Based on 384 opinions finded in 4 websites
Based on 384 opinions finded in 4 websites
Nº 164 in 214 in East Dunbartonshire
Opinions
Horrible, staff would not let us collect our order and binned it
Kalani . 2024-09-30
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The sandwich is awful, just received my delivery and bread is to hard it’s too old . Don’t know how the person who made the sandwich didn’t choose the fresh bread . This is awful I paid for my food to get fresh standard .
Timma . 2024-09-30
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One ordered didn’t get the cookie they had ordered and missed toppings out of other persons sandwich. Will never order from here on Just Eat again
Katie . 2024-08-24
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was freezing cold when I received the food, both orders where cold, the salad in one of the subs was wilted and old and although I was called to say they didn't have any eggs for my veggie breakfast I was told extra hash brows and I didn't receive it, not very happy and both ended up in the bin
carrie . 2024-08-19
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Says delivered and haven’t received it!
Caitlin . 2024-08-18
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Foot long barely had much filling. No cheese & one jalapeño
Evelyn . 2024-08-10
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Items missing from order. Churro and sauce not in bag
Sharon . 2024-07-26
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Order was spot on and delivered quick!
Melissa . 2024-07-15
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Waited 2 hours for just to be told it had been delivered when it had not been.
Ryan . 2024-06-30
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My order was showing as delivered I watched the delivery man run back to his car with the order still in his hand. Absolutely ridiculous
Nicole . 2024-06-30
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Order extra cheese on my subway and paid for it, it came with not 1 bit of cheese.
lynne . 2024-06-17
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Shredded Mozzarella & Cheddar Blend was missed out
Craig . 2024-05-29
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asked for sub toasted, it wasnt toasted
Chris . 2024-05-17
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No cheese on the veggie delight. Bread wasn’t toasted!
Debbie . 2024-05-16
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Very disappointed, ordered a salad to to receive basically just lettuce, 1 single pepper, 3 onions, 2 tomatoes. If I could have returned it I would have definitely not worth £12
Bili . 2024-05-08
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I thought the bread was going to be toasted but it wasn’t but it still was good
Lewis . 2024-05-06
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This restaurant never sends a full meal deal It either forgets the crisps or the cookies this time it’s forgotten to send the drinks I thought I’d try ordering again after months off avoiding but nope the staff are still unable to read orders Considering I paid over £42 For three meal deals you’d think they’d send everything
Jasbinder Kaur-Dhesi . 2024-04-29
MORE AT Google
CRISPS AND COOKIES MISSIMG FROM BOTH MEAL DEALS :(
MISS . 2024-04-25
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Food never came, tried to phone shop but they won’t answer and had to go through customer service to try get a refund
Craig . 2024-04-08
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The meatballs tasted like perfume you might want to check them ? Un- enable
Nikki . 2024-03-16
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Don’t think I would order again
Mary . 2024-03-11
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Food arrived cold. Crisps were not the correct flavour as advertised during ordering. Delivery claimed that the address was incorrect, however this was false. So, I can only assume the system doesn't give accurate information to the drivers.
STEFAN . 2024-03-03
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Absolutely shocking deliver arrive and was wrong and shop not answering Fone. Won’t be using them again.
Angela . 2024-02-24
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Asked for pickles and they gave me 2 on a foot long sandwich and about 4 pieces of sweetcorn Wtaf🤣
Chloe . 2024-02-20
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Ended up delivered that late, the food wasn’t even lukewarm by the time it got here. Adding insult to injury half my meal deal order was missing when it got here.
Ross . 2024-02-16
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Ordered two items and 1 item was complete wrong. No sauce on the sub and had put sweetcorn on it instead of sweet onion sauce. Could not eat the sub due to be dry and full of sweetcorn which I cannot eat.
elishia . 2024-02-15
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I had accidentally ordered from here instead of Kirkintilloch store which is closer to me but this store still offers delivery to my area so it shouldn’t have mattered. Driver was rude and demanded to know why I ordered from here, making it clear I shouldn’t do so again in future, and made me very uncomfortable. Even if I’d just chosen this store because I wanted to it shouldn’t matter considering you offer delivery here and the driver is getting paid to do so???
Chloe . 2024-02-06
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Food was freezing put it straight into bin
Brian . 2024-02-06
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Lettuce was brown and hardly anything on it .
Pam . 2024-01-31
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pigs in blankets were absolutely horrible
Sarah . 2024-01-29
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2 hrs wait for a subway is ridiculous
Rhiannon . 2024-01-24
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Order was freezing and was all wrong
jessica . 2024-01-18
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As someone who has tried other food from other Subway shops before and having loved it, I must say I was immensely disappointed. Bland cold sub and toppings were tasteless. Only reassurance was that the customer service was decent so that's why it gets 2 stars instead of 1. Would not recommend, there are far better places to go for food near the cross.
Chris Nield . 2024-01-14
MORE AT Google
Nearly 2 hours for delivery which was originallt advertised at under 50mins. When food arrived, it was disgusting. Had obviously been sitting for a long time, bread had gone stale/ hard. Never again.
