Subway in Liverpool

I recived the complete wrong order I had been given order 9882 when my order was 0222

Food was cold butties was squashed cookie was missing not happy at all about my order no cheese on my ham n cheese

Everything came and was warm so happy thank you would recommend

I came to subway after my shift at around 23:00pm, and one of the employees (girl) provided terrible service. I asked for a 6inch and she cut it as if it was a 3 inch, furthermore the portions she gave me was little to none. In conclusion, didn't even end up cutting my friends sub so that was another struggle. Overall, I'd still recommend Subway just not at peak times when the employees think that the customers won't care what they are given.

ANOTHER TOTALLY AWESOME 👍👍👍 ORDER FROM SUBWAY!!!!!!...A TOTAL QUALITY OF SERVICE AND FOOD QUALITY!!!!... MANY THANKS SUBWAY!!!!!!

Fella who works behind the counter cant read basic notes, didnt even care when makin the butty & we didnt receive the cookies either Hes put a sauce on the butty called southwest sauce that im actuallt allergic to, my girlfriend doesnt like any

TOTALLY AWESOME TUCKER AND A TOTALLY AWESOME SERVICE... MANY THANKS SUBWAY 🖤🖤🖤💙💛🤍

The Order Never came! It says it arrived but we got nothing.

I would like a full refund, paid for a Powerade with my meal, did not receive a Powerade, and also the complete wrong sandwich, full refund please.

They don't even deserve 1 star 😡😡😡

Wrong ice cream no caramel sause nachos shoggy

Ordered food yesterday and it was really pathetic. I ordered tex mexan two meals and received something else no crisps in it so cold food and was just filled with tomatoes or something similar red. Bread was stale. Have been a customer of subway from past 7 years never got such an experience. Will be trying some new brand subway has lost its standards.

Food ordered at 951 turned up at 1137pm due to delivery driver not arriving at restaurant until it colsed food was delicious

Untidy food on tables and floor.... people putting feet on seats and the food was disgusting bacon did not taste like bacon and my friend had meet sub which was should of been served with a fork as it just keeps breaking up

Islam (hope it’s spelt correctly) I must name him! He is fantastic! Really friendly and very efficient! Thank you for a great service ! He is a true gem 👌🏼

Polite staff efficient..good value..clean

Paraffin are polite and cheerful to be fair. Bring back the spicy cheese

This subway go down! Horrible staff. Much less salad! I will avoid it

Sibu and mathew made a tasy sandwich.

Matthew and Sibiu did brilliant service

Didn’t like my tuna sandwich, it was soggy, however it was delivered

Extremely rude staff! The guy who was serving us with the beard was rude and unprofessional. Put little to no chicken on my sub and when I asked why the portion was so small for my footling he went on to say that new staff put too much and the spoons changed.The tone and attitude he used was unacceptable then after he just said your order is cancelled leave the shop. Having an order cancelled because we asked why the portion of chicken was so small?? Will never be returning ever.

Great staff , good food well priced.

Excellent staff..very polite and helpful and courteous

Me and my boyfriend are on our first trip together and we were hungry. This has to be the best subway we have been to. Jay was extremely friendly helping us with what toppings were which. When I mentioned I’m doing a scrapbook she went out of her way to give me 10 of the stickers. We will defo be coming back to this one Thank you so much

This place is perfect if you have missed breakfast and have a subway for lunch . Bread and so fresh 😋 ingredients are fresh and the service is great especially in Liverpool pool next to central station.

Dan and Aron were class. Great service!!

Ordered from the app, they didn’t make my sub when I wanted to pick it up and I had to wait :/

Messy restaurant, miserable staff - deffo shouldn’t be swearing your heads off with a store full of customers. Food was alright but the big ginger fella who served us just wasn’t listening so both sandwiches were a little wrong, not the end of the world, still ate it but what’s the point of having create your own if you don’t get what you ask for :’) Wouldn’t go back to this particular store.

Quality shop and customer service phenomenal the food was exceptional and was stunning. The best subway in Liverpool staff are quality too.

Went here on Tuesday after the Liverpool game got here 10:35/40 and it closed at 11 the door was open and sign said open, so we went in and the lady said they were closed she had everything put away already so she must have started closing at 10. Was very disappointed. As we just wanted some filling food after the game as there wasn’t much else open. On game days you really should not be closing early you’re turning away a lot of money from football fans who want some good food that isn’t just McDonald’s or Burger King next to subway.

Very polite and professional staff. Especially the irish girl who served me.

Lovely relaxing place good food good service x

I love their salad boxes.. Lovely

Went here today for lunch about 1pm. Was a really nice subway with a lovely atmosphere. Staff were very friendly especially the male member of staff. Sorry didn’t get his name. Was given the usual choices for my sandwich but it just looked nicer than it usually does (often find they don’t put that much on) was fantastic and I wil definetly be back. 5 stars.

