Sultan Sofrasi Restaurant Gravesend in Gravesham

Lovely evening and so much food! Staff were warm and friendly and service was really good. Definitely recommend!

Great food, great service and great value.

Great food. Great atmosphere. Friendly staff. Would definitely recommend. Thanks👍🍻

Delicious, fresh food, excellent customer service set in a beautiful restaurant environment.

Clean restaurant, service and food everything was good

Absolutely delicious food. Best we’ve found since moving to the area.

Poor service never go back there again

This is my favourite place for years, supertasty meat, and good prices, really worth every penny, great service.

Generous portions. Well cooked food. Reasonable prices. Polite and attentive service. Will return.

Good food will definitely go again

We love this Turkish restaurant. Everything about it is inviting. The staff especially are so lovely and friendly. And the food is excellent. The decor is so fresh. We visited for my daughters 19th birthday. During the day I popped in with a cake and a balloon and they were so obliging. When we arrived in the evening the table was decorated with the balloon which was a lovely surprise for my daughter. The cocktails are so nice. And the complimentary bread with dips at the beginning is such a nice touch. It’s lovely and fresh. I can’t wait to return for another delicious meal.

Great place. Nice atmosphere. Good and nice menu to choose from. Very friendly staff. Would recommend. We had a very nice lunch

Brilliant atmosphere for a celebration, great food and very reasonable prices

Was there for lunch. Really good food and friendly staff.

Michael makes the best cocktails! I had the frozen strawberry daiquiri! Service is excellent, perfect ambience , and good service.

Customer service soo bad over the phone, Grumpy Old man over the phone shouting and sighing loudly while taking our details and rude young girl with horrendous attitude took over - was booking for table of 5 but after that call. we ended going to Sukhothai restaurant instead!!! Defo recommend the Thai place for good food and service unlike this place. Terrible manners puts you off straight away! don't come here. Can get better Turkish food else where stinky attitude equals bad taste in mouth without a chance to even try the food. The moral is to treat others how u like to be treated specially when we wanted to experience this place and had look foward to it but no, just shows what kind of ppl and service they are offering it's such ashame for a rotten egg or eggs to ruin the reputation on one's business bet she's just an employee that girl should get fired for not welcoming in customers more like scaring them away learn some respect and customer service before u get into hospitality cause my daughter can greet ppl more skillfully than these ppl and she's only 6 just shows me that this place is a joke and not happy at all worst restaurant in Gravesend.......rather go German kebab down the road no fuss no hostility instead hospitality hahahaha lol

We were here for a Birthday Dinner for my brother-in-law. Food was really tasty and customer service was top notch.

The first time we came here it was accidental and the meal was enjoyable. Our second trip here was intentional, based on our first experience. The food is amazing and filling (prepared to be fed well), service is 10/10 again. This particular trip we had a cocktail and Michael the bar guy is 10000/10. Highly recommended place to hang out solo, as a group or a couple. It’s a cute little spot in Gravesend

Tasty food and good service. Gabi was lovely! She took great care of us and made sure our time was enjoyable. We definitely going to be back!

Always a brilliant meal when you eat here! Large portion sizes and plenty of choice!

Loved the food, the service was friendly and relaxed, and the atmosphere was really peaceful. I will definitely go again!

I asked for 6 chicken nuggets and they gave me 2 and a half bitten one.Would not come back here.Staff were not even doing their job there was three of them watching a video instead of taking my order.We also ordered rice and they didn’t even put it in the box(takeaway)DO NOT COME HERE!!They were also telling me random info one of them said wait 2 minutes the other said 5 and the other said 25 when in reality it was 15.Do not come here for a takeaway don’t come here at all.Staff were rude the chefs were sitting down instead of cooking.

Excellent! After reading the great reviews online & a colleague also recommending, Sultan Sofrasi exceeded our expectations. We had a delicious meal, absolutely stuffed! Will definitely come again.

