Dixy Chicken in Birmingham

I received the order wrong. I called them, a guy with poor English spoke to me then he gave me his manager, he told me he couldn’t get me the right order now so next time give him a note saying my previous order was not correct and he will give me the correct order as like he knows me, my number and would remember my order. Rubbish company never again!

what was received was OK,cold but ok.But I didn't receive all of the order, chicken was missing as was coleslaw that I paid extra for. But the worst was the fact we paid over the odds for 2 cans of Pepsi and receive Barr!!! Shocking, and this used to be the best Dixy around !! Sorry but not again .

Food was amazing we have been ordering for past ten years

Definitely one of the better dixies Very nice hot and crispy fries 🍟 Guy at the front is a fantastic guy

The chicken was hard and was old went straight to the bin

The burger was nice but the fries was cold and the strips not nice

Absolutely delicious like usual, I’ve been a customer for seven years the best dixy in Birmingham.

The chicken burger was small than usuall and it was abit hard didn’t feel like a spicy burger I think it had been left in the shop for a while and the portion of fries was smaller than usuall aswell which is disappointing I’m a regular customer but won’t be ordering from here after a long time also the Asian female delivery driver just handed the food no eye contact with her back towards me waste of money!

The fries were over cooked or rather burnt, one of the burgers was absolutely dry and felt like it had been just slumped together. Normally dixy is a family favourite but we were disappointed this time.

ordered my food waited for 40 minutes then another 20 and no food im pretty sure the driver ate it.

ooof this food is the yummiest ive literally ever had dont sleep on dixys guys x

Excellent food was very warm and delicious worth money

Went last night to buy chicken nuggets the staff at the back were talking very very loud swearing between them don’t care about the Customer Service

Half the fire were delivered in each bag. There was a kids burger missing along with a drink. Careless with the order today. I asked for a refund online as they don’t answer the phone. I tried calling several times. Gave up at the end and requested a refund.

Lovely fresh food as always best dixy in Birmingham

They messed up my order twice rude customer service worst I would never go here again they are rude and customer service isn’t good

I’m a regular customer usually the food is good but this time the chilli was way to spicy than usuall I ordered 2 mini fillets only one come and the portion of fries wasn’t enough only put a few in!

food came soo late, I called 2 times, was been told its coming which it didn't on its delivery time!!!! one delivery driver isn't my problem......sort it out

Driver was nice the food was amazing overall 5 stars would order again

Bought Chicken paninis and they were nice

had to wait 16 minites for food if when I placed the order a long time ago

Got to give it to the young lad who’s normally taking the orders, very fast paced keeps everyone on their feet. I ended up getting my food very quickly even when there was quite a lot of customers, and I’ve got to say for the price of the food dixys is where I shall be eating again. Keep it up lads!

Dixy chicken Bordesley green never let's me down. Top quality 👌 delicious food 😋 and delivered on time. Thankyou Dixy Chicken Bordesley green!! 🐔

Food was alright but in my double burger there was only 1 and half burger fries weren’t salted they were warm though and the drinks weren’t cold .overall it wasn’t really good but it’s eatable.

The chicken wasn't separated it was all in one bucket the beans were freezing cold and the bottom of the chicken bucket was covered in grease and cooking oil. None of the chicken still had batter on it it was falling off. Absolute waste of 30 pounds really disappointed will certainly avoid this place next time...

We had a order and tha guy taking the order starting shoutinh at us and said dont order if u dont know we said ok and carried on with our order when we were talking he said ok bye so we phoned again and said can we talk to the manager and he said I'm the manager and I said i wanna talk to the boss an md he said I'm also the boss and took the call of he gave no apology and said if u dont want the food dont have it and the fries were only half a packet and looked like someone had eaten half and when the food came I asked the person was the guy that took the order the manager he said no and he said he also was not the boss

Staff have horrible attitude when it comes to giving and taking orders. Very rude and unprofessional, orders taken after often given before. No sense of manners or respect, very entitled people. Food isn’t fantastic, should learn some basic gratituity when dealing with customers

I bought food from here on sunday afternoon and woke up the next day with the worst stomach ache. Confused where the stomach pains came from, when I told people I ate from here, they weren’t shocked as they had very similar experiences

My food was very cold and stale I was not happy

Okayish food. Chicken a bit dry. Was given bigger portion than usual which was a surprise.

Food was lovely not every dixy food tastes nice for some reason

Most disgusting dixy ever I ordered 2 megamix burger meals and 2 fish burger meals The fish in the burger was overcooked making it hard to bite into very appalling ripping people off with food poisoning state of food. The chicken was really dry, hard and tasteless!!! The fries were undercooked in all meals don't understand how you can mess that up. Mostly likely the chicken was from a day or 2 before considering its 3pm should have been fresh 🤔 I would avoid this place boycott it for health and safety also food quality. Learn how to perfect your recipes sell in quality not make in quantity and make the local community sick should have read the recent reviews no ones happy apparently best to close this dire place down or hire some proper chefs considering your high prices I'm sure you can afford a decent cook. 15/04/2024

Very rude service, I asked 4 7up he gave me Barr lemon, when I asked y Barr the owners son I think about 17 jumped in saying ignore him. I said u talk like that to all the customers he said yeah that’s how I talk, No manners wat so ever, y have ppl behind the counter who r just plain rude, bad experience never going again

I asked for stated time 7:55pm delivery becouse of ramadan but they bring earlier and my food is soggy becouse earlier delivery no good service.

