Tesco Cafe in Newport

Cracking breakfast, served by helpful, cheerful staff 🙂

Poor packing.Left butter sachets melt through bag. Ended up with butter everywhere.

In Tesco Cafe, where I hoped to dine, A dreadful experience crossed the line. A worker named Stephen, quite rude indeed, Shouted at me and my kids—no need! We ordered some toast with avocado spread, But received a scolding instead. With raised voice and temper, Stephen did roar, Leaving us startled and wanting the door. Professionalism lacking, kindness unseen, Stephen's behavior was far too mean. Humor aside, this isn’t a joke, A family’s meal spoiled by one angry bloke. Dear Tesco, I implore you, take heed of my plea, Train your staff better, for the sake of harmony. An outing meant to be pleasant and calm, Turned sour by Stephen's loud psalm. So, while the food was fine, as one might suppose, The service from Stephen—well, that surely shows. A cafe should welcome with warmth and grace, Not have staff who shout all over the place.

Excellent service as always. Drinks were hot, prompt and lovely. Great service from Steve and Tracey. Thank you.

The driver was Fast asf and the food was good

Breakfast was lovely, not greasy, very tasty & presented in a way where nothing gets soggy. Beans were in a pot and butter for toast seperate so the toast doesn’t go soggy when transported. I would definitely order from here again. Personally I think it’s the best breakfast I’ve ever had on delivery.

Lovely and chilled today . Speedy customer service and care from cafe staff..who were cheerful and very focussed.

did not receive the drink but had been charged with no alternative item

Please add chicken or beef sausages and turkey rashers to the big breakfast as an option for none pork eaters, my partner and I would love to come here more often but we don’t eat much pork so the food is limited.

Delicious Food , I will be Ordering it Again !!!

All the food was overcooked & greasy. It was as if they just couldn’t be arsed on a Sunday morning & used leftovers.

Come here every week to meet up with my friends.

Crap service by some staff with attitude complained on several occations but have only managed to get banned from the manager

As middle of the road as you can get

After battling the shoving customers, trolleys and screaming parents it's great to sit down and have a relaxing cuppa.

Had a quite a good experience. Coffee was good tasting with clean cutlery.

Great service; the waiting staff were really friendly and quick to serve drinks to the table. Great value food - particularly the posh beans on toast.

Triple chocolate muffin was missing, but everything else was fine.

Everything was burnt and had to bin the lot

While waiting for my wife I had coffee and toast, no knife supplied so I went to the checkout to get one, after being ignored I eventually got the attention of the lady with the head scarf and glasses, she went into the kitchen to get one, I watched her through the glass in the door, she washed a knife under the tap and she could not find anything to dry it with so she used her apron which was badly stained with ?? I did not eat the food as this put me right off it . My wife eventually joined me so I went and ordered 2 coffees and 4 pieces of toast (.white bread ) it eventually arrived at the table only to find it looked like it had just been showed the toaster as barely brown. I took it back to the counter and the young lady with green streaks in her hair was very apologetic and assured me that it would be sorted out. It was brought back to the table just a small bit browner, back it went AGAIN, it eventually came back, the same toast not fresh, actually looking like toast. Female members of staff who were serving open food did not have head covering so stray hair could easily get into the food. For a big organisation as Tesco, who are installing more and more self check out and doing away with staff, should be ensuring that ALL STAFF who work in the cafeteria have health and hygiene training, it appears that they have NOT had any or they just ignore it

Ordered 4 avocado & halloumi muffins. Only sent the bottom of the muffins with one piece of halloumi when there should be 2. No tomatoes, relish or top muffin bun. How do you do that? They must have deliberately sent it like that.

