Based on 2.599 opinions finded in 1 websites
Based on 2.599 opinions finded in 1 websites
Nº 225 in 517 in Denbighshire
Opinions
Myself and 2 friends went there today for lunch,we were greeted by a young man and told him we had booked a table,and he said I will take you to your table .we waited but he never came back so we picked our own as the hotel was quite empty.we sat down gave our order in we all went for the £17.99 three course meal,we waited and waitress came to tell us it would be a while because the gas cookers had broken and it would take a while.to get it working.we were all a bit confused but thought we will just go with it.our first course came out eventually we had breaded mushrooms with garlic mayonnaise,and you would not can go wrong with that,well over cooked mushrooms full of oil,then we had ordered the chicken goujons with chips nothing else no salad with it or veg so we asked could we have peas and one asked for a salad.when it came we were mortified the three plates came were small side plates and I said surely this is a child’s meal which the waitress said no that’s how big the plates are, the peas were cold I sent mine back to get another small bowl of still cold peas,bearing in mind we had paid extra.the salad consisted of lettuce and tomatoes which was over £2 in money. The food isn’t freshly cooked never in a million years.absolute disgrace.
susan morris . 2025-04-01
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We live locally and have been frequenting The Talardy for a number of years. The food’s lovely, service was good, dog friendly and it has a generally nice atmosphere. In recent times however, we notice a continual decline in service and general cleanliness. On our last visit in March 2025, we were a party of 4 and the service was poor and tables around us were littered with uncleared plates and glasses throughout the time we were there. Service was very slow and sloppy, with no table checks and poor attention to clearing our plates or to our needs for further drinks and dessert. It was obvious to us that the waiting staff either had no training or were poorly trained and there was a noticeable absence of supervision or management from senior staff. It is sad if this downward trend is allowed to continue to this once lovely establishment.
Spore Man . 2025-03-31
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We were a group of 8 University friends who were walking the Offa's Dyke Trail. All the Staff were very welcoming and helpful, and the accommodation was of a good standard and very clean. Everyone in our party thoroughly enjoyed the stay and we would recommend to friends and family alike. Thank you !!
Simon G Tanner . 2025-03-31
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Booked the back area of the restaurant for a wake and had arranged for a teas and coffee station to be put up for the family and friends who had attended the funeral. This had been confirmed several times before arriving. When we got there we noticed there was no tea and coffee station but our guests had gotten themselves drinks at the bar so assumed the staff wpuod just be giving them ober the bar. Only then when we went to settle the bill to be told it was never set up so. We queried this and just got a "at least you haven't had to pay for more people"... this was confirmed multiple times on the phone and in person before the day. If you plan on having anything hosted here be prepared on being let down.
Pippa John . 2025-03-30
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Food was very tasty. Staff were very attentive. Had a lovely meal for my son's birthday.
Joanna Goodwin . 2025-03-28
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Not enough staff, dirty table, tissue and fork left on the floor, waited 40 minutes for the starter, didn't receive all the mains ordered then waited 30 minutes for desert, bill incorrect and overcharged
Michelle Howard . 2025-03-26
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Great hotel Extremely clean and neat rooms Staff were very friendly Food and drink in the restaurant was good value and tasty
Simon Manning . 2025-03-25
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First visit and had a good experience at Talardy. Would recommend it and will visit again.
Denny Sears . 2025-03-25
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Shown to our table very quickly booked online. The food menu was great a lot of choice and did not have to wait very long for the food to arrive at the table. The service for drinks and food was outstanding. Lovely meal out made a nice change could no fault anything.
