Burger King in Birmingham

Says it closes at 11pm it infact doesn't It closes way earlier The lies Such a waste of time driving down there

amazing experience, friendly staff and fast service. definitely recommend to visit also check out their new kiosk service

Food always comes quick and sometimes they give you free items

Great customer service, food was served fast and fresh

Excellent food, still warm, quick service.

My order 0023 was an absolute joke…I ordered it at 4:40pm and it arrived at 5:45…followed the driver on maps and he was at big John chelmsley wood for 30mins!!..probably getting food himself…he excuse was he stopped for petrol which is a joke itself…as you can imagine my food was freezing cold and we as family didn’t want to eat it…I’ve made contact for a refund which I think is totally understandable….will think twice before using just eat again!!

lazy driver wont get out car and walk up to house to deliver expect me to walk into grove to collect !!!!

Food was cold delivery time kept changing so don’t no if the food was on time or late

Delivered on time based on info provided but it took an hour although it said 15-30 mins. Food was freezing so that could not have come straight from Burger King

My meals i ordered have not been delivered. Even though it says delivered!

No cheese on my whopper unsure if it comes like that but for me you can’t have a burger without cheese and the onions are cut too big!!! Had to pick some out.

Not used BK for very long time but we’re good

Amazing service with friendly staff. Food was also fairly priced and tasted very good.

food was stone cold, drinks were warm

I’m really unhappy the halloumi was Rock hard and my food was freezing how can I get my money back I couldnt even eat it! It’s not right

It was very enjoyable and was warm.

They forgot my food I ordered two chicken royals fries and 4 nuggets each they brought everything but one of the chicken royals I don’t understand how that’s possible and I can’t get in touch with anyone so they will get away with this ridiculous

Food all good, Great delivery driver. Thanks.

Very tasty and hot food, sadek was very friendly and helpful

Coming up to 2 hours from order to receiving, order was cold by that time. Communication was poor, all round not an enjoyable experience & has impacted any future orders.

molly serving and grace on the food were fantastic 👌

Great chicken burger and chip really nice

Good customer service friendly staff

the sides were nice. Just a shame their burgers seem to always come stone cold. think your Buns and burgers need to be heated up abit.

thank you Burger King erdington! I was unable to put free item onto my order but you still honored the offer.. really appreciate this

Rude, disrespectful and unprofessional assistant manger called Sedek missing items from order

Very nice food and good service by manager Sadek. Nice recommendation.

Excellent food at a good price on the loyalty programme . Highly recommended

chips, burgers and chilli bites were all cold. couldn't eat it

I really enjoyed the food. EXCELLENT.

food and not hot and I was missing a bottle of coke zero.

The onion rings in this order were burnt and dry and been cooked awhile ago and sent to us. The burger was cold upon arrival. The delivery came 5minutes late in was not impressed

I have had to leave a complaint with just eat as i had made another order and the sharebox arrived with burnt tough onion rings and tough chicken fingers with no sauces ! This is the second time its happening and its a bad image for BK considering the price im paying this service is not at the same standard

Waited over 2 hours and havent received my food in not happy and I want a full refund aren’t you supposed to take a code before giving the food?absolute joke

It was very clean.a little expensive so I think mcdonald's would be more to so.e pockets

Very nice food and excellent service as always

Took an hour and 15 and foods still freezing cold absolute shambles

I enjoy the meal and I'll order more. lol.

Food was cold even though it was on time

Food arrived cold, milkshakes was in same bag as food. No sauces even tho paid for too. - refunded requested

Good was cold and dry very poor couldn’t eat it waste of money

Top efficient service, very friendly staff - a pleasure!

horrible i asked for the big whopper completely plain

again a burger was missing 2nd time now and just eat doesn't provide a refund or anything what is wrong with Birger King Erdington

Everything as freezing cold - awful, never thought it was ever gonna get here.

Absolutely appalling service from this branch tonight. Placed my order at 20:30 - not a cheap order either. I am now sat here at 22:55, the app says it has been delivered, they have taken my money and yet no food. Reluctant to order more food in case just eat refund to my account credit rather than my debit card. Had an issue here before where the driver parked up half a mile down the road and ran off with the food. There are better branches around Birmingham than this one. AVOID AT ALL COSTS

Nice Just getting abit expensive

was cold 😞 was not happy as it was gonna be my first food since Sunday. was very disappointed 😞

Great food it was really burger

Food here is always cooked well, staff are friendly and it's super clean

Had uber eats on 31/07/24 absolutely cold late,did perfer Birger king but will never order again

gonna sound like a peti guy now. but I asked for 4 tomato sauce sachets as cant eat burgers on own cause they are soooooo dry!!!!!. and didn't come. couldn't eat my food so had to throw it om bin. it says it right on the receipt. do better next time. .(told you I'd sound peti)

generally my order was okay but my onion rings were tough, chewy and completely inedible, on trying to complain I got automated replies that didn't have any relevance to my complaint and therefore received no compensation or refund, very unhappy

£47 for 4 people. They just sell a whopper with a tonne of extras and call it a different burger. Total rip off. Go to McDonald's.

Food is lovely, chips are better than McDonald's

Great service and very tasty food

only order 2 meal deals and they couldn't get that right no fries with either meal. wont be ordering again

I ordered a take away from the counter. I did not check the items. However, when I reached home, I realized TWO items were missing: one whopper and one 9-pieces chicken nuggets. I was really disappointed. I thought it was basic trust that they gave you what you ordered. Obviously, I was too naive. Really bad experience. Totally ruined my previous good experience with Burger King.

