Synge & Byrne in Newry and Mourne

Absolutely awful - I never write reviews but I certainly went out of my way to write this review. Firstly the place is filthy dirty, the young staff hadn’t not a notion how to deal with the public and we’re under serious pressure, lastly I had to change my 7month old baby in a hallway as the toilets were so dirty and stinking!!! The hall way was so dirty and covered in dead flys and wasps!!!!!

This place could be a little gold mine and the location of the cafe is in a park predominantly geared for children so I am very surprised at the lack of choice on the children’s menu. Basically, there was 3 choices. sausage & chips, savoury or sweet wrap or soup. There was no chicken left and the soup was an adult combination. There was no jacket spuds and this was 1pm, I was advised all they had to offer was in the counter window which was ciabatta combinations & sourdough bread…so I ordered a cheese sandwich and a ham sandwich for the children. Can’t go wrong with that surely? ….yes afraid so…we got toasties with cheese melted running out if it and a bacon on the top, the other was a ham toastie, I advised immediately that this is not what I ordered, I just wanted sandwiches for the children. I was advised “this is how we serve all our sandwiches as toasties” ok well where does it say that on your board? I just asked for ham & cheese sandwiches…I saw the staff grinning and looking at each other in a bemused way so I’m glad they thought it was funny. We eventually got replacements sandwiches but the bread was not even buttered - see photo attached! Footnote to the proprietor- this is the best & most effective way to lose your credibility, just read your reviews against your business. It’s quite shocking. Your menu needs changed it’s not child friendly and who wants to pay £7.95 for a sausage roll!!! Next time I will bring my own food for sure.

Came here with my son and nearly 4 year old grandson after our fun walk seeing the Giants lair. I got a latte and a malteaser tray bake for myself, an Americano and snickers tray bake for my son and a smoothie along with with a brownie for my grandson. It all came to just under £18. We enjoyed it but felt there could be more child friendly cakes for children as the selection didn't include anything he particularly liked the look of. The brownie was very nice but too rich for a young child's taste. I'd definitely visit again and would possibly try the cooked food selection to see if this was more suited. It was an enjoyable rest break in very pleasant surroundings. We noted that the tables were cleaned promptly after use and we found the staff to be pleasant and helpful.

Went to this cafe last Saturday just after 12pm after walking the fairy trail. Second time here and will be the last. Four disinterested teenage staff on a go slow despite the large queue. Filthy tables, we had to ask twice for our table to be wiped, and I guarantee you the floor hasn’t had been properly washed in years. Four water glasses were delivered to us and deposited on the dirty table, three of the glasses were covered in lumps of dirt and watermarks, we drank from the bottles instead. The food was fine but nothing to write home about, the ordered chipotle chicken sandwiches were minus chipotle. This cafe is in a beautiful location and could be really great with some effort. It urgently needs a serious deep clean and the staff need an injection of enthusiasm and more speed. They’re visibly miserable and clearly don’t want to be there. Also I note an owner response to a review back in 2019 regarding baby seats stating that there’d be more than two of them very soon. I can confirm that in January 2023 there are still only two baby seats, and yes, they were both absolutely filthy.

Over priced and disappointing. Needs attention to fulfil potential. Setting so beautiful, cafe so poor.

Overpriced terrible food. The £8 "big cheese" Toastie clearly heated by torch with a spoon full of cheese. No sign of actual toasting. Had to send back to get grilled. A disgraceful overpriced place.

We had lunch here today. The roasted veg wrap was inedible! It is hard to find the words - it tasted like it had been reheated multiple times, some of the veg were mush and others were chewy. The wrap itself seemed stale. The table beside us got the same and also couldn't eat it. The toilet in the actual cafe is also disgusting. The facilities in the Forest park are 100% - but they are a walk from the cafe when you have hot food and drinks sitting (especially for young children). My husband has the chicken and bacon sandwich - it was OK, but again seemed dry and as if it had been heated multiple times.

