GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.9

Based on 1.118 opinions finded in 1 websites

site_photo4

Nº 299 in 426 in Wychavon

CUSTOMERS TALK ABOUT DISHES WITH..piesteakmeatchickencookedsaladoldfishroast
Score
OpinionsNoteGoogle1.1183.9

comment_iconOpinions

EDIT: after the change of management/buyout. This place has really improved. Good is amazing, bit expensive, but arguably worth it. Coffee and cake is also a nice touch for a little pop in. OLD: Pretty awful experience, all good microwaved (until hard or over cooked) nothing available on the menu. Not likely to return, wouldn’t recommend.

site_logo

Jacob Clarke . 2024-11-23

MORE AT Google

I went for Sunday lunch the other day with my dogs. The dog friendly area is great. I had the prawn &crayfish cocktail followed by the pork loin with trimmings & veg. All of it was delicious i asked for extra gravy & crackling which wasn’t a problem. Everything tasted lovely & the service was great. I will definitely be returning.

site_logo

Jen Lewis . 2024-11-19

MORE AT Google

Party of 10 well looked after by Keiran.

site_logo

Leo Walton . 2024-11-17

MORE AT Google

Delicious meals, beautifully presented and extremely attentive waiting staff, especially Kieran. Much nicer than your pub chains, will definitely be back!

site_logo

Matt Walton . 2024-11-17

MORE AT Google

We had dinner here yesterday, having been here in the past , it has recently reopened. It’s a beautiful bar/restaurant. The service was amazing, and the food was honestly delicious. 10 put of 10 , I had the blade of beef , it was tender and so tasty . I really would highly recommend the Swan at Marin Hussingtree … Thankyou

site_logo

S Probey . 2024-11-17

MORE AT Google

Called in for lunch On a Tuesday. Service was great and the food, fantastic. Steak offer is very good value too. Will defo be back soon

site_logo

John Griffiths . 2024-11-12

MORE AT Google

Popped in for a slow meal and read my book, in the corner, near the radiator :-), Really well cared for by the staff. Fab coffee (seasonal pumpkin spice latte), rich tomato/basil soup-of-the-day, Old Mout berries and cherries cider, veggie fish 'n chips (beer battered halloumi with all the usual trimmings. Brilliant.

site_logo

Wendy Freeman (Veena) . 2024-11-09

MORE AT Google

An absolutely lovely breakfast. Great value, beautifully presented.

site_logo

Mala Jarvis . 2024-11-01

MORE AT Google

Steak night for 2 - excellent meal. Steak cooked perfectly. Had the Eton Mess & Creme Brulee. Delicious. Staff very welcoming & lovely atmosphere. Definitely recommend.

site_logo

Jeanette Davies . 2024-10-29

MORE AT Google

Our first visit and would definitely go again. It was a busy Sunday lunch service but despite this food was served fresh and hot. Slight delay in getting food to everyone in our party (there was 9 of us) but considering the group size and time of day the delay wasn't a big issue. Nice relaxed atmosphere with no feeling of being rushed etc. Would recommend.

site_logo

Phil Morgan . 2024-10-27

MORE AT Google

Food was very tasty and service was great

site_logo

Susan Ballard . 2024-10-26

MORE AT Google

Had a great time here with a large group celebrating a birthday. Our waiter Kyran was very kind and attentive.

site_logo

cory mclynn . 2024-10-26

MORE AT Google

We were in a hurry but Rach pulled out all the stops with the chef who slotted us in with some delicious quick food. Thanks.

site_logo

Chris Mann . 2024-10-26

MORE AT Google

Came to the swan in Martin Hussingtree for a birthday meal with my family. The staff were very attentive and there was a lovely atmosphere.

site_logo

bethal _ . 2024-10-25

MORE AT Google

Lovely lunch catching up with an old friend. Calm atmosphere

site_logo

Emily Calvert . 2024-10-23

MORE AT Google

A friendly place to meet up for lunch. Good choice of food.

site_logo

Charlotte Ridout . 2024-10-21

MORE AT Google

We just called in for a couple of drinks friendly staff clean and tidy

site_logo

Rachel Bailey . 2024-10-21

MORE AT Google

We had a beautiful lunch. We went in with a big ask of needing a super quick lunch turnaround. Rach was fantastic and straight on it, asked the chef what he could accommodate and got us sat down, fed and watered and out the door on time with a lovely smile, happy atmosphere and some great food and drink! We'll be back. Thank you.