Best restaurant in town. I've been there a few times and the food is always delicious. Meat is cooked to perfection. They also have a quality cocktail bar.

First time at this restaurant last night. I can't fault it at all. Very friendly service, classy decor and music. Food was excellent and menu prices very reasonable. (The lamb shank was particularly good). If you've ever tried the Haz restaurants in the city, this place is on par with them and is easily Gravesend's best restaurant.

Really nice staff Food was great Draft Effes nice and cold Cost reasonable

We went at the weekend for my 14 year old grandson's birthday. Our first time but definitely not our last as the food was cooked and presented to perfection. Lots of choices on the menu. the staff were friendly, professional and so lovely. We all chose something different from the menu and all agreed we would be returning soon to try more.

The food here was brilliant, great quality and great price. The staff were all friendly, i highly recommend the platters, there was a big selection of food that i shared with my friends.

Beautiful venue, fantastic service and superb food. Portion sizes are great and being able to see the kitchen is a nice touch. Would highly recommend.

Finally got around to eating in at Sultan Sofrasi in Gravesend after being a fan of their takeaway for ages. And wow, it did not disappoint! The place has such a chill vibe, perfect for a laid-back date night. The food? Just as amazing as I remembered – it’s like comfort food but make it gourmet. And the cocktails! Stumbling upon a 2 for 1 deal was the cherry on top. The staff made us feel super welcome, like we were old friends. If you’re looking for a spot to impress without trying too hard, this is it. Can’t recommend it enough!

We are regular customers, and we feel like in a family here. All the staff are welcoming and the food is excellent. I would like to recommend the young waitress, brown hair ..sorry I am not good with names!!

Never had a bad meal from here. I'd recommend the mixed platter. Plenty of food and perfectly cooked. Friendly staff and clean restaurant. Update: The price of the food has gone up quite a lot over the last couple of years. Still good quality, tasty food but definitely now on the expensive side. The cost for 4 adults and 4 kids was over £200. This was including two platters which you'd expect to work out better value for money.

We ordered the platter and it was grilled to perfection.

Best eat in kebabs in gravesend

Always lovely highly recommend 🙂

I will definitely return ! The staff and waiters were absolutely excellent ! Food was great and the ambiance was pleasurable.

I recently had the pleasure of dining at this restaurant and I must say that the food was absolutely amazing. Our waitress, Patrycja, provided exceptional service and took wonderful care of our group. Despite being in a large group, everything was served on time and we felt well taken care of throughout the evening.

We were celebrating a friends birthday. The staff made the evening special. The food and service were amazing. By far the best restaurant in Gravesend !!! Special thanks go to Patrycja, Michael, Jonny, Mustafa and Ricky for looking after us so well. We will be back again soon

Food here is pretty good! Good selection and doesn't take too long at all. Service can struggle a little when busy but staff have been good when I visited. Lots of birthdays and large groups can get quite loud here.

We are pretty much regulars now and for our anniversary lunch, we and our friends were not disappointed. The food was as lovely as it has been every time we visit.

Great food & plenty of it! A big thank you to Michael, our ⭐ waiter, for advising their marinades contain butter, which would have had dire consequences on my partner, who is lactose intolerant. 👍

Nice place to eat , varied menu ( all good ) , good service , very polite , would recommend.

We had to wait over 45 minutes to pay as the staff were all chatting and not taking g any notice of us. Good food but service could be better.

My Son moved to Gravesend recently. We decided to visit him and take him out to Dinner. We chose to go to the Sultan Sophia, on the edge of the high street. What a good choice. Great staff, who could not do enough for you. Food cooked to perfection and such a wonderful atmosphere. We were looked after by Jonny and other staff. The service was the best. We will return soon. I only wish we had a restaurant so good near us, so we could get a takeaway.

Very tasty nice food, busy good atmosphere, will definitely recommend 🙂

I came to Sultan Sofrasi on Saturday evening with my wife for a late valentines meal. The service was phenomenal and waiters were very attentive, especially Ricky. We had a really nice meal and amazing cocktails too. We asked for spicy margaritas and shen made them perfectly. We will definitely be returning here with friends and will recommend this little gem to everyone!

