Burger King in Birmingham

I was craving a McFlurry but drove past this Burger King first. I haven’t been to Burger King for over 10 years and thought let me see what their ice cream is like. I have fully been converted to burger kings fusion ice creams!! Much better than a McFlurry and will be going regular for one !!

Cost over £15 for two small burgers that look nothing like the pictures and some chicken nuggets that were just like cheap supermarket ones. The food temperature was just above cold. First time in a burger king, I probably need learn which food to order. There's no way there so popular from the food we ate, I'll try again one day .

missing items and no refund issued!

I’m a regular Uber driver for this establishment very good staff friendly and welcoming

Was told couldn’t come upstairs to the flat door as not allowed even tho explaining I have 3 children and can’t leave them in flat had to get neighbour to get food for me

Food was nice and warm. Delivery driver didn’t listen to notes told me he was here twice told him I don’t see him he has parked two streets away and didn’t get out the car I had to walk to him. Wish drivers would look at the notes or atleast come to the correct pick up point.

Missing items food was cold delivered drinks but had to go back for food after spending £50 plus absolute joke

Staff does not orders over the counter and everytime costumer request to have order over the counter the till is broken. Staff training in required and management need to be accountable. A further comllain has been made to Head Office

Food stone cold and for the price I won’t be ordering again

It was a takeaway, so l did not stay. There were a few people eating in but the service was quick. The lights in the car were not working so it was very dark.

Watered down hot chocolate, royale vegan burger mushy, glue like mayo. Told to order on the kiosk as soon as I entered, unwelcoming cold premises

I could have threw the halloumi fries threw my neighbors window they was that hard.

Excellent food great atmosphere

Good quality food at this store. Professional service from all the staff.I went again can not complain always nice food. Thank you

Great staff! Got served by a lady called " molly" I believe! Very friendly and polite! Food was nice and very well presented! Will definitely come again!

your drivers are lazy never want to get out the car and expect me to walk down to the car !!!!!!!! by the time food came it was cold !!!!

The food was stone cold and tasted awful I would not recommend this place and I will not be ordering from there again the delivery times kept changing getting longer and longer and when he finally arrived he stood outside trying to connect his device to the internet so he could make the delivery I understand technology breaks down but I’m paying for a decent service and I’m getting let down this is my second bad experience in recent months

Says it closes at 11pm it infact doesn't It closes way earlier The lies Such a waste of time driving down there

amazing experience, friendly staff and fast service. definitely recommend to visit also check out their new kiosk service

Food always comes quick and sometimes they give you free items

food was a little cold but was lovely as usual. only issue I have every time is can never find my house!

time kept being delayed for food to taste burnt

Ordered around 720 and was advised would receive latest 810-820,received 855. The initial delivery time was long enough let alone the delay. I understand it's a Friday night but to wait in total over 1hr 30 for a burger king is a joke. Delivery driver was fine, it was the amount of time they took to make order.

Great customer service, food was served fast and fresh

Excellent food, still warm, quick service.

lazy driver wont get out car and walk up to house to deliver expect me to walk into grove to collect !!!!

My order 0023 was an absolute joke…I ordered it at 4:40pm and it arrived at 5:45…followed the driver on maps and he was at big John chelmsley wood for 30mins!!..probably getting food himself…he excuse was he stopped for petrol which is a joke itself…as you can imagine my food was freezing cold and we as family didn’t want to eat it…I’ve made contact for a refund which I think is totally understandable….will think twice before using just eat again!!

Food was cold delivery time kept changing so don’t no if the food was on time or late

Delivered on time based on info provided but it took an hour although it said 15-30 mins. Food was freezing so that could not have come straight from Burger King

My meals i ordered have not been delivered. Even though it says delivered!

No cheese on my whopper unsure if it comes like that but for me you can’t have a burger without cheese and the onions are cut too big!!! Had to pick some out.

Not used BK for very long time but we’re good

I’m really unhappy the halloumi was Rock hard and my food was freezing how can I get my money back I couldnt even eat it! It’s not right

food was stone cold, drinks were warm

Amazing service with friendly staff. Food was also fairly priced and tasted very good.

It was very enjoyable and was warm.

They forgot my food I ordered two chicken royals fries and 4 nuggets each they brought everything but one of the chicken royals I don’t understand how that’s possible and I can’t get in touch with anyone so they will get away with this ridiculous

Very tasty and hot food, sadek was very friendly and helpful

Food all good, Great delivery driver. Thanks.

Coming up to 2 hours from order to receiving, order was cold by that time. Communication was poor, all round not an enjoyable experience & has impacted any future orders.

molly serving and grace on the food were fantastic 👌

Great chicken burger and chip really nice

Good customer service friendly staff

the sides were nice. Just a shame their burgers seem to always come stone cold. think your Buns and burgers need to be heated up abit.

thank you Burger King erdington! I was unable to put free item onto my order but you still honored the offer.. really appreciate this

Very nice food and good service by manager Sadek. Nice recommendation.

