Synge & Byrne Rushmere in Craigavon

there was no coleslaw added to sandwich or sides

Absolutely horrible service, ordered food on just eat, the food had claimed to be delivered to our address, after we searched half the estate for the food to no avail, we called the cafe earns the woman said the driver had just left and it must’ve been a glitch, 20 minutes go by and we called again but they refused to pick up for 15 minutes until we called on another phone to which they picked up. When I complained she was incredibly rude and pretended not to hear me, just kept saying hello over and over again till she hung up. I then called on yer another phone to which the exact same thing happened. Absolutely disgusting service, will never order from here again, and kept wait to get my refund.

Very friendly and pleasant staff. Nice selection of food with plenty of healthy options

Dirty table which we wiped ourselves. Two teaspoons filthy with dried food and teapot lid looked like it hadn't been cleaned for months. A brief rub with a tissue brought up the shine and showed up the dirt on the rest of the lid.

Vegan and vegetarian options are on the same plates as meat ones on the display. If found this very off putting. When I asked if they had any plant based milk alternatives I was told no and the only alternative was semi skimmed! The servers are pleasant and efficient though

Ordered Ham&cheese sandwich, toasted perfect, sausage roll perfect, service efficient, girls polite and helpful. For two

The portion size for £9.45 was disgraceful. The halloumi had obviously been pre cooked and reheated as it was like rubber

Nice food & coffee, although anytime I am in its extremely dirty. Empty tables, but not wiped, and floor obviously not swept after previous customers. Seems very understaffed, with only two behind the counter during busy times trying to juggle food , coffee and till. I was left waiting at the deli counter on a previous visit for the staff member to go clean tables, then to come back and continue with my food order with same gloves on. Only noticed the 3 star food hygiene rating today. Extra staff would be beneficial to help with the general cleaning of the floor area, as it is quite a busy spot.

Was there today, Mayday, for a coffee @ 2.00pm, place wasn't busy, however 6 empty tables & all of them were dirty, the girl on her phone behind the counter was obviously up to her eyes in it, so 5mins later, after getting served, she gave her a hand & wiped down our table with a napkin, to pull her out of a hole.....Plus side - the coffee was nice.

one traybake was a bit messy but I enjoyed the food, thanks 😊

My wife and I ordered Soup and Wheaten bread each. When we got to the till to collect our food and pay there was only 1 soup and bread there for us. After explaining that we had ordered 2 we were bluntly told that the lady in front of us had decided when she got to the till that she wanted a soup and ours had been given to her, sorry but there's only 1 soup left now. Not the other customers fault she was given a soup she hadn't originally ordered but the staffs. Food we did have was nice enough. Not often I leave reviews but when we sat down I noticed a sign on the counter asking for a Google review, so here it is.

Was in Rushmere Synge and Byrne today and it stated on their board that they had dairy alternatives, I ordered 2 oat milk cappuccino’s and was told they had not oat milk. I then ask for almond milk and again they said they had none. I asked had they and dairy free milk and was told no sorry we don’t do any of that. Definitely not acceptable in a cafe these days. Will not go back here again. I guess this is why the larger chains always get the custom as they can provide for everyone’s requirements.

I visit once a week for a lovely brunch and a big pot of tea. Always delicious. Staff friendly and efficient. Beautiful choice of tray bakes too.

Lovely staff and delicious Poached eggs on toast. I go once a week to this cafe to meet my mum and the staff are friendly and efficient and the food is always delicious.

Great food and friedley service

Great staff great food and coffee x

Lovely food and Michelle is so helpful and friendly 😊 highly recommended

Very friendly staff, efficient and great little place to be in

Staff very friendly & helpful. The chicken & bacon ciabatta was just ok but salads were tasteless.

Nice food, Very friendly staff in a relaxed atmosphere. Nice place to take a break from work

michelle a lovely worker. made me and my friend feel welcome and lovely service.

