Sweet Choice in Waltham Forest

Sweet choice is permanently closed.

They ran out of crepe mix and the lovely man made me some mix to satisfy my cravings! I highly recommend as his customer service was amazing! Thank you sweet choice

The whole place smelled of play dough and the ice cream also tasted like play dough

Order the strawberry cheesecake gelato. Gorgeous. The ice cream is made on site Fresh. Good price and nice guy owner.

Not friendly service, they made my hot chocolate by warming it up in the microwave!!! Im sorry but i can do the same at home. The point in buying outside is because they are supposed to make it better then we can at home. It wasn't even hot enough. The shop could benefit from a little clean.

Great places Great service went with my family had a good time good ice cream. My kid loves it. I will take them back.

Very bad service!! One of the staff was rude when I asked a question. I strongly recommend against going to this place

This food is So Bad I wish I never ever Come here again.

Beautiful mouth-watering delights and the only dessert place to let you try the sauce and ice cream flavours.

Very bad service, one of the female staff members was very rude and unfriendly. We sat and waited for someone to come and take our orders. No one came. Had to go to the till to make the orders. The place is filthy, the menus are grimey and sticky. The seats and tables also need a good clean. The place is a health hazard. ABSOLUTELY DISGUSTING PLACE.

Been going here for years as its local. Friendly staff and deserts are always top quality

Best local dessert shop and trust me I’ve been to them all :-). The staff here are really friendly, the gelato and desserts are also extremely tasty and unique. Much better than the big chain stores which have been moving in

Slow service, smoothy was tasty, but we have been waiting approx. 20 mins.

high expectations for this place but ended up highly disappointed. went there last night with my husband to try this place since there is 50% off and I felt very unsafe. tables were cleaned with minimum effort and only one girl was wearing a mask to be protected from coronavirus which I really appreaciate. Spoon was very dirty and asked for another one which came back dirty too so I ended up cleaning them with hand sanitiser! when I was at the till 2 members were arguing being very rude to each other which I found unprofessional. I ordered 2 sundaes and the glasses were dirty too with grey water. at these times being clean professional and nice should be a priority. sundaes tested nice but could not finish them because I felt uncomfortable and not clean.

have been coming here for few years now, not just with friends but with my own family, food and dessert always consistent. The environment is relaxed and comfortable the staff and the owners are extremely welcoming.

Definitely a sweet choice if you want to grab some dessert 👌🏽

English female.. was extremely polite and superb service provided . Thank you

First time to visit this place with my mum. We were craving some gelato so decided to try it out. Two young women were behind the counter, and they were pleasant and helpful. We asked for 2 menus, and sat inside one of the booths. When you order, you have to order and pay at the counter first, and when our order came, we were surprised at how large and pretty it looked. Both sundaes were very nice (I've posted a picture of them here). I got a 'Mad Waffle' one and my mum got a 'Tropical' one. However, the table we sat at was sticky, and the pages of one of the menus were sticky too. But I can see why this is a good place to hang out and enjoy lovely gelato, especially since it is open until 12am!

This place has good desserts. Only been there once, but I would go back to try other things too. Good choice of drinks too. Only reason that makes me give it a 4 out of 5 stars is that the waiting time was a little too long for my liking. The shop wasn’t busy when I walked in too as it was near closing time.

I came here on Saturday night. Ordered waffle for my daughter / wife, regular tropical smoothie for myself. The waffle was well presented and tasty, but my order was forgotten by mistake. I asked a female staff member when my smoothie would be made, she apologised and made a large smoothie for me and apologised. I thanked the young lady on way out, she was apologetic again, which was wonderful customer service. Highly recommend.

If I could give zero I.would, the place looked pretty grubby and the savoury food was horrendous.didnt bother with desert, I am.now toldits got mice after looking at other reviews. Owner looked unprofessional, no wonder. AVOID wasting money on this grotty slum

I came here, the crepe was decent. I ordered a Ferrero roche milkshake that came only partially blended, it had large chunks at the bottom. We ordered the samosa chat right at the start but it didn't come until we ordered it again and took ten minutes to come. The service is not great, a bit abrasive and forgetful. We ordered the mint and lime mojito which tasted like. 7up with mint in it and the worst pina colada I've ever tasted in my life

I have been coming here for years not just with friends but with my own family, food and dessert always consistent. The environment is relaxed and comfortable the staff and the owners are extremely welcoming. Highly recommended.

This dessert place is great! High quality food, good for the price. Staff are really friendly, will definitely be going back!

Love their waffles!! Customer service is excellent.

26/03/19 Today I was walking past my local dessert shop Sweet Choice. I normally come here with family and friends but every time I have come it has never been a delightful experience although the desserts are well tasting. Today I had seen the manger of sweet choice man handling and being very aggressive to not what have been a very young teen. I thought this was very disgraceful and think something should need to be sorted out with this situation.

