chilli and fish sauce. What I am not that pleased, is the service. One of the waitresses looks “very unhappy and grouchy” to serve or even to take order.

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Jaz T . 2023-12-28

MORE AT Google

Such a nice resturant, the food was really delicious and people are friendly. Recommended

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Fadya Hanina . 2023-12-27

MORE AT Google

Wir sind sehr verwöhnen, was thailändisches Essen anbetrifft🙏 Obwohl ich thailändisch mit dem Kellner gesprochen habe, hatte ich das Essen sehr europäisch serviert bekommen. Der Geschmack ist mild-süß. Satey-Spieße sind zu lange gegart; daher trocken und fade im Geschmack. Die Bratnudeln sind „ok“ für europäischen Gaumen aber nicht genügend für halb-europäisch-asiatisch wie meine Tochter. „Khao Sey“ (Reisnudeln in Curry-Hähnchen-Sauce) ist ein totaler Fehler meinerseits, dass ich es bestellt habe. Es schmeckt nur nach gerührte Sahne-Curry mit etwas Wasser - lauwarm. Hähnchenfleisch ist hart-holzig-kalt. Insgesamt reicht es für zwei Sternen, weil meine Tochter die gebackene 🍤 scampi’s mag und ihre Bratnudeln gegessen hat! Location ist top, dafür gibt es 5 Sternen! Service: es wäre schön, wenn sie sich mehr kommunizieren würden. Daher nur drei Sternen🙏

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Kim Kinkeo X. . 2023-12-25

MORE AT Google

arrived for booking of last sitting. Slow to get served but starter arrived almost immediately after we ordered. Greasy and old. Main course was adequate. Thai wine was good. Would put it at the standard of a low quality high street Thai rather than in keeping with the high prices and previously high reputation of Thai Square.

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MarkS . 2023-12-22

MORE AT OpenTable

I had an incredibly disappointing experience in this restaurant. I arrived as a single diner and felt that the staff had no interest in me whatsoever. Took an age to just be able to place an order, and then when the chicken satay arrived they were cold. I asked if they were meant to be served cold and was told the issue would be sorted. The next satays arrived just slightly warmer than the last. I explained this to the waiter and also said that based on this I would be cancelling the rest of my order. There was no explanation or apology, I was just presented with the bill. I don’t normally leave bad reviews, but I had such a terrible time at Thai Square I felt compelled to. I would avoid this place at all costs.

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Steven Morris . 2023-12-22

MORE AT Google

Enjoyable food, set price menu, very busy so service a little slow, staff polite and welcoming. Great location and wonderful decor.

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David Clegg . 2023-12-21

MORE AT Google

This restaurant had no atmosphere, no London buzz, when I dropped in one night without a reservation. I doubt it’s the kind of place which has a hot reputation. That is often the case with west end restaurants. You can’t help feeling this one has decided to make a living from passing tourist trade which means it doesn’t do enough to make you want to return. The portion sizes are small. My food was ok but I’ve had a lot better at other Thai restaurants around the country. The dishes are expensive which again you expect from a restaurant in this location. There is no zero alcohol beer option so I had a coke which instead of coming to the table in a bottle, was watery and flat. Overall pretty disappointing. I wouldn’t go back

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John . 2023-12-20

MORE AT Google

Pleasant meal, good quality. A lot of loud corporate groups, including the drunk effing and jeffing on the next table

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j Edwards . 2023-12-19

MORE AT Google

Excellent experience. Authentic Thai food. Great service 👏 👍

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Khusro Shamim . 2023-12-17

MORE AT Google

Very helpful people, lovely and great food and good customer care. 😀

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Fernand Boeynaems . 2023-12-16

MORE AT Google

Das Restaurant ist sehr zu empfehlen. Das Essen war fantastisch, der Service gut und aufmerksam.

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Gudrun Schmidt . 2023-12-09

MORE AT Google

An unexpected find! We thought it might be a bit touristy and so so, instead we found delicious food served quickly by friendly staff. We will return for sure!

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AlviseM . 2023-12-08

MORE AT OpenTable

What a lovely Evening. Great Staff and experience and the food was delicious

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. 2023-12-05

MORE AT OpenTable

Good food and portion size! Thank you Ling Ling!

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Malin Palomäki . 2023-12-05

MORE AT Google

Beautiful restaurant serving delicious food. Thoroughly enjoyed our visit. Staff were amazing.

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delish20 . 2023-11-24

MORE AT OpenTable

It's good but service isn't attentive need to keep asking for service, extra spoons, water jug refilled etc.

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Colin McQuistan . 2023-11-22

MORE AT Google

Wonderful location at Trafalgar Square. Large menu with tasty choices for everyone. Kind and helpful staff.

