Subway in Nottingham

Visited during a Saturday afternoon as a break from sitting in my son's hospital room. I love subway but my sandwich was awful. It was incredibly dry, stale and tough to eat. The staff were polite but not welcoming and sooooo slow. I should mention there was nobody ahead of me, nobody sat in, just 2 people behind me, basically the quietest subway I've ever been in on a Saturday.

Asked for a hearty Italian 6 inch sub but they only gave the option of white or brown bread and the amount of meat they added was around 2 pieces each, there wasn’t enough cheese and they didn’t toast it properly, additionally they didn’t add any vegetables as the person was rude and didn’t give the option of adding any. Lastly after I paid they just threw the sub at me without any care at all. Very Bad service, the worst subway store of them all!

Subway is always good for a quick snack, branch was okay.

I never got to the food as the lady behind the counter told me I can’t choose my own salad I have to have what comes with it. Asking why seem as it’s the cheapest ingredient her attitude was just as bad. Whoever looks at this seriously needs to adress this branch. Worst subway ever!

As I came to expect from a subway, good service.

Decent Subway in Nottingham near to Queen’s Medical Centre, open late usually. Decent modern decor inside, generally clean even late at night. Relatively friendly staff and quick ordering process. Tasty sandwiches with decent quality. Also uses most National offers available with Subway UK. Would recommend visiting.

Could have more filings for the price I paid.... but the food was great!

Called the premises please provide training for staff on how to answer the phone

Appalling service, we've been basically told not to dare to sit at the table because the guy already cleaned and they're closing down in half an hour!

We went at 0825 PM and after preparing the sandwich the guy tells us it will be takeaway only as they are closing down. I asked what time they close and he said 9 PM but since he already cleaned tables we cant have them there. What a poor service... Also the bread was chewy and it was all done in rush. Very bad experience and won't visit this outlet again.

Got a hot drink, no cup holder, and charges extra for another cup.

Outstanding customer service provided by Dayla. Thank you. ❤️

Fairly ordinary subway, has a good amount of seating if you do want to sit in. Food is consistent, quick but bit expensive.

No subway lovers accepted, no cash payment …manager not polite.

Bad customer service. Person serving is not interested in changing the gloves I had to ask him time twice before he changed the Glove with a funny face . This was my go to Subway all the time but this experience is making me not go to this store again.

Friendly and polite staff. I had an Italian bmt on hearty Italian bread and it was delicious.

Fresh and warm highly recommended

Very clean and friendly subway store. The food was exactly as expected, which is what you want from a famous chain sandwich cafe. Parking was tricky, better to visit this one on foot.

Always tasty, but rather slow service

Went there twice, always met by rude staff. This time was dealt by a very rude employee, on confusing the order she passed s comment. Even though the store was dead she acted like she's in a rush. No tolerance at all. You just lost 3 customers.

Very organize and professional. I love the way they treat the customers ..

Today I have been to Subway with my friend who is eating halal. I asked them politely if they can change the gloves because he was going to get tuna. Right after I told them that he is eating halal, they started to treat us strangely. The way they look at each other and to us was ridiculous. Worst customer service I have ever seen. No one can do discrimination no matter what their belief is. I am so disappointed the way we were treated. We both love subway, however we are not ever going to that branch again, because no one would like to be treated like this.

Place 2 go 4 lunch. never regretted. Quick and fresh.

Food OK long wait in the queue as food was delivery priority they was coming and going as the queue got longer☹

Not sure why chicken teriyaki teste different then we used to have in other places.

Dull subdued no atmosphere at all and staff in all of these shops appear emotionless and do not not cater for young children

One of the slowest establishments of subway ive been too. Took 10 mins to make the sandwiches, 5 mins deciphering the till, the girl just had no urge to make a sandwich fast. We were the only ones after the deliveroo gave up and cancelled the order. Avoid if you dont have 30 mins to wait for a luke warm sandwich

Only had flat white/black coffee and it was acrid and bitter. Didn't taste right and threw it away when I got home.

Big clean today subway, good food good staff

Clean , Hygienic , excellent staff Have to say the gentleman (Manager) is one of kindest person with very good ethics .

