Based on 8 opinions finded in 2 websites
Based on 8 opinions finded in 2 websites
Nº 458 in 518 in Dundee City
Opinions
My order still hasn't arrived and tried calling 5 times and no answer
Brian . 2024-07-07
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My food is not here disappointed
Own . 2024-07-03
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Food was amazing, had the munchy box, followed by a number of waffles. Will definitely be back!
Ben . 2024-06-29
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I have ordered form here 4 nights in a row highly recommend
Kierran . 2024-06-20
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Main meals were okay for the price we paid. Ice cream was completely melted and runny . Not as good quality as many of the other ice cream shops
Christine . 2024-06-01
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great meal excellent delivery would recommend
Marion . 2024-05-26
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Ice cream was not fresh. It had obviously melted and been refrozen.
Michael . 2024-05-26
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Really good and they sent a massive piece of cheesecake that we didn’t even order! Thanks
Carla . 2024-05-11
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When I got it it was not very good and I ordered 2 and only got 1 the go banana one was very disgusting. Didn’t even taste like banana delivery was 25 minutes late I’m not happy I would like a refund I’m never coming back here again and when I got the milkshake it look like some one already took a drink out of it
Corey . 2024-05-01
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order never even came, considering it said on the app it was delivered? lady on the phone was so rude and was no help at all
kate . 2024-04-28
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food arrived late ice cream was completely melted the waffle was stone cold n hard bananas on it weren't ripe so tasted terrible the cookie dough was terrible too worst deserts we had ever
Nicola . 2024-04-24
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Churros were rock solid, could crumble them to dust in my hand almost broke my tooth, sent wrong waffle, completely ignored all contact about the issue.
Kris . 2024-04-18
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After the shop changing the delivery time 3 times, they left out a milkshake and added chocolate cake which I didnt order or wanted , on top of that the food was cold
Barry . 2024-04-17
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Food was supposed to be delivered 20 mins ago, after calling i was told it was on the way. It’s still not here but it says on just eat that it has been delivered. When calling the staff were quite rude as well so not really a good look. Very doubtful that my foods even gonna come.
Natasha . 2024-04-12
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Really disappointed. We ordered for the first time really hoping for a nice sweet treat. When the food finally arrived the waffle was clearly not made with regular flour, can only hope someone made a mistake it was awful! Couldn’t figure out if it was made with almond flour or what but it should’ve been clearly stated if so for allergens! The waffle was almost rock solid and tasted terrible, not even the sweet toppings could save it.
ShannonLouise . 2024-04-01
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great meal well worth the money would order again driver very good
Marion . 2024-03-25
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food is perfect & great service :D
Vivi . 2024-03-23
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Missing shake was hour late food was cold onion rings all soggy
Andrew . 2024-03-16
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always fresh and hot, fast friendly delivery, thanknyou
leeanne . 2024-03-16
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brilliant was really fast delivery
Ian . 2024-03-14
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The food was not even delivered. I got scammed.
Nikhil . 2024-03-02
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My food hasn't even arrived yet and iv been waiting close to 2 hours now. It said arrived on the app and when I call the restraunt, I get turned away saying the driver will be with in another 10 minutes. I get that they can be busy but this is a joke.
Sean . 2024-02-29
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Absolutely lovely. Thank you ♡
Jessi . 2024-02-27
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donner fully loaded fries had no donner on them! waited an hour an 15min for order to arrived.
Beverley . 2024-02-19
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Food was great delivered so fast friendly delivery driver and restaurant followed my notes thanks so much will defo be ordering again
Georgie . 2024-02-18
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driver very nice, good food and early not a problem
Von . 2024-02-11
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me and my girlfriend ordered food, first it turned up 35 minutes late, when we finally got the food, my girlfriend salt and pepper chips were cold and weren’t salt and pepper chips and my banoffee cookie dough was just two lidls cookies that had been heated in the microwave with rotten banana on top and no toffee sauce
Sophie . 2024-02-09
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Normally love the cronuts but they either ran out of squirty cream or the driver got lost....cream was really watery and made donuts soggy :(
Amanda . 2024-02-05
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Food was cold order was wrong terrible delivery time quality was bad
Logan . 2024-01-31
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Food was really good except the cheesecake. pretty soggy and basic. missing item which was rapidly rectified. Service quite good
Amanda . 2024-01-30
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So good, gave me extra ice cream
Libby . 2024-01-30
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Food was cold nothing was melted apart from the milkshakes they were very watery
Liam . 2024-01-29
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Says estimated delivery time is 10:25pm. It went out for delivery at 10:30pm it is now 12 and still no sign of the delivery driver
Daryl . 2024-01-28
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Sundaes were amazing 🤩 we ordered here after our order was cancelled elsewhere due to driver shortage and I’m so glad! They were so good I will definitely be back!
