SUN WAH chinese take away in Cherwell

1st time using this take away in Langford Village. Disappointed. Service was good and quick. Duck pancakes was the worst I've ever had. The duck skin was soft, fatty and quite simply nasty. The mains were a little better, with the crispy beef being lovely. Portions were small....all other take outs have enough for leftovers. Nothing left today. Will go back to Bassett Avenue next time.

Moved from Bicester area 8yrs ago to Brackley we have 4 Chinese takeaways but not a patch on sun wah in Bicester,passing through on our way home and picked up house spcial chow mein and duck with mushroom excellent just like it always was .

First class food ,friendly staff

Best Chinese takeaway I've ever had, great food, fast service.

Best Chinese takeaway in Bicester. Great food, super consistent.

This place has gone so downhill, such a shame as I used to love the food here. New woman on the counter was so rude, food wasn't great either 😒

Came in to order a takeaway and was met by the young lady at the counter with the most horrible attitude I’ve ever come across so arrogant and disrespectful. She has no regard for her customers whatsoever will definitely not be returning and would advise to stay away as the food was absolutely disgusting.

One of the better Chinese takeaway aways in Bicester. Good menu and friendly staff.

Awful. Chicken chips and gravy just soggy potatoes in gravy. Crispy shredded chilli beef had no chilli or beef, just vinegar! No identifiable peanut in the soggy chicken satay. Haven't been here for years and this, and the one in town were always great but was the worst Chinese I've ever had! I won't be returning. Such a shame EDIT - Due to a lack of choice, ended up here 5 years later. Satay still awful. No peanut in sight, just soggy chicken swimming in garlic water. All mains tasted the same. £70 of food ready in 5 minutes, so the vast majority is obviously pre-made and warmed up to order. Grim.

Great food, on time, friendly staff.

Had a quick take out lunch...very tasty and super fast service. 😋

Really good food and take away service

Excellent food, quick service. Recommend to everyone.

Went to collect a take out and when I got back home ( I live 15 minutes away ) opens up the food my partner found a silver hair in her sauce. We also ordered the duck and it was supposed to come with cucumber and spring onions but they gave us fried seaweed Instead. Quite upset really as we have always gone there and they have made little mistakes but this was an unforgettable mistake so we will not be going back.

Awful food, and the chicken not fresh

Always good food and good service here

Daughter's birthday treat ! Best Chinese food in bicester !

Good portion size hot good value.

Excellent food and the service is amazing hardly had to wait for the food

Our first Chinese takeaway in two years. Excellent food. Highly recommended.

Shocking customer service. Would give less than 1 star if possible.

Use it regularly, never been disappointed with what we got. Nice staff too.

Very very good never let us down .

This is our favourite Chinese in Bicester. Only downside is its not open 7 days a week!!! Lol

Went to get a takeaway and found that the young lady serving had a terrible attitude towards the customers when confronted she was very aggressive towards me so we left. When we got home and opened the food to find that the chicken was raw and when we called her and explain she verbally abuse me over the phone definitely would not recommend this place.

The food here is good and the staff are helpful and polite

Always great food, and fast even though they were very busy.

We travel from tingewick to this establishment for the last 6years and find the staff and Andy very welcoming. Their food has always been exceptional and good value for money. We don’t go anywhere else. I think they have tried their best to remain operational under the most strictest rules whilst in this pandemic. They only have to make one slip and the whole cohort could be closed down, it is very difficult to distinguish whether a customer is being genuine about non facial coverage and this can be prevented by having a clear facial shield (which I use in most incidences ) for the short period whilst in vicinity I think they have done remarkably well to provide an alternative evening meal throughout this pandemic under the most scariest circumstances.

The reason why i gave it a 1 is the lack of customer service in langford village chinese takeaway. I have been there a few times. so far i haven't had any issues but tonight I don't know whether the servers where having a bad evening or what but I the rudeness they had towards my mum i witnessed was unbelievable. I couldn't go in store because i didn't have my mask but she was exempt and had proof. Instead of accepting that, they requested for another form of ID which made no sense. I think customer service skills need to be reviewed on how to handle people with exemptions and how to communicate with customers effectively. As someone that has worked in retail. If you as an employee are going through personal issues, you shouldn't take it out on the customers. You should give good customer service regardless. just a suggestion. as you don't Know what that other person is going through. Unfortunately due to the poor customer service my mum received tonight even though she likes the food she will no longer wants to purchase from you.

Terrible customer service. I was refused to be allowed to stand inside and was made to stand outside because I was unable to wear a face mask. Refusing access to me because I'm unable to wear a mask due to my disability is direct discrimination. No different to stopping a black person for example. I had no problem standing outside even after they showed a very disablist attitude towards me but it was the fact they were so rude with it that I had to politely cancel my order and go somewhere else.

Lovely friendly staff hot fresh cooked food, shame that no local Chinese takeaway are affiliated to online booking and delivery

Their food is excellent. Their Covid procedure will frustrate you no end. You can't get through on the phone, you don't know if you should go in to the shop to collect, you end up waiting outside the for your name/number to be called, only to find your order has been getting cold for 20 minutes. Sun wah: Just put some basic instructions on the window so customers know what to do. Phone order customers: just go straight in the shop and collect, you don't need to wait... The people waiting outside are customers who ordered in the shop and are waiting for their food to be cooked.

Worst Chinese we’ve ever had, so confused with all the great reviews on here.. We left 3 out of 5 of the dishes because they were so rubbish. Even the chips were barely cooked Edit - it was the sun wah branch yesterday lunch - broccoli, chips, chicken soup, veggie curry and s&s pork

Christmas eve Chinese was just as good as normal even though they were very busy

Always amazing food incredible and feel safe due to measures in place.