site_logo

Chelle R . 2024-10-21

MORE AT Google

A bit disappointing, after the social media hype for this place & certainly not great value for the standard of food received. For example, Duck should be served with a crispy outer skin & the meat still pink & this most definitely wasn’t anywhere near.

site_logo

Dave Conway . 2024-10-21

MORE AT Google

Breakfast good, except sausage were too thick.

site_logo

KRI MARKET'S (MR. KEVIN.) . 2024-10-18

MORE AT Google

Had fabulous meal here with my sisters and enjoyed every mouthful staff very friendly and helpful would recommend it definitely go there again

site_logo

Sylvia Hughes . 2024-10-18

MORE AT Google

Val & I had a lovely meal at the Swan today 17 th Oct 2024 Kyran made us most welcome looked after us & food was delicious , we both had the chicken breast with veg . Thank you.

site_logo

Linda Williams . 2024-10-17

MORE AT Google

I love the steak nights here and it's my new go to place for quality and affordability.

site_logo

Angela Flynn . 2024-10-03

MORE AT Google

The food was terrible the Sunday roast meat was all undercooked and chewy the vegetables were under cooked

site_logo

Diane Beattie . 2024-09-29

MORE AT Google

Popped in here last night for the first time since Marstons sold it. And wow, it is the complete opposite to how it used to be, warm and friendly service and the food was really really good. We were looked after by a lovely guy called Kieran who had a cute smile. There were other staff on duty who were also lovely. I came in with my parents after a very difficult day and none of us could be bothered to cook. We were not disappointed. We will definitely be visiting again soon hopefully 😊

site_logo

Ed Gibbs . 2024-09-24

MORE AT Google

Table for 6 for a long overdue family reunion. Between us we ordered five different mains, which were all excellent. I have never eaten anywhere where there was such willingness and ability to adapt the menu to be gluten free for one of us with coeliac disease. The staff were efficient and incredibly friendly and attentive. The service was great. Very definitely worth every one of five stars

site_logo

Jan Hailwood . 2024-09-22

MORE AT Google

1st visit since makeover,Lunch club very reasonable tasty hot & quick to arrive, lovely staff friendly etc,will be back soon

site_logo

Andy . 2024-09-18

MORE AT Google

Fantastic steak night, 16oz steak £16 wow, cooked to perfection

site_logo

Conrad Bowtell . 2024-09-17

MORE AT Google

Food was the best me and my family have ever had ! The steak, Seafood pie and Duck breast were to die for ! Great service staff were amazing ! We Will definitely be back ! ⭐️⭐️⭐️⭐️⭐️

site_logo

Spencer Hine . 2024-09-16

MORE AT Google

We had lunch at The Swan and would thoroughly recommend giving it a try. The chicken caesar salad was exceptional. Friendly helpful staff who took the trouble to find out some local information for us, and the decor and overall atmosphere is perfect for a relaxed lunch or evening meal. We are definitely going back for their Christmas menu. Thank you staff at The Swan for making us feel so welcome.

site_logo

Sarah . 2024-09-13

MORE AT Google

Food and service was so good last week I decided to take my team out for a well deserved treat . Well Dan and the team certainly did us proud . Steaks were amazing and excellent service yet again my guys really enjoyed the night . 10/10 definitely a must for the £1 per ounce deal Monday and Tuesday. Haven’t had such a beautiful steak in ages . Well done guys, what a turn around you’ve made .

site_logo

Duncan brown . 2024-09-09

MORE AT Google

Visited on a steak promo evening. Had the 10 oz panacha cap very nice indeed.

site_logo

Mark Giles . 2024-08-30

MORE AT Google

Dropped in, as heard Wyvern FM ads about it being independent, but not filled with hope because of previous encounters. Wow!!!! This is exceptional. Food was perfect throughout, service sensational and it is so nice throughout!! It takes something special to make me go to Google reviews, and this is!!!

