Taco Bell in South Kesteven

This Taco Bell on the crossroads opposite other food outlets was fantastic but unfortunately is permanently shut and boarded up now.

Seems to be a bit slower than expected but was also my first Taco Bell experience. The burritos tasted ok and the chips and cheese sauce and chicken pieces tasted good. This was the Grantham branch. Because of this I had an experience tonight at another branch in Surry and it was terrible service, so there is no uniformity within the franchises. I see it has now closed down as at July 2024, not surprised really.

It says open till 11pm online, went out of my way to go get it and yet the building is completely shut down. Checked again and yet online it says its open and when you press for directions it gives you the directions to the abandoned building. Not sure how long its been gone for I am not a local but they definitely need to remove it from google.

Went on a Saturday. Food was great and friendly staff.

Ordered a volcano burrito and the rice was crunchy?? It was either not cooked correctly OR it’s been sitting out in dry air all day. Either way the burrito was inedible and now I’m going to live in fear of food poisoning this weekend due to the crunchy rice.

Last time I left a review I gave them one stars. Thought we would try them again and they have massively stepped their game up! Will order from there again xx

Hadn't been to Taco Bell before and this was a pleasant experience. Quick service, decent food, clean environment. Aimee was helpful and friendly, would visit again.

First visit to Taco Bell. Amy and Teejay served us with a smile, absolute top service, exceptional, thank you! Food was fresh and super tasty.

I can’t say anything other than I ordered a chalupa meal and they handed me a slice of bread with sour cream and salad in it. They forgot my cheese, my taco and somehow the beef? Also the nacho beef craving burrito was sodden in oil and disgusting

Good grief. Walking I felt like a fly in the trap as I struggled to unstick my feet from the floor. Tables haven't been cleaned since they opened I imagine, rubbish all over the place. Staff were fine to me but I ate my meal enjoying their arguing and swearing. Food was fine, it's taco bell, I don't expect miracles. Definitely not coming back to this crack den. Also bushes by disabled parking are overgrown so accessibility was shocking too.

Food was finez if you control your expectations. The place was quiet and staff served quickly

Me and my girlfriend went to Taco Bell yesterday. Amy who is always friendly has remembered our order after only seeing us a few times. She was extremely helpful with helping us decide what to eat, and added some deals on to make the meal even more affordable than with the standard pricing. Her and the other staff were all particularly friendly, wait times were reasonable and we thoroughly enjoyed our food.

Food is okay, staff can't seem to follow simple instructions so be sure to check your food before you go.

We've tried this place several times in hopes that it would get better but it hasn't, just worse. Wrong food sent, cold when it arrived even after paying extra for quicker delivery and quesadila mostly cheese rather than chicken. Complete waste of £30, save your money.

Good food and good service. Never too busy so always get a table etc

We went here prior to cinema visit. Kids serving who were nice enough but we're messing about in the kitchen a bit. Food was ok. Some of it cold and some molten hot and took way longer than it should to make, given us two and another two waiting. A good place to stop if you just like that kinda thing and want something quickish.

Never been to a taco bell , won't go again , sticky floor , over priced average food

Been looking forward to a Taco Bell honestly so disappointed. Worst food I’ve ever had been, tasteless and dry, and the burrito taste like it got lasagna in it. better off cooking at home. What’s a burrito with no rice crazy no wonder they’re all closing down in the UK.

The place was very messy and dirty when we came in the lady at the cashier was very cold and the other staff members ( especially the manager , started shouting at my dad after he called her madam and used very bad language) were extremely rude and aggressive overall a bad experience.

Got there 1 minute before they closed (I know the dreaded last minute customer) but they was very happy to serve us and got the food to us quickly!

Terrible. Multiple items missing (drink, chips and 4 churros) and the cheese quesedilla ordered for a vegetarian was delivered with chicken in. Forgetting one item or a slight mistake would be understandable but this was half the order!

Nice new edition to the town, great staff, good menu

Girl working there called Amy was really polite and apologetic when we had a long wait

Inside looks so much more appealing than the exterior of the building. Food was ok

Have come here since it's opened and can tell that it has gradually gotten worse. Today I've ordered a volcano burrito and the rice in it was hard as rock. It came on a tray without the piece of paper that keeps it from touching the tray & it was obviously not washed properly since it still had food marks on it from the previous customer. They probably have to save money on the paper for the tray and tissues, since you only get some if you ask. Not trying to be mean, but the rice was like little rocks... and its not the first time it happened either.

