TGI Fridays - Trinity Leeds in Leeds

Visited TGIF for a drink, they had 2for1 option/offer which runs all day.. Buy one cocktail and get 2(same), we went for a long island ice tea, it was good but not that strong, for some reason in UK the alcohol percentage is lower in cocktails as compared to Mumbai. Nice big place, but not much crowd even on a Saturday night. They were prepping up for Halloween, hope the event lites up the place..

Poor service, stood waiting to be seated for 5 minutes no one came despite two members of staff looking our way so went and sat down only to be told we had to move so was seated at the back of the restaurant where we sat for another-5 minutes before someone came to take our order. Ordered the burger with no mayo or pickle waited another 25 minutes before our was delivered only for the burger to have mayo. Asked if we wanted another burger but said the wait time would be another 20 minutes so didn’t. The restaurant was quiet so there was no excuse for the service and wait time to be that poor

Always love TGIFridays for the delicious food. Staff are always incredibly nice as well and even gave us some drinks on the house when we were out celebrating which just made the night even better. Thanks a bunch guys for such a great time 👍

Surprisingly good for a chain. Food was better than I'd expected - the shortrib fajita was an actual bone in shortrib. Nachos very tasty. My son enjoyed the cheese donuts and his burger very much. Millie, our server, was super friendly without being overbearing. It wasn't cheap. Shortrib fajita was £24. Given that shortrib as a cut of meat is on the lower end of the scale, this should be reflected in the price. Can of Dr Pepper was over £4, bottled cider was £7. Total bill was nearly £90 for two of us - two starters, two mains, two Dr Peppers and one cider.

Cracking service from the team here at TGIs, food was great and we were very well served.

Worst experience I had in a long time, where do I even start… The place is freezing, I guarantee you can't find another estabilishment this cold. The restaurant is huge and mostly empty but you still get seated right next other people - everyone gets crowded in the same little area. Service is lukewarm at best, food took really long, music too loud, everything from floor to table is sticky and while the beef burger was fine the chicken one actually didn't smell the best. And on top of that its actually quite expensive for a burger restaurant. I kid you not, you'll have a better time at McD's

Had a meal here this evening, restaurant wasn't busy at all, service from Shannon was great, rest of the team were poor. Gave feedback to the manager, and just received alot excuses. Lots of mix ups with the food items, long wait times and half way through eating dessert, the bill without being asked for, was plonked on the table. All very odd. Shame as it was a birthday meal out. Food was really good, but the service was poor.

cant go wrong with their jack daniel ribs, absolute top notch

Waited 25mins and nobody came to take our order so left and went to Nando's instead, staff to busy making balloon flowers

Spur of the moment decision for a meal. Really tasty and the staff were helpful and friendly without hoovering or in our face.

Excellent food and service … we were looked after by Hannah and she was absolutely fantastic. We were celebrating my nieces 3 birthday and she made it stress free. Brilliant experience and will be coming again. Thank you ☺️

Dryer chicken than the Sahara desert

Loved it here our server carrisa(dk if it spelt right) was lovely and made us feel so welcome will be coming back x

We came for food on Friday and had a really nice time. Our food was delicious and our server Shannon was so helpful and friendly and really added to the experience we will be coming again!

we were served by Millie, she was lovely and very patient with our complicated order. thankyou :)

We ordered desserts. They didn't have banana for toppings. That was fine we chose an alternative. We ordered piña colada too. They didn't have coconut cream, but that was fine too because we ordered an alternative again. We waited too long for the mojitos. The staff did apologise. There was a problem with the mojitos. There was more ice than anything. No flavour or much alcohol. We did mention to the staff. She said they make all the mojitos the same measurements and without anymore ice, the drink would be half full. She offered another drink. Again they took long and this is when it became a little frustrating. Overall the service was slow. We were quite disappointed with service.

Refund its cold and livid already ate

Our server Tia was lovely always making sure our drinks were always full and had a laugh with her also. Lovely food and the atmosphere was amazing. Would defo recommend.

Our waitress Clarissa was lovely and we had a great time both the food and the cocktails were delicious!!

Reece was our Waiter. He has excellent customer service 💯

was hoping for an enjoyable bottomless brunch, but no. the service was absolutely awful. we had 3 cocktails each in 2 hours. we only got asked if we wanted more drinks 3 times. waste of time and money.

Very very quiet...could this be because TGI's is now quite expensive. Very surprised at the prices and lack of vegetarian choice. Although the Mac n Cheese was nice, but why not do it as a main rather than just a side dish?