Was here during the week. Really nice breakfast and good service. Was even better for to the government discount 😀 Would recommend the veggie breakfast, very nice. After this went for our walk and came back for a quick lunch outside. That was our plan, service this time was really poor having to wait ages for our food along with several mix-ups.

I rarely endeavour to leave reviews but thought I’d leave a quick thought after visit on Friday past (7th). With the forest park and giants lair attraction on site, myself and friends seen it as set in a nice location however cafe itself left a lot to be desired. Outside seemed unkept with little decor and inside seemed out dated and in need of a massive makeover. Tables seemed mix matched and was quite dark and menu seemed in need of revising for better range of options. Even at the till looking down the back of the shop, it seemed cluttered with what looked like prep benches in centre of kitchen next to where dirty dishes were brought in and washed and other unused spaces wasted with what appeared to be recycling left in a pile near far door. To me just looked in need of major tidy and proper organising. Food compensated for this massively however hence happy to say not all negative despite average rating. Breakfast items we had were highly enjoyable and staff made an extra effort to make fresh when asked despite fact we seen prepped items in fridge already and it being past 12 and there only being two on. Coffee was also well made and nice to have a different selection of alternative milks, with us not having to wait to long for either to arrive to table. Both staff members were very courteous going out of their way to fetch us extra items we needed I.e. water, extra sauces etc. Nice to also see salads and that being prepped fresh to replace staler items and serve-over despite minimal in options nicely presented. Overall with a few subtle touches cafe has a lot of potential for local area.

Really poor lunch. The salads are so dry and unappetising. I don’t know how you can go wrong with a ham & cheese toastie but it was inedible. The cheese was Emmental which I thought was a bit random and acquired test. The cafe itself is also quite dilapidated and run down.

The place seemed like it hadn’t been cleaned, there were empty tables, but they were dirty. As I was ordering I noticed that the kitchen was very untidy e.g stuff lieing on the floor and food waste still there from when the last sandwich was being made. maybe that’s just a busy Sunday? Expected more especially when you are being charged a lot. coffee was nice to be fair but overall bad experience.

Went here with a friend yesterday! The fact it was empty should of been a sign. We both ordered the oven roasted veg wrap! Which was well shy of being roasted! Actually it was unbeatable We had four different salads and honestly all 4 were MINGING. The fact there were 4 staff and 2 customers very worrying. In a nutshell food was disgusting

I visited the Slieve Gullion cafe today with my toddler- I deliberately have avoided this place since after it opened in this location due to consistently terrible service and clueless staff in the hope that teething problems would eventually settle. Alas they have not. After paying for my food and drinks at the till I looked around to find a high chair for my son only to be told (unapologetically) that they only had one, which was in use. Hard to believe I know but this ACTUALLY turned out to be true as I asked another teenage staff member. I then asked for a refund from another teenage disinterested and unapologetic staff member as clearly they couldn’t facilitate my toddler. When I asked this staff member why they only had the one high chair she replied that ‘they kept breaking’. I asked if it would be a good idea to replace them as clearly it’s losing custom for the business and she sighed with the reply ‘we can’t really get any right now’!!!!! I could have laughed at how outrageously ludicrous her reply was. No apology from any staff member. I can confirm that terrible service and customer care remains a constant at this cafe and in my opinion is absolutely best avoided. I’m sure Synge and Byrne know that if you fail to look after your customer someone else will- which was my experience today and will continue to be in the future.

Visited Slieve Gullion Forest Park and checked out this cafe and was really impressed. Hugh range of light bites and all served by pleasant and efficient staff. Very clean toilet facilities and beautiful Court yard area to relax in

Overall first impressions not good. The outside needs to be kept swept. Inside a bit tatty and good do with a redecoration. Toilet was awful with a strong smell of stale wee.The food was average but best but the service was poor. I made three trips for napkins, condiments etc. Such a pity as the Forest Park and Giants Liar are excellent.