If I could give this review a minus star I would!! We arrived 15 minutes to close and a line behind us slowly got longer. As we were about to order, suddenly the card machine "stopped working" and they are only accepting cash. This turned away MANY customers.. COINCIDENCE?? I THINK NOT. My boyfriend was starving and asked again if the machine is really broken. The employee replied "yes, the wifi is down". He then asked where the nearest ATM machine was and she replied with "not sure". We made the decision to QUICKLY run to the nearest ATM machine to withdraw money and run back to Subway. THEN, my friend had his sandwich made and continued to pay for it in cash.. after she handled cash and gave back change and touched many surrounding objects with her gloves on she continued to GRAB MY SANDWICH without changing gloves and was ready to make my sandwich. I gave her the benefit of the doubt and waited as long as I could without asking her to change her gloves. She continued to begin with my order. I politely asked her to change gloves and she apologized. DISGUSTING!!! thank god I was watching her every move. Anyways, the rest of us and others who had cash were able to receive their orders.. when we were leaving the store, a man walked in at closing and asked to purchase a water bottle. As we were just out the door we heard him say he does not have cash.. she then allowed him to pay with the machine. As I heard the beep and witness him paying contactless, I turn to her and ask "Did he just pay with his card?!?!".. She says "yes". This place is a joke and a scam. The 2 employees working are LIARS. These people should not be employed.

Ordered the meat feast platter to be delivered by deliveroo. 2 hours later it finally arrived not toasted, no salad , no cheese nothing!!! Only slices of dreadful meat on the worst tasteless baguette I have ever seen.(we did mention our choices on the app) It was so bad that we had to bin it all (£28) and ordered from elsewhere!! Don't waste your money nor time with this place....

Pub hopping around Ranelagh Street my twin brother Stephen and I decided to drop into this Subway outlet along Ranelagh Street, a Subway outlet we've been to on quite a few occasions. Nest and tidy interior, glass fronted serving bar showcases the goodies on offer and the staff in this outlet are so friendly, we had cheese, ham and salad baguettes made up ,fresh ingredients, crispy baguettes, such a tasty filling snack ,it was just what we needed to set us up for a few hours. This Subway is easy to locate along Ranelagh Street. Opening hours are; Monday to Sunday, 9am till 10pm. Most definitely well worth checking out if you're in the area.

Called here before catching train. Was very busy. Staff seemed rushed off their feet. Food was nice tho.

It was busy when I went but my sandwich was good. Sandwich artists were a bit slow though

Tried breakfast here at this subway in Liverpool, Sub was made untidily from egg exploding in the oven to bread being cut torn like cotton, wasn't offered a drink or any promo or even a receipt, I waited for 3 mins at the til trying to get my points and and then card was scanned and no points added 👍 quite unhappy but I will try another Chain 😔

Went in yesterday for a vegetarian meatless marinara. Had to ask girl to change her gloves and use separate knife feel common sense is lacking . She should of done this automatically. Toasted bread with out asking. Very small portion. Although she was polite I wont be going back . Toilets need cleaning an air freshener

Great service and helpful staff, GF options are wonderful and the staff show good knowledge around the needs for allergies. The sandwich was A* 😁✌

Subway recently released the T.L.C (tastes like chicken) with vegan cheese and it is the best sandwich I have ever gotten from any subway (America or UK). I have ordered it almost every day since it's been released!!

Went into subway before work and the lady making my sub was polite but the man there thought it would be clever to jump into a conversation i was having with my partner to tell us to go down the road to the restaurant instead all because i said its taking a longer then i imagined we may be late for work. i think that’s extremely unprofessional and rude. Will not be going back there.

Myself and my partner came here to grab a subway before our train - the place was pretty empty had around two people sat at the table. No one was in front of us in the que so we thought we’d be served quickly. We stood for about five minutes watching the staff member make a sub ( who for I don’t know as I said it was pretty empty) he might have been making one for a delivery, anyway , we wasn’t acknowledged or told we’d be seen to soon, he walked past us into the kitchen briefly too. We eventually left as we had a train to catch so didn’t end up eating. Not trying to be pedantic but just a “sorry I’ll be with you both in a minute” wouldn’t of hurt as it is basic customer service skills.

Staff here are excellent, especially the brunette Irish girl! They’re all saints for what they have to deal with!

Staff are friendly and easy to talk to. Inside is rather clean and the booths add a nice touch to the place.