site_logo

Lloyd Cox . 2024-08-29

MORE AT Google

Nice decor, friendly staff but food was overpriced and rubbish. £16 for a flat burger and burnt bun with a sad and pointless salad of two lettuce leaves and the grim centre of an under ripe tomato. Batter on the fish was soggy and underdone. £8.50 for a kid's meal easily one of the most expensive I've seen. Guys, you can't price your menu like this and bring out food like that!

site_logo

Rebecca . 2024-08-29

MORE AT Google

Went on bank holiday Monday and thought it would be fairly busy, it was not. There was hardly anyone in the pub but that didn't mean that the service was any quicker! We seemed to have been forgotten about and the service was extremely slow. Had the £1 an ounce steak and the food was alright. Asked if we could have some more sauce for the steak and was categorically told no as the kitchen was closing (very poor customer service if you ask me!). After we asked for this, one of the members of staff then took a pint of beer into the kitchen for the chef (so he was still there). Food wasn't too disappointing but customer service and price has really let the place down. I won't be returning.

site_logo

Jenna Bates . 2024-08-28

MORE AT Google

We went for breakfast although the food was nice the toast was like cardboard and the bacon was over cooked but everything else was lovely despite running out of beans lol the staff were lovely and great with my toddler.

site_logo

Ricki Sankey . 2024-08-27

MORE AT Google

Four of us had the ounce/steak menu. Three very good, one only spoiled by the line of inedible gristle. Mentioned to the waitress, who, after consultation with the chef, removed it from the bill. Only downsides were the long and unnecessary wait for a second beer and £2.50 for a glass of lime cordial and water! PS. Please check your spelings and punctuation (sauces, not saucers and wrongly used or placed apostrophes). The only thing that was unprofessional.

site_logo

Iain Rushin . 2024-08-22

MORE AT Google

I had a lovely meal at The Swan on Saturday night. The food and service was excellent.

site_logo

Rebecca Martin . 2024-08-19

MORE AT Google

We had such high hopes with new owners, a refit and an apparent emphasis on fresh food. But it’s just not done very well here. We’ve had two disappointing meals, including the Sunday roast, both expensive and both just not up to scratch. The roast was so salty, roast potatoes were tough and veg had clearly been waiting around a while. At £20 it needs to be better, especially with another pub close by charging similar and offering far better food. The menu is ambitious but sadly the delivery isn’t up to it.

site_logo

Cat Hepple . 2024-08-19

MORE AT Google

Please could you light up your car park. It is too dark to navigate to your vehicle safely. Thank you

site_logo

Sb Bs . 2024-08-17

MORE AT Google

Very friendly staff and wonderful food. Will definitely return. Highly recommend.

site_logo

Anita Earp . 2024-08-16

MORE AT Google

Generally an excellent experience, however on this occasion we all had steaks from the £1/ounce menu. It was disappointing to say the least. The staff are very good, polite and attentive. We have dined here on many occasions and always enjoyed our meals, we will be back again but probably not for a steak.

site_logo

Colin Jones . 2024-08-14

MORE AT Google

Lovely food but a bit pricey for the surroundings which need updating.

site_logo

Sylvia Gwilliam . 2024-08-12

MORE AT Google

Our 1st visit since the revamp and new owners. Very nice light bright decor plenty of parking and the food was delicious and plenty of choice, we will certainly be back thoroughly enjoyed it

site_logo

Carol Carter . 2024-08-11

MORE AT Google

Nicely refurbished in a contemporary style. Felt very open and airy, not crammed in. Sunday roast was good with generous portions but quite expensive at £19. Well worth a visit.

site_logo

Chris Smith . 2024-08-11

MORE AT Google

Since the new ownership this place has done from 4 stars to 1 star. If I could give it less I would. AWFUL food, pizza looked like an Aldi cheap pizza. Mash was like pure water, gravy was also like pure water, veg hard and undercooked & pea’s were the most rancid either frozen or tinned peas I’ve ever tasted. When asked to thicken the gravy was told they couldn’t as it was home made gravy… home made yet they didn’t have anything to make gravy with… The menu is very expensive for what it is, the refurb makes the place look like a care home & they definitely need a new chef after that shambles of a meal. Won’t be returning again, won’t be recommending to anyone. All I would say is avoid this place. What once was a nice pub with good reasonably priced food is now probably the worse place in Worcester. Such a shame.

