Subway moseley in Birmingham

Abbas was very kind and helpful

Wrong toppings all the time and don’t know how to cut the sandwich. Avoid.

Abbas was very helpful and really enjoyed the cookie!

Maryam khan helped with my order and she always provided the best customer service. She is awesome. Really great service

Enjoyed my experience here in particular dealing with Maryam khan; she was very polite and took my order in a friendly manner. Top staff member 👍🏽

Had a good experience thanks to Talha. Would definitely recommend.

Very nice service, friendly staff abbas and ofcourse not to mention my fav usual order Hearty italien chicken tika with sweet onion sauce ✌️✨🙌

came in for a breakfast at 8:50 fresh warm cookies and the sandwich was lovely

I Never actually eaten here but i used to be a delivery driver for them , and to this day im still quite shocked what i saw several times here , Firstly there was a young girl always served me on her own no other staff unsure if this has changed now, she was over worked stressed out but yet still always polite , i would ask her out of concern where is manager have you eaten have you been toilet etc, she would always say its just me here which then raised concerns for her safety, yes moseley is overall nice but Balsall heath is not as only down the road, how this poor girl was never robbed i dont know.. but again not her fault no way she could serve clean and do everything on her own but i was allowed free drinks from machine, on a occasion i was given a drink and when i looked inside it had bugs swimming in it, never said anything just binned drink outside , whoever is manager of this place is a disgrace if that was my daughter working alone like that on her own she would be looking for a new job,

Delivery driver was sat outside talking to his friend and was late bringing. The food and was very rude

Served by Hassan. Amazing food and great customer service highly recommended 👌🏻👍🏻

You give me hash browns not cheese bits

Very fast delivery but wrong crisp

my cookies is missing from the order

The guy in the subway couldn’t speak English found it hard and made incorrect order

Shweta was really nice and gave me and my 5 friends all free drinks and good hospitality

Absolutely a discussing place customer service is $h!t and I called them more than 5 times but they never answer there phone forget ordering from this place they that the Absolutely P!$$

Went in to order a signature series vegetarian option here on 4 separate occasions and every time they said they don't have it in. Why bother even advertising it?

Why do the subway workers think every order is cheese and tossed without asking you before The times I have had to tell them NO cheese Mot tossed and I don’t find them very friendly ask your customers before presuming thy want their subway sandwich with cheese and tossed

Driver couldn't find house.food was cold so I had to put it in microwave then it was hard and I think I asked for brown sauce because I can't stand red.first time I ordered from subway I wish I hadn't.

Gave me wrong cookies couldnt eat due to allergys and not knowing what cookies they had given me couldn't take the risk

Portion size was dreadful no filling in the sup besides frm salad and sauce and was missing stuff

Lovely friendly polite driver . Nice food. Thankyou v much. Qualiryvx

the delivery man was super professional and polite.

Arrived in good time. However, the double cheese was missing, in fact there was no cheese on the sandwich at all. Everything else was fine.

Good quality food. Great delivery service. Happy happy happy!

Great delivery driver very respectable and cannot thank him enough I would tip him if I was able to as he waited a long time to deliver the food because there was nobody in when there should have been. Please pass this message on to the driver. Thank you so much to him

I want to say thank you to the two staff that served me that day (Friday 15th December between 2-3) Thank you for your patience with me and get the sub I wanted. I did not understand how the Sub Melts worked, I thought, I chose that, add my salad and sauce but its already chosen for you and my head melted little as that what I always knew subway to be and I got into bit of a panic and the two staff were understanding and lovely and made my experience better. Thank you to you both.

Food was yummy and the subs were really stuffed... thankyou

food was cold took long to come was really soggy and not that nice

I got the wrong cookies, drink and ice cream this time, but oh well. The sandwich is good at least.

Order hearty Italian bread but was not given that. They did not even get in touch to say anything

It never got delivered. Driver drove off with my order he claimed police was behind him and he needed to move. Can I get a full refund please

I didn’t receive my full order. The egg is missing.

Tried the new series sub as chicken teriyaki has been taken off all subway menus which is not good I wasn’t a fan of subway turkey rashers as they tasted smoked unlike the ones i buy when i go shopping and sub needed more sauce as it was very dry with a lot of filling. However the swapping an item for a different one which was fulfilled and the new strawberry and cream cookie is delicious the delivery time was very quick and the driver was polite. thank you

Sandwich was sloppy, more sauce than filling, the chips were soggy, & the cheesy garlic bread, was cheesy bread!!!

Sold mouldy food and has intentionally overcharged, plus doesn't listen very well. Used to be a good Subway, now it's like this con man is trying to make people sick. Meatballs sold today tasted strongly of mould/penicillin, they are clearly gone off. Once he misheard me say footlong (like 5 times) started making me a 6inch, Then after correction, charged me for two 6 inch, pushing a simple footlong to over 9£. He has taken advantage of my blind friend to overcharge and not state the costs. Not a good Subway. Recommend to avoid, chance of food poisoning.

The order was wrong. The chicken tikka wasn't chicken tikka, it was salami.

Incredible per usual. Whoever the legend that made my order is, deserves a raise. Tasty sandwich that keeps me coming back, packed with care. I find this location to be very trustworthy and always order from here specifically.

Food was extremely cold when delivered.

Delivery Driver wasn’t helpful he was rude and didn’t bring food inside to me I had to get it from outside

Got the correct sandwiches but drink, crisps and cookies where all completely different to what was ordered. awful packaging aswell, just thrown into a bag and stapled together which meant the sandwiches where cold and crushed from the bottles of pop sitting on top. My friend advised me not to order from this subway but I really wanted one, I should've listened to him.