First TacoBell experience, won’t be back

The place is a bit backwards but the foods good

Came here yesterday, ordered a meal with my friend and I was pleasantly surprised by the size of the food! Big portions of fries and the burrito was filled! Love the free refills and the options of drinks!! Even a good option for children too!! Went to the bathroom and it was spotless, will be a regular from now on, the food was hot and the place is spacious and great for families especially with prams etc and much more cheaper than McDonald's

I realise it’s only fast food, but I have never ate food like this for ages……absolute garbage. Tacos were very uninspiring with little flavour, chips overcooked and strangest tasting hot cheese sauce ever. Bet any Mexican would be offended with this food.

You get 1 hour to order, receive food and eat it. After that you have to pay a parking fine 😡 not worth it

Nice friendly staff who clearly make an effort in the community! Chips are mid, but the volcano burrito is pretty good, if a little small

Hadn't been to Taco Bell before so we made the trip to try it out. Ordering system was straight forward enough. Staff seemed helpful and pleasant. Food was a mixed bag. Portions weren't as large as we expected and the Volcano Burrito (see photo) was not like its photo so a little disappointing. That said, prices were reasonable and the food was tasty enough. Jalapeño fries were nice.

Lovely staff, had a great meal - prepared with care. Restaurant was clean with easy parking. Thank you

What a massive disapointment, ordered from just eat 40 mins late , note ordered 2 hours ealier and requsted the time on a thursday night , food turned up stone cold portions were very small ordered large chips it def wasnt, never using them again terrible

Without a doubt one of the best I’ve been too they wasn’t rushed which made it quick and easy to order the food came quickly and was very nice one of the best taco bells I’ve had since trying it

Went around 9pm. The chips were 100% refried. They were rank. Staff were nice though

I was passing through Grantham and thought I would pickup a lunch to have with my wife. Ordered the meal for 2. Asked for 2x chicken Crunchwrap as part of the meal. Waited for the food to be prepared which took a while, but thought it was being prepared freshly, so didn’t think much of it. Jumped in the car and drive 30 mins home to Stamford. Opened meal bag to find beef Crunchwrap’s and also missing the cinnamon twists. Not impressed and the wife gave me a telling off for ordering beef. Great start to the weekend.

There were only 2 members of staff which meant the tables were all dirty. That said, when I asked for a cloth one of the lads downed tools and came and cleared a table without complaint. I think they were pretty overworked.

Awfull place extremely rude staff when confronted about hair found on food none of staff had hair nets on never will I return again

Place was empty when we arrived it's lacking atmosphere and the food wasn't great .I have visited Taco bells before but this place was a let down .

Better than taco bells in the US

I order food to take away, my volcano burrito was perfect, hot and spicy🤩🤩 chicken strips were crispy and tasty😉 staff was polite and friendly... Keep going Taco Bell 🌟🌟🌟

Barely any meat in Crunchwrap supreme. Most mouthfuls had none. Just lettuce and sour cream basically. Spicy chicken value wrap thing had barely any chicken, was just jalepenos. The loaded fries were quite nice. Mexican Rice was undercooked and just tasted of salt. And everything was cold which was great…

It’s Taco Bell. It’s the best fast food by far! People moaning about the side orders of rice, guacamole not being ‘fresh’, etc. Have a day off! Do you complain that McDonalds don’t freshly bake their buns each day? Is it exactly like the States? No. Is it still great? Yes. And if anything I’d say the tacos have too much meat. I like a little gap at the end to turn my soft tacos into burritos to eat easier. Bring back refried beans!

Ordered a Burrito and a Nacho Bell Grande. The Burrito was as expected, decent, but the Nacho box had far too much seasoning, Including Cinnimon and Cinnomon twists, were ruined the flavour, ontop of a lack of Cheese, Tomato and Cream, really made it basic inedible. Second time this had happened, a real dissapointment

Had a birthday party here for 11th birthday. Staff were amazing and re arranged the restaurant to accommodate us. The food was all fresh and the order was fulfilled with accuracy. The whole team made nothing feel like too much fuss and would recommend a party or visit to the store!

I grew up in the States where Taco Bell is actually decent, and literally everyone I know in Grantham said "no, don't do it you'll be disappointed" but my curiosity and, wanting a taste when I used to enjoy it, got the better of me. Finished work at 7 ordered delivery around 7:25 didn't get my food until ten to 9 due to lack of delivery drivers. Maybe its better for sitting in. I ordered two tacos, (luke warm, oily, and wayyyyy too much sour cream) a side of rice (stale, undercooked), chips (cold, stale, absolutely appalling), Guacamole (far from fesh, musky) I hate to say it but it was so disappointing. I also ordered two chicken strips ( the only decent, hot order) but you dont go to Taco bell for Chicken Strips! I really wanted a taste of home but they obviously don't know how to deliver or prepare this style food well, or on time! I spent over £15. Please, hire people who know how to make this type of food, and order the proper taco shells, invest in your ingredients and make sure its fresh....this is nothing like a Taco Bell Ive ever know.