Kate . 2024-01-26
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Cookie dough was burnt and inedible, milkshake was very disappointing
emma . 2024-01-24
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the food was not at all like what i ordered and it was all cold the milkshake also smelt like the milk they had used was out of date (sour) the food quality was absolutely terrible i would like some sort of refund please
cole . 2024-01-07
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the pour driver walk up 13 flight of stairs hope he's okay after that there is a lift working but I enjoyed my food thanks
iain . 2024-01-06
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Ordered a dessert box that was supposed to include a tango ice blast and a chocolate gateau but these were substituted without a phone call to discuss substitutions and I didnt like either of the substitutions
Miss . 2024-01-02
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Wow shocker. Expected something 5 stars from photos but received what looked like a soggy bagel. Donut was bready and tasteless but very soggy from some melted whipped cream. Ordered a strawberry cronus and there was 1 cut up strawberry and some pink water all around the donut and i’m guessing that was meant to be some strawberry sauce. Don’t waste your money by looking at the photos on the website!!
Matthew Abercrombie . 2023-12-31
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delivery was really good but the food wasn’t what i was expecting it was 1 full strawberry cut up and a bagel with tiny bit of cream spread onto it, one of the boxes was leaking with the so called strawberry sauce which was just watery strawberry sauce. Wouldn’t buy again!!!
Matthew . 2023-12-31
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Ordered at 22.19 got a notification saying order on its way at 23.06, it’s now 1.15am and it’s still not here, no phone call, no explanation, nothing. Starving and knackered.
Stacey . 2023-12-26
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meal excellent as usual really hot delicious great value for money
Marion . 2023-12-21
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Food was freezing and rubbery, delivery driver had an attitude because he got lost and I couldn’t understand him when he phoned as he spoke too quietly.
Sarah . 2023-12-12
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Great food, hot and fast, friendly delivery
Ashley . 2023-12-11
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They got my order wrong I ordered a chicken burger n a beef burger came instead
Sheryl . 2023-12-09
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Haven't received order refund required please
LAURA . 2023-12-05
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Always get from here never had a problem foods always amazing
Ellaina . 2023-12-01
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Brilliant prices for the amount of food and quality! Absolutely delicious. Came in perfect condition and not long of a wait considering the time of day. Will definitely order from here again next payday!
Tyler . 2023-11-19
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It’s been 45 minutes and still haven’t received my food. I would like a refund please
Amy . 2023-11-13
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The waffles were half cooked and strawberry’s didn’t look fresh
Kieran . 2023-11-13
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I got the update saying on way .3 minutes later update said enjoy food .still no food I called the restaurant to be told it’s just leaving now .30 minutes after that it arrives stone cold .I’m not happy at all
maryjane . 2023-11-04
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Ordered at 18:35 it arrived at 20:25, appreciate it needs cooked, but how does it take nearly 2hours for cooking and delivery..... arrived ice cold
Kayleigh . 2023-10-29
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Great meal glad it came early would recommend to every body
Marion . 2023-10-24
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Very late and food freezing and hard
sam . 2023-09-21
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Great quality food, will always be back!
Dawn . 2023-09-09
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Meal excellent as usual although bit early but lovely
Marion . 2023-08-24
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Cold first time we did not enjoy our food and when your food is cold and your favourite take away lets you down leaves bad taste sorry guys
philip . 2023-08-03
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Saying it’s here… nothing has arrived
Kerry . 2023-08-02
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donut was old, hard and disgusting. cheesecake was disgusting.
David . 2023-07-22
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Excellent as usual,delivered early as usual,great biscoff sundae as usual,and I love the new app,Very Cool,Modern looking and easy to use.