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Giu . 2023-11-15

MORE AT Google

Almost a home away from home where Thai cuisine is at. Pretty authentic with dialled down spiciness. Had the Padthai and it was laden with prawns. Good taste though a bit sweeter than expected. The starter plate has siew Mai which is not Thai, and the crispy duck was a nice mix of Chinese style-just that it was a bit dry/hard. The sate peanut sauce was a little bland and missing the spiciness. Overall good experience, great service, and nice ambience.

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Lim EV . 2023-11-14

MORE AT Google

Really enjoyed our meal,very good food and atmosphere

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Natalja Mitrofanova . 2023-11-12

MORE AT Google

Nicolas is a gentleman and looked after us so well. The service is only exceeded in its delight by the outstanding food 10/10 and delicious, interesting and such high quality. I recommend GOUQI!!!

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Adam Marshall . 2023-11-11

MORE AT Google

Would have given 5 stars, but only gave 4 for the fact we were asked to finish our drinks quickly as the restaurant shut earlier than expected and weren't advised of this from the start.

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Antoinette Gallagher . 2023-11-11

MORE AT Google

Good location and set menus. Friendly staff

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Karen Fisher . 2023-11-07

MORE AT Google

Really nice set menu. Staff were attentive and service was quick enabling us to get to the theatre in plenty of time.

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Mark Baiden . 2023-11-06

MORE AT Google

Excellent restaurant Thaïlandais, très bon rapport qualité prix. Service irréprochable, décoration magnifique.

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Mélanie . 2023-11-05

MORE AT Google

A great place with wonderful food and excellent services.

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Saud Alharbi . 2023-11-02

MORE AT Google

Delicious food and attentive service. A must-visit for food enthusiasts! I would recommend the papaya salad and pad thai

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Kelly Nguyen . 2023-10-27

MORE AT Google

Nice spot with good food. Got my order wrong so I had to wait for it to be remade which wasn’t ideal.

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Emma Swain . 2023-10-27

MORE AT Google

The food was fresh and tasty. Our server was friendly and efficient.

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C Hogan . 2023-10-25

MORE AT Google

good food, amazing ambience, great service. Definitely recommend

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JayMack . 2023-10-21

MORE AT OpenTable

The place is a lot bigger than it looks. Was really impressed with the quick service. Both the panang and green curry were wonderful.

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mark shimeld . 2023-10-20

MORE AT Google

Having had a good experience a few years back for my daughters graduation dinner, I booked a table for 10 for my son's 21st Bday lunch, on 14oct23. Other than the service from Alise and Num the service was unsatisfactory. One particular European waitress was surly all the time and should not be working in hospitality. The food was too salty or too sweet. Haven’t had a worse Pad Thai ever. We were told we could cut the birthday cake we took, but we could not eat it despite telling them we will pay to consume and or order desert at £9.50/person. I made the booking on the telephone and told them it was a b’day lunch yet I was not told that we should not bring a cake as we had done the last time we had 12 people for dinner. I even cited the dinner we had when making the booking. I asked to speak to the Manager but he was on break and did not bother to see me when he came back. Poor excuse for Thai food. It is more of a fast-food outlet than fine dining restaurant and definitely not worth the £500 I spent. Completely ruined my son's 21st Birthday. Would not recommend the place to my enemy.!!

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Magnus De Souza . 2023-10-19

MORE AT Google

Lovely restaurant, nice ambience and buzz. Staff very friendly and attentive and the food, as usual, is very good. Wide selection of dishes on the menu so something for everyone, even a good range of vegan/vegetarian. Recommended.

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JanE . 2023-10-17

MORE AT OpenTable

this restaurant is off the beaten path of the theaters. They do offer a 2 course fork, special good all the time, but when we arrive the gentleman at the front desk was not happy about giving to us, which gave me a bad feeling to begin with the food was good we had pad Thai shimp and vegetarian. Duck was also at the table which was not that good also had curry chicken, which was a bit too spicy. The waitress was very nice. and patient and helpful in people.

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harriet miller . 2023-10-16

MORE AT Google

A good meal. Popular with tourists too nowadays.

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A . 2023-10-13

MORE AT Google

Great location, lovely food, nice restaurant. All staff members were friendly, accept for the extremely unfriendly lady that “welcomes” you. She couldn’t muster a smile even if her life depended on it, and clearly wished you hadn’t bothered showing up as you’re nothing but a nuisance to her. Rant over, it was just this one lady who they should not allow out of the kitchen, everything else was great.