Beverley Connolly . 2025-03-25
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My mum had booked myself and my partner into a room this evening. They had highly recommended The Talardy and we were really looking forward to our stay. I had absolutely no idea how much we were going to enjoy it. We were greeted at reception by a very lovely lady named Lesley, she was ever so friendly and welcoming. She asked how our day was and took a genuine interest in us. She didn’t have to do that but she definitely put a smile on our faces. The check in process was so quick and easy. We asked if we could book in for dinner, she very quickly found us a a time slot. Checked it was ok for us and reserved a table. We went up to our room, room 10, when we opened the door we were amazed to see how clean and fresh the room was, it was so welcoming and we were pleasantly surprised with how large the room was. We had a small issue as there was a wire which had come out of the TV. I went downstairs, Tim came to check I was ok, I explained that there was a wire out of the TV, he instantly said he would come with me and sort out the wire. I also asked whether I could have some more decaf coffee which he went to get me. He followed me up, such a friendly gentleman, he came in and within a couple of minutes the wire was back where it was meant to be. He didn’t leave until he had checked that it worked. It’s a Saturday afternoon I imagine he was really busy, however you would have had no idea the way he dealt with us and the customer service, we felt like the most special people in the hotel. We came down to dinner, we were very quickly shown to our table, Lesley had remembered us and told Tim that we were on table five. He took us to the table and said that Benji would be over to take our drinks order. Benji was soon over and took our drinks order, service was so speedy and then he took our food order. I had ordered lasagne and had a small issue with the meal. Benji took care of this so well, he took my dinner back to the kitchen and returned not long later with a fresh plate of food. The food that we had was phenomenal to the point that I asked Benji to let the chef know how much I had enjoyed the lasagne. The service we have received from start to finish has been second to none. Thank you to everyone who we have had the pleasure to meet. You really have made our experience extra special. I will definitely be recommending The Talardy to my family and friends and the service I have received today, will stay with me for a long, long time.
Kimberley Jones . 2025-03-24
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Arrived for food, got told no walk ins but loads of tables free.
paula whiting . 2025-03-24
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Overhaul the decor, improve the food offerings & smarten up the staff
KEN WRIGLEY . 2025-03-23
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Very clean and friendly place. Furniture and upholstery cosy. Service was fantastic, roast dinner x2, chicken masala x1, with three desserts lovely and fulfilling. Excellent quality food. Yes would return. Thank you
Kitty Jane McNicholas . 2025-03-23
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Load of rubbish service non would never go back
Neil Laing . 2025-03-23
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Stayed for two nights, didn’t eat at the pub because I was already eating out elsewhere. Room was clean and staff were really helpful, can’t fault anything and I will definitely stay again.
Gill H . 2025-03-22
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Living in St Asaph I’ve heard a few rumours about new owners and staffing issues etc, I thought I’d give it the benefit of doubt and try myself, the menu was great, various choices, The service was extremely slow, it took 30 minutes to get someone’s attention to take our order, when food arrived it was lovely, however my dish the chorizo was overcooked and on my company’s dish the vegetables were missing, besides that it was very nice, We decided to order puddings after tracking someone down again to take our order, we waited 40 minutes in total to receive our puddings, All in all, the staff were lovely when you could find them, the food did taste good just a couple small issues and the service was painfully slow, Very mixed emotions about returning
Hannah Jade Louise Craig . 2025-03-21
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Food was very good .staff are very good would definitely return
Ynwa 97 . 2025-03-21
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The service was awful, food not that much better just plonked on the plates no garnish, had no tartare sauce. Saw one of the waitresses swigging orange juice out of the carton then putting it back in the fridge. Waited 1 hour for our food. Had to ask to see dessert menu then waited another 20 minutes before it came. Not very happy at all will not again
Glenda Jones . 2025-03-16
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Second time staying here. Staff are lovely Very clean. Breakfast wasn't as good as last time though as it had been kept hot and was very dried out.
MARGARET WATERFIELD . 2025-03-15
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Excellent staff, food, and cleanliness. Lovely calm atmosphere and we were seated near the toilets where I had asked to be seated with our ninety year old parents.