William . 2023-07-15
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Nothing to write home about. Standard takeaway quality ingredients but used poorly. I get they want to have a vast, expansive menu but it make no sense. Cronuts are a poorly executed and bad idea.
Craig . 2023-06-29
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Quality of food not that good
Alex . 2023-06-25
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didn’t get tango ice blast i ordered
Maddie . 2023-06-21
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Lamb kebab was absolutely covered in mint sauce despite wanting no sauce,was icky
Jackie . 2023-06-16
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Was a little worried they'd be annoyed because I ordered pretty late, but my food came bang on time and was absolutely delicious - the milkshakes are a little pricey but worth it!
Ace . 2023-05-29
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Food was a little late , driver was nice but quality of food wasn’t great as cookie do was a bit burnt and hard.
Connor . 2023-05-03
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consistently great food, fast service, and friendly delivery drivers! <3 this place!
Dawn . 2023-04-29
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order was incorrect, I asked for a plain chicken burger and when the burger came it was freezing and had salad and sauce. chips were rock solid.
holly . 2023-04-19
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Chips were solid freezing nachoes were solid cold chicken was ok won't be ordering here again
Bradley . 2023-04-19
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Ordered chicken tikka chips and cheese and no cheese on the chips. Strawberries in sundae were solid could not eat them
Ashleigh . 2023-04-16
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Well packaged given we'd ordered both hot and cold food. Huge portions, tasted great. Definitely will order from again!
Dawn . 2023-03-28
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i ordered a milkybar milkshake and i got and milky way and it wasn’t blended all the way so there was half a milky way at the bottom of my shake!
megan . 2023-03-15
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No just heavy banging, it wis heavy heavy banging
Kyle . 2023-03-11
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I love this restaurant for desserts. Highly recommended
Fiona . 2023-03-05
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Absolutely brilliant place get really good portions and food always piping hot fast service as well
cheryl . 2023-03-01
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Food was absolutely amazing and came really hot would definitely recommend ordering from there fed 5 of us for reasonable price
cheryl . 2023-02-22
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A 15 min drive but took over 30 mins. Freezing cold and binned waste of money
Corrie . 2023-02-08
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Ordered approx 19:45 for 20:50 delivery.. arrived at 22:00.
Lewis . 2023-02-04
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Very good milkshake here will defo order again
Jade . 2023-02-03
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I am a regular customer and, while the food can vary depending on the day it’s always tasty and satisfying and never has the stinginess with cheese that a lot of places have. Delivery drivers are always friendly even though I live in a fourth floor flat with no lift and rarely have cash with which to tip since I am housebound a lot of the time. It would be really lovely if there were a menu item for a tip because I really do appreciate the restaurant and the delivery people
Izzie . 2023-02-03
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Says delivered but still not arrived!!!
Kerry . 2023-01-27
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Normally we are always happy with our order, today however the food arrived within 15 mins, chips weren’t cooked properly, pizza was still doughy and all the cheese had slid off the pizza. Didn’t eat any of it. Not a happy customer
Laura . 2023-01-16
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The milkshake was lovely as was the burger, however the cheesecake was obviously a cheap store bought one with a thin spreading of biscoff spread. The chips were also quite soggy. The donuts were lovely but again not an adequate amount of biscoff on them. Not worth the money at all.
Shannon . 2023-01-08
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Absolutely great same delivery driver as usual he is always and provides a great service would highly recommend and appreciate this type of service 👍
Brandon . 2023-01-08
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The food was freezing and had to be reheated in microwave wich was not good as the meat ended up like rubber and the cheese all in a clump we were very enoyed about that.Also it says on my recipt that I had free delivery but got charged for it never Happy at all
Elsie . 2022-12-27
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It was running really late despite being marked as delivered. I used the update text thing and they came back straight away (suspicions) with a revised time. 10 minutes after the revised time I called and was told it’ll be with me shortly but still had to wait 20 odd minutes after the call. It was cold and ruined my experience, I specifically ordered for the churros that were stone cold when delivered. Really unsatisfied.