Use Subway wherever I go, the food is good here, but unfortunately the place is let down regarding its cleanliness, food crumbs on tables throughout, mayo remnants etc, there was 4 counter staff, 1 actually serving, the other 3 could have spent a few minutes cleaning tables and floor to help the presentation of the place. Also flattened cardboard boxes left to walk over on staircase, (accident waiting to happen). More thought needed.

Polite staff, quick service and reasonable prices.

Todas las mañanas pretendo venir a desayunar aquí y siempre hay un problema para que me sirvan. Ha habido problemas con las cajas o he sido rechazado. Me acaban de decir esta mañana, mientras 2 miembros del personal fumaban afuera, esa porción no comienza hasta las 6:30 am y se volvió a alejar. Si su tienda está abierta a las 6 am, ¿seguramente su personal debería estar listo para servir?

I used to go and have lunch there in my break time when i was studying in Liverpool, God i miss liverpool ❤️

Very long wait. Staff not very efficient or neat and tidy like other subways. Chatting loudly with their friends whilst the queue got bigger and making vomit sounds!. The counters were messy and not well stocked. Man on the till seemed very distracted and was given people the wrong orders. The floor was manky. Subway restaurants are usually very clean with great friendly staff. I would never return here.

The worst service I ever had. One girl thinks she rules all other world, but it's not going to happen

Just love Subway great value for money

Friendly staff and helpful to get away from a busy city centre on a Fri evening as my partner was getting a bit overwhelmed by the noise so we popped in for something to eat and to take a minute. Quiet, and staff said bye on our way out.

I am not big fan of subway but it was good

Sono andato lì con un gruppo di amici, e il commesso ha cominciato a mostrare vari segni di insofferenza, facendo smorfie e ridendo insieme alla sua collega. Comportamento molto scortese e scorretto da parte nostra

Ok visit, never been before. Seating upstairs. Clean and food was good. Staff alright just getting on with it, nothing more.

Great staff that deal with a lot of the worst type of people. Mad props.

Bought three subs to take home for our Sunday lunch, we have done this a few times before but it’s not planned. We were shopping nearby and had parked up by this outlet so popped in. We had two tuna subs and a veggie delight. They were all delish. Quick and friendly service.

Service was a bit slow and food was a bit cold even though it was toasted

Nice place clean and tidy. Better than lot of subways

Ordered a footlong sub on just eat to be collected. Like two mins later, when there the girl on the counter was very quick to engage with me and apologise for not being ready (was due to collect for another 10mins) was made just as I asked. Place was clean 11ish on Saturday night this is surprising. Much better than the last time I was in.

Consistent across all subways i have been too. pleasant staff and clean tables. cant complain really.

I love subway especially me veggie pattie lol

Nice salad well prepared. It makes a difference when the person serving you rakes care over the presentation of the food. I like to eat upstairs as it is quieter up there.

Always love a sub warm cheese tuna with the works are top notch

I don't want to be too harsh as the staff seem nice enough and I know it isn't an easy job, but everytime I come in there seems to be something wrong with my order, be it there is cheese on my sub when I didn't want it, the bread isn't toasted or the sandwich hasnt been prepared properly as I I said I don't want to be too harsh but these problems need rectifying

I've ended up with a night of vomiting from here for the second time after being here now. 1st time I thought it was a bug, 2nd time was definitely not a coincidence! Never again!

Always quick decent tasty sandwich.

Had a chicken tikka sub, it was very yummy. Nice to go for a quick meal and very casual

Always love my subway great staff and great food

Does the manager of subway at 3 central shopping centre know they had a complete idiot in charge on Saturday the 2nd of March at around 6pm, 4 of us walked in and asked for food. We ordered but my wife asked the guy serving could she have a chicken and bacon wrap but without the bacon, to which he replied I cannot do that because it's policy I have to put everything on it, it comes with. Now we thought he was messing with us, so she asked again, and again he replied no sorry it's all or nothing, which makes no sense, it's not like they are already made up. So I said tell you what we will have everything but can you put the bacon on on the side of the paper and we will still pay in full for everything obviously. No he said, I have to put it on the sandwich. WHAT? Are you stupid we said, tell you what, can we speak the the manager? I am the manager. That's what this thick. Stupid excuse for a human being said, How he got any job I'm so surprised, there is no way subway would put this uneducated fool in charge of anything. Now the thing is we know subway will do you food anyway you like it and not put anything you please on your sandwich because my wife is an a&e nurse in Liverpool royal hospital and gets the same meal all the time without fuss. Get rid of this PERSON, now I would like to right something really strong here but then I would be as foolish as him, so disappointed, and we all left without food, and the customers behind us all said he's a not right.