Sue Parsonage . 2025-03-13
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Staff very welcoming and friendly, . Hotel room was fab, crystal clean and well apportioned with definitely enough room, not like a box! Food was very good. The only slight downside was that food and drink are slightly expensive in my opinion. Nevertheless we had a fab time.
Tracy Underhill . 2025-03-11
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Fantastic. Genuinely friendly and helpful staff. Big car park. Nice accommodation building and rooms. Great evening meal and breakfast, very spacious historic dining room to relax and dine in. Have had long stays at every commercial accommodation chain in the UK. This is without doubt the nicest experience I've had. Well done Marstons and the Talardy team, will be looking out your brand in future
Martin Godfrey . 2025-03-10
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Booked as a pre concert dinner, staff were distracted and slow to take order. Starters were fine, main course was thrown on a plate, no attention to detail and missing sauce, and items mentioned in the description, sent it back un eaten. Overall, un clean cutlery, poor presentation, low quality food. Would not go back again.
harry mcglade . 2025-03-08
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Food never arrived, overall just poor, felt sorry for the waiting on staff.
Luke Packer . 2025-03-07
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I booked a double room which was large,clean and had a lovely clean,bright bathroom which included a bath. I was unsure due to it being a business trip what time we would be back to eat in the restaurant, therefore I didn't book an online slot offered which included 9 til 10.30pm. We arrived before 8 to be advised the kitchen was about to close (it was very quiet) which was a surprise as online leads you to believe the kitchen is open until 10.The staff on duty, Benji and Tim tried their best, did an excellent job in a difficult situation and are a credit to The Talardy.We left very happy overall with our stay.
Victoria Williams . 2025-03-06
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The linen were stained and some of the pillow cases and duvet covers were frankly dirty. The shower curtain had grime on it
Blue Sky . 2025-03-06
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The service to top stardard very lovely food brilliant shandy no complaints
Stephen Marlor . 2025-03-02
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Went for lunch. There were 4 staff, front of house and maybe 16 customers. Waited 30 minutes for starters to appear, which was pate and garlic mushrooms. Mushrooms were tepid! Waited another 40 minutes for main course, but decided to pay for what we'd had and left before waiting any longer. A table of 4 who were present before us were also complaining that they'd Waited too long. Most of the customers were geriatrics: i would think some of them would pass away before they got their meals! Dreadful
Peter Tinker . 2025-02-26
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Stopping off for Sunday lunch on the way home seemed like a good idea, staff really friendly and helpful, until the manager/front of house came to eventually collect our plates, the trio of meat roast was a huge disappointment, we were all so hungry but the grey piece of inedible beef turned my stomach, when I mentioned it to the manager his attitude became rude and abrupt no apology or the offer to take off the price of a trio of meat being as I hadn't had that just a complete rudness as he stormed off... we not only sat for 20 mins with dirty plates in front of us he had no intention of coming back to take a desert order for the children... such a shame as we have had a decent meal there before but his whole attitude means we won't bother to return. £18 for a trio of meats that were just not up to scratch, I couldn't even cut the grey/pink sinue of beef never mind chew it. Very poor and very poor people skills to go with it! I should of took the red flag when we walked in and was told by him we couldn't order beef on its own only the trio of meat as they only had enough slices left for a trio... surley it should be up to the customer if they want to order one meat and not be conned into having the inedible trio... absolute waste of money!