The delivery driver dropped my food all over and I’m missing items

First I wanna say food and cocktails was great the service was a little weird to say the least. We got showed to our table (she didn't say we will get someone with you shortly or anything like that) we sat down for at least 10 minutes before I had to get up and go to 5 servers that was standing at the end of the bar talking with one another and when we finished our food we wanted another cocktail yet again had to go up to the bar and the only time the service was good was when we was leaving and paying for bill. Overall I've been to multiple tgi Fridays but this is the first time service has let me down

Ate in Trinity TGI.s today..Assisted with our order by ABBI J. Very polite , helpful & lovely... Sandra xx

Amazing service as usual, the waitresses are always happy to help, as well as provide quick service. The food is always a hit! The restaurant is always clean,tidy and presentable, the decor is still fresh! Worth a visit after a day of shopping. Thank you so much Abbi and Gemma!

Absolutely amazing mothers day there. The manager and wait staff couldn't do enough to help and make my mothers day great. Pancakes were amazing, all devoured by myself and 2 kids.

No booking required, excellent food and service.

Thank God it’s Friday as I do not have to work!!! I’ve got a question though… does this seriously open on just Fridays??? If so where does the income come from?!? My respectful, and dead honest analysis assumes that this may not be sustainable in the long run. I feel like doing work already!!!

If I could give TGI less than the one star I would. Dry burgers and luke warm pasta make this place a bit of a sad reflection of what it used to be. Even the waitress said that she found the food to be a bit cold. We wont be going again and I would suggest you find somewhere else if TGI is on your mind

We ordered 5 burgers for home delivery....what were supposed to be burgers with bacon cheese etc..ended up being 5 shoe soles with its garnishments. Very disappointing dinner. The meat was way too overcooked.

Literally arrived just after opening for the day, was amazed that there was a good few other customers there already, Second time in Leeds and second time visiting Fridays, both visits was wonderful, had a range of drinks this time which went down very well with the meal, the meal was cooked to perfection and tasted amazing. Thanks to Abbi who seemed to be everywhere looking after our every needs, and keeping us topped up with drinks, never felt rushed and atmosphere was relaxing. Will definitely visit again. Thank you.

We took advantage of a meal deal which was ample for me and my 5 year old

Called on monday, the food was okay, we looked at the dessert menu, everyt5over £8 per portion, wow thats extortionate

Drinks didn’t cone till we where half through our meal. 1 of our meals was stone cold and we had ti send it back to get a new 1. Was really looking forward to going and having a nice meal but unfortunately after to nights experience we will not be returning. I do understand that sometimes it can be extralegal busy and these things cant be helped but when we went it wasn’t that busy and it just looked like the bar staff where always having a little chit chat and not making drinks.

Takes longer for the order to be delivered

Popped in for a meal whilst in Trinity Shopping Centre. The restaurant was very quiet, only 3 tables in use. We waited approx 10 mins to be shown to a table, which we subsequently moved from because it was drafty. The meal was barely warm and not very appetising. Wished we'd gone somewhere else.

Second time ordering some food through TGI's via Deliveroo. Called up for some help with the order, Gemma was fantastic and super helpful. Nabs cooked all the food to perfection & everything packed by Abbi, no items were missing. Really nice and warm too! In general really happy and would definitely recommend!!

Amazing food and location everything was amazing ,the guy Pasquale I guess was his name was so friendly and professional ,we will be back

Dark place with dirty tables. Service was unprofessional. Water spill the beer on the table and left... Of course the table was covered in spots from beginning, so probably it fits in their standards...

Pleasant experience, friendly staff(Emma who served us), food came fast. everything was decently cooked and the dip sauces were very tasty.

Great service from Pasquale! Will be back loved the ribs

Brilliant. The place was cold but there was not many people on.

Went for a family bottomless brunch. Had a fantastic time service fantastic staff friendly

Over price grease burger 🍔 25 pounds 💷 for so called wagu burger Shocking 😲

Appauling portions, completely inadequate. They must be working on a 90%gp. Never again

The burger was dry inside the cheese was hard

Like the steak, but the place needs refurbishing.

Me and my 2 friends were served by a waitress called tiff about 1pm 3 of us she was great fantastic polite nice very beautiful lady friendly helpful food was great left a tip for her

I diddnt recive my order. 2 and half hours waiting, called restaurant they forgot to make it, called again after hours, told there is no delivery driver who colecting it. Send my refund, usles company

Bar staff ignored us, cocktails were not as advertised (£5 cocktails - just a whiskey sour available) and 2-4-1 cocktails were £16 and looked nothing like the pics. If the staff got off their phones and paid attention maybe they would have made our cocktails better. Had to ask twice for a receipt too!