Denis . 2022-12-26
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Always on time, myself and kids always love every order we get from here ❤️
Sharon . 2022-12-19
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Always great, we order regularly and never have any problems, highly recommend
leeanne . 2022-12-18
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I ordered churros and Nutella, very tasty! I also ordered a tub of pick n mix, this was the only thing that let them down as the sweets that were suppose to be soft were very hard, didn’t taste nice at all. Wouldn’t order that again. Apart from that everything else was fine!
Mandy . 2022-12-10
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Pre ordered for half 6. Didn't come. I called he told me I hadn't ordered, then found it. Told be it qould be with me in 5 mins. Over 40 mins later still no food. Called back and the manager was rude and told me well its a Saturday night you know. No apology. Food come ice cream had melted and cookie dough was freezing. Told me to drive it back to the shop 😂 absolute discrease customer service
Susie . 2022-12-10
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Milkshake damage here will order against
Allana . 2022-12-03
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Chips and burger bun were a bit soggy due to the condensation in the box. But it all tasted lovely. Milkshake was fantastic
Shannon . 2022-12-03
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Portion sizes are smaller than previous, the kebabs were cold and dry with minimal salad and sauce, the burger and chips were bland. The pizza was good.
Kayleigh . 2022-11-26
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Worst place in Dundee avoid like the plague
Billy Noble . 2022-11-08
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Great food good delivery person who delivered it very pleasant
Marion . 2022-11-03
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Delivery due by 8.30, app said it had been delivered. Phoned at 9.15 and was told it was on it's way. Arrived just before 10. Churros and waffle were cold and ice cream sundaes were mostly melted, very poor
Adele . 2022-10-29
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Worst meal ordered, wasn't even eaten, waste of money, under done chips and a sauce that was split.
Neil . 2022-10-28
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Order was an hour and 15 minutes later than eatimated delivery time phoned restaurant and got lied to twice ice cream where melted and like milk ice blast where just cups of ice with no syrup absoloute shambles
Shaun . 2022-10-28
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Great food quick delivery very pleasant driver
Marion . 2022-10-26
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Arrived a little later than predicted but when here it didn’t disappoint! Whole family ecstatic!
Faisal . 2022-10-23
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35 Opinions
Had been to a meeting in Dundee so took the chance to get a KFC, The place was quite quiet so i had very little time to wait on my food. The chicken was above average, The Gravy was thick in texture and very good. But the chips were sparce and burnt , If there was 10 chips , they were dry and over cooked. I pointed out to the girl behind the counter that the chicken was good, But the chips were dreadful and sparce, To be fair to her, She asked if I wanted another portion of chips , But looking at the chips on offer, The bags were again sparce and burnt. For £9, This was a horrible visit and I wont be back.
85 Opinions
For some reason couldn’t change the stars to 3 from 5 but would give it 3 for dealing with mistakes. The food here is very good but unfortunately when they make a mistake they don’t seem to know how to deal with it. Years ago we stopped coming here because too often our order was wrong with no offer of free prawn crackers or free bottle of juice and tonight one of the orders didn’t arrive with the boiled rice and we returned which was quite an inconvenience to us to have to come back with no offer of compensation so unfortunately this has happened too often and for the last time for us as we will be going elsewhere from now on. Yes the food is good but your staff need to learn that when they make a mistake if they are taking the full price from a customer it is courtesy to offer some compensation for mucking things up it’s just common courtesy and good business management.
28 Opinions
Be aware!!! My husband and I both suffered food poisoning after eating from this place. The cakes we ordered looked a bit old, but we didn’t think much of it at the time. Now, however, we’re both unwell with nausea, weakness, severe vomiting multiple times a day, and stomach cramps. We bought the Treat Box, which included a piece of each: Cookie Pie Kinder, Crunchie Slice, Biscoff Slice, and Old School Cake. We left a review on Just Eat, where we placed our order, but the company is hiding the negative reviews and only displaying the positive ones. They hid my review from the public on Just Eat website, then commented with a lie to mislead others, making it seem like I only left a 1-star rating with no text: "Would of really liked to know what was wrong with this order? Had to substitute 1 item from treat box however we did try to contact first. Comments appreciated as order was on time and our best quality?" Rather than addressing my comment about the food poisoning and the old cakes—and perhaps apologizing for the mistake—they decided to lie about it instead. I wonder what other hidden reviews on Just Eat are saying. We’ll never know since they seem to hide everything they don’t like.