Ground Espresso Bar in Craigavon

A hidden gem, lovely staff, great coffee, nice view, delicious pastry. Only downside a limited selection of vegetarian options.

I’ve been here before with no issues but on this visit it may have just been a bad day but waited in the queue for over 20 minutes and it didn’t move at all - gave up and went to Bob and Bert’s instead.

Great coffee shop for socialising or for doing some personal admin

Not for me, unfortunately. Food looked dried out by 10am, Staff were overwhelmed, and service suffered as a result. It's very noisy from school type chairs dragging on tile floors. With all that considered, it was poor value. 😔

Good quality food and friendly staff highly recommended

Always a joy coming here. Staff are all super friendly and couldn’t do more for you! Coffee always to a high standard. My favourite coffee spot in Portadown!

Nice location by the river Bann in Portadown. Always a great brew at ground and the staff friendly and great service.

Nice friendly staff great coffee

A group of friends and I met up to play some Magic: The Gathering and hangout. The four of us were there for a few hours, and everything we ordered tasted great. The staff were super nice and accommodating, and the place itself is gorgeous. We'll definitely be back! Update: For a few months now myself and a few friends have met once a week at Ground, and have always had a great time. The sandwiches and toasties are delicious, the range of cakes and buns incredible, and the drinks to die for. I personally recommend the Mocha with a slice of Lemon Drizzle cake.

Lovely food lovely staff . Coffee and tea first-rate. Nicely positioned in a historic building next to the river. Was originally built to pump water to the town. Only gets 3 stars this visit as the owner / higher manager was in inspecting.. while his wife / business partner spent the whole time coughing from one end of the cafe to the other . Someone running a food business should know if coughing or sneezing to mask up.. or stay away and not become complacent . Pretty basic stuff . Someone not familiar with how well it usually runs, might be put off returning .. Reputation is everything after all .

Best coffee and snacks in portadown

I went here for the 1st time & the coffee was lovely .great outdoor space & a nice view of the river Bann. Service was good & I have yet to try their food on offer hence no stars re: food. Highly recommended

Pleasant customer service Atmosphere a bit lack lustre ?Trying too hard to be cool. Limited food choices

Friendly, professional efficient staff. Great decor in lovely restored pump house overlooking the bann. Clean and well maintained. Accessible parking and toilet. Food and coffee are grand: similar quality to most small or medium sized chains decent quality but nothing too exciting.

Great staff, coffee and location.

Visit ground Portadown often very polite staff very clean and professional at there jobs. Elle and Ethan some of the nicest staff I’ve meet always working hard to make every customer feel welcome and always smiling couldn’t think of a better coffee shop to visit

It doesn't go unnoticed when staff choose the big sandwich for you (big shout out to Ellie) Very friendly and chatty like every coffee shop should be. Great atmosphere.

Best hot chocolate in portadown

First off, It was not at all busy and I don’t know what was wrong with the young lad working there. Firstly I asked what the sandwiches were as there were no signs on them and I can’t eat meat and he bluntly said ‘there’s only what’s there and there aren’t any that are vegetarian”. That was whatever but it was said in such a bad attitude. I ordered two drinks, an iced vanilla latte and a chai latte. Working as a barista myself for many years I knew these drinks were easy. I paid a ridiculous amount of money for these two small drinks and the iced coffee was slammed on the table without any vanilla in it. I asked at least twice if he could put the syrup into it with the first him replying ‘yea fine’ and after waiting a good five minutes while other people got their drinks I asked again and he glared at me til his Co-worker did it herself. He also forgot my chai latte which his young Co worker had to remind him of several times. While he was steaming the milk he leaned against the coffee machine with his hand in his hair and then finally presented me with my chai latte without saying anything at all. It’s possibly the worst service I’ve ever received and when I sat down to drink the chai it just tasted like milk with hardly any flavour however I couldn’t be bothered to deal with him again. Not a single smile or any politeness from the staff, at least the girl did her job right even if they were both really standoffish. Completely disappointed. Being usually a very positive person, this really shows how awful the experience was, and working as a barista for years if the job seems that hard to the lad while it was quiet he shouldn’t be working there.

