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2.5

Based on 24 opinions finded in 1 websites

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Nº 369 in 393 in Waveney

Nº 21 of 21 Chinese in Waveney

Score
OpinionsNoteTripAdvisor242.5

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Terrible it’s the worst I have ever had never been so disappointed delivery was quick but food was dreadful we will not be using them again and I wouldn’t recommend them either

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Catherine G . 2024-04-21

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SHOCKING! FEEL SAD AS I don't think she knew what I was trying to order.... 1 beef chow mein. £7 1 × curry sauce £3.80.. No .... It can't be very 3.80....sadly she's Chinese. Not that's an issue. But it's so debilitating when you say over and over! You can't get it right ... Employ an English speaking person who will help you!!!!!!!

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SAM . 2024-03-30

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Asked repeatedly when ordering in person, no mushrooms. Dietary requirements. On picking up the order they said order, no mushrooms. Surprise, Surprise when I got home and opened the order, mushrooms in the order. People with allergies beware.

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Pioneer680105 . 2023-11-25

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Have ordered food numerous times from here was always been good until last night when food was inedible. Absolutely disgusting. Will never eat from this place ever again 🤮🤮

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tom g . 2023-09-29

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Food was not upto standard last night, in fact was inedible. Phoned this evening when they reopened to be offered 10% off my next order, which is 4.90 towards my next inedible meal. The offer was then taken off the table when I said I still had all the food as we couldn't eat it. Yes I wanted a better deal as I have almost 50.00 worth of take away sat in my fridge which i said they could take back as proof but she then came back and said I lost all my rights by not complaining at the time. I won't be claiming my 4.90 from them, but please read the other negative reviews before ordering.

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Escape307726 . 2023-09-29

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We always use this Chinese and even though their prices have increased considerably over the past couple of years we continued to use them. We had takeaway from there tonight and not only have prices gone up, portions have gone down but quality has also gone down. Would not waste my money again. I’m all tor supporting local businesses but this is seriously taking the juice!! Horrid

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Linda G . 2023-05-31

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I ordered Singapore chow mien with a pot of sweet & sour sauce it came to £10.80 plus I collected it, the food was ok but certainly not worth the money. The lady was pleasant at the counter but the price was far too high and the quality wasn’t great. I’m afraid I won’t be using them again far too expensive not worth it.

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georginae949 . 2022-05-29

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Awful!!! The amount you pay is disgusting for the quality of the food!! And the free “thing/food” given after spending an amount was not touched and put in the bin with most of the rest!! Very disappointed!!

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Food_right1 . 2020-12-28

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Prompt delivery, and well social distanced anything after that went down hill. Worst Chinese we have ever eaten , soggy and tasteless so much so we didn’t eat the meal and the price you pay is far more than many brilliant Chinese around .

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30char . 2020-05-09

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I love Chinese food. It's my favourite. But I was so disappointed about this place. Simply THE worst I've ever had, and I've had many. Noodles and meat in Chow Mein horrible. Prawn toasts tasted of dirty oil and were dry. They gave us a 'free' bag of spring rolls with about 20 mini rolls in which were inedible as they were like plastic and tasted of nothing, (thanks for those). I thought this would be a good one as it was about £7 dearer than the last place we tried for the same thing but how wrong I was. Never again.

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jim m . 2019-11-05

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I've been here a few times now... The Chinese take away at Super Kitchen is always very nice... I recommend the chicken chop suey with rice and chips... You can park outside but it is on a main road and there is only a few parking spaces.

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Lilyland . 2019-05-08

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I went here because magic wok was closed. Never again pork balls didn't actually turn up with any sauce, Lemon chicken was dry. Noodles looked like they had been left out too long. We also ordered wontons there wasn't actually any filling in them ! Too late as I also checked after we ate it but their food hygiene rating is a 2 !!!

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chocoholic190775 . 2019-02-25

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I've ordered from this place multiple times over the last 8 years, the food has always been spot on jam packed with meat and so much flavour. The delivery is always on time or early and the delivery drivers are always pleasant. My only thing I could think of which would improve their menu is there chicken balls are abit soggy.