sharon ashton-williams . 2025-02-26
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Very quite environment, When I went to check out at night, a staff came from inside, she was very good behavior. I will go there again.overall the place was very beautifull
Nazib Ahmed . 2025-02-24
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Quality of the food very poor chips supposed to be triple cooked weren't even cooked hard in the middle ordered steak medium rare and it was well done wife had fish and chips the batter was almost burned black need some quality control
kevin garner . 2025-02-23
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A beautiful place indeed with friendly staff
joleen Mann . 2025-02-22
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Lovely hotel - well priced and clean
Sheryl Buckley . 2025-02-22
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Had a great night here. Will definitely be back if needing a place to stay when in the area. Food was lovely. Waiting and bar staff (That Long Island iced tea was tremendous!) were great, they really looked after us, thank you Heather, Tim, Nathan and Rhys 😊
Mark McJ . 2025-02-21
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We came to stay for two nights. Upon entering we were greeted in a very friendly manner by staff. Following booking in we went to our room, room two. It looked clean and tidy. However upon going into the bathroom it felt cold and we realised that there was no form of heating at all. Upon further inspection we saw that the window was full of condensation and the wooden frame was filthy and full of mould. We looked at the bedroom window which unfortunately was exactly the same. You couldn't actually see out of either window the condensation was that bad. Food service was extremely slow especially at breakfast. There was only a few people in but it still took over 45 minutes to serve us with an omelette and a breakfast. I ordered a bacon and cheese omelette but on arrival there was no bacon. I did not bother to mention it as I couldn't be bothered by that time. Overall the staff were very polite and they were heard to be explaining to people that they were short staffed. So overall we had a weekend away that could have been a lot better. For a company the size of Marstons, the quality could have been a lot better. Not a place we would book again
paul trafford . 2025-02-18
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Very slow service, however the staff were friendly and the food was very tasty
Pete Morris . 2025-02-12
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Good food, large comfortable room, friendly staff. Some traffic noise from A55 and a bit out of town. There are buses to Denbigh and Rhyl.
Bernie Whiten . 2025-02-11
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Had a room in the separate lodge and was a good size and comfortable. Good parking. Really helpful, friendly staff - although possibly a little understaffed ? Location just off the A55 and really handy for a stop over.
Mark Ford . 2025-02-11
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A special thank you to Sean and Nathan. We stayed for a family funeral and had food after. They were both incredibly busy but did it all with a smile. There was an issue with my daughters meal. She has Autism and she felt overwhelmed. Sean was so calm, he reassured her and even though very busy he talked her through the refund process and checked she was alright. Both him and Nathan made what was a sad occasion memorable. Service with a smile does not do them credit. Keep up the great work 👍 We would definitely visit again. Thank you both.
Mrs S . 2025-02-10
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Lovely food staff very friendly
Ian Hardman . 2025-02-09
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Stayed here a few years ago and was very unimpressed by the food. Stayed again today. Prices have gone WAY up and quality still very mediocre. Very, very poor for the very very high cost
Chris D . 2025-02-04
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There for lunch. Good ok. Service a bit slow, but it served it's purpose.
Robert Owen Griffiths . 2025-01-29
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Accomodation was good, food was excellent, staff very helpful and friendly, would definitely recommend.
Yvette Dingle . 2025-01-27
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The food was fantastic, no complaints from anyone on the table (7 people total). The staff were very friendly and helpful, great service and reasonably priced.
Daniel Hughes . 2025-01-26
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My issue is with Marsdens regional snd head office management. On staying here, the kitchen had not had its food order (possibly forgotten to put through!). Very limited evening meal choice and a poor quality breakfast. I had a full run down of all the failings from the "stand in" manager, who appeared to by trying his best.
Helen West . 2025-01-22
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Went for a meal , and obviously understaffed as service was very slow. But credit to the staff who were trying their best with a smile as well!
Dafydd Jones . 2025-01-12
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Service slow and staff seem to be under pressure. I suspect they were short staffed.
Adrian . 2025-01-12
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Check in was very simple and I used the online option. Staff at the reception desk were informative and friendly. The room was lovely and clean and the discoloured pillow case was quickly removed and replaced. The external laundry company was informed about the pillow case. Breakfast was lovely, I chose the continental followed by the small English. The location was good as I was travelling from the East and then onto Denbigh. I did not stay in the main hotel building this time but the annex right next door was excellent. Check out was completed online and there was a keycard drop off box at the front internal doors at the annex to help speed up the process.