site_logo

Matt . 2024-08-08

MORE AT Google

Always lovely at the swan for lunch. Nice food, friendly attentive staff and have never had to wait too long for food to arrive.

site_logo

Chrissy Elvins . 2024-08-01

MORE AT Google

1st time we’ve back in years and I’ve got to say we were pleasantly surprised food was really good and the staff were were great

site_logo

Mark Mansueto . 2024-08-01

MORE AT Google

Amazing roast dinner which comes with extra gravy (a must) and HUGE portions. Meat was juicy and tasted so fresh!! 100% recommend :)) The staff are so lovely too always checking on you! I enjoyed a cold drink in the sun after in the big garden with the sun shining down.

site_logo

Harriet Killman . 2024-07-28

MORE AT Google

Lovely guy serving couldn't do enough but a small burger and a few fries for nearly 17quid no way

site_logo

Sno Man . 2024-07-23

MORE AT Google

Called in for a family meal, 2 of us had fish finger sandwiches, a child's sausage 'n' mash and a fish 'n' chips meal. The food was good, hot and we didn't have to wait long. The service was good and attentive. No room for desserts today, sadly!! The carpark is ample and when we visited there were lots of spaces available. Thank you 😊

site_logo

C Michael . 2024-07-22

MORE AT Google

Food was outstanding. Service was excellent 👌 we will be back

site_logo

Tammy Large . 2024-07-17

MORE AT Google

Expensive food and missed the chicken off the one meal, but a pleasant place.

site_logo

Wiilam Tasker . 2024-07-13

MORE AT Google

Popped in 'early doors' for a bite to eat. Had the seafood sharing platter, which we enjoyed, bread was a little dry, but didn't detract from the seafood. The king prawns were huge! After we had finished our meal, I did ask if we could have lemon wipes to clean our hands, those were apparently not available, but the waitress very kindly bought us a bowl of water each with a lemon wedge in it plus serviettes. As I said, it was early and there were very few people, so it did lack a little atmosphere. Will certainly be back, bit maybe try a little later, as do like to have somewhere with atmosphere. The staff were very pleasant, early days but hope the pub does well.

site_logo

Steveandlyn Aston . 2024-07-11

MORE AT Google

turned up with friends at 915pm on a wednesday only to be told they were closing early, even though sign outside says open till 11pm, the excuse they had not been busy. also, they could not tell us if they would close early next week as well

site_logo

ia ba . 2024-07-10

MORE AT Google

Breakfast was ok but far too expensive,

site_logo

Darren Jones . 2024-07-08

MORE AT Google

What a stunning pub they have a coffee and cake area as well as lovely restaurant. We have always had great service at the swan. Please give them a visit.

site_logo

kara henman . 2024-07-03

MORE AT Google

Having seen the pub/restaurant had a 3.8 rating I wondered what was in store. Once we’d finished an absolutely first class meal I wondered why The Swan didn’t have a 5 Star rating? It appears that The Swan is now under new ownership and the not so positive ratings related to the previous regime. The team of Matt, Delilah and Alice ensured we had a superb meal on a Monday night - Steak Night. I’m not one given to exaggeration, but the ‘medium to well done’ rump steak was succulent and cooked to perfection. The other meal - that of the beef burger - was above and beyond expectations, with a combination of chorizo and spicy Nduja jam taking the culinary delights to a whole new level. We’d only given The Swan a try as it was en-route to home after a visit to the South West. It’ll be a different proposition in future as we’ll go out of our way to return - especially on Steak Nights of either Monday and Tuesday or, who knows, maybe even both. Thoroughly and highly recommended, the only downside being we don’t the place to be fully booked next time we want to dine!

site_logo

David Walker . 2024-07-03

MORE AT Google

the waiter tony greeted us outstandingly with a huge smile and a friendly approach. The food was amazing. hats off to the chef. will definitely be back soon. 👌🏼

site_logo

maggie winter . 2024-07-03

MORE AT Google

Lovely Sunday roast. Friendly service.

site_logo

Mark Swan . 2024-06-30

MORE AT Google

Staff so lovely, couldn’t do enough even got treats and water for our dog. Food was lovely

site_logo

Lorna Tracey . 2024-06-22

MORE AT Google

Food is nice but way too expensive for what it is. The bar and serving staff are amazing, However the atmosphere is like an old people’s home unfortunately. It’s a 4/10 for me personally.