Called in to the cafe with friends on Saturday for food and a drink, carnage absolute carnage. Food unedible drinks slow, not just myself who complained people wanting their money back. Wouldn't return if you paid me! Rude staff, staff not having a clue what they were doing and no sign of a manager or anyone who knew what they were doing. Kitchen then closed around 3pm but poor people in the Queue wasn't told this till they reached the till, some had been waiting over 30mins. Needs a complete overhaul if you ask me and get some staff that can complete their duties..

The good was hot,well cooked and tasty .lovely.

Great quality food, and arrived hot.

My whole of my coffee was spilt all over the bag saturating my breakfast wrap so neither was fit to eat or drink and the driver was absolutely disgusting! Told me it’s not his problem sort it with just eat and left the bag on my doorstep

We went there yesterday and she was very disrespectful. She treated us in a horrible way. She kept breathing in and out when I was ordering. It was an old lady, and then when other girls came up and had there turn she was literally laughing with them and everything. I am disappointed.

ALWAYS ENJOY THE FOOD.EVERYTHING DELIVERED THAT IS ASKED FOR. YVONNE

Orderd a breakfast bap but only received half ...only half the bap too ...no top piece of bread . Literally an open sandwich....how does one forget bread on a sandwich? .....very confused

The lady who gets the order, incredibly rude!! She even acted irritated at a little girl who was asking for an extra fork. I asked her for a rubbish bin to throw out the tissue I used cleaning the dirty table. She said to me keep the tissue with me?? She looks very unhappy working.

The lady who served me wasn't in a good mood, but it wasn't the first time she wasn't nice. I really wish Tesco's cafe would have more lovely people like the old lady who was kind and made my daughter a fresh sandwich because they had ran out of it and less people like the last one who served me.

Best tasting breakfast roll we have had First

Oder arrived both coffees had spilt into the just eat bag the driver had. The coffee also damaged the boxes the breakfasts were in…….the only things ok were the beans. Very disappointed

Good food and service! Although there was lots of flies if you could sort this out I would really appreciate it.

Messed up my order so had to bin it didn't send beans or anything qith breakfast and was basically told they'll get it right next time so basically 20 odd pound down the drain do not order from here

Fish & Chips were delicious *****

I have a lovely worker serve me. I believe her name was Runara. Customer service skills were amazing, such a kind person and great experience with her. Thank you for your assistance! The cafe food was lovely too.

All food was wrapped carefully and fresh….delicious too.

Food did it turn up and no one has got hold of me terrible service very unhappy

ordered 2 breakfast baps and only received 1

Driver took 20 extra minutes after dispatched. Didn’t bother to knock my door but called me to come outside and then only handed me one of three items. Furious. What a joke

Egg over cooked, sausages are rock hard and toast burnt. Only thing hot was the beans. Won’t reorder again.

Lovely breakfast that came quickly. Very well presented. Highly recommended.

Hot, fresh and fast. Tastes good too

Wonderful service and food fab. Always enjoy our weekend brunch 😊😊😊

Orderd basic brecfast and rolls arrived nice and warm lovely taste especially the sausages

Excellent! Food was tasty & fresh, nicely presented. Delivery was without any issues - meaning that we have a great lunchtime treat.

Beans splattered throughout the food

Order missing items. Hashbrowns missing from order and blondies

Great value for money, brillant! Very tasty thank you so much!

Beautiful Breakfast! Well worth ordering!

Cold .all squashed together items missing that I payed extra for

Well paid seventeen pounds for a main meal and side of chips because the rest of my order did not turn up. I asked the driver where the rest of my order was, he shrugged and showed me the empty bag telling me to phone “Justin” whoever that is. Also meal stated it came with tarter sauce non there neither was the sachets of mayonnaise ordered. Hopeless service . I would never have ordered if I knew it would end up being so expensive for so little.

Usually great but today,the food was late and cold and missing my desert

No bacon and no tomato sauce. Also no cutlery...this made it difficult to eat.

Sausage was undercooked so couldn’t eat, rest was ok for the price.