Ian Jenkins . 2025-01-02
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Very poor for a pre-ordered family Christmas lunch. First mistake was not having one of the orders, "blame the suppliers. Despite having weeks of warning. Secondly, missing allergy advice. Thirdly missing a whole meal, after two members of staff were told, they finally brought it out when others were more than halfway through. Forthly, missing allergy advice again over desserts. Although they removed the mistakes from the final bill, the incompetence ruined what should have been a pleasant family meal. Avoid.
D Mick . 2024-12-22
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Excellent food, great staff all pleasant and couldn't do enough for you, good sized rooms with comfy beds.
tony clement . 2024-12-17
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We didn’t realise breakfast finished at 10.00 Was repeatedly told by staff we should have read the small print when we booked. Our point was it would have been nice before they started clearing away that they came and let us know. Positive note the cooked breakfast was good.
Karen Green . 2024-12-15
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Had meals here the last five times we have visited family in the area. The last couple of times it has slipped. Ordered a pie and two sunday lunches but parts of the meals where missing, had to ask where vegetables and stuffing where. The waitress said that was how the meals came but when we challenged this and looked on a menu it clearly showed items missing so she finally brought us the right items in a small bowl . This time 14th December 2024 at 4:30pm, we ordered two signature burgers and a fish and chips. Very small portions so we went to an Aldi nearby to buy sandwiches afterwards as still hungry. The staff, service and building are all wonderful but the food side has gone down hill. Next time we visit Wales we trying somewhere else which is a shame but for the price we expect better portions.
FORM1 . 2024-12-14
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Always a great welcome with clean comfortable rooms.
Nick Brewer . 2024-12-12
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Shocking Service ! We were a group of eight, booked for a pre-Christmas meal. Booked for 2pm. We waited about an hour for our starters - no exaggeration ! We then had to go and ask for our main courses. During this period, we had noticed some of the staff lounging against the bar and basically skiving. Fortunately for us, we had only booked 2 courses, whereas our friends had yet another long wait for their desserts. So we decided not to waste anymore of our time at the Talardy, but then, even trying to pay was an ordeal, with the member of staff seemingly unable to work out how we pay, and exclaiming out loud "this is why I hate Christmas " in front of paying customers!!!! WE CERTAINLY WILL NEVER GO THERE AGAIN !!!
Mark Brown . 2024-12-11
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We Went For A Sunday Lunch..Most Prompt Service..The Meal Was Most Presently Presented and Was Enjoyed by All... Thank You Talardy Hotel.. Ex
Michael Jones . 2024-12-07
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Clean and comfy room. The food is adequate and reasonably priced. (Although I was quite surprised to be given sausage and chips when it said sausage and mash on the menu). Overall the Talardy is value for money at this (cheaper) time of year.
Roger Bryan Smith . 2024-12-06
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Great place to stay, breakfast is good, rooms are clean and comfortable. Plenty of parking spaces and if you want a drink and good pub food then why not stay here 😁
Elaine McCrae . 2024-12-01
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WARNING ⚠️ do not use this place only gave 1 star as couldn't give none , food over cooked and cold lamb kofta ( sausage meat balls ) warm , main dish arrives before starter finished at no point did anyone ask is your meal OK Not recommended give it a wide berth
Jake Blues . 2024-12-01
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All good after a hiccup at the start, soon sorted. Food very good, staff lovely and friendly. ♡
Ann Hammerton . 2024-11-30
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Great location and food. Slight mix up as booked table for 8 people online and had text confirming it, but wasn't showing on system when we got there. However they dealt with this swiftly and opened up another part of the restaurant to accommodate us. Overall a great experience even wish the hiccup.