site_logo

Max Osborne . 2024-06-20

MORE AT Google

Lovely staff. An hour wait between starter and main. No condiments or water on the table. Fish dish overcooked. Bones in chicken breast?????. It was Father's Day but not full. Service charge added to the bill when it was discretionary. Removed in request.

site_logo

Bill Mason . 2024-06-19

MORE AT Google

Excellent service and food. very friendly staff. very impressed with the overall pub nice to see staff making sure glasses were clean. Made a change from some recent pub visits in the area

site_logo

David Morris . 2024-06-09

MORE AT Google

Best breakfast I've ever had and staff lovely

site_logo

Tina Holmes . 2024-06-08

MORE AT Google

After reading previous reviews was a little reluctant to try the swan but so glad we did excellent food lovely friendly staff an experience we will be definitely repeating thankyou swan at martin hussentree

site_logo

andy snelling . 2024-05-27

MORE AT Google

Lovely evening! Food was excellent as was the service, will definitely be back!

site_logo

Helen Golledge . 2024-05-27

MORE AT Google

Great food and service, nice to have a playpark for the children too.

site_logo

Sarah Szabo . 2024-05-25

MORE AT Google

Excellent food and beer well kept

site_logo

Mark Shuck . 2024-05-22

MORE AT Google

Closed at 6.15pm on the sunniest hottest day of the year despite their Google listing stating it’s open until 10pm on a Sunday, main pub sign saying ‘open all day everyday’, and the chalk board outside we walked past saying serving food until 8.45pm. Worst thing is a manager said nothing as did his paperwork at the bar 4 feet way when clearly we were waiting to be served drinks - totally ignored us and left a waitress to come over to announce they were shut despite the advertised hours. Thought we’d walk to this local to give local business support….they are doomed if they can’t get the basics right.

site_logo

Carl . 2024-05-19

MORE AT Google

Unfortunately, wife's steak overcooked, wrong chips/fries bought with steak sandwiches. Also, if the meat in the sandwiches were any colder, it would've been frozen.. No sugar free Pepsi/Pepsi max as I’m diabetic, didn’t leave a lot of choice to drink. £250 for a disappointing visit. This was our second visit as I always like to give the benefit of the doubt.. Shame as the Anchor is so good...

site_logo

Graham Powell . 2024-05-16

MORE AT Google

Fantastic great food and service

site_logo

Nic Gibbons . 2024-05-16

MORE AT Google

Fantastic day out , even better food and presentation. The food portions were really good would recommend coming again .

site_logo

Bordee . 2024-05-16

MORE AT Google

Went a few weeks ago the whole experience was terrible only got offered one drink .. food was terrible and so expensive for what we had ..1st and last time

site_logo

Debra Jones . 2024-05-16

MORE AT Google

We called in this morning 16th at about 10.15 with our little dog Colin. It’s fantastic now they’ve got a dog friendly designated area - and we ordered the full English breakfast. It was absolutely fantastic - beautiful thick bacon, sausages, fried eggs etc. Will definitely be returning again and the staff were so friendly and helpful 🐾💕

site_logo

Wendy Rushton . 2024-05-16

MORE AT Google

Absolute shocking, they advertise dog friendly but there ain’t nothing friendly about it, no water bowl, no water offered or little doggy treats etc you put in a little corner out the way, food was absolute tragic the beef dry, veg cold and a chicken ceaser salad coming with anchovies when it’s not advertised with them, luckily I noticed and didn’t participate in eating any of it due to a fish allergy. When questioned about the salad it was clear the member of staff didn’t have a clue Definitely won’t be returning

site_logo

Nathan . 2024-05-12

MORE AT Google

Food, very disappointing.. starter- my friends chicken was undercooked! My other friend had watery prawn cocktail I shared Camembert with another friend which was nice! Mains- fish pie that was tasteless. Vegetable tart didn’t look / taste very appetising. Veg was cold. Burger was ok but not much for money We didn’t have pudding as the starter and main was not very good Definitely not worth the price! Servicing staff were really nice, and tried to resolve the issue. Will not be going back!

