Big John's Erdington in Birmingham

So bad staff very rudely staff👎👎

Food was slightly cold but still edible

Amazing customer service and amazing food

Delicious food and quick service! The pizza was loaded, chicken perfectly crispy, and everything arrived hot and fresh. Definitely one of the best spots in Erdington!

food is amazing mainly chicken and shop was very tidy alover experience is good

The pizaa was amazing and Yummy. The shop was neat and well organized.

Best ever shop Pizza is osm Have nice environment

Food is fresh and hot I like to eat pri pri burger omg Pam

Lamb Donner and chips are delicious. I eat regularly and the taste never disappoints.

Great food and friendly service! I really enjoyed my visit — the atmosphere was lovely, and the staff were welcoming. The food was fresh, flavourful, and served quickly. Definitely worth a visit. I’ll be coming back soon!

I really recommend to everyone to go there. It is a beautiful place with good hearted people. Their food is fabulous and service is very good and friendly environment.

Food was sopt on😍😍,delicious 😋😋😋 and according tow my taste 🥰🥰 what i was expecting. Staff is very nice cooperative, friendly 👌 and very respective cheers guys keep doing like that very appreciated 👏

Always a great experience at Big John Shop. Food is amazing and staff like them make it even better!

Best food in Town ,food Is delicious With very reasonable prices. there service is really appreciate able. Highly recommended

Food and service was fantastic👌👌wish to visit again 🥰🥰

Always fresh, never disappoints!

Well mannered staff and food was very delicious, hot and fresh. Highly recommended 👍

Wow amazing taste , Chicken was fresh and flavourful 😋

Sfc Fillet Panini Was delicious.🤩

Big John’s is amazing! The lamb doner naan is packed with flavour and the pizza is always fresh and cheesy. Huge thanks to Saud for the great service — super friendly and professional. Will definitely be back!

food great 👍🏽 cash service Excellent

Delicious good customer service best pizza In Birmingham

Best customer service. Best prices.

all my food was freezing cold didn't even eat the majority of it

food was good. delivery driver wasn't very good. he didn't understand how to open my door when he rang the buzzer to my flat

Staff take too long to fulfil orders. They have no communication skills. Just stand there talking until you remind them that you have an order outstanding.

Yesterday was a complete joke giving people cold food waiting over 15 minutes in store and talking to customers bad how long can it take to make food that is already cooked

Best place to grab quick lunch in Erdington

Today I buy a meal from there. When I am eating I see one hair on food.

cold and missing lettuce and onions

2 out of 3 times I never received salad or sauce on my kebab meat and chips. Very dry without and chips were quite cold when I opened it up. Poor again im afraid!

Took over an hour (though they did at least have the decency to warn me ahead of time), food was all cold and the fish seemed to have been fried directly in the vinegar.

Great food at a great price. The kebab in naan bread was delicious.

Food tasted like it was left out and old. Didn’t enjoy it today, normally it’s much better.

honestly people are so rude, i called to ask how long it will be as, i don’t live far away and it had been 20min and my app had not updated. Rude people and no customer service skills whatsoever.

The best shop in erdington town i would recommend to everyone they best always in quality and clean shop and always friendly people from staff

Food was terrible quality. And to be quite honest it was freezing cold and not edible. Absolutely not ordering from here again.

Absolutely fuming, ordered a simple meal and it arrived completely incorrect and drowned in a sauce I cannot physically eat, tried to ring 5 times and they hung up on the 5th try.

Always good food here whether its delivery or in store

The delivery driver was friendly and came on time and the food was delicious thank you 👍

Everytime I order my food never arrives or it’s always cold

The driver was rude. He called. My phone screen froze. Not my fault.I rushed down quickly. He made a comment while he turned away. Rude behaviour. I always add a note I am at the back upstairs. Will not be ordering anytime soon.

Missing items yet again. Can't blame uber they only deliver the bag. Trying to get through to this branch on phone is a joke. Enjoy the pizza I paid for because it's either in your shop or given to someone else. Is a quality check not done?

Food was cold by the time we received it

I ordered of big jhons Erdington and it said my food will be arriving at 2:40 I was waiting out side in the rain for over an hour and it had still not arrived I tried phoning the shop but they had closed and my food never came I am very angry with my experience and am very disappointed

It wasn’t what i expected because the order was 9 slices but was 6 slices when came.

great did, great delivery. big John's never let me down

Recientemente visité Big Jonhs en Erdington High Street Birmingham con la intención de darme un capricho con un cubo de fiesta de 10 piezas de SFC. Cuando hice mi pedido, me informaron que tendría que esperar 10 minutos. Me pareció bien, pero después de 10 minutos, terminé esperando 20 minutos adicionales sin ninguna actualización. Sintiéndome frustrado, me acerqué al cajero para preguntar por el retraso. Desafortunadamente, no me dio una respuesta completa. En cambio, se acercó a sus colegas, y todos parecían mirarme sin ofrecer ninguna ayuda. Volví a preguntar cuánto tiempo más tendría que esperar, solo para recibir una respuesta vaga de que serían otros 10 minutos. Después de perder 30 minutos esperando mi pedido, decidí dejar la tienda y hacer mi pedido en línea. Es desalentador ver un servicio tan deficiente, especialmente cuando los clientes se quedan en la oscuridad. Espero que puedan mejorar su comunicación y eficiencia en el futuro.