Served by fazaan very fast at serving and presented the waffle magnificently

Horrendous!. No positives at All! Where do I start I came in for what I thought was going to be a nice sweet treat Upon arrival staff look overworked exausted and miserable. staff are very slow with greeting customers Eventually I order a standerd waffle and was served lumpy chocolate sauce and a burnt waffle and after waiting 20 mins for my order I was told there was a ingrediant missing. Waffle tasted burnt and over cooked chocolate fudge sauce was lumpy Fresh cream was not fresh at all... Overall the appearance of the shop is really bad like you can see the place is always dirty and messy/ dirty displays and napkins when served with order and this is concerning as customers as our food is being prepared here. Had to ask the waitress for another spoon as it was dirty and when I approached the side of the counter I looked at the floor behind the counter and I couldn’t believe my eyes it was filled with filth and muck and dirt. Really disappointed with the service here I have no intentions of ever eating from here again!.

Negatives: 1) Service was slow and not up to a good standard 2) Tables and menus were sticky, which made the whole experience uncomfortable. 3) Staff just looked demoralised and lacking in energy....maybe because they were overworked? Positive 1)Overall an adequate atmosphere

Positives: •Quiet, cosy environment. Negatives: •Lack of energy from staff members •Lack of customer service from the employees. No interaction or any effort to build a good rapport between customers. Employees looked depressed. •Lacked cleanliness in general. Menu was sticky, table was sticky, felt like I was going to catch something on my way out. •Seems to me like there is no system put in place by the owners/managers. Overall, the place looks like it can do with new ownership. Someone who can inject some energy and joy to the place. Dessert cafe's are meant to be a happy place, not somewhere where all the excitement is sucked out of you.

1st time visiting sweetchoice with a few friends after seeing the reviews online and honestly can say that I cannot fault it in any way. I have a severe sweet tooth and have visited many ice cream parlours, I have to say hands down this tops them all... I spoke to the owner asking why the ice cream was so wonderfully different to which I was told that the difference is “we hand make our own gelato ice cream from scratch”. Every flavour of ice cream (over 30 to choose from) all freshly made and served with a smile. Cannot go wrong, defenately a place to visit.

Very good customer service, special shout out to the young boy Yaqoub. What a lovely person looked after me and my family and made a delicious mouth watering mighty ferreo waffle. Honestly will be coming here regularly 👍🏼!! Thank you Yaqoub

Sorry to say this was not a nice experience. Terrible service very slow. They don't approach customers and served a dessert 45 mins later even though there were only 2 customers. Took them half hour to notify us they did not have 1 of the items available. The desserts are not all that. This place needs some serious attention in improving

Great place 2 chill with your mates or family 100% recommended for their waffles and ice creams. Staff are friendly and the atmosphere is wonderful

Great milkshakes and the waffles are nice and fresh. The juices are good. Nice place to chill out, pretty spacious. However, staff can be a bit off the ball at times, but they're generally very good.

Lovely deserts been there few times

They Do Nice Waffles, I Only Ever Go There For Their Oreo/Fererro Waffle. I Would Still Choose This Place Over Afters Which Is Just Down The Road.

The service was okay and the treats were quite nice and well plated

Muy buena y rápida atención. Recomendado para toda la familia y amigos y probar sus helados caseros

enjoyed the deserts will be back for more many thanks

Lovely desserts will definitely recommend!

lovely place to bring the family

Waffles increíbles y excelente servicio al cliente. Las porciones son grandes y generosas. Quiéralo. Definitivamente lo recomendaría a amigos y familiares

Amazing waffles and excellent customer service. Love it!!

This was the first choice on our list to end our eid on a sweet note. Unfortunately, the customer service was really bad. We were waiting for a table, which is something to be expected, but we saw that there was an empty table after some customers left. But the staff members failed to communicate whether we should sit down or wait for the table to be cleaned. The desserts were good, but the lack of communication drops their ratings.

Had a fantastic tropical island sundae will definitely be back there

This place is amazing, I am always satisfied with what I get, I really recommend the mighty ferro Roche waffle is just mouth watering and orgasmic

Great atmosphere and jaw dropping deserts definetly bringing family again

Pedimos 6 postres con mucha antelación, para recibir un texto 20 minutos antes diciendo que la orden no podía ser completado es más decepcionante.