Love it here it's so different from your normal fast food .x

1st visit in Taco Bell for me. The place could be cleaner, the bin was overfill, but I saw only 2 ladies as staff ,so probably understaffed? The food was tasty and served fairly quick.

Always tasty and far better value than burger places

More of a dark kitchen, as most orders are deliveries. Not that clean. Staff are under pressure to fulfil deliveries but seem to have a good working relationship. I would say more of a management/staffing issue. Taco Bell's new places look more like industrial units.

I was persuaded to go here by my teenage son and was pleasantly surprised. Inside it was clean, the staff were friendly and the food was really tasty. I liked that it wasn't all "beige food" and came with a decent amount of salad. I would go back again.

Food is topnotch, but honestly the outside gives me organised crime group, fronting as a taco bells vibes Even if it is an OCG, I'll overlook it as food is tres bon!

Excellent service with great food ideal for a quick tasting meal

I am an American, and Taco Bell has been a go-to fast food restaurant for me since the early 1980s. I was very pleasantly surprised with my visit to the Grantham Taco Bell. The food was absolutely spot-on, consistent with what you would get at a really good American Taco Bell location - and with a lot more non-meat options than available in the States. I got one of my favorite items, the Volcano Burrito, and it did not disappoint whatsoever. The staff were also very lovely during my visit. I will definitely be back on my next visit to Grantham.

Absolutely yummy food, will deffo be back again! So glad Taco Bell is in Grantham now! :)

Good place to go to get good food. Verry enjoyable will go back 10/10 would Recommend to a friend

Not the best taco bell I've been too, nachos were abit stale.

The taco was awful very little meat and brown lettuce and the rice in the burrito was so hard couldn't actually eat it

I’m not usually one to complain but spent £21 for half filled burritos. That’s me being nice, they were nearly empty. Nothing like advertised. I don’t expect picture perfect but at least have a fair amount of filing. The soft tacos also had about 7 small sheddings of lettuce. The only positive I really have to say was the food was really hot and we weren’t waiting long

Stop.using Just Eat. Dreadful service....driver stopped his tracking and so far its taken 1.5 to deliver 2 items 1 mile.

Nothing like a Taco Bell, tables dirty, more lettuce than meat and the cinnamon twist were disgusting (tasted like they were cooked in dirty oil)

Been to better ones tbh but food was ok

Place looks very dirty and messy. We ordered 2 volcano burritos and one of them was more rice than meat. Fries was a little bit overcooked. The size of the burritos is smaller than the Taco Bell in London.

Staff are useless, and that’s being polite - more staff training required

Disgusting food and horrible customer service

The food was ok, nothing special but something different for a fast food. The place seemed clean. The woman who serves me was very polite, but the atmosphere was like a youth club. A couple of older teenagers talking to the staff you could hear everything. Then most went for a cig and using their phones. Not very professional in my opinion.

Very small "meals" chicken quesadillas very disappointing 😞 very little actual filling and a small bag of chips Certainly will not be returning .

Dreadful food and I feel cheated. £13 for 2 X quesadilla meals that were supposed to contain beans, 3 cheeses, chicken, beef and jalapeño sauce. There was, at best, a thin 'paste' between the slices of wrap; indeed, one the segments WAS just a plain wrap with nothing in it. Fries were dry and soggy. I'm not surprised that the place was empty.

Ordered just before closing, taco was broken and chips all over in the bag. My nachos cheese lid wasn’t shut properly so it was all over too. Plus staff so not really welcoming.

Usless lazy staff they dont know what os customer service. Ignorant and rude should all be replaced

Date of visit, wed 5th April,Really enjoyed my meal, was a wait for food, but was cooked fresh, so nice and hot, don't mind waiting if the food is cooked fresh, definitely will go back the only thing that could be done better in my opinion is being given ypur drinks cup once paid for the order so you can have a drink while waiting for the food

1st time using Taco Bell, food was good, better than expected, lady helped us decide what to order, a little disappointed there are no hot drink options but plenty of cold drinks with unlimited refills

Dirty seating, staff walking passed only to fill their glasses with free pop. No interaction with customers, one female staff openly scrolling through her mobile in front of customers. Food was good, but everything else its a let down. It will be closed before first anniversary from the opening day. Such a shame.

Major staff problem, meaning major management problem. If this was my franchise I would be worried.

Food Luke-warm. Staff friendly.

Nice tacos and chips. The cinnamon twist is nice, too.

My experience of this fine establishment was moderate due to no toilet roll in the bathroom and not enough flavour on the chips this is the second time this has occurred due establishment like having to standards this place doesn’t and no napkins!!!

Nice to have something a little different in Grantham...not too expensive either.