Had a nice cuppa and carmel shortbread sitting outside with my wife. Lovely day by the river watching the world go by.

My wife and I called into to this little cafe May day 2023 whilst out for a run on our motorcycle.The staff are friendly and the food is delicious at extremely low prices. Vegetarian options if desired. The seating area outside looks over the River Bann which offers a walk along side the river. This cafe is a gem and a must if you're visiting Portadown. 5 stars. Ps The cakes are beautiful!

Called in while walking the dog for a pup cup and milkshake lovely friendly staff and nice place to sit and have a rest

Generally come here a lot to sonsome work over a coffee. The coffee is good Howeverz the wi-fi is not good and despite raising this a few times, it does not change. I will have to consider going somewhere else.

The old pump house is the perfect spot for this wee coffee shop with its view of thr river. The staff are really nice and they make the perfect coffee. I love the variety of vegetarian hot food!

What a lovely cafe right beside the River, after a bracing walk along the Riverside, Ground Coffee Cafe was a welcome retreat with an excellent selection of hot and cold food and wonderful coffee (tea also available!) Will be back!

Coffee is usually good at Ground, this was no exception. Quirky building backing on to the River Bann with some outdoor tables overlooking the river.

Loved the coffee, brilliant settings, staff; friendly and professional

Such a wee hidden gem. Had a lovely lunch there. The food was delicious and the tray bakes should come with a health warning, they were absolutely gorgeous and a really generous size.👍👍 Reasonably priced food and the staff were so pleasant and accommodating In the words of Arnie.." I'll be back !!!!"

Would be good idea to have a hatch to order especially with a dog. A kind young man minded my wee dog so I could get a cup of coffee and bring it outside.

When it first opened, chemical and v60's were offered and the staff knew their coffee's offering speciality beans too. Now the level of knowledge appears to be Americano with varying degrees of milk added. Asked for a v60 and was told they ever done such a thing, asked for a filter coffee and the response was "we do americano". Coffee is still nice and the eats are grand too but it's not what it used to be.

Great spot for a coffee and sausage roll after a spin up the tow path.

Good selection of food and they make a great coffee but the best thing is the friendly staff great service

Coffee is good, 7/10. All food prepared like a lot of places so you can’t get much without cheese 🥴. Diary free is not an option. Pastry’s good. Lovely place on a sunny day with outside seating. Not the most pristine spot though on this occasion.

Lovely setting, food was ok coffee nearly burnt the mouth off me

Lovely view over the river. Great coffee.

Got food poisoning from a bacon bap while out cycling on 20th July. Caused me to vomit on the side of the road 60 miles from home.

Coffee ok although I asked for semi skimmed and was given full fat! The gluten free lemon cake is nice although no savoury gluten free options unfortunately. Staff not the most friendly.

The building was originally a pump house for pumping sewage across the river. Built in 1929. As a coffee house it’s a bit tight for space inside but good space outside looking over the river bann. Typical ‘Ground’ menu with good selection of sandwiches and traybake so shouldn’t be any surprises if you know the franchise. Works well as a stopover for walkers and cyclists.

Very welcoming. Good if your dog walking

Coffee & muffin. All good. More select seating outside would be good ..but probably adequate in the main .its a popular place.!

Cool spot for coffee. Well situated beside the river, great coffee and food, internet access, friendly staff. Just what Portadown needs.

Always a good coffee and with a good view of the river Bann

Starting to think need to go somewhere else for toasted croissant. Microwave or burnt.... hopefully this can be different. Coffee excellent. Used to be consistent and very welcoming.

Ground Espresso Portadown is situated in a prime location literally on the periphery of the town centre yet in a picturesque, peaceful spot right beside the River Bann. There is limited car parking onsite including parking for the disabled, with ramp access to the cafe. Good selection of food and tray bakes.... coffee is excellent and their barista staff obviously know what they are doing. Certainly worth a visit, particularly on a clear sunny morning. One can sit out on their patio which is a sun trap, catching rays from early morning well past lunchtime.