Good value for money best in Bicester

The best Chinese take away in Oxfordshire !

Good food, quick service. Wish they'd deliver to the surrounding villages and take Card payments. EDITED: Thanks for the reply, but I have health conditions and live in a village; it's not always practical/possible for me to visit the restaurant. :^(

Amazing freshly cooked food. Flavoursome. House fried special rice is a must try! You can do special request to twitch the menu a little, no fuss at all. Always happy to suggest if u not sure what to order. Very friendly Owner.

Never ever answer their phone, constantly engaged, obviously just have it off the hook, so not very customer friendly

Tasty food every time, no matter what you order. And the loveliest staff.

Best Chinese in Bicester. Just wish they'd finally get with 2020 and accept card payments as the cash machine nearby is broken half the time.

Anyone thinking best Chinese how wrong had food a year ago was awful. Had food tonight well nothing changed. £20 worth of f*****g rubbish. Never going back.

Food always freshly cooked with friendly and helpful staff best in the town

Amazing , best chinese in bicester , they do the best house fried rice , the staff are great although we have had one mess up on a order before there always busy too

Authentic Chinese fast food takeaway lots of choice very good service and very friendly service!!

5star even thought they dont deliver!!

Very good food! Quick to serve, very efficient and would travel for takeaway here

Lovely staff and excellent food. Never had a bad meal from here

Nice food, quick service, friendly staff.

Best place ever for a Chinese takeaway Andy and his staff are very friendly and efficient . Only minus would like it to take card payments

Good food and really quick service .

The best Chinese takeaway without a doubt. I have yet to find one the tops it. Seriously. Don't even bother to go elsewhere. Andy and his staff are amazing.

Excellent food and was ready when I collected 10 minutes after calling

Always great service and tasty food freshly cooked here. Highly recommended.

One of the best and oldest Chinese takeaways in Bicester, great menu, fast service, tasty freshly cooked, would highly recommend!

Best Chinese in Bicester, food always good

Great food and lovely staff. Definitely recommend.

Pretty much the best Chinese in town whether take away or not.

Really busy yesterday evening, yet they're still turning out excellent food. There was a couple of customers having issues with their orders but mine was fine so I can't complain. I've never seen them so busy. Their duck chow mein is my favourite Chinese dish anywhere, has been for nearly 20 years.

Always good food from here. Never had a wrong order. First visit was in '99

Excellent service and staff was so helpful and the food was Excellent as always. Best Chinese in Oxfordshire

Very decent food - consistently good.

Best Chinese in Bicester! Never had a bad meal for them

The food was excellent as usual. The best Chinese takeaway in Bicester 👌👌👌.

Between here and The Wah Hong on The Market Square, Terry, Andy and Steve run a very efficient, good value for money, family business. They know exactly how to deliver a fine culinary delight whilst providing a great, friendly personal service! If you want a guaranteed well cooked Chinese takeaway then this is the place to come!

Not as good as normal. Food was cold having been left on the side while I waited to be served

best chinese ever! gentleman who takes your order is so polite and friendly, order was piping hot fresh and waited less than five minutes after ordering and food was delicious. new to the area of bicester but will not be going elsewhere! also huge portion sizes so that’s a bonus.

Always great food quick and friendly service

The best Chinese food in/around Bicester

Very good food - the best in Bicester

Excellent value for money, and delicious food. Nom Nom.

The Best Chinese Takeaway in Bicester! I visit Sun Wah at least 2-3 times a month, I've only ever had to moan about a dish not being quite right once in the past 5 years! The food is always excellent, the staff are always polite and friendly. Very quick service. I will be coming back time and time again for years to come. One of Bicester's best family run businesses. Also, the only Chinese Takeaway I know of that has a dedicated vegetarian selection using Quorn products. Thank you Andy and Team. 5 Star Service.

Best Chinese I have had and always friendly

We went here after reading the good reviews and I have to say we was not disappointed, the food was excellent, the best Chinese we have had. I live 15 miles away and we picked up on way home from London but I would travel the 30 miles round trip happily to enjoy the good food. Thank you 😊

Never had a bad meal from here. Good range and always quick and hot food.

Great lunch menu at good prices

Best Chinese in Bicester. Great staff and great good.

Food is always hot and freshly cooked

It's ok. Chips are HORRIBLE. Chicken is nice if u get it fresh. Veg curry even better.

It's good food there and good vale for money there to

Excellent food, Fast Service, not the usual greasey slop your used to seeing. Fresh, Hot and Light on the stomach. Will be my new go to Chinese.

Been eating food from Andy for what must be over 15 years and still to this day I have yet to find a Chinese takeaway that can beat it. Even now that I no longer live in Bicester I still make a 40 mile round trip to pick up a takeaway. The food is so fresh, the portions are great and everything tastes so good. You will be hard pushed to beat it! Thanks Andy, from Richard 👍🏼

Simply one of the best Chinese takeaways I've visited, perfectly cooked food with excellent friendly service

The best Chinese in bicester ! By far !

Order from here all the time. Easily the best takeaway in Bicester. I don't know anyone who doesn't like it. I definitely recommend. Never had a complaint and we're slowly working through the menu!

I used to work in Thame and live in Brill but would drive out of my way to Bicester to get my dinner from Sun Wah, passing 5 lesser Chinese takeaways to get there. Even when I'm over that way now I will pop in and treat myself to a duck chow mein. You can't get better.

The best Chinese takeaway in Bicester! Food and service is to highlight

I love getting fat here!!! Amazin!!!

loving the Quorn range. It's so nice not to have vegetables in glue from a takeaway! Service is always excellent and speedy. Best Chinese in town by miles.

So consistent, perfect every time

Great Food go nowhere else in Bicester Number 1 chineese takeaway

Best Chinese restaurant around by far