Food was meh, made even worse by the hour wait to receive it.

Terrible. Service wasn’t good, at all. The food took over an hour to arrive and the food was freezing cold, we couldn’t eat it The fire alarm went off multiple times, after someone burnt food. The smoke of the burnt food radiated through the restaurant, babies were coughing from it. BABIES, and children too. My sister has asthma, and the smoke didn’t help with her asthma as she was coughing, along with the many other people. Food was delayed, even longer than the hour we were waiting. We ended up leaving, without our food as the smoke got too bad for my sisters asthma and Terrible customer service/ waiting time for the food itself. Needs to change, soon. Probably not going to come back, ever.

We waited over 1hr and a half and are food still hadn't arrived also with alot of smoke in the atmosphere my asthma got really bad and i had to wait else where to take my inhaler the services are really bad they talked while food was piled up not being served Terrible. Service wasn’t good, at all. The fire alarm went off multiple times, after someone burnt food. The smoke of the burnt food radiated through the restaurant, babies were coughing from it. BABIES, and children too. I have asthma, and the smoke didn’t help with my asthma as I was coughing, along with the many other people. Food was delayed, even longer than the hour we were waiting. We ended up leaving, without our food as the smoke got too bad for my asthma and Terrible customer service/ waiting time for the food itself. Needs to change, soon. Probably not going to come back, ever.

Food and staff good ,but the heating was not working everyone was cold inc the staff thd temp was zero this meant that we were cold and the food soon went cold,we are planning another visit soon so it will be interesting to see if the heating has been fixed.

Agree with all the latest reviews below. Wish I had read. Absolutely freezing. Kids serving you. Food was burnt and very average for what they charge. No where near the standards I'd expect after visits to other sites.

Great visit as always. Love the food option, nice and tasty. Love the fun deco of the place and the staff are always so good and attentive.

So disappointing! I’ve been to this TGI’s several times and the service has declined massively in the past year. Went for our meal there today and was told there’s no heating in the restaurant as it’s broken, our meals were faintly warm, were never offered a refill of my drink despite it being a Diet Coke and taken ages to receive our bill, the waiters and waitresses just seemed to stay by the pass next to the kitchen whilst the customers were left wanting to place an order etc. It seemed like it was mostly Christmas temps who were just learning from one another tbh, won’t bother in future and will stick to the White Rose branch.

we went here for a meal and as with every where the prices have gone up. the food and service was good but the restaurant was cold with temporary heaters around but they were not switched on?!?

Don't go! There's no heating, all customers sat in their coats, couldn't belive it! Apparently this has been an ongoing longstanding problem, we'd have been warmer in the market. Staff friendly and apologetic.

Food and drink were excellent! Very cold as the heater was broken. But still had a good time

Wouldn’t go back. The restaurant was freezing. We waited 20 mins passed our booking time, even though lots of spare tables. Steak came clap cold(£26,90 check the pic out) they sent wrong drinks twice, the whole experience was a complete shambles. Not worth the money or and £6.20 for a bottle of Budweiser is just extortion and taking the piss.

This place a rip off the burgers in burger king are nicer. Save your money go somewhere else.

Great food, great atmosphere. It was a birthday treat for my daughter so didn't mind paying a little extra although I was shocked at the price of my double gins. I can't complain really, I got lots of freebies, kids ate free, staff were friendly and attentive but not overly so. I thoroughly enjoyed myself and the kids want to come back for Christmas.

Food was really nice but my sons order arrived at our table about 10 mins before mine and my husbands which meant he was finished and started eating mine! The girl serving was lovely and kept us topped up with drinks. But the whole restaurant was freezing! I had to keep my coat on and i saw a few others doing the same so didn't think it was worth moving tables! 🥶

Food was bland and not hot... Cocktails had absolutely no alcohol in them, even though the waiter confirm they apparently did. We ordered 2 cocktails but got 4 as apparently thats how they are served but we werent notified of this. Didnt want to fight with staff as it's all kids slaving away for minimum wage and thats how they act, cant blame them. No AC so it was cold, we had to wear our jackets while having a "tropical cocktail. Complete waste of money, a Tesco meal deal would have been a better option than a dinner here.

We had a great family night out at TGI Fridays Trinity Leeds and we experienced fantastic customer service from the team. Shout out to Reece on the TGI team who looked after us and ensured we had a great time.