Synge and Byrne have excellent coffee and food, do yourself a favor and stop in sometime, you won't be dissapointed

I rarely write reviews but this place is worth of a mention. The food was great (a pulled pork wrap for 2), the service was 12/10 and the coffee was on point. Just what we needed on a mildly sunny/wet afternoon out.

Awkwardly queued at till point waiting to get served, myself and other customers unsure of where to stand/go, no clear direction or instruction. Ordered food and drinks and eventually told to sit down and it would be brought to table. After a few minutes a very nice young lady came with drinks which were not for our table but she proceeded to give the tea to my other half. And then customers from other table Informed her it was their tea. My latte arrived quite a while after that. After a further 15minutes the gentleman who served us arrived down with our drinks even though we already got them, he apologised and gave us the drinks anyway. He asked if we had received our food which we hadn't, so he said he would follow it up, a few minutes later another member of staff came to ask us what food we had ordered as they had no record of it on their system. When it arrived it was very nice, they gave us complimentary buns for all the confusion. I just find the entire service confusing. Staff are lovely but come across disorganised and awkward which I feel is due to the style of service provided in the particularly awkward shaped cafe. I wouldn't rush back because this has not been an isolated occasion.

A nice spot for healthy lunch but also a nice selection of cake Good cental location worth a visit..... try it

We stopped in for an early lunch today and the menu had a good selection but lacked thought. While we were eating- a server tried to bring us someone else's meals- the staff lack a bit of common sense. The food is nice and tasty. The cafe could be better maybe with a bit more thought to the menu and lower prices

Had tea here after a walk up the mountain . The overall impression of the young male staff and cleanliness was not appetizing .The floor sweeping was left in a pile on the floor and a young staff guy walked past it 3 times and didn't seem to notice it.

Overpriced,expensive Tea & Coffee. Not a big selection,overpriced & basic,wouldn't recommend! Seating basic,could do with a complete refurbishment!

We drop & collect a family member at a special needs club at Slieve Gullion so thought we’d grab lunch while we were here.

We decided to try the new cafe on the 1st morning of camping, we arrived at 9am bear in mind we'd be up from 6am with hyper kids so was quite a wait! We where greeted with a dramatic watch check by the waitress, then turned her back when we said hello. Really rude girl, seemed a strain to even speak to us. Food wasn't great, coffee where lattes not cappuccinos and wayyyy too hot. Over priced. We will not be back instead we will walk the 10 mins into Rostrevor use the chippy (it's lush!) and the local cafes.

Este local está especializado en comida para llevar, lo que no impide que te la puedas comer allí, pues tienen mesas (interiores y exteriores). La comida es buena, comparamos los típicos pasteles irlandeses (también ingleses) de carne y diferentes quiches. Bien preparado y no muy caro. Personal muy amable. Tienen menús de dos platos y postre.

First time eating here. Was, well quaint. Not a bad menu, thought it lacked depth. Quiches, and sandwiches with a little salad for a reasonable £6/7. Perfect for lunch. Staff were very polite and I would go back. Nice one guys!

Very stylish cafe in Newry town centre. We popped in for tea and delicious cake. Really lovely and friendly staff. Very enjoyable!

Really nice and trendy little restaurant in Newry.

I bring friends and family here often, and they love it. Coffee is great and food is excellent quality. I'd even find another branch of Synge & Byrne if I'm out and about NIreland as you'll get the best. Highly recommended.

After a walk around Slieve Gullion there is nothing better than stopping off in Synge & Byrne for a quick light bite to eat and a coffee. There is always a good selection in sandwiches, pies, wraps and pastries.

First visit for me to Synge and Byrne and I will definitely be back.

Unhelpful staff, unimaginative, disinterested in helping us and didn't care to make any alternative offers or suggestions to someone who couldn't eat the salads or specials because of issues with allergy.