Sarah Welsby . 2024-11-17
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Kayla was super friendly all staff were , food delicious and reasonably priced, beds comfy , clean and quiet surroundings definately stay again
dale morgan . 2024-11-16
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It was very good to be fair all the food was great plus the staff were very friendly and a nice big free car park just off the A55
jerry lessiter . 2024-11-13
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We had an overnight stay on Saturday. It was a great room with a nice clean bathroom, which is always something I'm always fussy about. We had a good meal with family and there were plenty of options to choose from. Breakfast was good too and the prices were really reasonable. The staff were lovely and couldn't do enough for us. We had a lovely stay and will come back again.
Ruth Beech . 2024-11-12
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Very good overall. Staff were excellent and very cheerful, a pleasure to deal with. There were some minor issues (e.g.booked twin room but it was a double) and booking 4 rooms was very difficult online.
Barbara Cutler . 2024-11-10
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Always lovely here. Some parts of the hotel accommodation could use a touch up here and there but otherwise it's a very conveniently placed hotel with lots to do around.
Moander Smith . 2024-11-09
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Nice hotel, friendly staff, good value breakfast. Room was missing little touches, no toilet roll holder, storage for clothes very basic, not even a draw. Could understand if it was a confined space, but the room is large.
rob di . 2024-11-03
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My stay this time was in the room I preferred. Sadly, part of the air con plant had failed and we were provided an industrial heater. It did the job just fine although quite nosy. The important bit was the bed was perfect. Good night’s sleep 😊. Whilst not essential room cleaning was appreciated. All the staff were friendly as in previous visits.
Graham Stallard . 2024-10-29
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We booked a few days before coming here, and paid in full in advance. We had been promised a particular room by Michelle on reception, a room which had a separation bedroom for the children. We were all pretty exited on the journey up, only to be told at reception, by Michelle, that although we had paid in advance, and the room had been booked to us, we had been moved... Not once or twice but three times. The room, which we are in at the moment has barely enough room to swing a cat. One room with a double and two singles jammed in. The room is cold but has an industrial fan heater that is too loud to be left on while we sleep. The shower head is black with mould. All in all, a very poor experience and 100% will not come here again and would advise anyone to avoid. An update having been in the room a little longer. 2 very small sachets of sugar for a family of four, two tea bags and 8 sachets of milk, four of which were already torn and leaking milk when picked up. To say we're disappointed is an understatement. Pretty much spoilt our weekend In response to the feedback from the general manager...you should get your facts straight before dismissing our review so easily, or quite simply, stop lying. Whatever notes you've looked at are either made up by yourself or simply wrong. We didn't reserve room 6, we weren't even aware of it until Michelle advised she was booking us into that room as we were coming up for an event with our two young boys. We didn't speak with the reservation team. Each time we contacted yourselves to book, we spoke with Michelle. So either your lying or Michelle is. And again, we didn't reserve that room. It was Michelle who had made the promise that that was the room she was booking us into. On arrival at your hotel, it was Michelle who checked us in, and she had stated that she had booked us into that room, but others had moved us, from one room, to another and to another, and the room we ended up with frankly was below any standard we've experienced before. Secondly, we received no letter or email regarding hot drinks being replenished upon request . Your also missing the point that the facilities and refreshments in the room from the start were not adequate for a family of four. Why should we have to request adequate tea and coffee etc, when the booking was for four and you would have known or at least have an idea of how to stock a room, and let's not forget four of the eight sachets had been ripped and were leaking when we got to the room! And what's the point of an insincere apology, because that's what yours is. Dismissing the review by saying the reservations team took the booking is basically you implying we've made this up. Were not after anything from yourselves, I'm not looking for a refund, but a sincere apology or a phone call to accept that maybe on this occasion you've got things wrong.
Robert Corish . 2024-10-26
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Nice food and staff lovely, very dog friendly 😁🙂
Jeff Hughes . 2024-10-20
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Cold roast dinner returned twice, returned and placed in the microwave with the half eaten potatoe still on the plate. Left with paying for starters and drinks no apology. Went next door to the Bod Erw, where food and service was excellent. Would not return to the Talardy.