I and 8 friends visited today. My small well-behaved dog was under the table but I was told no dogs allowed.My food had already arrived prior to this so I asked if I could eat my food before leaving and was firmly told NO. Therefore I had to leave part of my lunch and eat the rest standing outside in the rain. The waitress could have offered to dry a table and chair for me to sit. I understand that the dog unfriendly policy is at a management level but it could be enforced in a more caring and pleasant manner. Some customer service training in pleasantness would not go amiss. PS what I was able to eat of the sandwich lunch was tasty enough.

Lovely food great coffee excellent service And the seating outside in the sunshine made it even better with lovely view plenty of seating inside too.

Great location by the river and I was able to sit outside on the terrace even on a chilly March day. Friendly staff. Menu is limited but I highly recommend the salted caramel brownies.

Took my daughters here and we had two smoothies, an Americano and a ham and cheese toastie. Cost over £15!!!! £5.10 for a plain ham and cheese toast served in a box…. Don’t get me wrong it was lovely but seriously way overpriced… didn’t come with crisps or side salad either so hard to justify the price.

Lunch with wife and son. Fancied a good coffee break among shopping as you do...which to their credit they do here. BUT having ordered 3 hot drinks, 2 hot meals and a tray bake...I fancied a tray bake myself. So I asked the staff member...for a crunchy oatmeal slice...to mop up my americano with...and asked if I could have 'that one there with the crunchy crust'...a favourite...only to be told.... "Sorry I can't serve you that you have to choose one from the front because of the sell by dates". I stepped back...did I just hear that right...so I asked if they just said I couldn't have a wee bun that I the paying customer asked for regardless of all the other items I'd bought...'are you really not going to serve a paying customer the tray bake they'd like...seriously....you just said that?' Eyes rolled. Monosyllabic answer...'Fine'. It wasn't as if I was looking to play jenga...the bun was right there! Anyway. I fully understand the need to not waste produce and that good business practice would require astute staff to follow work rules...ie use the older buns first. But to tell a customer...no can't have that. Mind boggles. Quite kurtly they then offered to serve it...had went off it by then. No thanks. Unimpressive attitude and service...of that staff member. Haven't had this 'experience' in other Ground Coffe shops. Hope the Pump House managemet read this. Other good coffee shops are nearby.

Lovely little coffee shop down by the river in Portadown. Handy parking.

Sadly my impression of once a place for myself and my bike group to meet for coffee I will no longer be able to use this coffee house. Today I asked for a slice of toast and a regular coffee. The lady on duty was lacking in manner and produced a slice of toast in a box no butter no topping of any kind and charged £4.20 hearing the price of the coffee and 1 slice of bread I ssked the price of the slice of bread, she said it cost £1.20 in my opinion this is an absolute shame. This needs justification before the next person is ripped off So sad that this can happen when the cost of a full loaf is less than a pound.

Good coffee, and a range of food and treats. The staff are always nice and very accommodating to us when we are in, often with a large family group with kids.

Good food and coffee friendly staff

The food and coffee is nice I'm not sure about the cost someone else paid

A lovely little cafe over looking the river. I visited with an elderly relative. The disabled parking was close to the door and they were able to walk in and find a seat easily. We ordered a warm sandwich which was fresh and flavorful, plus drinks which were made to order . Staff were friendly and it was not too busy. Will definitely return!

Staff amazing definitely the place for time out

Nice setting had a lovely muffin.

A pleasant spot by the river for a snack. Prompt service of good quality coffee and food by friendly staff.

Great coffee and a lovely outdoor dining experience

Very pleasant setting for coffee and catch, wish there were more coffee cafes along the walk

Good tasting coffee, better than any of the coffee chains. Good snacks 😋

Enjoyed the coffee, the company and the sunshine!!

Good food and coffee. Lovely setting on the river bank. Friendly, helpful staff.

Lovely location, good coffee and food selection. Staff are friendly and courteous. Outdoor seating in a nice location with views over the river and towpath.

Called in after a 10k run. Lovely flat white and a hot chocolate for my wife.

In Victoria Square shopping centre in the middle of Belfast. Friendly service, plentiful food of the hi-carb (delicious!) variety - and chairs/tables outside! A great place to sit, watch the world go by, and feel contented with life! Recommended!