Latte was lush no sugar even through I asked n the scramble egg was a little undercooked for my liking but overall very hot and tasty

Having had breakfast delivered from here before and it being great, I was utterly disappointed this time as my food was over 30 minutes late, food was cold and the order was incorrect in aspects

Food normally nice however cold on this occasion and missing an item

Very nice breakfast rolls, arrived quite quickly and hot.

The food was beautiful, and hot when delivered. delivered within the time frame , driver who delivered the food was polite and kept his distance to ensure Covid rules where adhered to

I am pregnant I asked for a hard egg and I did not receive this. I was also missing the extra hash browns in my order and the drink I had paid for. The two hot drinks we ordered also came damaged

Excellent food. Ordered twice now and food was hot and tasty despite coming from further away. 100%

This is the third time ordering where the cafe can't even get orders right and food was missing! The food is good (if you get it) but it's inexcusable that food is listed on a receipt that the cafe workers see and they don't even put it in your order! Abysmal!

food was wrong. didn’t taste good too, very bland

Cold and soggy on arrival. Missing items from the order. Other than that it was mediocre.

Only cook everything on one side, very strange. Sausage and hash brown looked half uncooked and bacon is completely pink and all lukewarm. Literally two minutes extra all it would have taken

I have used Just Eat for ages and have never had an issue. Lately I have been seeing more and more issues occurring with the Just Eat drivers. My driver has not even turned up with my food! I have paid for the driver to have a breakfast! Cannot comment on the food quality as I never had it delivered.

Paid extra for another fried egg. £1:10. It wasn’t on there. So only one standard egg received, I’m not happy, I want my money back, thanks

I love ordering from here, the food is always always excellent quality and the taste of the food never disappoints! will definitely order again and recommend to family and friends!

Food was stone cold, had to put it in the microwave, very late delivery and no notification of delivery. Abysmal

Missing bacon off the breakfast very disappointing

The food was amazing but the attitude off the delivery driver was horrible 😡😠

Really poor breakfast, everything borderline cooked and not great quality

Lovely portion! Food was wrapped well and hot! Arrived on time and the delivery driver took note of my comment about being quiet as our baby was napping! Highly recommend!

Fish and chips didn’t come with tartar sauce. But still amazing and great value

It was fine for a delivered order. Not very warm and quite soggy. I also added a hash brown to my vegan breakfast order but it didn't arrive with one. Probably won't order again.

Food was lovely & was still boiling hot. Definitely order again

Food & drink was still piping hot. Great service

First time ordering lush breakfast wraps only issue beans were missing from the wrap n I paid for them as a extra will Order again thro

Myself and my mum come here every Monday and Friday for breakfast. The food is great and the service is outstanding 👏 👌 🙌

Stopped off here for shopping and decided to have lunch whilst waiting for prescription. Visited with my daughter. I picked off the all day breakfast menu, cheese and tomato omelette with a large mushroom (I could've swapped this for baked beans) and a slice of toast (seeded bread). All washed down with a pot of tea. Thoroughly enjoyed, couldn't fault it, it was also freshly made to order and didn't have to wait too long (unlike the prescription which took nearly an hour to complete for two items! but that's another story). Great value for money. Daughter just had a hot chocolate with cream and she felt this was also great value for money and thoroughly enjoyed it. We would definitely consider calling in here again.

I visited this cafe on Saturday before doing my weekly shop. The poor staff were short staffed and absolutely rushed off their feet. They were all working really hard even when people were moaning about the length of time they had been waiting for their food. The staff could have done without people moaning. The customers were all being informed when ordering there was a 20 minute wait. The three staff that were there kept smiling and were polite and friendly. I ordered a toastie and didn't wait long at all. I thought the staff did a great job.

A great place for a coffee and food fantastic staff . regular visits

Great food great prices great staff nothings too much trouble

Average food. Bit over priced for what you get

Cheap and cheerful cafe, with decent food and drinks at a very reasonable price. The staff are excellent.