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realreviews95 . 2019-02-06

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WhAt a disappointment yeah I know it’s xmas eve and it’s busy I get it but really waited 2 hours for food and I didn’t get what I ordered cold and full of sauce and has for the spring roll the batter was uncooked won’t be ordering from here again

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Wendy A . 2018-12-24

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We had a family meal from here never eaten from here before. It was very nice will defently use again. Very fast delivery and still very hot. The only thing I have to say was the price was more expensive that anywhere else we have been. But they do say you get what you pay for

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emmaloo77 . 2017-10-18

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I have not had Chinese for several years as I have found them all to serve up salty, gloopy mush. Was placed in situation where had little choice but to have Chinese as with group of friends who were up for it. Super Kitchen is their local. We ordered a great variety across the board and at last I've found somewhere were food delivered quickly was very hot. To my amazement it was fresh. The vegetables were crunchy and the sauces were not in the style of reconstituted mush overdosed with salt and sugar to which I associate with a majority of Chinese take aways in my locale. I will and have gone back and enjoyed what I had. Well done to the owners for not taking the same route as many others

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Firefly306 . 2017-09-07

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Hemos utilizado para la entrega de la cocina super casa varias veces y son increíbles. En primer lugar y ante todo la comida es deliciosa. Siempre caliente, muy generosas porciones de carne fresca de degustación y otros ingredientes (a diferencia de otras tiendas de china donde todo los gustos descongelarse y recalentadas). Los platos son muy sabrosos y bañeras de plástico sirve en decente con tapas. La entrega es rápida y siempre hemos tenido un plato gratis de la casa que mandaron es un bonito detalle. O poco las patas de pollo picante o un plato de patatas fritas y cebolla (mucho mejor de lo que suena! ). El plato gratis es un buen toque. Yo no sé qué califica para este lugar, pero siempre un buen orden para varias personas así que no banco si estás pidiendo menos! Por último, los precios son muy razonables. No podía avalar más altamente si te gusta llevar chino o si estás tratando de China por primera vez, nunca nos hemos sentido decepcionados.

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Graham T . 2016-11-27

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I love this Chinese take away, we order from here every time we come to Lowestoft. The portions are generous and the price isn't bad. I would recommend the Cantonese style sweet and sour chicken, it's delicious!

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Hannah D . 2016-10-29

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We had a takeaway delivered for the family which arrived in really good time , the food was hot and the quality was superb however we were missing part of the order.

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sam6585 . 2016-10-14

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We have been using this take-away for several years as its always been the best but it has let us down a bit lately. I actually couldn't eat the chow mein, it was overcooked and gloopy.

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susan n . 2016-10-12

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This is our families favourite go to for a tasty takeaway. The dishes have lots of fresh vegetables and full of flavour. We often choose the set meals which are great value for money and have a good variety. I would definitely recommend. Thank you Super Kitchen!!

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Helen H . 2016-09-13

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We ordered through the Just Eat app. The restaurant had excellent reviews, hence why we chose to order from there. When the food arrived, one of the dishes was missing (which we had paid for). The rest of the food was absolutely awful. It was the worst chinese I had ever had! The rice was stodgy and stuck together and was a grey colour, the chicken balls were very soggy, the crispy shredded beef had no beef in and was just batter and tasted of nothing! The sweet and sour sauce was a very strange colour and had NO taste and was really really thick (never seen sweet and sour sauce like that)!! The chips were also burnt!!!! We could not eat the meal, it really was horrible. I rang the restaurant straight away to tell them and the lady was very abrupt with me. She did not want to listen to anything I had to say and she was shouting at me down the phone. The customer service was appalling. I dont like writing bad reviews but the whole experience was just dreadful!!!

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laurataylor58 . 2016-09-10

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This is the only Chinese takeaway we use in Lowestoft. The food is always hot and they give good sized portions.

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seenewplaces2015 . 2016-04-25

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Hit this by mistake, pity there is not a way to cancel errors like this. I expect that this sort of thing must happen. Over to you to sort this out!

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Roy J . 2016-04-08

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