It was my birthday stuff was out of stock food wise food has gone downhill it was hard not appetising the only good thing was the dessert. The heating was broken so we were cold

Food was exceptional except on my chicken finger BLT has bacon on it which I specifically asked the waiter not to have on otherwise good !! My mate also asked for no cheese on his garlic bread too which was a shame due to him waiting for another batch to get brought out

Service started poorly has we waited ages to be seated after multiple staff members walking past us with no acknowledgement. Our food came quite quickly and we still had not gotten our drinks. We called the waitresses' attention and they had forgotten our drinks. We started digging in but the food was basically cold. We waited for the waitress to come over to bring this to her attention and when she did come over, bearing our drinks, one was dropped by the waitress and smashed on our table, spilling all over. I've been a waitress and restaurant manager for a few years in the past and I can understand these things do happen and the waitress did apologise but there was no problem solving, the waitress mentioned that the table now smelled of alcohol but did not offer to move us (the restaurant was mainly empty), so we did ask to move and move our plates and cutlery ourselves. The waitress did not return as she'd left in a hurry with dripping cloths and we were still waiting to eat as we'd not been able to say our food was cold. After letting them know, she called her manager over and the last did not offer any solutions, just asked us what we wanted her to do. She then apologised and said she'd have it remade. We then waited around +20-30 minutes for our hot food to come. The food was okay, no one came over to check on us during our meal until we were finished and they offered us the bill. As I've been a restaurant manager for 2 years, I was shocked to be presented the bill and pay full price for our meal and drinks after all this. Honestly so disappointed, I'd never been to a TGI Fridays but the menu and decoration shows great potential. A shame that the staff did not match the energy and did not provide a good experience.

Service was fantastic, food was great but they were out of quite a few items, bacon and ribs, however the great service and affordability makes up for it.

I don't usually leave bad reviews, but the food was so bad. Me and my 2 friends left all 3 meals. My burger was dry, tasteless, it was like rubber. The staff were very friendly though so we didn't complain at the time.

Decent enough food & lovely mocktails, but think the priced have gone up.

The most depressing birthday meal I ever had and the worst TGIs I think I have ever been to. I don't even know where to begin with how much of an appalling service we received. Our waiter - literally acted like she was part of the living dead, no smile, barely any acknowledgment from her the whole time we was there, then to top it of, we didn't get any menus until 10 minutes in to sitting at the table and we had to get up to finally ask for them when we found a waiter lurking around. Then, my family member gave one of the staff members my birthday cake to bring out and light once we had finished our food - we waited up to almost 50 minutes after we had finished our food, to then again, one of my family members having to get up to then ask for the cake, not once but TWICE to be brought out, for then the waiter to bring the totally wrong cake out and give me a slice of their birthday cake - with no ' cherry happy birthday' statement, just did not barely speak again, but the fact they totally forgot we had gave them our big birthday cake to bring out was shocking. Ruined the whole birthday meal and hopefully we will look back and laugh at how much of a mockery it was because that's all I suppose we can do. The manager did provide us with a discount as we had to complain, that was the only if any positive experience of the whole night.

Brilliant place amazing service I went out with my best friend to celebrate my birthday we ordered the chicken strips they was phenomenal.... service was awesome the young lady called Gemma looked after us really well made me feel so comfy and she even went and got me a piece of cake to take home.. Will gladly go again

I went there for my birthday dinner with friends and it was extremely sad. They didn’t have most of the items we were hoping to have and moreover, the food wasn’t appetizing. Imagine spending over 100 pounds at a place and leaving unsatisfied. 😅 Plus we had to wait for a really long time. Wouldn’t recommend the place for food or overpriced drinks.

Me and my family recently visited and I have to say we absolutely loved it! We was instantly greeted by Gemma who looked after us all evening. Straight away we spilled a drink and Gemma offered us another table rather than us sitting with napkins everywhere. The food was lovely and the service was fantastic! I would highly recommend TGI and Gemmas fantastic service.

the sesame strips and chips hard and dry

Food and Staff were great. This venue seems to be terminally understaffed. Not their fault though.

Very friendly and accommodating staff and good food

Great food and brilliant service

Really helpful staff and quick service

Recently had a great experience at a tgi in the northeast but TGI in Leeds Trinity avoid. We arrived and were shown to our seats. Restaurant was almost empty at 19:30. No one returned to take a drinks order though we could see staff chatting. Eventually when someone came over after a long wait we gave our order to be told that the menu item was not in stock...... could have told us that when we were being seated. Subsequently we asked for 2 mins to re-select. Must have been 15 mins before anyone returned. The food that came was okay but not spectacular. Partners dish was bland and seemed like some element had been missed from the recipe. Finally annoying to see that the prices at this branch are higher than the prices on the online menu. I'm sorry but I would say avoid.

Absolutely brilliant wish I could get again

The I ordered was way to spicy. My husbands burger was dry. My grandchildren enjoyed their's. The final bill was way to much for what we had.