Every Time we have visited the Sultan we have had a great evening of food and a very welcoming atmosphere. Probably one of the best . And it's in Gravesend winner

Had the most bizarre interaction with this establishment yesterday. I went in for a cheeky catch up meal with my GF last night around 8pm. The food was excellent and it was quiet busy for a Wednesday. Which is always a good sign. The only slight mishap was being given a drink for the next table. Easy remedy. I told the waitress who laughed and walked away. Leaving the drink. Strange, maybe she didn't hear me, I thought. Called her back and she stared at me...and eventually took the drink to it's rightful and thirsty owner. No biggi and no rudeness from me or her. I only mention this as it may be important for the next strange interaction. After the meal I waited patiently to pay. I tried to catch the serving staffs attention without being rude. As the place emptied out, leaving just one couple and us...20 minutes had passed. I said maybe my GF should head out to the car to drop a hint that we wanted to leave. My waving each time they passed me was ignored by staff doing nothing but go back into a group, chatting away and ignoring me. Soon it was just me in there...everyone but me and staff in a group chatting away. I was going to get up and approach them after another 15 minutes of gentle waving and the odd.' Excuse me!' Then a single female customer enters and asked to be seated. She was informed that they close in 40 minutes and seated next to me. I took my chance and asked for my bill. 30+ minutes after finishing our meal. The bill was placed on my table and the staffed walked off and back to her chatting with the other staff. The chef and kitchen staff then stood staring through the glass at me as I sat there for another maybe 20 minutes? (It seemed longer.)I tried numerous times to get her back, so I could pay and leave. Totally ignored. Short of getting up and taking my bill to them I didn't know what to do. My GF came back, bored of sitting in the car. We eventually physically asked to pay...50 minutes of sitting patiently and signals hadn't worked. So strange! I'm sure that I wasn't rude to anybody . (Not that you should treat anyone this way.) They even gave us a cheerful goodbye as we left. Did they not realise I was trying to pay for so long and it soured the whole experience? No one else waited 50.minutes to pay. With no one else in there, they couldn't have missed me. I don't think I'll be rushing back there. Shame! The experience really put me off. First impression was great but spoiled by the last impression.

Our second time visiting within a couple of weeks. This time we took our son who has a severe sesame allergy. The food was again excellent and a fantastic atmosphere. A big thank you to Gabby who was extremely attentive, professional and diligent when it came to the allergy. She ensured my son received the correct safe foods after another member of staff had place an incorrect plate of food in front of him. Thanks again Gabby and whatever they are paying you it’s not enough.

Wow time after time another visit completed and the place just gets better the staff are very friendly, the food is outstanding highly recommended.

I don't normally write reviews but I went to Sultan Safrasi this evening and had such a wonderful evening. Our waitress Patrycia was very nice, attentive and generally made our evening e Special. Also the bar staff Seniz was great. I would definitely recommend this restaurant as the food is fresh and very tasty. A++++++++++

Hidden Gem,not what you would expect in Gravesend, had a "on holiday feel"Cocktails were really nice as well !

Everything was absolutely fine. We ordered a takeaway for collection, unfortunately, we were late to pick it up on-time, so the food became cold. When we reach here to collect the order, one young guy with white shirt politely requested me to wait like 20mins as they are gonna prepare the order again. No debate, it was really a good care of their customer.

Ordering a food from them every week. Today we’ve ordered again - same dish as always and didn’t get the rice which is always on it. The rude lady on the phone tried to convince me they never serving this dish with the rice , so maybe I’m mad and I’ve just thought I was getting the rice. Also when she hasn’t more arguments she tried to convince me I raising my voice on her. Pathetic move. On the Uber app it’s clearly this dish is served with rice. Awful customer service and the food wasn’t nice this time . Not recommend.