Outstanding service from katie and david, very courteous and polite despite the sweltering conditions for them!

Salad was not fresh at all and was all slimy! Paid £10 for a sandwich meal. A bit pricey for a sandwich tbh! Review your prices!

The staff are very nice but the food was horrible. Meatless meatball carbonara tastes like wood shavings in tomato ketchup. The salad tasted strangely old.

Reliable, tasty, good customer service, quick and cheap. Hillside Subway near QMC didn't let me down

quick service. Good staff who didn't rush me when I didn't know what to have. Great tasting food.

Good customer service, good select of products, coffee excellent.

Popped in here off the cuff and walked out after 5 minutes, no hello , no sorry to keep you waiting, no acknowledgement whatsover all the staff seemed to be serving uber eats, delveroo etc and had no time for the customers inside

Served me a meat sub when I ordered the meat free option. Pretty disgusted, wont order again.

Nice staff, they made a great Tuna wrap for me!

Staff member just nodded at when I asked questions. The only time she spoke was to tell she couldn't scan my sub card

SO STINGY WITH THEIR SALAD! I have genuinely never seen anything like it. Black lady called Annie was practically counting the strands of the lettuce and counting the cucumbers. When asking for more she said no! Explaining to me how she can’t because it needs to be the same size as a 6 inch sub, which makes no sense to me whatsoever!! She was working at snails pace!

Was very slow. Staff was chatting and worked very slow on subs.

Good food, but they did not deliver one part of my order and then lied to me over the phone claiming that they did. I ordered through just-eat, and at least they care more about their customers than this Subway place and I received a refund. I will not ever come here anymore.

Really good service at this difficult time for us food really nice

Great food, swift, efficient service. Friendly staff.

I think this is the cleanest fast food place in the world! I've been in a few to check. And I plan to check on a few more. Staff were great. Food pretty good too.

Awful service was waiting in a queue 1st for about 20 minutes and they were faffing around doing delivery orders never going again and I ordered a tuna one very stingy with the tuna had to tell him to put more on wanted to walk out but my son was hungry 🤔😏😑☹

Recently renovated store looks great, and with enthusiastic and motivated staff. Fairly keen to up sell but after a couple of times politely saying no I didn't feel like there was any hostility in not taking up the meal deal, extra cheese, whatever was being offered.

Good location The staff are friendly And the restaurant has been redecorating recently At Nov2019

My kids have Subway on occasion, meatball marinara they like, but I've witnessed cross contamination before where gloves are used to pick up meat then vege stuff so I won't buy myself anything from there.

I go there semi regularly so it must be ok. Good people working there.

SSSLOOOOOOway. Plus no ice, no toaster. And drinks with artificial sweetener only :/

Small, cramped even. One of the staff members was lovely. The other looks like he was there on some kind of punishment detail. The food was okay (oven and toaster were both broken, and I normally have my sub warm). Not in a hurry to get back and visit this particular establishment.

Guy was friendly and welcoming.always go to subway for a take away salad. Better value than other salads from take away options. N cheaper than staff shop

I find the food, presentation, taste, service and surroundings consistently high wherever I go and I have tried 3 different locations around the county in the last 2 weeks.

Very friendly staff the BLT was delicious

Very nice chicken tikka on Italian bread

Ordered veggie patty through uber eats and they forgot to put it in the key item, the patty. Rang them up, and the lady who doesn’t really want to do this job picked up. Zilch customer service and on-top accuses me of being a liar. Like seriously love it’s a patty!!! And I wasn’t dying of hunger. With this stinking attitude I doubt very many people will go here. Some advice to the lady, get a new job!

I find the food, presentation, taste, service and surroundings consistently high wherever I go

Average food. Staff very slow. One lady was not really doing anything

Food is as expected and service was a bit slow. Servers needed to be asked to change their gloves after handling meat product to make the bagettes, then serving non meat eaters. Food prep area wasn't clean and it really wasn't the usual high standard that Subway. Hopefully a one off!!