Although we had to have a take away it was lovely, Staff all very pleasant and very welcoming sausage rolls latte and strawberry milkshakes all went down a treat

Bombay bad boy sausage roll was soooooo good...fantastic coffee too 👌👌👌

Excellent coffee in a nice setting.

Good coffee. Quite expensive though, almost airport prices without the expected trip...

Love this coffee cafe. The staff are so friendly. Super selection of pastries and sandwiches. Coffee is delicious. Its lovely on a nice bright day sitting outside by the Bann watching the world go by. X

Coffee good coconut/jam sponge cake didn't do it for me. The girl behind the counter was on her own and consequently service was slow.

One of my favourite places for coffee in Portadown. What makes The Pumphouse pumping is a combination of the great coffee, lovely food, beautiful location but what takes the experience to another level is the staff. Always welcoming, nothing is to much bother and they always have time for a bit of banter.

A great wee place to have a chat and a coffee while sitting by the river bann. Great service too.

Great coffee. Just the place for a cycling pit stop.

It's nice for work lunch love the coffee

Very nice coffee and sandwich. The salted caramel brownie was to die for. Beautiful setting by the river.

I was left embarrassed after bringing a friend here for coffee. Every table had dirty cups, plates, ect and these were not cleared for the entirety of our time there, floors were gruby and the toilet was also an unpleasant environment. Staff seemed overwhelmed with the work load. Management should deal responsibly with this! Very disappointing.

Excellent place. Stopped on a cycle spin and was nice to stop somewhere new.

Lovely little coffee shop along the river. Great selection of treats, there'll be something for everyone. If it's busy, parking is limited.

Best lattes in the country, hell maybe even the world.

Great coffee, friendly staff and a nice atmosphere.

Good food, great service, very helpful

Out for a bike ride this morning and decided to stop for a coffee. Fairly busy but a few empty seats inside and out. Joined the queue and waited and waited and waited. One person was wrangling the toaster / cooker doing food and another was wrangling the coffee machine. Both appeared to be losing what ever battle they were attempting. After 10 min the queue had an apology for the wait but still nothing moved. The queue got longer but still nothing moved. After 15/20 minutes I gave up hope of a coffee and left the increasing, non moving queue watching the toaster oven and coffee machine produce nothing. Disappointing.

Secret place in Portadown with a good choice of buns amazing coffee and a view in to calm river. Brilliant choice for retreat from city buzz.

Quaint cosy coffee shop overlooking the river. Great coffee and relaxing atmosphere

Good coffee, nice atmosphere on the banks of the River Bann

We have visited Ground in Portadown several times. Always good quality food and coffee. Parking at the door and delightful outdoor seating available when weather permits.

Great location and Friendly staff. The food is 'ok' and I reckon it's abit overpriced for what you get.

Friendly, lovely atmosphere, great food.

Location lovely by the river coffee great food ok not great snacks sweet cakes pity cause it could be great

Very good staff , all very willing to help . Atmosphere lovely and food delicious. If I could have given more stars I would have .

Great tray bakes and coffee in a relaxed and picturesque setting. Nice it is locally owned rather than an international chain.

First time here. Staff lovely, pastries delicious, coffee even better. Location right on the river is good for conversation and sun.

beautiful location lovely staff BUT...very limited vegetarian options...I had the vegan wrap which was lovely it just would be nice to have more variety

Really nice coffee and a great view of the river

Stopped to talk to someone sun was shining we sat down outside enjoyed the coffee and a chat with someone I met last year

I had been promising myself a visit here and today I went. Ordered a Latte and Cinamon Roll. Took them outside to sit and enjoy the lovely view. When I bit into the cinnamon roll it was solid and very obviously stale. Naturally I went and complained and the answer I got amazed me, The assistants answer was "well people normally have them heated so wouldnt notice". I said that, that was no way to disguise stale food and she said "oh no, they were fresh yesterday morning so I know they are fresh". Needless I got a refund and finished the coffee outside and have to say I doubt I will be back. This is a shame because its a beautiful setting and staff are lovely but food preparation and storage training is an absolute must.

Great atmosphere, food & service excellent, and location surprisingly attractive and peaceful

Visit The Pump House regularly and it never disappoints. Great staff, excellent coffee, tasty treats and great location.