Do not go!!! Poor service, just teenagers servers (no management), floors sticky all the way to the toilets, others tables not cleared for the whole time duration, toilets horrible - Went there after travelling north to Trinity to treat my daughter, host did not acknowledge me, told us to wait although restaurant was empty, ordered waited 40 mins for food, had onion rings was told I needed to pay £1 for BBQ sauce - see pic same tub that my daughter got her beans in (2 tablespoon) - toilet locks all broken. Twice the next to us table was seated and they walked out. PLEASE AVOID, Save your hard earnt money...

The food was delicious, getting seated was fast and efficient, however the service was VERY slow, both in taking our order and getting the food to us. Prices were expensive as well. Sorry to say we won't be going back!!

Muy buen lugar para comer estuve por la tarde y nos sorprendió la oferta del 2x1 en cocktail y estuvieron espectaculares

We went in for dessert as there was nothing special in Trinity. The only dessert I fancied was for three people so I passed. Instead decided to have a cocktail while the rest enjoyed their puds. It was 2-4-1 for the cocktails - I misread and thought they were a fiver but they were actually £15!! Even at half price it wasn't worth it. £35 for two puds and a 2-4-1 cocktail.....the saving grace was the good service, they can't help the prices.

Food tasty but service was really slow even though restaurant was only a third full

Didn't have food, but service from barman and management were excellent, and great cocktails 👌

My first time at TJI. Really enjoyed the meal, sure we'll be going again.

Everything was amazing! The food, staff and atmosphere. Would go back anytime. Highly recommend.👌

Charlotte was amazing, an asset to team!!! great service and great food:) thank u <3

Food was nice, however, the nicest experience I’ve had with in Leeds thanks to the waitress Georgia. Made us feel really welcome and went out of her way to make it the best experience we have ever had here! Fantastic customer service! Thank you very much ❤️

Another bottomless brunch. This time celebrating my daughters graduation. Amazing time. Great food, drink and service.

I have been in many Fridays around the country and around the world but this is by far the worst experience I have had. The food was as good as always but the service was terrible. The host was functional but not friendly. Bar staff were good but table service was shocking.Our first server was totally uninterested. Didn't introduce himself, wasn't friendly and even had to come back after taking our food order to check one of the 4 items ordered. It was ridiculously warm inside and it didn't appear that the air conditioning was on. There was no cutlery or drinks list on the table and when the starters arrives we had to ask for cutlery. The floor was dirty with napkins and blue roll on the floor while all staff ignored it. When we ordered fresh drinks the dirty glasses were left on the table and the Heineken 0 was at room temperature. Our starter plates and dirty glasses were never cleared throughout our visit. Mains were delivered and all staff left the dirty plates on the table. Once again we had to ask for cutlery.we had to ask for a dessert menu and when it arrived we still had to eat around our ditty starters and mains plates. The toilets were dirty. At no point did we see a manager and this must have contributed to the disorganised and careless attitude of all servers. I feel sorry for the kitchen team as the food was good and they must have been melting in there. Chloe who took over from the first server was an improvement trying to resolve the warm beer as best she could and cleared a couple of items but even then didn't go far enough. maybe she had been dropped in the weeds with another of her tables having a very drunk girl on it who fell down a step as they were leavibg. All in all a terrible experience and possibly the worst dining experience I have seen in ANY restaurant. Short brown hair about 5 foot 8 late teens or early twenties on the section near the toilets.

My friend booked this for our end of term outing. What a disappointment!! It was a really warm day it was stifling in TGI we asked if the air con could be turned on we were told there was no air con. We had booked the bottomless brunch for 7 people 5 of us upgraded to cocktails. I appreciate it takes time to make cocktails for 5 people but 45 minutes is extreme. The service was shocking we had to ask every time one of us wanted a drink and had to wait at least 30 mins for our drinks. My friend ordered a glass of Prosecco this took 45 mins to arrive when it did arrive it was warm. To say we were all disappointed is an understatement. We were there for 4 hours(not by choice). Our bill was £244.00 what a shame!!!!

A good TGI. The waiter gained the extra star as he was great. It was a Wednesday Eve so there was us and one other table. Very quiet. It might be livier on a different day but it wasn't that night. Cocktails are 241 but not got any oomph to them. One of the party I was with questioned if any alcohol in it 🤯 The waiter was very patient with the table.

Oh dear… Incredibly slow service today even though there were plenty of staff and the venue was not at all busy. Food was left on the pass for an inordinate amount of time meaning that when it was delivered it was baked. Presentation was lack lustre and match the service from a team that were clearly not very interested today.