After deciding to go to Subway because it's better than mcdonalds we went to the derby road branch at half eight waited in line to be told they were shutting early And that the steak and cheese I wanted to order couldn't be made because they'd taken the ingredients off the counter and was cleaning down !!..there were four other dissatisfied And disappointed customer's !!..im sure nine o'clock closing means not trading after nine but not making sandwiches because they were getting ready to close for nine at half eight !!.. Very disappointed And left with no sandwich ... Will think otherwise about this branch

Decent food however some staff very unprofessional throwing food onto subs...

Friendly service with a smile. Good food choice.

Food is always good....service was just slow

Excellent cheap place for buy to eat

Great food but drinks should still come with every sandwich for free

I find the food, presentation, taste, service and surroundings consistently high wherever I go and I have tried 3 different locations around the county in the last 2 weeks. The very friendly staff member Wolf was very charming and helpful full of interesting fonts of knowledge.

Let down was 2nd subway and both short on the rolls

Great breakfast stop low cost and satisfying

Turned up alone, left alone, no love found, it's a one star from me

The lady I ordered from gave me a 5 inch sub not a 6 inch sub, measured when I got back. She was also very stingy with the meat too. I ordered a meat feast sub and she only put in one slice of ham... I repeat only one slice....absolutely disgraceful. Respect to the man who done my salad and sauce however.

I eat at Subway alot, but have never before used this particular shop. It was small but quaint, very clean and the staff were very speedy but efficient and friendly.

Very stingy with salad had to ask for extra lettuce and this is still all I got... my sub my way.... this is not my way

Severek yiyorum. Avrupada en uğrak yerkerimden biri de subway diyebilirim. Şimdiden herkese afiyet olsun.

Friendly staff and well-prepared food easily make up for a rather cramped venue if you eat in, Conveniently within walking distance both of the hospital and of the university Jubilee campus.

Not up to the normal good standard of subway not the cleanest and staff not to friendly

Coffee is horrible and I was desperate for toilet and was told there isn't 1 . No thanks

Nice staff nice food Only problem is the limited seating

Everything you could want from a fast food sandwich bar with pleasant service to go with it

Love subway but is the plastic bag really necessary? Think of the environment!!

No toilets, bad drinks (refilling) but other than that good service and the food is decent.

Quite small, but the service here is good for a subway.

Conviniently located next to the new advanced manufacturing building.

Great customer service from Alex. you get 20% discount if you work in NHS

I feel a bit gutted because everything else in this was subway was just fine. It was clean, friendly staff. Except when I received my salad box it was half empty. Such a small portion. Normally is twice the size. Felt cheated!!

A simple place to get your sandwich.

The ladie working their Sabrina threw my drinks really hard on the table the who was working their was really nice I am never coming back to this subway again

I don't like a few times I have had a steak and chesse sandwich with all the salad. Sweet onion sauce .within five minutes eating I was ill for six the steak was off didn't even digsited it i was mortified and they ain't all that clean .that my experience but

Been to subways all over the world. #subway have got it pretty much down to a fine art. The subs are fresh and wholesome. The sauces added are fantastic. Had my first sub 16 years ago abroad but the food quality is still high to this day. Download mobytap on your smartphone and leave a video review for this place.

Need to sort adequate parking as really poor and confuseing where you can park. other then that very good typical subway

Quick service and great tasting food. This branch was clean and tidy and staff were friendly and helpful.

No toilet couldn't wash my hands staff member very quiet and hard to make conversation

Good place to eat, food is nice and staff are friendly. Just be are there are no toilet facilities here

If it stars closes at 11 why on earth were you closed before 10 absolutely shocking

Zombie clueless staff who think a Jalapeño is a gherkin (how do you get mixed up??). Always short on bread variety or type of salad. Guy there the other day look like coma patient and spoke like a church mouse, didn't know what a spicy Italian was!

Regular subway but gets really busy at lunchtime

Friendly staff, generally good food, let down slightly with a meatball marinara however steak and cheese is a peng safe bet.

Friendly, fast, clean and tasty

Good location, very attentive staff and very clean place. Only downside is there is not enough car parking space.