site_logo

Nina . 2024-04-26

MORE AT Google

Just had breakfast, so polite service with nice atmosphere, so clean and comfortable, and food was perfect , definitely use alot

site_logo

Courtenay Westwood . 2024-04-26

MORE AT Google

Under new management, we had a lovely breakfast here. Service is great and the new decor is lovely. Fantastic, will come again

site_logo

Matt Swatton . 2024-04-21

MORE AT Google

Dreadful seafood pie. Had to search around for anything resembling fish. Mash was watery and tasteless. At over £18 it was an immense disappointment. Staff were nowhere to be seen and constantly had to remind them to bring cutlery to all courses. The place was not busy by any stretch of the imagination. Not a patch on the Anchor. Will not rebook!

site_logo

marilyn unwin . 2024-04-19

MORE AT Google

Had a wonderful Sunday lunch with the family 2 weeks ago. Reasonable prices and excellent good. Great news that this pub has reopened as an independent small group.

site_logo

kathy bradley . 2024-04-18

MORE AT Google

Don’t usually leave review about food but I paid £9 for a beef sandwich and it was the worst meal I’ve had out in a while. The bread on the menu says bloomer bread nope it was a cheap loaf. The beef was 50% fat and gristle and it was grey. I was expecting thinly cut beef that was tender and juicy what I got was just horrible, luckily the dog had a nice dinner int he evening.

site_logo

Dan Reeves . 2024-04-15

MORE AT Google

We came here for a Sunday lunch, as a group of three. We didnt book, the restaurant was very busy but we were accepted. The service was on point and our food came out really quick, hot and tasty.

site_logo

Jennifer Johnson . 2024-04-14

MORE AT Google

Visited The Swan for the first time in about 3 years and the first visit since it changed ownership. The decor inside the pub is really lovely as well as the beer garden. A good play area for the kids, which our 2 year old thoroughly enjoyed. The food was good quality and we left feeling really full. I was delightfully surprised to see cakes on sale as soon as we walked in, so we were already planning for dessert! The only drawback to the experience, and what stopped the 5 stars, was the amount of litter in the car park, e.g bottles dumped on the verges. Otherwise, a highly recommended place!

site_logo

Aimée Lou . 2024-04-12

MORE AT Google

Went for breakfast and the sausages were not cooked properly. They were cooked one side and pink the other side. Apart from that the breakfast was ok. However, where we sat in the middle of the restaurant, the table we had rocked every time you leant on it due to uneven floor. All the tables where we were all had napkins and beer mats under them and had to do the same with our table. Not exactly professional. It was also cold with a chill in the air with a draft to the point we had to put our coats back on. We were asked at the end what we thought of the place and told them the above.

site_logo

alison amos . 2024-04-11

MORE AT Google

Really lovely friendly staff. Ordered the special which was chicken liver pate and skirt steak for £19.99 for myself. My daughter ordered the sausage and mash. Food was outstanding. Highly recommend this place. What a turn around

site_logo

hayley grinnell . 2024-04-10

MORE AT Google

Lovely to see this place open again! We called in for hot drink and cake and it didn't disappoint. Staff were helpful and friendly. Lots of seating,comfy seats by the fire(will be toasty in the winter) and various size tables and seats. The evening menu looked fab...can't wait to book and try the hot food!

site_logo

tracey peel . 2024-04-08

MORE AT Google

I went last week ,waited for meal ,after 30 minutes I found a waitress ,meal came 10 minutes later, food was good staff pleasant

