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2.6

Based on 32 opinions finded in 2 websites

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Nº 1165 in 1338 in Nottingham

Score

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Excellent service, quality food

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Nicola Jones . 2023-11-17

MORE AT Google

Lovely visit. Just need the cook to cook sausages properly

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David Temple . 2023-09-23

MORE AT Google

Excellent service and quality food as usual, very clean, great store

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Mark . 2023-09-19

MORE AT Google

The food was poor compared to Sainsburys which was the same cost.

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That Person . 2022-12-28

MORE AT Google

I Recently went to the cafe and ordered beans on toast ,only to be told they weren't doing hot food .i would hardly say a child's beans on toast is a hot meal .It was 13.00 in the afternoon so it wasn't like they were closing anytime soon. I ended up getting a kids ham sandwich which had a 3 day date on it ,indicating that it was made fresh that day ,not a chance it was solid it was probably made 3 days before .Needless to say i wont be visiting anytime soon .If the staff serving are not able to make beans on toast are they in the correct career.

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Tinawallis1971 . 2022-09-26

MORE AT TripAdvisor

Expensive, no free child meal so check your receipt. Shocking customer service there staff have no experience they didn’t know what they could serve we got told only sausage and bacon was left from breakfast and that was at 4:15pm. Serve my son vegetarian sausage even tho I asked for meat.

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sophie staples . 2022-07-29

MORE AT Google

Bad service they were talking in the kitchen 40 min wait for a chip cob longest i have ever waited i use tesco cafe from Durham to penzance this is the one to close. I will be making a formal complaint when i go to others if there is a waiting time they say but they we're talking and laughing in the kitchen

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Kevin Trembath . 2022-07-27

MORE AT Google

The woman serving was very rude would not even give some ice for ice for a coke which was like warm the bacon was very overcooked I would definitely not recommend eating here at all

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Ash Gough . 2022-07-23

MORE AT Google

Brilliant service, they were nearly done for the day this Sunday Afternoon (21st June 22), couldn’t do enough for me, explaining that I were diabetic, certainly went that extra mile for me, top marks!

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derekgrant48 . 2022-06-26

MORE AT TripAdvisor

Went there for breakfast one morning and the security manager Dave Morris asked me if I'd like a bum and pinched my bum I'll be having my breakfast elsewhere in the future 😐

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Martin W . 2022-04-18

MORE AT TripAdvisor

Quick service, hot coffee, good food, pleasant staff.

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Andrew Rigby . 2022-02-25

MORE AT Google

Pricey breakfast at £8 but all good quality and good service.

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J The Reviewer . 2021-10-10

MORE AT Google

Beautiful new setting, really colourful and fresh. The staff are very pleasant and helpful. We were taking up the kids eat free offer which is amazing I must say. All 3 kids well fed and watered. I had a jacket potato, plenty of filling and generous salad. My husband had a breakfast which was delicious and very hot. Very impressed and will be back.

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Maclou . 2021-08-26

MORE AT TripAdvisor

Yes that's right, you read that a found a actual stone/small pebble in my jacket potato. If I had bitten hard it would of broke my tooth. I told the lady working there, she just said that's weird and did nothing! I was in a rush because I needed to go back to work, I work for the NHS and I was having dinner with my father. I called the complaint line, was told someone would call back and no one did. Absolutely disgusting service and no follow up. I'm going to go into store and speak to.them directly. I'm still in shock and think it's the worst experience I've ever had. Why would you even allow someone to leave a cafe without a refund or an apology. No call back from the store manager speaks volumes, awful.

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Lucy K . 2021-08-20

MORE AT TripAdvisor

Top Valley cafe. Waited 20mins in an almost empty cafe for poached eggs on toast. Toast was not buttered, toast was soggy and not toasted at all on one side, it was floppy and horrible. One egg was fine, the other was not cooked on the top, the egg white was not even white, it was slime. The cook came out and told me the eggs were cooked, he opened the egg with his finger to show that the yoke was cooked, ignoring the slime all over the top and on the toast. He asked if I wanted him to cook it again - well “no thank you”. He then asked what I wanted and I asked for a refund. The staff member did not accept that there was anything wrong with the food and offered no explanation for my extended wait. It really was of very poor quality, clearly cooked by someone with very low standards, I won’t be going there again.

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Vacation01086268241 . 2021-07-05

MORE AT TripAdvisor

It's had a long overdue face-lift (it really was an absolute hole before), but that's all that's changed. Service still slow, product average and if your orders in any way complicated, settle in a for a long wait.

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Nick Archer . 2021-06-11

MORE AT Google

Always shopping this store , 1st tried breakfast b4 buying daily . Limited choices, quality of foods really basic standard, suppose big store will with more nice Ingredients, but sorry , it was Not . low low than usual bar foods . Luckily social-distance table sitting was good .

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MicKian . 2020-09-14

MORE AT TripAdvisor

What a dump. Dirty cutlery. Holders needed wiping out. Asked for lattee got normal coffee. Eggs cooked to order but assistant who looked of the age to know how to cook them just nice....frizzled the edges and yolks were hard boiled kind. And for nearly 20 quid....crap.

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Justali65 . 2019-12-15

MORE AT TripAdvisor

Bad quality food, rude staff (one staff stated hate my job don't want to be here), dirty store. Recommend never shop here.

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Kyle M . 2019-07-18

MORE AT TripAdvisor

Living local have been here loads of times and always the same outcome, stop serving hot food at 2pm , always understaffed and orders wrong and slow , the bread we had was on its last day of sell by date and tasted stale (all cheap Tesco brands used, beans etc) all the tea pots haven’t been washed properly and the spout dirty as seen in pic, multi million pound company and they run their cafe like this , thumbs down!

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Scotty28888 . 2019-04-11

MORE AT TripAdvisor

Not a bad cafe a bit expensive but nice

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Bryan terry (Tibry) . 2019-03-20

MORE AT Google

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