Rude, disrespectful and unprofessional assistant manger called Sedek missing items from order

Excellent food at a good price on the loyalty programme . Highly recommended

I really enjoyed the food. EXCELLENT.

chips, burgers and chilli bites were all cold. couldn't eat it

food and not hot and I was missing a bottle of coke zero.

The onion rings in this order were burnt and dry and been cooked awhile ago and sent to us. The burger was cold upon arrival. The delivery came 5minutes late in was not impressed

I have had to leave a complaint with just eat as i had made another order and the sharebox arrived with burnt tough onion rings and tough chicken fingers with no sauces ! This is the second time its happening and its a bad image for BK considering the price im paying this service is not at the same standard

Waited over 2 hours and havent received my food in not happy and I want a full refund aren’t you supposed to take a code before giving the food?absolute joke

It was very clean.a little expensive so I think mcdonald's would be more to so.e pockets

Very nice food and excellent service as always

Took an hour and 15 and foods still freezing cold absolute shambles

I enjoy the meal and I'll order more. lol.

Food was cold even though it was on time

Food arrived cold, milkshakes was in same bag as food. No sauces even tho paid for too. - refunded requested

Good was cold and dry very poor couldn’t eat it waste of money

horrible i asked for the big whopper completely plain

Top efficient service, very friendly staff - a pleasure!

again a burger was missing 2nd time now and just eat doesn't provide a refund or anything what is wrong with Birger King Erdington

Everything as freezing cold - awful, never thought it was ever gonna get here.

Absolutely appalling service from this branch tonight. Placed my order at 20:30 - not a cheap order either. I am now sat here at 22:55, the app says it has been delivered, they have taken my money and yet no food. Reluctant to order more food in case just eat refund to my account credit rather than my debit card. Had an issue here before where the driver parked up half a mile down the road and ran off with the food. There are better branches around Birmingham than this one. AVOID AT ALL COSTS

Nice Just getting abit expensive

was cold 😞 was not happy as it was gonna be my first food since Sunday. was very disappointed 😞

Great food it was really burger

Food here is always cooked well, staff are friendly and it's super clean

Had uber eats on 31/07/24 absolutely cold late,did perfer Birger king but will never order again

gonna sound like a peti guy now. but I asked for 4 tomato sauce sachets as cant eat burgers on own cause they are soooooo dry!!!!!. and didn't come. couldn't eat my food so had to throw it om bin. it says it right on the receipt. do better next time. .(told you I'd sound peti)

generally my order was okay but my onion rings were tough, chewy and completely inedible, on trying to complain I got automated replies that didn't have any relevance to my complaint and therefore received no compensation or refund, very unhappy

£47 for 4 people. They just sell a whopper with a tonne of extras and call it a different burger. Total rip off. Go to McDonald's.

Food is lovely, chips are better than McDonald's

Great service and very tasty food

I ordered a take away from the counter. I did not check the items. However, when I reached home, I realized TWO items were missing: one whopper and one 9-pieces chicken nuggets. I was really disappointed. I thought it was basic trust that they gave you what you ordered. Obviously, I was too naive. Really bad experience. Totally ruined my previous good experience with Burger King.

only order 2 meal deals and they couldn't get that right no fries with either meal. wont be ordering again

J haven't get received my order

Excellent brand. Much much better food than their competitors. Staff are friendly. Drive thru available, plenty of parking spaces available...

Amazing food. Really nice manager Amin very friendly. Food was fresh and hot. Would come back again.

Great service by Amin, very polite and helpful. Highly recommended service. 5 stars

Food arrived cold. Very frustrating and unsatisfying

Very bad service I ever had from Burger King very disappointed … I ordered two time vegetarian as same order but again gave me wrong food …. And staff not bothering with costumers need.. I share picture with you … check is this vegetarian?

The fries were cold. But the rest was delicious and the driver was great!

I didn't receive my chicken bacon burger

Driver left food at door and walked off without me goin door

Haven't been too burger King in ages decided to pop in,had a whopper burger and fries the food was great best fries ever and fast service was great

mayo was missing. only 7 nuggets instead of 9, cold chips and only half full. very poor and costly!!!!!

Please properly check orders! We ordered 2x bacon double duo deals but only received one! drink forgotten too

Hot tasty food, clean, nice staff, plenty of parking, overall brilliant 👍

cold chips and onion rings and no straw for the shake

For the price we paid for the order you’d assume that all of the items would be in the order and it would actually be hot. Wishful thinking from this place

Toilets are in a disgusting state 🫣 including disabled. All that money yet toilets is calling out illnesses.

really polite and quick delivery rider

I want my refund asap I didn’t get my order and was charged

I didn't even receive my burger king order I got fish and chips instead and couldn't even get in touch with the delivery driver! absolutely ridiculous! the worst thing is the fish was dry and nasty!!

All the food was cold in temperature

Absolutely ridiculous I ordered via just eat speciffically asked for plain burger nothing on it . Was ignored and came with all the rubbish on it . So not only can I not contact them. Have to wait for refund Its just not acceptable I don't have money to waste on more I want to know what idiot can't read plain English instructions.

Hair found in loaded cheesy chips very disappointing 😞 won't eat at this place again