Around 11pm stopped to get chicken and chips. I enjoyed them

Worst fried chicken I’ve ever had and worst pizza . No recommendation at all .

Arrived a little early and hot. My son devoured his in one night, mine was one of those self eating pizzas.. you know, your east half and put half in the fridge and then it eats itself before you come to eat the other half. I’m sure it found it self delicious, there wasn’t even a stray crumb left in the box. 🤪

Im so pissed rn Literally just ordered a 1 pc chicken n chips n 4 nuggets n chips Tell me why the effer behind the counter saw that I was tending to my toddler n proceeded to put only chips in the box and no chicken INTENTIONALLY after I repeated my order multiple times Such a rubbish service If ur mentally disabled or deaf u shouldn't be doing this job kmt They would also Literally hang up on you when you call

Fresh food Opening hours are good

food came cold and 25mins late. cannot get through to store. customer service rep rude. same guy answerd 3 times. after trying to contact to say food ia cold he stopped answering my calls.

My food was cold no value for money hardly any meat or salad definitely not worth the money I’m really not happier

Thought I’d give this place another try because we can all have an off day. Wow never again! Chips were stale , order was cold, asked for sauce on the burger and there was none. The curry sauce was so watery and for the 2nd time your delivery driver looked at me like he had just trod in something. I hate throwing food away but we couldn’t stomach it 🤷

Delicious food, fresh and great portions

Absolutely appalling service! Ordered off UberEats and had a Pizza missing. Decided to ring Big Johns, after being cut off 3 times they finally picked it up. The man was very passive aggressive and rude, he didn’t even bother asking about what the order name was or the product which was missing. He straight up decided to place the blame on uber and the driver. How could the Uber driver take the product when the packaging was sealed and stapled. The seal was not tampered with at all, seems very disrespectful to just blame the innocent driver on a mistake YOU guys have made. I then requested for the uber eats number, apparently he doesn’t have access to the number and told me to ‘search it up I can do it myself’. Firstly, he lied about not having access to the number. I’ve worked in a restaurant previously and he did have access to uber eats number but just blatantly lied to me. Secondly, the fact that you didn’t even bother checking with staff about the missing product is honestly ridiculous. No professionalism nor customer service skills, shouldn’t be working for a place you clearly lack skills off. I still haven’t received my missing item or refund, pathetic.

The dough was underbaked and too thin

Disappointed the delivery driver told me not to order from here and to order from Lawley as it's closer. Erdington is 3 mile away.....We order from Erdington as the food is usually better than Lawley and the customer service from Lawley is shocking tbh. If delivery area is an issue why is there not when the order is placed Will order elsewhere since it's inconvenient clearly. Food disappointing tonight. Chips and naan are not fresh.

Food arrived late, delivery driver was rude and didn’t bring to correct change meaning I had go wait by the main door for him to go back to the car and come back again (I live in a flat). The food was cold, and the garlic bread was rock solid we couldn’t eat it 🤦🏼‍♀️I understand it might be a busy night but still not great…

I accidently ordered my food to my home address the driver rang me and i apologised and asked him to deliver my food to new oscott he said no i re -ordered my food to new oscott the same meal and he came with in 10 minutes with the same meal cold

Great service and lovely staff. Thank you for offering palatable food and open till late. I had pizza slice and chicken nuggets. Love it❣️

Could’ve been hotter but food tasted ok

Best bang for your buck takeaway For £3 you get 4 chicken wings chips and a coke 10/10 for price

Xlean place nice staff but food quality has gone really down chicken is dry as anything chips some r crunchy some are soft very uneavenly cooked. Peri chicken is dry they very stingy on the peri sauces on the chicken and the chilli mayo salad portions. Also the boneless breast piece and chicken pieces are tiny for the price. The chicken donner is nice the lamb donner is better

food always lovely. never any issues

Worst perry perry chicken i had

i received the wrong order and nobody answer to the phone!

how can they leve all the food out side without knocking the door

The food quality is not good and the services are poor

chips was not very good but chicken was nice

Kebab was nice the nan and chicken, but just cold and needs more salad

Ordered loaded fries got just fries and chicken with sause it supposed to be serve with toppings which is mentioned in menu but ok i thought i'll eat the fries and chicken it would be good then I tasted the chicken and fries oh my god it's too bad I can't even eat it i took one bite i have to spit it too bad not worth it just wasted my money

you not make delivery but money take for delivery stopped. Pakistan.......................