J haven't get received my order

Excellent brand. Much much better food than their competitors. Staff are friendly. Drive thru available, plenty of parking spaces available...

Great service by Amin, very polite and helpful. Highly recommended service. 5 stars

Amazing food. Really nice manager Amin very friendly. Food was fresh and hot. Would come back again.

Food arrived cold. Very frustrating and unsatisfying

The fries were cold. But the rest was delicious and the driver was great!

Very bad service I ever had from Burger King very disappointed … I ordered two time vegetarian as same order but again gave me wrong food …. And staff not bothering with costumers need.. I share picture with you … check is this vegetarian?

I didn't receive my chicken bacon burger

Driver left food at door and walked off without me goin door

Haven't been too burger King in ages decided to pop in,had a whopper burger and fries the food was great best fries ever and fast service was great

mayo was missing. only 7 nuggets instead of 9, cold chips and only half full. very poor and costly!!!!!

Please properly check orders! We ordered 2x bacon double duo deals but only received one! drink forgotten too

Hot tasty food, clean, nice staff, plenty of parking, overall brilliant 👍

cold chips and onion rings and no straw for the shake

For the price we paid for the order you’d assume that all of the items would be in the order and it would actually be hot. Wishful thinking from this place

Toilets are in a disgusting state 🫣 including disabled. All that money yet toilets is calling out illnesses.

really polite and quick delivery rider

I want my refund asap I didn’t get my order and was charged

I didn't even receive my burger king order I got fish and chips instead and couldn't even get in touch with the delivery driver! absolutely ridiculous! the worst thing is the fish was dry and nasty!!

All the food was cold in temperature

Absolutely ridiculous I ordered via just eat speciffically asked for plain burger nothing on it . Was ignored and came with all the rubbish on it . So not only can I not contact them. Have to wait for refund Its just not acceptable I don't have money to waste on more I want to know what idiot can't read plain English instructions.

Hair found in loaded cheesy chips very disappointing 😞 won't eat at this place again

Hairy food and the service was shocking the woman said no one has black hair in there even though she has black hair and so does another colleague

Food was perfect, fresh and tasty, and the service was 10/10

"Impressive Service and Speed at Burger King!" Burger King exceeded my expectations with their exceptional and fast speed service.The staff was friendly and efficient, creating a welcoming atmosphere. I was impressed by how quickly they handled orders without sacrificing quality. Highly recommend!

Didn’t receive the big bottle of coke I ordered

Came here for food after a day out and was geeeted by amid (sorry if I spelt it wrong mate) who stopped at nothing to make sure we had an enjoyable experience dining at Burger King, it felt like we was at miller and carter, he was brill and definitely one of the best fast food workers I’ve ever come across. Makes me want to come to this Burger King every time and the food was unreal. Definitely underrated 10/10

I was had a email that said I could get £12.00 off by using Apple Pay but this hasn’t happened

Please can you not put drinks in the same bag as the food as food was cold on last order thank you

Paid for a double whopper Recieved just a single whopper Good other than that

Wrong item was sent with order I ordered onion rings and got loaded fries which were thrown away as 100% would not be eaten.

Fantastic food and service as always best burgerking around 👌🏽

Great store, nice food and outstanding service. I was greeted by Sadek, he had great manners and had my order taken. The food arrived within minutes and the place was clean! After having my meal, Sadek came to my table and asked if everything was okay with my meal, which it was. I appreciate the customer service as it was my first time at a Burger King and I felt really valued. Thank you for another great visit

Good quality food at this store. Professional service from all the staff.I went again can not complain always nice food.

Food not fully cooked, they serve raw meat....dissapointing

We visited this place again you can not complain

Food didn't arrive and restaurant won't answer the phone. Just eats say they will get back to me in a few days. So they have my money and my children have no food, and no one answers the phone. Would have put 0 star but it won't let me

I use this restaurant quite regularly and always choose the drive through, molly is usually my server and I can not fault her service, never any problems and always greets me with a smile by far the best most welcoming person at the restaurant

My visit to this Burger King was extremely disappointing. This particular location is arguably the worst I've ever encountered. The overall atmosphere was messy and dirty, with a car park that resembled a derelict land. Overgrown bushes and neglected surroundings added to the dismal ambiance.The staff seemed unresponsive, lacking in hospitality and attentiveness. But the biggest letdown was the food. It was not only cold and stale but also tasted as if it had been cooked in old, unchanged oil. I added cheese to the royal burger & it was hard & cold like the burger had been sitting there for a very long time & they opened it up to add som cheese. The quality was far below expectations, making for an unpleasant dining experience. Adding to the discomfort, occasional sightings of rats scurrying around the car park were disturbing and concerning. Overall, I strongly advise against visiting this Burger King location. It's best to avoid it altogether for a more satisfying and sanitary dining experience elsewhere.

Forgot all the dips and the ice creams had melted as they were put in the same bag as the hot food

food missing from my order,I phoned the restaurant and they said I can pick it up from the restaurant when next passing..I had to collect it myself after I just played for delivery.

Food was all cold, could barley eat it as fast food goes stale as soon as it’s cold. I have no idea how it was so cold becuase only took around half an hour to arrive. Really disappointed it’s as if the food had been sitting around for hours. Not happy