Sunu's Urban in Harrow

This use to be a nice place for pizza especially on Tuesdays when they had great offers and deals. I think after the change of ownership, the quality of the food has gone downhill. I ordered 2 pizzas on the phone and when I arrived both of them were ready. The staff/owners were nice but when I got home and saw the pizzas they were both burned. Literally black. I can't believe the owners were happy to supply burnt pizzas to paying customers. Unfortunately I won't be going back. A word of caution - check your order before walking out of the shop.

Really great service. The food was amazing ecspecially the grilled chicken burger CJ was the best waiter and was really patient :) with us.

I would give it 4.5 stars however we are very disappointed and despondent about their buffet charges for elderly people who do not eat much. The manager told us only one adult (parent) was allowed kids' buffet charge. This is plain discrimination and a rip off. It is common knowledge that elderly people have small appetites. Why is it not ok to have kids' buffet charges but not for adults when they actually eat as little as kids? Why can't Sakonis do this for our elders, for whom going out is a treat, and seeing all the buffet and enjoying what they can makes them so happy - to have all that variety at their disposal even if they don't eat all of it. On one Saturday, food was all 'flat' and not just the same quality as previously - could it be as they are extra busy on Saturdays? Yet, Saturday prices are premium.

Poor and rude staff service. Paneer nachos is very disgusting Not good taste and too soggy They took so much time to prepare order

The food is not so great but the place is good to grab a quick meal when you want to get it ready quickly, they have an allergy chart and employees are helpful.