John . 2024-10-13
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Stayed there for a week as I was on a course. Lovely hotel and friendly staff.
David Sarver . 2024-09-16
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Fantastic Sunday lunch service and atmosphere was perfect
Ang Massey . 2024-09-15
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The Talardy Arms is perfectly placed for a meal when travelling to North Wales. It is far better than going to road side service areas, being immediately next to the roundabout next to the North Wales Expressway Mary and Felicity greeted us and were very attentive. The food was far better than the pub grub found in many pubs. Try the pan fried chicken. In short..... call there Mary will sort your table, food and bill out with a cheerful smile. Roger Greenhalgh.
Roger Greenhalgh . 2024-09-12
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Lovely place to eat and drink and stay it’s my second visit/ stay love it staff are fantastic food’s great beer is great what more can you ask for friendly staff making you feel at home John and Mary and the whole team are just fantastic
Richard Goldstraw . 2024-09-11
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Excellent hotel. Good size rooms, really friendly staff and a great breakfast!
Tara Taylor . 2024-09-09
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menu is a bit pricey for what you get, never enough staff on. Used to go regularly, dont now.
Phil Jackson . 2024-09-06
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Nice and clean place. Very friendly staff. Good selection of breakfast. Defo recommend.
Rahul Agrawal . 2024-09-01
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Great experience. Had nearby food places that were halal (as, unfortunately, restaurant with the hotel was not) Great location, and very friendly and helpful staff. We did breakfast with them and they had a nice variety of options to choose from.
abeer qazi . 2024-08-27
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Had a lovely family lunch 😋 food was delicious and the service was good 👍
Denise Draper . 2024-08-25
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Holiday no vacation.....lol just a small HOLIDAY lol
C McGregor . 2024-08-15
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Absolutely shambolic from start to finish. Huge queue to get in - took over 20 minutes despite having a reservation. Ordered a burger and added onion rings as one of the paid extras, only to be served with three of the tiniest ones i've ever seen! (see picture). When I queried this and asked if I could send them back they offered to amend and bring out extras (which was accepted), only for them to try and charge me for an extra portion! Unfortunately, this is just another typical chain restaurant throwing out precisely metered portions of mass-produced and pre-prepared food. Wouldn't mind, if not for the fact that we ended up paying well over £30 per-head for main, desert and a drink each for arguably lower quality food than Wetherspoons where the same would have only been half the price. Sorry but I can't recommend this one.
Simon Knight . 2024-08-14
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Gentleman who was serving breakfast needs some lessons in manners and customer service. Won't be returning.we were shown to our table by a lovely lady. Then a bill was given for breakfast. I asked a gentleman serving about the bill. His reply was I have 35 rooms at the hotel and snatched the receipt out of my hand in front of my partner and my son. He said it's upto us to tell staff we had paid. I told him politely we are the customers we don't work here. His attitude was so bad. He needs a lesson in customer service and manners.The other staff were great I must say.I have been to the talardy a few times but this has really put our family off coming back.
Andrew Cooper . 2024-08-13
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Talardy Hotel was a great base for us to explore parts of North Wales this weekend. The family room was plenty big enough for our family of 4. The location was perfect, the room was clean and had everything we needed and our evening meal in the restaurant downstairs was lovely. All staff we encountered were friendly and helpful too. All in all we had no issues or complaints - we'd stay again in the future.
Susan K . 2024-08-12
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Right next to where my carsvan is. Typical pub with food. Bit expensive, nice outside area for sunny days.
Tony Robinson . 2024-08-05
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Room was really clean ; food was lovely & staff were nice.
Cathy Lenden . 2024-07-31
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Easy to find with plenty of parking. Staff are friendly and good is great. Make sure to bring an extra room fan with you as there is no Aircon for the summer.
Daniel Appleyard . 2024-07-19
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Excellent quality for the service and great customer service. It was for a birthday party.