site_logo

sue smith . 2024-04-07

MORE AT Google

After the recent makeover, The Swan Pub in Martin Hussingtree now boasts an inviting decor with modern tables and furnishings. This fresh appearance, however, contrasts starkly with our service experience, which was disappointingly subpar. We visited on a seemingly quiet Sunday, post-rush hour, to find the ambiance calm and staff visibly available around the bar. Despite this, our arrival went unacknowledged in what appeared to be a waiting area, leaving us to approach the bar ourselves for seating and service. Initially, our drinks were served promptly, setting a promising tone that, regrettably, did not extend to our meal service. It took over 50 minutes for our two dishes to arrive. During our wait, we were informed of a shortage of roast potatoes—20 minutes into our already prolonged wait—with mash or new potatoes offered as alternatives. Even then, our meals took an additional half hour to be served. Given the premium price of £21 per Sunday meal, the quality, though slightly above average, did not meet our expectations, particularly given the limited Sunday menu which implied pre-preparation. The apparent lack of initiative from the staff to offer any form of compensation for the delays, such as complimentary soft drinks, further compounded our dissatisfaction considering our drinks were empty when they informed us of the lack of potatoes. Our experience was further marred by observing other diners who arrived after us receive their meals sooner. This inconsistency in service made us feel overlooked. The conclusion of our visit saw us seeking out staff at the bar to pay, due to a lack of attentive service at our table. In summary, while the food at The Swan can be described as pleasantly decent, its value is diminished by its price and the significant letdown of the service. An expected wait time of 50 minutes not only detracts from the dining experience but leaves a lingering disappointment. Despite the potential for a memorable meal, the service failures are too significant to overlook, resulting in a 2-star rating. This establishment demonstrates that even with quality ingredients, the overall experience can be soured by inadequate service and attention to detail. Despite this experience, we were open to giving The Swan another chance, hoping our visit was an exception rather than the norm. However, it’s worth noting that we had been forewarned by friends about the potential for slow service, particularly regarding wait times for food. This preexisting knowledge tempers our optimism with a measure of caution.

site_logo

Dan Evans . 2024-04-07

MORE AT Google

Can't really rate it as we didn't stay. Only went for a light lunch but as a vegetarian I found the menu too restricted. However, it's the first time I've been since it's had its makeover and I'm probably alone in saying that I didn't really like it. I thought they'd destroyed the atmosphere.

site_logo

artisanne10 . 2024-04-05

MORE AT Google

We were a bit concerned having read some of the recent reviews but our experience was excellent. A warm welcome from our waitress and we selected the fish sharing platter which was excellent

site_logo

Patrick Davis . 2024-04-04

MORE AT Google

A very disappointing experience. I had high hopes for ‘the best’ seafood pie, which was bland, watery and flavourless when it arrived - with the supposed saffron mashed potato also tasting of nothing. My dad ordered the ox cheek pie, which was the smallest pie I’d ever seen with two tiny pieces of (very tough) meat, two tiny mushrooms, a bit of gravy, wrapped in suet the size of a small burger bun. It was clear the meat was not ox cheek and had not been braised for 18 hours, as stated on the menu. Considering both meals were around £19 each, it was not what we expected at all. The staff swapped our food for fish and chips which my brother had ordered, but this was greasy and average at best, again around £18. For three portions of fish and chips and 4 drinks - the bill came to £93, with no discount/apology offered, even after complaining. After enjoying several meals at the Anchor in Worcester, we had hoped it would be lovely here, but would definitely not recommend.

site_logo

Emma Norris . 2024-03-30

MORE AT Google

Don't bother! The fish pie was tasteless and the brocoli was barely warm. The chips were luke warm. The lovely girl who served our food said she would ask someone to come and take our drinks order. I saw her ask one of the many staff behind the bar but no-one came. Eventually someone came to collect our plates by which time my husband had gone to pay. Can't believe the lack of service when the staff were falling over each over behind the bar!

site_logo

Sue Downton . 2024-03-30

MORE AT Google

Very disappointed after having a great experience at the anchor. Service was poor, we asked for more drinks when our food was delivered and were told someone would come and take an order, but they did not. No one came to ask if our meals were ok until long after we had finished. There were however numerous staff stood behind the bar doing very little and only about 6 tables full so little excuse for being ignored. Fish pie was bland, chips were cold with other meals. We would have spent more and had dessert and additional drinks if we had received anything near good service, instead we were in and out in an hour.