Wrong drinks even though we specifically did not ask for Barr drinks they gave us all Barr drinks.

had this for iftar today and oof 😩😝 need it for sehri too 💀💀

My food hasnt arrived and I'm very unhappy right now I expect a full refund for delivery and service charge too

Received my delivery with missing drink and then had the staff being rude and waiting almost 2 hrs to replace it. Not impressed at all.

fries weren’t salted but were warm. mega mix burger only had 1 and a half chicken fillets. only barr drinks available. online it says they have sprite and all sorts.

Best food around always hot and fresh

food soggy and tasteless fries very greasy and chicken undercooked

amazing food and even though its ramadan we thought it would come late but the food came 15-20 minutes early and the food was fresh and warm . definitely ordering from here again

I'd like a refund for how long I had too wait

I am a regular customer and the service is absolutely appalling every week. I only order it as my kids like it. They missed my burger and took 1 hour to give it. They gave no apology and when I rang they said its not an aeroplane but a car which is delivering it. Disqusting behaviour

Food delivered really quick and was tasty.

not very happy with my food it was cold I had vistors over they were not very happy will not be ordering from here again.

Not the freshest of chicken burgers if I’m honest and prices seem to be dearer when compared to other Dixys

oof i nearly had tears in my eyes from how good the burger was 😍 still reminsicing ab the burger and its been a day since ive had it 🤤

Consistently good and delivered before time, highly recommended.

The boneless chicken was soggy and not crisp at all.

Food was early and cold and one drink was wrong

Food is decent. The place looked clean enough. And they didn't take long for my order either.

Never fail to please. Food fresh and always tasty.

Arrived early 30 mins after ordering Food was fresh and hot

Fries were cold and flavourless

I’m not happy at all food was late on top was cold and I didn’t receive my ice cream

Late by 1 hour and 20 minutes, food turned out to be cold fries, was not edible, and I had to reheat the burger in the microwave, very disappointed as I'm always ordering from this dixy rather than my local one.

Had to call the restaurant a few times to find out where the food was. The waiter said that it had left when it clearly hadn’t. When the food came- it was cold!

Delivery driver was really kind good was nice always my go to spot best dixy in brum 10/10

Rest of it okay Accept the fish is burnt.

Delivered hot to the door. As ordered, not sure if was an error but an extra fillet burger also delivered. Thankyou will order again

I ordered megamix burgers never got a mega mix tho

had some good yummy burger istg

no one understands how yummy the sizzler burger is, will always be loyal to dixys istg 😍

The owner is as lost as my will to live at the minute . Owner is rude and has no clue what’s going on at all. Absolute chaval

Food came stone cold burgers all mashed up in the box with lettuce n Mayo everywhere fries soggy dropping out the bag and the staff in the phone are rude don’t even care never coming here again

Food and service very good. Thanks

Food was cold and soggy. Delivery was late with no updates

Doesnt provide me with the right set of food the fries always come burnt and the mini fillet isnt cooked

Great food great price and go above and beyond for customers

I was extremely dissatisfied with meal as the fries were very cold and burnt so they couldn’t be eaten and also we were missing two packs of fries and the meat inside my burger was burnt so after all i have stated a would like to request a refund.

Food is always spot on and delivery is always either on time or early.

Food was late and freezing cold. Didn't give what i asked for

Food cold after I called the restaurant to see where food was and was reassured that food would be warm!!! 3 paninis looked like they was thrown together!! Food was late ! And fries were soaking wet ! Never again!!! Bad service!!!

Really disappointed with service, food and delivery time. Won't be back!

Food wasn’t hot, disappointed !!

whoever made my food needs the biggest raise ever istg

Delivery driver took the micky and was extremely cheeky

something was off about the food and didnt taste the same either

overcharged for food, which was cold, and gave the wrong order. I will not order from you ever again.

One of the drinks cans was missing even though paid for

The food was rubbish, refried fries no sauce. Never ordering from these lot again!

I have ordered from here over 30 times and was great but my last order a lot of the chicken smelt really bad and was clearly off!! I phoned restaurant and was told manager would ring me but didn't!! It all went in the bin and I'm £25 down ,real shame as we have been good customers and you didn't have the decency to phone and sort the problem out !!

There was two fries that were missing as it says 4 fries in the deal

The food was really good and fresh, all my order was correct and came before the actual time slot.

Beans were stone cold, tubs of sauce open and all over the inside of the bag and the second i took the box of chicken out of the bag, grease just sprayed my bed sheets. Never again

Not happy, had to go down to sort the order out but walked out without the food and £-16, told them to keep the dry food.

U lied not given my meal made me wait hour No Food arrived

WAS SUPPOSED TO BE HERE AN HOUR AGO NOT ARRIVED NO ANSWER FROM SHOP NEVER ORDERING FROM HERE AGAIN AVOID!

Almost perfect one of the buns was abit hard on one side and the fries got soggy along with the cheap paper bags but other than that everything else was enjoyable and tasty.

A warm friendly service food was nice and warm

The delivery man was amazing but I think it’s the restaurants fault I got a completely different order

Absolute disgrace, not only delivered very late, all sorts of items from the order placed was missing and food was in terrible condition.

The best Dixy by far! well cooked nice and soft melts in your mouth! and very good staff! Shabaash guys! keep it up!

Terrible, took over 2 hours to deliver. Food was cold and no communication from them regarding the delay. Rang multiple times with no reply. Shocking service

This branch is not as good as wash wood heat. Chicken was spicy and mayo wasn't same as wash wood heath. Kids spotted huge difference in taste

Food arrived on time nice and warm 😋

Very poor food I don’t know if I can add photos or not but it was cold and dry ontop of being late to be very clear I would like a full refund for this abysmal service. Please and thank you

We had a fantastically long order that was delivered absolutely correct 👍 👌 Tasty and on point 👉 👈 Thankyou Dixy chicken 🐔 😋

Food was nice and hot and it was delivered on time.