10inch instead of a foot eg 12inch dry olives and mayo tasted like semen

Food is nice but the tables always need wiping

I found the staff nasty. Laughing at me and my friends ...will not return ever again ...left the cavern had a lovely night. Called in for a sandwich...young girl ( blonde with a serious attitude) making fun of me!! Nasty person..will never return to a subway in liverpool ...

They are not alowed to revive 50 GBP

Yummy sandwich would eat again.

Very nice and fresh busy so it can be hard for staff good for young and old

2nd time I av ever been 2 subway in my life went there wth my daughter it was nice and freshly made food I will going more often I had a Italian roll on it Chinese chicken salad green peppers sweet corn and green hot peppers sat in wth my daughter it was very tasty and fresh

You cannot customise the "Signature wraps", they won't let you choose what you want on them and claim it is because of their policy. I'm not paying £5.30 for a wrap and then not being allowed to choose what i want on it like you can on the subs. The other subway opposite the Metquarter allows you to customise the wraps. The subs are fine although the prices are a little £££, but this is common for subway franchises increasing their already high prices.

Very nice ,friendly polite staff

Super fast delivery, service and food. 5 *

Was not happy with the service and the way our food was serviced, plus the cafe was not clean. The salf were not pleased at all, needs more training.

Tastes mediocre at best bad service- asked the man next to me what he wanted on my sandwich because he was older and then ignored me when they saw me - its worse than McDonald's - they get orders wrong on the daily and when I went into the toilet there was stains all over the walls and toilet paper filling the sink - it's like it you gave a business to 9 year old but told them it was a playground - the only thing that subway can do right is underground transportation

The new Christmas sandwich is seriously tasty - service is good too! My only issue is that seating is extremely limited.

Standard subway. Helpful. Clean.

This subway was very busy (we visited when the giants were in Liverpool) but they seemed to be struggling because of the amount of people. They also seemed to be a bit confused around the offers that they have on! The subs were very good but the hot chocolate was a bit on the weak side Plenty of seating upstairs

It may be late and a rush and full of drunk people but i wasnt half as wasted as the other people, both my sanwiches were pretty much thrown together i know its pressured busy and late nights are tiring (ive been there) i also know portion control is highly enforced but come on do you really need to squeeze my sandwich before you move it to wrap it up? I didnt have major salad filling to add to the steak and i didnt need the over excessive amount of sauce truely i know how hard this job can be but seriously a job is a job pull your socks up and do this properly because that was a shocking effort! Sorry for bad comment x

Excellent Subway, Like all Subways around the world they all have their own different decor which are well kept and clean. This is no exception to the rule having well efficient and friendly young staff with excellent choices of Healthy food.

Mean portions, been to a lot of Subways, this is the smallest salad I've had yet. Won't be back.

I think this restaurant staff may be running some scam. I was cheated during my visit by being forced to pay twice for my order! I ordered two subs and a drink, paid for it using contactless on my mobile. The transaction seemed to go as normal, my phone saying it was approved. A few minutes later, a staff member approached me when we were eating our meal saying my payment was rejected and I had to pay again. I told him that everything seemed ok when I paid but he said that a bit later the card machine showed that the payment wasn't successful and I need to pay again. To avoid a scene, my partner decided to pay again. This time we were charged a slightly different amount. When I showed my mobile confirmation of the first payment to the staff member said that it was normal and will disappear soon after my phone connects with the bank. I decided that ten pounds wasn't worth the fight. But then when I checked my account balance, the money was taken from my account. So the conclusion is that we were deliberately misled by the staff member and made to pay twice for the same order. Does it happen often? It's just disgusting!

Brona was extremely helpful and courteous when serving. Excellent customer service skills shown.

No estoy seguro de si la oferta sigue funcionando, pero solía visitar este metro un par de veces a la semana para la cena. Mientras yo vivía cerca, tenían un footlong pechuga de pollo 3 libras o sub. Muy asequible y vale la pena cada céntimo.

Refused to take my money due to it being Scottish? Scottish money is 100% legal tender absolutely ridiculous!

This one might get busy sometimes, but the stuff is coping well. 👍

Bread was undercooked and doughy, the bottom of the sandwich was cold and not cut in half, when I lifted it up to eat it literally fell apart. Onion in the sandwich still had the skin on and someones hair on it.

No tiene que ver con el tipo de bocadillos que esta misma cadena sirve en España. Mayor variedad. El precio es economico. Me sorprendio la cantidad de clientela que tenian de cualquier tipo de edad. El local es centrico. Bien situado. Recomendable si tienes prisa y te gusta este tipo de comida

A busy, popular Subway in the centre of the city, close to Liverpool Central Station. They serve all the regular subs, salads, drinks and snacks. A handy place to grab a takeaway or if you have the time you can eat in and relax for a while.