Jenny . 2024-01-13
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Food was terrible no jalapeños a asked for extra and got none plus no sauce on both bread is solid
Katie . 2024-01-12
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Good sandwiches, we enjoyed them.
Don . 2024-01-12
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Order was correct and a kind delivery driver 👍
Chris . 2023-12-31
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delivery was almost 2 hours late, bbq sauce tasted watered down.
Lorna . 2023-12-22
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apart from missing muffins it was perfect ty
MISS . 2023-12-20
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Ordered at 2.25 and my order arrived at 4pm. The nachos were cold and soggy. They had obviously been made and left sitting until a driver was available. Also wrong doritos than what I had ordered. Shocking to wait 1.5 hours and it arrives cold
Christine . 2023-12-17
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food was freezing cold and told over an hour to come
Tye . 2023-12-10
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We received order two hours after initial order place. Order was room temperature
Peter . 2023-12-10
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Order was late and my sub was toasted when I didn't specify that on the order.
Lizzy . 2023-12-03
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Chips way under cooked, subs were both cold and tasteless
David . 2023-12-03
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Placed order with a 25 to 40 min delivery time which is down to the shop to change if the store is busy bad weather etc.. After waiting 2 and a half hours which the only option of cancelling the item on the app is to place fault at the customer with no refund option is down to bad service and a terrible app do not use either... also food was freezing cold by the time is got delivered, which got threw straight in the bin.. waist of time and money.
Raymond . 2023-12-02
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No onions, not toasted, totally freezing
Lynn . 2023-12-02
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Always had my food on time and hot and served with a smile every time 100% would recommend this subway to anyone. 👍
Aaron . 2023-11-07
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Worst subway ever. Freezing cold and only two tiny meatballs in my subway oh and one straggly slice of white lettuce
Noreen . 2023-11-05
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Food later late and order wrong. No cheese on order very dissapoimtimg..
margaretanne . 2023-11-01
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I’m convinced my whole order was wrong ? I swear I ordered the herb and cheese toasted Philly cheese foot long . I got the Pizzaoli 1 and I definitely ordered 1choc chip cooking and i got 3 rainbow cookies . I’m really confused as to how my order has gone through completely wrong
Nikki . 2023-10-23
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The food was nice although both toasted sandwiches were cold by the time they were delivered. The store is just across the road from my home, but I had a delivery due to my disability. The progress showed ‘preparing’ for a long time, and for at least 30 mins whilst the ‘courier’ had actually arrived at the shop. I have experienced similar problems before, but this was the worst yet. I think in future if I do order from Subway I’ll use one further away in the hope of getting it a decent time.
Miss . 2023-10-22
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nachos were soggy and didn’t taste very nice everything else was good
Bronwyn . 2023-10-22
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Bread tasted a bit stale. Disappointing as it's always been good from here in the past.
S . 2023-10-17
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Arrived cold and the order was made up wrong salad and extras put in the wrong bread and sauce put on the wrong sub ☹️☹️
Alan . 2023-10-16
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Ordered chilli heatwave nachos . Plain salted Dorito nachos arrived , barely any salsa , no cheese and no jalapeños ! Subs were cold with no cheese in them either even thought ordered it .
jillian . 2023-10-08
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Forgot items fuming(where’s my lettuce)
Harry . 2023-10-06
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Half the food I ordered didn’t arrive there was a missing sub basically a hole meal and then the other has its side and drink missing 20 quid quid for nothing
Ryan . 2023-10-01
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Received incorrect order!! Tried contacting the shop - no success!!
Amy-Paige . 2023-09-30
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Over an hour late food cold and disgusting tried calling the restraunt six times no answer never eating herds again
Lynsay . 2023-09-28
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Order arrived on plane bread, un-toasted with no cheese or red onion as ordered. The plane bread was soggy and only 1 and a half cookies were delivered
Melissa . 2023-09-08
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Not entirely sure the wedges were cooked.
Jamie . 2023-08-19
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Delivery time fine but missing drink in meal deal, raging
Raven . 2023-08-08
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Food has not arrived and I've been charged. Subway say they've sent it
Karen . 2023-08-06
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Ordered a subway because I wanted the chocolate milk, ended up getting flat white which I do not drink. Not happy
Amy . 2023-08-04
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One out of four items were correct! Why bother?!
Stacy . 2023-08-01
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They got my drink wrong, I ordered a Tropicana orange juice and instead got a Robinson raspberry and apple. Very big difference, disappointed.
Sara . 2023-07-31
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Driver delivered on time and in great condition.
Matthew . 2023-07-23
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Driver didn't turn up at the restaurant to pick up the food even though it was ready for collection, phoned the place and they never helped, no refund option since the staff didn't update the order on their end to allow me to apply for one.
EMMA . 2023-07-18
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Only received half of a foot long I ordered and both 6 inch subs Italian break was broken up.