Rob Jones . 2024-07-16
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Easy to book on line. Quiet time of day at 345 pm good choice on menus both gluten free and normal. Not rushed. Easy access for wheelchair. Lovely food served hot.
Della Eales . 2024-07-16
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Wonderful, comfortable room. Lovely staff very welcoming, great location, will stay again
Paula Veevers . 2024-07-12
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Family gathering for 30 plus mon 8 july.Staff very attentive and very eager to help.Food excellent and a good choice of drinks made it a very good afternoon. thank you
ROBERT WILLIAMS . 2024-07-10
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I've been going to the Talardy for quite a few years, and seen many changes. This time we had a couple of meals, Caeser Salad and the Sea Bass. Both were very nice indeed. Really enjoyed them.
john howe . 2024-06-27
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Went for lunch at the Talardy. Service was excellent. Very friendly, efficient and professional. Food was nice and bonus of having a 30% off voucher. Check their website for deals
Kirst Parky . 2024-06-26
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Covienient location . Lunch time deal portions too small for adults.
R J . 2024-06-25
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Came here for a family meal recently. I love the aesthetic and the lovely outdoor seating area. There were 8 of us, and we were ignored at the door for ages. Finally we were greeted by the staff who made a bit of a fuss about finding us somewhere to sit even though the place was half empty and it just involved pushing 2 tables together. We didn't mind waiting and just went to get some drinks and sit outside. When we came to check on our table, nobody seemed to know where we had been put so we waiting for another while. Food service was so slow, with multiple staff members walking past us trying to look busy for about 20 minutes before we ordered. We weren't asked if we wanted any more drinks apart from my niece, and her single drink took another 15 min to come and was delivered twice. I ended up going to the bar to get drinks for us, where I was kept waiting for ages as nobody was serving. Eventually a bloke showed up and another staff member tried to give him a ringing phone whilst he was pouring a pint. I'm just not sure what the staff do all day there! There's a real lack of training. The food when it came was pretty average. Eggs on my gammon were like rubber, so overcooked.
Kerry Griffiths-Mullins . 2024-06-24
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Great location lovely staff comfortable room
Janette Fead . 2024-06-16
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Food excellent, customer service 👌 second to none the staff were so friendly couldn't do enough for you
Christine Williams . 2024-06-15
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Great atmosphere with great service and wide choice of dishes and drinks . Service was good too , polite and efficient. Large car park .
S J H . 2024-06-15
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The staff were very nice and helpful; however, although the food was very nice, it could be improved a little and portions could be a little bigger (we had extra stuffing balls at a cost of £1.29 and received two, very hard little balls). We are aware that there is new management (who is/are very welcoming and friendly) and wish them every success moving things forward. It didn’t spoil our trip and the accommodation was prefect and good value 👍🏻 Thank you.
Jane Chapman . 2024-06-07
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It was terrible poor value for my money
Russell Jones . 2024-06-04
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Great location, mediocre breakfast, terrible coffee, great staff - not enough of them though. Kitchen struggled evening and morning.
Jay Pinnock . 2024-06-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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419 Opinions
We had my Birthday celebrations here last night, Staff super accommodating even though the place was booked solid and literally run off their feet but had time for each customer, Food came piping hot and portion size is more than enough to fill my 3 Adult Sons and they can eat. I can not believe we haven’t been here before. We definitely will be returning and we highly recommend. Thank you for making my Birthday special.
143 Opinions
Unfortunately a very poor experience. We were staying here on a stop over. We weren't expecting much but what we got was awful. On entering the "apartment" we were confronted by a horrendous smell of mould and damp. On the ceiling there was a big patch of mould. After finding additional bedding in the cupboard we were horrified to find mould on the spare duvets. In the same cupboard it looked like mushrooms were growing out of the coat hook rack. I personally would not stop there again unless it was completely deep cleaned. It's a shame as the place has the potential to be nice but the finish is terrible and mould is bad!