Food was great as always but service - absolutely shocking. Asked 3 times for glass of water, Waiters stretching over half table (with ponytail in our drinks), ignoring. No ice cream and other desserts although on menu and no decaf coffee either. Would not planning of going back soon.

Great tasting food, well seasoned and quick service at the tables. Staff very helpful and friendly. They checked to make sure food was good and were easily available.

Have been here a few times now …food is quality …but booked the table 5 days before and wasn’t told about the Xmas menu and which works out more expensive…and when we finished our meal the bill was dropped on the table about 4 mins later without even asking if we wanted dessert…and was told they needed the table back…disgusted really and won’t be going back anytime soon

Being asked every 2 minutes if we're ready to order isn't relaxing. We had to say twice that we would let them know when we would be ready. Mains came out seconds after they cleared the starters away and the meat wasn't great, it was very oily. Not somewhere we will return

Lovely evening. We were happily greeted by the staff and received the food in no time. Cocktails were amazing. Special thanks to Ricky to make our evening more amazing with lovely cocktails.

It was a very pleasant experience. Ricky added even more magic to our evening with his lovely cocktails. Great staff and food.Will return in the future

Great food, great service, heating on during the cold weather (something rare nowadays). Karina is a great waitress and looked after us very well. Will return

Not our first visit, as we make a point of eating here if we’re having a meal in Gravesend before going to see live music. The food is always lovely, we haven’t had a bad meal here and the portions are generous. We always forget and still order too much. A great menu, that has more variety than a similar restaurant near me in Essex. It’s always worth booking, as the restaurant does get busy. We will be back soon!

Delicious traditional Turkish food served beautifully by lovely staff

Food was delicious, presentable, fresh and hot. Service was excellent, welcoming and warm. I will recommend to friends and will come back again. Patricja was a star and assest for your business.

Had a great date night.. food was excellent and the cocktails was 10/10 shout out to the staff for the excellent service what a great team. Well done

We attended on a Friday night, we had an amazing night at Sultan Sofrasi, the food was outstanding, the best meal platter I've ever had. The music was really nice and a beautiful atmosphere. All the staff were wonderful and I have to say Fad’s is the best host I've ever come across and went give and beyond for us. Thank you for making my birthday so special! I'll be back soon!

Loved the food the lamb shisha was soft and juicy,chicken shisha was delicious perfectly cooked Thanks Gabi for serving are table good service.

£80, you wait for over an hour and then you receive an incomplete cold order! You don’t even get an apology when you ring up, apparently it’s not their problem! They don’t deserve the 1 star. Steer well clear of this place!

£80, you wait for over an hour and then you receive an incomplete cold order! You don’t even get an apology when you ring up, apparently it’s not their problem! They don’t deserve the 1 star. Steer well clear of this place!

Went here Tuesday night me and a friend. Within minutes was on the toilet with stomach cramps and violent diarrhoea. It’s an hour later and I’m still on the toilet writing this in agony. Tried to ring them and they didn’t answer the phone. DO...

Beautiful place to eat , I visit here often. Michael can’t do enough for you great service with a smile . Food is delicious I have tried numerous things of the menu

Beautiful food. Very friendly staff. Exciting environment. Never had a problem with the food or staff.

Very Good place to eat and have fun. Servents are always Kind and love to chat! It's also such a Good place to hold a birthday because everyone gives a warm embrace to the birthday boy/girl.

Mâncare și servire excelenta. Mulțumim! Vom reveni cu drag.

Really delicious Turkish food. not as expensive as we thought! Definitely will be back soon🔥

Mixed grill was good. Lamb doner was very poor. Burnt and not good. They don’t refill the bread like other Turkish restaurant do. But overall okay experience

Lovely food very friendly staff.. enjoyed our evening in there

Brilliant food staff lovely service grest

Had an amazing time and food was great would defo go again.