Had a very good experience in s+b lovley staff , we’re very pleasant and happy to help Got served by a lady Michelle was fantastic 10/10

Service brilliant - Kerri & Michelle are always pleasant and a joy to come in to have food with - excellent service at all times

Lovely food & traybakes. Staff great. Very child friendly 😊

Great food. Customer service was awful. I asked for oatmilk for my tea. I was firmly told."we do not serve milk alternatives here". After i ordered potato leek soup and wheaten bread stating i am vegan. I was offered butter for my wheaten bread and cream for the top of my soup. Why would a vegan eat butter or cream?

Just ordered a vanilla latte as I wasn't hungry but looking at the food on display I have to say I was tempted! The coffee is very good. Nice friendly staff and clean premises.

Amazing service staff constantly out cleaning tables and lifting dirty dishes. Coffee was delish and the caramel square was amazing

Food was cold and the quiche was horrible

Lovely pre-prepared sandwich selection and I must have been gasping for a cuppa as the tea was fabulous! Much needed. Loved the mug and teapot. Really fancied taking them home - I didn’t lol

Was out shopping with my elderly grandparents and needed somewhere to eat. Everywhere else was busy so we decided to try here. As we entered this place I told my grandparents too sit down and I would get the food to save them standing and let them rest. As they sat down we got screamed at by a lady behind the counter saying we needed to buy food first before we could sit down as we cant reserve seats. Now for a start, my grandparents are nearly nearly 90 and they needed somewhere to sit, so I thought she would be more considerate but apparently not. Secondly I understand that reserving seats could mean customers ready to sit won't have a seat but there was 5 others in there at the time and no-one else was coming in. Absolutely appalling behaviour especially towards an elderly couple... Got up and left absolutely disgusted by her behaviour and customer service "skills".

Despite being very busy I have to congratulate staff as they waited until you had a table before serving your food which meant that your food was hot as well as watching for people coming in and taking a table before ordering well done

Wouldn’t serve us due to needing gluten free!! Couldn’t believe it! Dirty and noisy not a nice atmosphere anyway so we left and won’t bother going back

The attitude of the staff in this establishment leaves lot to be desired. Brought my family in at 16.00 yesterday, went to the counter after getting my family seated (at an uncleared dirty table). I asked for a soup and the response I got was a sharp "none left". We were trying to see what we would like when the older lady in charge came out and said " whatever is sitting there is all that's left, we've been flat out from 9 this morning"! We were made to feel an inconvenience as customers. I will never return to this place and if I were the manager I'd be doing a few training sessions to ensure the staff know the meaning of customer service! Would not recommend.

amazing food and coffee defo recommend

The sausage rolls are so nice!

Terrible, long waiting time, and the tray bake was frozen, unable to eat it, will not return

Lovely breakfast soda, coffee and large traybake. Arrived on time and really enjoyed it. Will order again, thanks.

Order was wrong the maple syrup was put in a box upsidedown and spilled everywhere. I wanted one with no bacon they both came with bacon. waffles were burnt cold and that hard I couldn’t eat them. waste of money all to go in the bin completely uneatable not great first time ordering from them. Won’t be trying again

Saturday lunch time so yes it'll be busy, but people were having to clear tables themselves, so we got a very sticky, dirty table with food and cutlery under our feet. Asked for breakfast bap as two were sitting pre made in cabinet along with other sandwiches and wraps. Was told not available as after 12 and then it looked like the 2 breakfast baps went in the bin rather than heat up. A ciabatta and 3 ham and cheese toasted sandwiches filled us all up and that's all can say about the food.

The most disgusting dirty place I have ever had the displeasure of visiting. Felt dirty sitting at the table. The floor was cleaner than the table but not by much. Dirty mouldy food encrusted between the tables. Crockery looks like it hasn't been washed properly for a few months. Would be safer eating off a toilet seat! Needless to say, we did not stay!