Customer service is awful and to go with it food is wack and overpriced definitely not it

Excellent, very well-made balanced sandwiches. Who ever was on shift today did incredible :)

The best food and service... thankyou

Needs to improve on their listening skills. Had to repeat myself 5times because the employee had their earphones in.

Excellent in every regard, I got everything I ordered in a timely manner, and it was packed very nicely and obviously prepared with care. The driver was friendly and polite. I have ordered from this occasion many times and have yet to have an experience that wasn't a 5/5. Good trustworthy, reliable location.

Poor customer service from guy when I went in at 5pm today.

Its a halal store. Everything in this store is very nice.

Phoned up just now and the young man on the phone was polite and kind, he accepted my request of adding extra sauce which isn’t an option on Deliveroo! Thank you.

Whoever made my salad... made it with love! Credit to them... it was amazing 😊

The hindi beard brown guy (not the white one) in shop is very rude and impatient. Never coming back to this store. Old staff were so good!!!!

Wrong drink Wrong crisps Olives on one sub but we didn’t ask for them Hardly any chicken on the chicken sub

Worst subway ever, terrible customer service. And it smells funny

the food doesn't seem as fresh the staff don't listen properly and some have also got an attitude these have definitely put me off subway for good!

They made me exactly what I ordered, everything was done correctly. So overall they are a 10/10.

Thier was no drink and food was cold

Different prices in each store, assistant who clearly didn't want to be there who was working a snail pace. Sandwich looked like it had been ran over by a truck it had been slapped together so aggressively. For the price and the service, I'm out.

Great as always. The Great staff always look after us. This place is just perfect anytime of the day. I can't criticise the food as it is perfect.

Really friendly staff. Quick service. Halal too.

Fantastic staff especially Basim and Umar.

I ordered a meal came without the crisps, the bread was rock hard and so hard to chew. Won’t be ordering again!

4 out of the 6 items ordered were incorrect. For twenty quid, I'd expect someone to be able to make a couple of sandwiches and select the right sides.

Food was disgusting bread was old and hard with all the incorrect salads order old paid for a meal didn’t get what I paid for waiting for a refund.

Driver didn't show up at the restaurant until after it closed and the staff still fulfilled the order. Great service from Subway. Maybe when it just says Driver assigned for over 30 minutes JustEat should change the driver

Appreciate the people here don't care about their jobs or customers (why would you), but being refused service because it's coming up to closing time is really frustrating.

20minutes ago I have been told you’re closing at21:30h on Google said 22:00h and also I have been told I can’t eating inside 1:00h before closing time.0 stars if possible.

Items were missing . Wrong order and meal wasn’t processed correctly.very unhappy

The place use to be decent however it's been going down hill the staff are useless and the place needs a clean.

I ordered 1 Chicken salad box and 1 Meatball Marinara. They instead gave me 2 chicken salad boxes and missed my meatball marinara completely. I have tried calling them but they're not picking up the phone. Awful service. I won't order from here again.

Asked for toasted sandwich, wasn’t toasted. Turned up late from original time Cookie was different to what I asked for. Very disappointed

Nice place, clean and well presented.

I never know how to review these. It's subway? Standard was good as every other subway

Great service great subs! I ordered yesterday and they gave me different crisps and today they packed me an extra. Was not having a good until I seen two packets of crisp! You know what they say. Food is the key to everyone’s heart! Thank you so much xo

Toasted goes cold, falls apart and just not the same delivered

Pleasant helpful staff. I believe the sandwiches are halal.

I've received 6 inch meatball sub instead of a footlong

It's a small subway, just by the bus stops so convenient location. Pretty clean and tidy. Staff accommodating. Nothing amazing but nothing to complain.

My food has not been delivered at ALL!!

Same food as other subways just not as clean. I don't mean just mess on the day, I don't think the toilet has been cleaned all month.

Many items incorrect and others just missing. Took far too much effort on our part to get it sorted.

Food was incredible thank you so much!

I did not receive my order but they took my money

My food was never delivered. It got to 17:35 and I had to call Just Eat myself and tell them there was no delivery. At this point the update said "On it's way - to be delivered at 16:25" I checked at 18:00 and they finally updated my order saying DELIVERED AT 16:45. Completely false. Nothing was ever received.

I live 5 mins away form the restaurant and it took an hour for the delivery, from the point I made my order.

Ordered a tuna baguette and got none of the salad I had ordered.

Ordered my food at 13:58, was estimated to arrive in 20-40min but it didn’t arrive then got delayed further. My food then arrived at 15:35. Not happy at all.

Food was late 1 hour due to which it was cold

Food was not as good as before. It wasn't wrapped properly

Food order was wrong and not suitable for vegans and delivery driver went the completely wrong way for 10 minutes after being late already

Delivery never turned up, I had to claim a refund

Nicely prepared and contained the items ordered.

Every single time I order meat balls without jalapeño every time they are with them and stone cold

Missing items from order and the most unhelpful and rude staff ever. Wilnot order

Missing 2 cookies from the 12 pack I payed for other than that it’s alright

Asked what was included in the meal deal. Got given a bottle of pepsi which wasn't in the meal deal. Was charged full price for the bottle of pop and sub. Total more than meal deal price. No cookie! Why didn't he give me machine drink? Could not understand the one guy's English. Lost my custom from now on. Not happy.

They send you the opposite of what you order.

I ordered a veggie patty sub but didnt get the veggie patty instead I receive a salad sub 🤦🏻‍♀️

Excellent service well done subway!! So we had a few things missing from our order Called the restaurant and explained what we had missing and they sent back out the missing items plus a few extras So thank you for being so efficient

Dirty toilet, sandwich maker didn't wear gloves. Also had to wait for him to come back from the shop nearby. First bread was as hard as a bat!