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Maarten Mocking . 2023-10-12

MORE AT Google

The best Thai place in London in town hands down! The green curry is to die for 😘

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Chau Trieu . 2023-10-12

MORE AT Google

The food tastes bland. You'll get better flavour out of a Sainsbury's frozen meal. This is not an exaggeration. Quite how it's possible to have so little flavour is astonishing. The portions are small, the prices are high. The only thing it has going for it is the location where ignorant tourists will continue giving them trade. Which is the only reason they can get away with this kind of cuisine. Do yourself a favour. Go out slightly from the centre to find a better restaurant. Or eat cardboard with soy sauce. At least it will be cheaper. And perhaps just as nutritious.

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Amir Malik . 2023-10-08

MORE AT Google

Served us shrimp pad Thai instead of vegetarian pad Thai even though we are vegetarian! The waitress then said “it was fine” and said we should just take the service charge off. Terrible food anyways - wouldn’t go again

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Rohan Shah . 2023-10-03

MORE AT Google

My friends and I chose this place because of the central location (1-2 minutes walk from Trafalgar Square). And that is also the reason we believe this might be a tourist trap. The interior ambience is nice and the staff was friendly. But the food.. had a mixed reaction from all of us. The starters was a big let down (vegetable and tofu satay) - but the sauce that accompanied it was good. Regarding the mains, I liked what I ordered (Kao sol). My friend was very disappointed with her order (tofu and cashew nut). The other 2 friends found the food decent (pad thai and chicken stir fry). So as mentioned, a very mixed reaction! I really did like the Thai milk tea. Can’t claim to know how authentic it is- but it was good!

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Stany Babu . 2023-09-29

MORE AT Google

I chose the restaurant based on reviews and location. We were 5 and everyone agreed that the food was well under par. The service was OK but not friendly and not really attentive. Certainly won’t return.

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GourmetRos . 2023-09-27

MORE AT OpenTable

Lovely design, excellent food. Staff was a bit cold and seemed inexperienced. I guess that's to be expected in Central London. All in all, a nice experience.

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Eran Boudjnah . 2023-09-24

MORE AT Google

Absolutely loved the experience at Thai Square! The service was top-notch, and the flavors were as authentic as it gets. A delightful Thai culinary journey!

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Ashwin K . 2023-09-23

MORE AT Google

Nice location nice food. Some waiters were more attentive, some not so.

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JohnG . 2023-09-23

MORE AT OpenTable

Nhà hàng Thái tại gần quãng trường Trafagan, món ăn ở đây có giá bình quân từ 15-20 bảng anh.

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Hung Ngo . 2023-09-18

MORE AT Google

Delicious restaurant near Trafalgar Square. Reasonable pricing, food is sooo good, desserts are incredible

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Olga Quintero . 2023-09-18

MORE AT Google

An absolute revelation! Fantastic food, just superbe. I will come back!

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Simone Zumbo Amadori . 2023-09-13

MORE AT Google

Came here yesterday for the bottomless brunch. £45pp for 2 courses and bottomless drinks. The food is not the best Thai food I have ever had, the starters were a little underwhelming but the beef pananag was aroy mak mak. The service was very good, considering how busy it was, the staff were very tentative and we didn't ever have to wait for our next drinks. All in all, I would definitely recommend it 👌🏼 when they say bottomless drinks, it really is bottomless unlike a lot of other "bottomless" brunches. Khob khun

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Gary Just-Gary . 2023-09-10

MORE AT Google

This is a great spot for some good Thai food. The panang curry and broccoli with shiitake mushrooms was delicious! Service is not that good. Try to avoid the lunch/dinner rush to get better service especially if you’re trying to go and see a show! Try and find a spot that’s not underneath the air conditioning - the food gets cold too quickly.

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Nolan Rumble . 2023-09-10

MORE AT Google

Very simple fast food for restaurant price

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Alex D. . 2023-09-09

MORE AT Google

Absolutely wonderful, food, service, quality. Our server was a delight and just a great dining experience

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MichaelF . 2023-09-07

MORE AT OpenTable

Super Service, super Preis Leistungsverhältnis, bestes thailändisches Essen, das ich ausserhalb von Thailand hatte

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Helena . 2023-09-07

MORE AT Google

Attracted by the exterior decoration at the entrance and the distinctive interior decor of the restaurant. They offer set menus for both lunch and dinner. The Tom Yum soup is incredibly innovative, different from what I've had in Thailand or the UK, and it's quite spicy with a lot of chili oil. The appetizers and main courses are decent but not exceptional, with the chicken cashew curry in the main course having a very Chinese-style taste. Overall, the food is average, service is good, and the restaurant's interior design is a plus.

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Summer . 2023-09-07

MORE AT Google

I came 30 min before close and didn’t get a take away service I think they should change opening hours

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Bar Ami . 2023-09-06

MORE AT Google

Great location with good food. In my opinion little off in terms of authenticity. Service is not that attentive.

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GeneK . 2023-09-01

MORE AT OpenTable

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