site_logo

Sam Downton . 2024-03-30

MORE AT Google

Unfortunately left very disappointed! Was really excited to visit the Swan under its new management especially as we have always really enjoyed the Anchor but sadly we didn’t have a good experience at all. The service was poor, I know it’s newly opened but the waitresses lacked knowledge or enthusiasm barely cracked a smile. Service was slow and non attentive. After our first drinks order we didn’t have another as no one came back to check in or even to find out how our food was. Secondly the availability for gluten free was very poor. There was no separate menu but I was told most dishes could be made gluten free to find out when I ordered that I could only actually have a burger with a GF bun which I didn’t really want. To add to that when it came out I checked with the waitress if it was GF as she didn’t notify my and she was unsure. So I then had to get up to go and find the manager to get her to check before eating it. At which point after it having being returned to the kitchen for checks it was then cold. Finally the plates of food were very underwhelming. Poorly presented and lacking considering the price we were paying. Portions were pretty small and plates just filled with chips nothing else to appeal like seen it pictures and suggested on the menus. A real shame, as was looking forward to Droitwich having a nice pub with good food. Let’s hope it’s just some teething problems.

site_logo

Abbie Holliday . 2024-03-29

MORE AT Google

Very expensive and the food was flavourless. Service was slow and food was slow. £50 for a glass of wine, soft drink, sandwich plus chips and two children’s meals.

site_logo

Andy Houghton . 2024-03-29

MORE AT Google

An all round average meal, newly taken over by an amazing restaurant in Worcester City. Only offered one drink, staff didn’t know what the meals were, plates for steak and burger lacked presentation. Steak however was cooked incredibly, portion size on the fish and chips was brilliant. Options for allergens were available however didn’t receive a menu for it, waitress said tell me what you want and I will ask if it can be gluten free. Has potential foot a little pricey for the presentation, just felt it could have offered more and service needs to be improved

site_logo

Luke Deeprose . 2024-03-29

MORE AT Google

Nice refurb, food and drink options are decent. Kid friendly and a good atmosphere. Service was pretty good - food came out relatively quickly despite it being busy. Only slight complaint on that, after the initial drinks, no one ever came to take another drinks order. However the main reason this doesn’t get 5 stars is the cheeseboard - £12 was horrendously overpriced. Small amount of cheese that looked like a child had prepared it. That being said, everything else was good enough for me to want to go back.

site_logo

Paul . 2024-03-24

MORE AT Google

Had a great Sunday roast lunch with my son and daughter-in-law this weekend. Tastefully refurbished, good service by friendly staff. We will be back soon.

site_logo

Jane Anscombe . 2024-03-18

MORE AT Google

I was really excited when I found out who was taking over the Swan as the food Anchor is exceptional ! Went for breakfast today, it was absolutely delicious ! Finally a great place to eat near Droitwich ! Highly recommend 🥰 will be back soon !

site_logo

Aimee Thomas . 2024-03-15

MORE AT Google

Similary restaurants in West Midlands

restaurant_img
3.9

1373 Opinions

location-iconCharity Cres, Evesham, WR11 2UT, United Kingdom
outdoor_seating_364687takeaway_364687delivery_364687

BEWARE of leaving your car!! I went to strawberry fields last week and our car got keyed pretty badly. On contacting the pub they advised nothing they can do till the police contact them and then when they did barely anyone knew how to work the cctv. The pub advised nothing on cctv when the car definitely got scratched in the car park. I feel they just don’t want to look into it properly. We’ve had no contact from the pub about why theirs no footage which does make us wonder. It’s such a shame people feel the need to vandalise a car that we work hard for too.

restaurant_img
3.9

449 Opinions

location-iconSmite Hill, Hindlip, Worcester WR3 8SY, United Kingdom
outdoor_seating_385967takeaway_385967delivery_385967

Good service friendly reception.Coffee and Cake delicious.

restaurant_img
3.9

47 Opinions

location-icon71 High Street
Chinese
outdoor_seating_186925takeaway_186925delivery_186925

Awful food absolutely tasteless worst Chinese I’ve ever had went straight in bin chips dry like cardboard chow mein tasteless rubber . bbq sauce no flavour just bright orange gloop, egg fried rice tasteless and dry ….very disappointed I’ll never go there again

restaurant_img
3.9

12073 Opinions

location-icon8 M5, Worcester, WR8 0BZ, United Kingdom
outdoor_seating_387158takeaway_387158delivery_387158

As motor way services go, a good one to stop at

restaurant_img
3.9

481 Opinions

location-icon13 Colman Road
Fast food
outdoor_seating_208458takeaway_208458delivery_208458

I've been here many times and it's always worth the trip because they're the best for miles around. They're usually very good, but tonight we had the best fish and chips ever. Delicious!