Me fui como había sido con amigos un par de veces y lo disfruté en la mayoría de las ocasiones. El pago se realiza a la primera e hizo que mi pedido y me senté. En primer lugar, el servicio era muy lento. Había otros 6 personas sentadas allí - en realidad dos grupos. Esperé casi 15 minutos para mi desierto para llegar. Creo que el servidor es una mujer del este de Europa. Ella era muy dulce. Mi helado se empezaba a derretirse cuando llegó y la crema era realmente caliente? . No me sentía tan bien al día siguiente y dado que tengo una enfermedad, que hay que tener cuidado con lo que come. No volvería allí de nuevo en realidad.

I visited sweet choice with my family and we ordered 2 Sundays and 3 waffles the staff were very hospitable and friendly, they welcomed us with smiles and provided colouring books for the kids entertainment. The menu had many extensive choices which left us overwhelmed with what to choose, however the staff were on hand to help. The staff provided us with tasters of all the Ice creams to aid us in choosing our toppings. I have a nut allergy and failed to mention this when ordering my bonoffee waffle (which was to die for) upon notifying the staff they were happy to make another without nuts, free of charge. Thank you to Steven and Bettina, who made it a wonderful experience for my family and I. Will definitely return again and recommend to everyone. Thanks you sweet choice 😀

Great place, friendly staff, amazing ice creams!!!

Very wonderful ice cream plus nice staff too. The cup were a big size and very beautiful tasty IceCream!!! Is worth coming back for more!!

Fuimos a elección dulce con mi hija durante las vacaciones escolares y quedé muy decepcionado! Mi hija pidió crema de hielo, todos chicle burbuja tenía el sabor dulce, lo peor pedí crepes con fruta fresca y conseguimos un panqueque muy finas con tres o cuatro piezas de fresas en rodajas y uvas encubierto. Fue bill contrariado subió a más de £11. No recomendaría este lugar a todos!!!

Algunos de los mejores helados que puedes comer, el personal es muy amable siempre nos saludaba con una sonrisa.He estado allí unas cuantas veces y siempre me sentí bienvenido y cómodo, extrae en un agradable gente educada. He estado allí con mis amigos y familia muy recomendable.

One of my favourite top5,,,certain ice cream u will not find anywhere else,,,🍨🍧🍦🍮🍰🍩👌

Best place for Gelato and desserts in E17... hands down.. love the mango sorbet!!! Great staff and always a pleasure to visit.

Sweetchoice has been my family's favourite place to chill out and have dessert for the past 2 years or more, the staff should know us all by now. We usually come in groups of 8 or more. Unfortunately, it is with great regret that I have to say this but my last two experiences have been horrible. 2 weeks ago I ordered the sizeable Fererro Rocher waffle - not cheap. Less than halfway through I noticed a hair in my waffle, I told one of the staff and he went to talk to his colleagues, he came back and just said sorry, and there wasn't even any mention of it at the till let alone a compensation. Then yesterday I went out again with my family, we ordered and sat down and after about seven minutes, by which our desserts should be half made, the waitress came and said we have to pay. We told her that never have we been to Sweetchoice and paid before eating but she said no we have to pay. We asked her since when this new rule came and she didn't know what to say. Are we not trustworthy enough after our countless number of visits? By now we were irritated and no one was in the mood so we left with empty stomachs. Frankly, I don't think we will be visiting Sweetchoice any time soon, or ever again. Me and my large family shouldn't have to deal with this service, Afters dessert bar down the road will be our first port of call from now and the staff at Sweetchoice should be devastated to have lost some very loyal customers.

Good choice of brand name ice creams, but the service is very slow.

Nice place always go here to buy shisha flavour. Ice creams is good with loads of flavours to choose from.

I have been buying shisha flavour from these guys for a long time, good quality and good prices. Place is great to. Great variety of ice cream flavours.

A bit on on the expensive side but good for an occasional treat. Good staff. Clean inside. Shop has had a makeover. Comfortable sitting area. Ideal for couples and groups. Not sure what's up with the giant teddy.

Siendo un amante de gelato italiano que he probado todas las grandes marcas, y todo lo que puedo decir es que el único lugar para ofrecer una verdadera experiencia italiana gelato es una elección muy dulce. El servicio era excelente, la presentación era insuperable y...

Had an enjoyable time was lovely place .. great service.. best milkshakes and desserts definitely recommend

I've been on a hunt for a nice dessert parlor for aages until I came across this place. From outside it may be abit decieving and yes the inside decor could do with a face lift but I'm telling you now that their waffles are amazing! Their chocolate milkshakes are nice too but their waffles (mmmm im drooling just thinking of it) they're so light and fluffy and topped with any flavour of your choice. But I must say the portion is huge, we had 1 waffle between 2 of us and still struggled. Oh and also I know its a dessert place but their samosa chaat was lovely too! The staff are very very friendly and always make you feel special. Absolutely love this place and cant fault it (except for the colour scheme maybe) lol