Was late but it’s always worth the wait

A food arrived cold, forgot the salad and sauce in the burger that it was needed for and the one that didn’t require it had lettuce and no sauce. Very poor quality of food.

Lovely hot food very tasty will order again very polite delivery driver

The loaded chips never come with any garnish ad advertised. I always forget to look, seems like a miner but it makes a difference.

The variety on the menu caters to all tastes, including vegetarian and non-vegetarian options, ensuring there’s something for everyone. Additionally, the service is typically noted as friendly and efficient, making for a pleasant dining experience.

The restaurant is 5min drive to my address and the food was stone cold!! And not the first time!! Will not be ordering again !!

No complaints about the food but can you tell your drivers to stop taking 15 minutes to give me my change. If I want to tip you, I'll tell you as soon as I give you the money. You don't need to stand there messing with change untill the customer gets board of waiting and just wants to eat their food.

I've never had such tasteless, soggy, greasy stone cold food like it ! fried chicken greasy, soggy and stone cold down too the bone 🦴 , chips cold wet and soggy, lettuce brown on the soggy chicken burger 🍔.. Appalling !! I wouldn't recommend first and last time AVOID ⚠️

Thin base pizza could be a bit thinner but was hot and very tasty

food we "ok" smaller portions than expected, but that wasn't to much of a issue! However the food was COLD and I needed to reheat all of the order!!!!

Even though there is not a place to dine in, it offers a very good menu till 3AM, which is very essential for night drivers and there is parking nearby in the High Street after 6.45 PM.

The food was cold dry order was messed up the only good thing was the delivery driver was so polite respectful and was very happy and happy to speak with you

it was good the food was still steaming hot and tasty 😋 good first time experience 😃

All the chicken was burnt and hard. Really unfortunate because normally they have good food.

every time i order from bigjohns i confirm that its the worse food ever. the chicken wasnt cooked well and it was very nasty and cold. this time i learned the lesson and will never buy food from there again

Nice staff and quality food I would give 5 star

Big John’s Kebab is a must-visit spot for any kebab lover! The flavors are exceptional, with perfectly seasoned meat that’s juicy and tender. Their garlic and chili sauces are the perfect complement, adding just the right kick of flavor. The portions are generous, and the prices are very reasonable for the quality you’re getting. The staff are friendly and efficient, ensuring a great customer experience. Whether you’re grabbing a quick bite or satisfying a late-night craving, Big John’s delivers every time. Highly recommend the mixed kebab—it’s a flavor explosion! I’ll definitely be back.

Avoid this place. Ordered off Uber eats was expected the food not to be piping hot but at least mid temperature, the food was absolutely freezing, I l ordered a sausage, donner burger and a portion of wedges. The wedges were stale, the donner was so black and burnt and stank like it has been sitting there for days and the sausage was absolutely freezing and it looked as if it hasn’t been cooked from the inside. They need to be shut down or some serious health precautions need to be taken into place for serving people food like that it’s taking the piss.

burger was pukka fish was overcooked an really dry an curry sauce was litrally water disapointed this time

I had a terrible experience at Big John's in Erdington. I ordered two chicken burgers and asked to upgrade them to meals with chips and drinks. The guy serving me clearly heard my request, but he purposely overcharged me. He charged me for an extra burger and added the cost of one chips and drink, even though I was getting chips and drinks with both burgers. It was clear he was trying to take advantage of me. The food was also awful. The burger was dry and cold, and the chips were like cardboard. I only went there because it was my last option, but I’ll never return. Dixy does much better chicken, and Mother Hubbard is far superior for chips. Please be cautious when ordering here and always ask for your receipt, as they seem to purposely withhold it to hide overcharges. It’s probably not the first time they’ve done this, and it’s really disappointing to see this kind of behavior.

Food was cold, mixed meat kebab was only one meat. One kebab was only half a pitta. This is the worst food we’ve had from here, it’s a first to be honest. Has there been a change in management?

Food didn’t arrive despite Just Eat saying it has. Tried calling the delivery driver & store but the line has been busy the whole time. We even waited an additional hour as it’s Xmas, but there is no communication or update from the store.

Whoever came up with the idea of putting pineapple in my salad is a genius . Salute . Only 5 star because of that salad

chips were cold any colder and they would be frozen kebab meat was Luke warm chips portion was small again gave them a 2nd chance still not up to much very disappointed

Love pizza and peri peri of big John