Never been here before but recommended so we took our grandson for his 15th birthday last weekend there were 12 of us absolutely 💯 and service was brilliant will be going again and would recommend it to others

Have to say excellent menu and service was fabulous, was not over priced couldn’t do enough for us today, will definitely be back. Was clean and fresh looking, well done to all involved.

We had a delivery, the chips were cold, the chicken shish kebab was dry and hard. Altogether very disappointing and not like the good we had in the past 🥲

It’s very little food on the plate and the prices are unbelievable , very expensive and you leave hungry the place! I payed like £60 for what we eaten and I was still hungry. I this the price is not good and trust me I live in London I always eat Gokyuzu and places like that, if the food is good and generous I will pay even more!!! I m only writing this review because my friends are also complaining about abusing the costumers buy over charging them! The food is good but is very small portions and too expensive!

Lovely food . To many people coming to the table.

Loved the Lahmacun and Kofte kebab here. Nice staff and very modern restaraunt. Only thing was very loud, no fault of the restaraunt, just probably because it was a Friday night.

Nice food tasty had a nice night with friends I’m new to gravesend so it’s nice to have a grill place rather then a kebab

Birthday dinner. Food is amazing... had liver calamari wings for starters and mains was amb chops and ribs... very tasty and tender. Good service and attentive waiters. Will highly recommend and definitely return with the little ones.

Very nice food, great service and good atmosphere.

Great food and service! They have one of the best piñacolada mocktail which I ever tasted. Very consistent which other restaurant doesn't do. Food wise, savoury and delicious worth your penny. Plus, great staff working around

A last minute decision to eat out! Lovely food, brilliant service, will definitely visit again soon Imam byaldi out of this world!

Mum and I had a lovely time. Our first time here; chose it due to all the good reviews. The food, decor and service were great! It was a shame the bread and dips weren’t free like in most Turkish restaurants but no biggie. Cocktails and mocktails were just as lovely. Great cuts of meat too - butcher quality and fresh. We had the tarama, lamb ribs and lamb chops. I’ll defo return here

Great night as always. Food amazing. Lady at front of house 10/10. Our favourite restaurant. See you very soon.

I had a really good time here with my mum. It was fairly quiet as it was around 2pm on a Sunday. Still a great ambience. The restaurant is clean, great decor too and the waiters and waitresses are attentive. Perfect customer service, and really appreciated the fact that they gladly changed our drink (when the incorrect one came out) and gave me rice complimentary due to a miscommunication with my food order. I think that's what definitely made a difference to our experience. It's a restaurant my mum had discovered shortly before and brought me here for lunch / dinner. Very filling meals and didn't eat another thing all evening! Myself and my mum both opted for the same dish, one of us had chicken the other lamb, we had Iskender (restaurant specials). The bread appetizers with dips are so yum. Warm and really tasty. Prices are decent, a meal and drink each was around £23. I don't live in Gravesend, but definitely will be back at some point!

We LOVE this restaurant! Always excellent food and the two course lunch deal is great value for money. Superb service, lovely decor,never disappoints. Johnny served us today and was fab.

Excellent food,a great 2 course lunch deal, beautiful decor,fantastic service. Nothing but positive things to say!

Delish food, good service and the lunch time deal is a great way to save money but still enjoy some of their best bits on the menu. Lamb doner was fab.

A great restaurant which my friends, who have been to Turkey several times, say has very authentic food. It was very lively early in the evening, obviously popular with families so there was a nice atmosphere. The waitress was very pleasant and efficient. Both the...

Really tasty food, went after a theatre show with the family and we managed to get a table for 8 people during there peak time. Staff really friendly and attentive. Will highly recommend. Atmosphere is very on trend!

My husband and I went for a birthday lunch to Sultans and were totally bowled over by how fab it was. We had heard good reviews from other people but I can honestly say the food, decor, service and prices were great and special mention...

Second visit to this restaurant and very disappointed . From the moment I entered the restaurant the maitre d or manager type person wasn't helpful had to say name if reservation 3 times he just said how many I explained numbers had changed was shown...