Great food really enjoyed our visit staff great especially Michelle very pleasant professional and helpful we will be back

Was in this morning to meet a friend. Staff absolutely delightful, so friendly and helpful. So refreshing. Food and coffee lovely. I'll defo be back.

Absolutely gorgeous and excellent staff. Was a pleasure from start to finish! Nit to be missed

Visited with a vegetarian friend who only wanted a toastie but none available for vegetarians. Won't be back.

Food was lovely as usual... Great service... Some nice healthy alternatives too

this is a good cafe. the staff are very friendly and there is a good selection of food. BUT they play the back ground music TOO LOUD and we cannot hear ourselves talk. Sorry maybe I am a grumpy old man but I say it as I see it.

I would like to share my first experience with Synge &Byrne in rushmere. I visited restaurant on Saturday and was so warm welcomed at the door. Restaurant was very busy but service was very professional and outstanding. Myself and my husband weren't sure what to choose from menu but the girl(dark hair,bob cut style) behind the counter suggested few options and we were delighted coz food was very good. Food was fresh, hot, well prepared and th girl who brought food for us was high pregnant but extremely pleasant and with manners. We will definitely come back.

I am very disappointed. The cafe shop, which should be open until 6pm, closes even before 4pm. even if you arrive before 4pm you won't get hot food, just what is already done before. After all, people often go for coffee after work. It is also rude as I have noticed recently that the blinds are lowered when there are people inside, often at 3.30pm the blinds have already been lowered a bit. This behavior is given to people who are sitting at the table to understand that it is time to leave. People who are walking by and want to get in for a coffee or a piece of cake should not come in .

Great food great service reasonable price can't ask for more than that

Its clean, has great food and the staff are lovely. 5 stars

Not the best but not the worst.

Large Americano Coffee ordered inside and served in a takeaway cup. Almond Cherry slice was dry, and staff not very friendly. Go to professional Costas.

Lovely staff and food was good. I had the roasted Mediterranean veg wrap. 👍

Plenty of variety and you can always build your own sandwich. Try my special : toasted baguette with chicken, sun-dried tomatoes, jalapeños and cheese with your favourite mayo.

Had lovely coffee and scone. Good space between the table's for wheelchair

Very very good and staff very good and helpfull

Food here is outstanding and well priced. Everyone needs to visit this establishment, you won't be disappointed, trust me.....

O'Briens convenient location and refuelling place to stop. Not the cheapest of places for drinks and snacks but decent atmosphere and friendly staff to help you.

Busy cafe within Centre. Freindly staff. Highly recommend the sandwich and soup offer. Reasonably priced.

Makes you feel welcome food fantastic great place to visit coffee lovely always busy.

Very limited choice at start of lunchtime no plain chicken for sandwiches and none being made. Lady almost whispered when she spoke could barely hear anything. I ordered a tuna melt and the tuna was bone dry and the cheese still unmelted. When I was given my knife and fork there was a hair on it. Lastly my aunt and I shared a tray bake which looked and tasted s couple of weeks old. I've never had an issue with O'Briens always go there but it was dirty today with poor service. Also 3 bottles of chemicals sitting out unattended. This is very dangerous with young children around.

Always eat in O'Brien's hubby loves the triple decker would recommend

All go when in Rushmere. Reasonably priced

Rude service, overcharged on the price on the menu. On two different occasions we have tried this place and been very disappointed with the staff, especially Nikki who was extra abrupt, both times.

Handy for a quick snack and coffee or tea. Nice range of food on offer for a sandwich shop. Good to take on the go or inside. Spacious enough.

Great sandwich bar with a lovely selection of freshly made sandwiches, toasties and the most delicious cakes and traybakes. Staff are really friendly and helpful and they were constantly clearing and cleaning tables even though they were extremely busy taking orders and preparing meals. This place is a wee gem and with free parking at the centre you couldn't ask for more.

Fantastic toasted sandwich and a decent cup of tea. Really helpful staff.

Excellent coffee, delicious sandwiches. Nice place for a Saturday morning breakfast