When we sat in food was fresh and made to order. Verry hot. Great staff

Food very disappointing, service non existing. The restaurant dirty and have been ill after eating there. I DO NOT RECOMMEND.

Don’t bother! - Run by minimum wage teens who are incredibly rude and uninformed when it comes to customer service. Thought I’d try a takeaway - it was very quiet so thought I’d got lucky. I was wrong. The food got handed to me in a bag in which I opened to find that it looked like it had been thrown together by an infant! Half out of the wrapping, Luke warm. I kindly asked the lady if it was mean to be loose like that and could she sort it for me and her response was “NO” very bluntly. They need to mystery shop this branch as it’a been open a couple of months and I can already see why they aren’t busy!

very disappointed burritos and fries were cold hardly any salad reluctant to use again very poor quality

Never liked it disgusting could cause diahreea

Location on Google maps is about 300m from real location. Can you fix it?

Quite possibly the worst Taco Bell I’ve ever been to. Not one but 2 items from our order were missing, both of the fries supreme had been carelessly launched into the bag upside down- not that there was much topping on them, there was only sugar on 2 halves of 2 out of the 6 churros in the box- which wasn’t normal sugar, it was cinnamon sugar. The store was not busy there was 1 delivery guy and 2 other lads in there. Absolutely outrageous.

Visited with family for lunch. Ordered meal for 4. And additional bell grande fries because the deal comes with 2 fries. But that was too much fries in the end. Favourite items Quesadilla, cinnamon twists and churros.

Came in with my friends, food is amazing and service is very quick, got served by Hailey and was very nice and friendly. Defo coming back!

Walked in and had a pleasant experience. The lady at the front hailey made me and my friends feel very welcome. I’ve been here overall 7 times and will keep on returning.

Very poor from walking into the place, no welcome with a zero atmosphere. Our first time trying something new and the staff seemed not to be bothered or as though they would rather be somewhere else! Ordered 2 separate meal deals and an extra dish, when we got home, which is no more than 5minutes, looked like it had been thrown into the bag (suppose we where lucky to get a bag) all the dishes where cold. We can get a Chinese from the other side of town and still be red hot when we get home!! Don’t think, no I know we won’t be going to this establishment again. Taco Bell should take a look at what poor quality they are suppling to the people of GRANTHAM who are spending there hard earned money in there restaurant. Look forward to there reply!!!

Absolutely disgusting Was watching them making food and they were handling money with the same blue gloves on and making food, messing with the clothes. Vile Didn't touch my food after i saw that

Where to start first the food was late secondly the order was totally wrong so had to drive down to them to then be greeted by staff stood about chatting which gave me chance to view the prepping area which looked like it hadn't seen a cleaner for a week and the bins overflowing to then be asked if I'd like my order redone next joke really wouldn't recommend this place to anyone or beast

Visited Taco Bell today and ordered the Volcano Burrito craving box meal and it was honestly the best Taco Bell meal ive ever eaten. The taco and burrito were both crammed with filling and the chips were hot and flavoured really well. We'll be back!!!

I hate to be negative but I have no choice. Taco bell as a brand surely have good standards but the staff at this branch are currently very inadequate. They look like they are training on the job with even the basics and very sloppy. Nobody said hello when I arrived in the store to pick up, just made the food, bagged then asked if this was my order. Crunchy tacos even though I asked for soft, and even just the wrapping of the food, falling out, not done with care. One item missing from order too, so make sure you check! Food has decent flavour and Taco Bell as a brand would expect to perform better! Wouldn't go back again until staff are trained and capable as there much better takeaway foods with much better standards at this price. To finish why do Taco Bell sell cinnamon twist? They are like plain crisps? Stick to delicious churros!

Staff were helpful and friendly, food came out quick and was nice. Will definitely be returning 🙂

Not been to a Taco Bell before and if this is the standard I won’t be going again, had 4 meals, 2 came wrong, just like sludge in the middle with no noticeable meat, portion even with a large meal were small. Absolutely horrendous. All the tables in the place were dirty. Avoid this place at all cost.

Not bad for taco bell, not the best day to catch the clueless staff

Come here with me nan and son we all loved it and table service was quick and amazing

Clean and tidy. 3 self order point kiosks. Food didn’t take too long to arrive but wasn’t labelled so had to take them back so we knew the difference between the vegetarian and the meat ones. We had added special additions to some of the order and none of them were noted and actioned (no tomatoes, extra beef). Self service drinks are useful, we kept topping up! Only 3 choices for vegetarian, 7 layer, black bean and cheese. The 7 layer was ok but all the sauce, rice and cheese was clustered at just one end of the burrito. Fries are quite tasty and make a nice change from the yellow arches.

Took the delivery option - £20 for two small wraps and soft drinks cans. Stated nice but extremely, rediculously over priced. Would not go back