Premier Inn Rhuddlan hotel in Denbighshire

Well, being an outdoor education provider you can imagine I’ve stayed in some iffy places. But as hotels go this place is a dump. The receptionist was one of the rudest people I’ve ever had the misfortune to meet and about as helpful as wet tissue paper. There were large lumps of mud throughout the building which was dragged everywhere by people wearing work boots 🥾 all throughout the building. The food is massively over priced and the staff tend to call you mate quite a lot. When I went to use the bathroom there was a used condom floating in the toilet which wouldn’t flush away. Over all the place is grim.

Absolutely top-notch service! The team were super helpful, going above and beyond when me and my mate were struggling to get a taxi during our last stay 😊 Cheap and cheerful breakfast buffet next door, ideal for anyone 😋

staff are friendly but the rooms are disgusting! stains on the bed, moldy food behind the desk, the bath had black stains in the middle and it was all chipping away. in the bathroom the tap was leaking and the light made a funny noise all throughout the night. honestly I wouldn't stay here again. ever. the location is alright but please sort out the rooms!!

Staff where friendly when around but didn't see them often however, when needed, they where welcoming.

Easy access and good parking area, staff very helpful and friendly 👍

Hotel clean and friendly staff, room as expected for Premier Inn. Had evening Meal and breakfast which was to good standard for price, plenty of parking. Overall good.