Scott . 2023-07-15
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I has ordered a foot long sub as well as 2 six inch, however only received 3 six inch. This the second time this has happened to me now, so I am feeling a bit disappointed.
Rachel . 2023-07-12
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It was an overpriced baton with chicken and similarly overpriced cookies. The guy behind the counter also says its card only, when i said i was paying with cash he said he didnt have enough change. The charge was £7.80 he gave me £1.80 cause he had no change, fine just give me something else for a £1, he gave me one cookie! (3 cookies cost ~£1.60!) When i told my 12yo son who loves subway he said thats happened to him a couple of times there.
Alex Thomson . 2023-07-05
MORE AT Google
Always get something wrong with order...not toasted wrong cookies no juice !! Would prefer the Subway nearest to me was where my order came from they always manage to get it right when it's them that supply it.
Cehlo . 2023-06-18
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The salad was awful it was literally like a child had thrown it together just awful and the Tuna did not taste right
kirsty . 2023-06-15
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Very disappointed because half the order was missing!
Rebecca . 2023-06-14
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Cheese bites were stuck together and rubbery
lynne . 2023-06-05
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Terrible food.. quality shocking.
Louise . 2023-05-24
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My meal has not been delivered
Josh . 2023-05-24
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Cold when arrived and took a long time too receive
Nathan . 2023-05-17
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Cold cheese bites. Roll not toasted.
Deborah . 2023-05-14
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Hardly any jalapeños on the sun and virtually none on the Doritos - very disappointing.
David . 2023-05-12
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Kept pushing the time later every 15 mins
Lauren . 2023-05-12
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Very good customer service. The staff are very friendly.
Denzil Benny . 2023-05-06
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The staff are all main gs especially my guy filly
Lewis Flavell . 2023-04-29
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Gave me completely the wrong order!!! Phoned the restaurant to sort it out, didn’t offer replacement just told me ask for refund!! Really really poor service
Alma . 2023-04-19
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Nachos didn’t have any cheese on them! And hardly any salsa
Ami . 2023-04-17
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Hardly any filling. Flat sandwich. Barely any ingredients on it. Meatballs dry and no marinara sauce . Also no southwest sauce on it. Very poor effort
christopher . 2023-04-08
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Food was cold quality was terrible looked like whoever made the subs up slapped it all together !! Everything was soggy wedges looked barely cooked waste of money.
ONeill . 2023-04-06
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I didn’t want my sub toasted and they never put sauce on my meatballs that I requested
Nicole . 2023-03-29
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Staff too slow need to improve their skills
Najm Alsham . 2023-03-28
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Food was good but shop was closed by the time they got a driver I know the drivers were busy but I should not get the food after the shop was closed
Carla . 2023-03-25
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Not enough salad on wrap and it wasn't toasted properly. Wrong crisps & all the salsa on the nachos was dolloped in the middle leaving half the nachos too soggy to eat it would be better if it was equally situated or separate.
Katy . 2023-03-20
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Appalling, can't read basic instructions, untoasted doesn't mean the same as toasted. Wholegrain Mustard isn't the same as BBQ sauce. What a joke. The last time I'll be using them as they made umpteen mistakes over several orders.
Martin . 2023-03-15
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Cheese bites and meatball sub were stone cold
Scott . 2023-03-13
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Sandwich good(but uncut), wrong drink, bites soggy 👎🏿
christopher . 2023-03-13
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Ordered a 43 pound 5 mins later Two meat ball marinara and two ham and cheese simple orders ? Yes you would think I had 5 meat balls on each FOOTLONG sub and absolutely no sauce what so ever the some was completely dry plus veg I never asked for and the veg I did ask for wasn’t on any of them , let’s go to the 2 FOOTLONG cheese and ham subs again pretty easy sub I had some pink sauce on one and all I asked for on they two subs was mayo got pink sauce on one and nothing on the others not to mention the complete lack of cheese on the CHEESE AND HAM SUB !! Won’t be back and just eat are just as useless
Thomas . 2023-03-01
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Food was cold and order was wrong.
David . 2023-02-20
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Unfortunately, it wasn't my order, so I sent it back with the driver... Jonathan W, I hope you enjoy your food...clearly you got my order and I got yours!
Lauren . 2023-02-20
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Food was cold and also gave me a footlong wrong also asked for a Italian footlong and a Italian hern and cheese and got 2 Italian herb and cheese Mt wife didn't really like hers due to this
Darren . 2023-02-19
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Showed up late was freezing cold meatballs hard and bun untoasted
Taylor . 2023-02-19
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Toasted subs was freezing cold
Marcus . 2023-02-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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36 Opinions
well well wish i'd found this place a lot earlier I had haddock and chips and probably the best I've ever tasted and believe me i've had a few fist tea's over the years and my friend had the scallops and said the the same best she has tasted in a very long time and can't wait to return
8 Opinions
I eat here regularly with friends as food is generally good. We think Senga is a fantastic member of staff, always has a smile and chats away while doing her work. The younger girls we find to be very rude at times, on more than one occasion they’ve clearly noticed us waiting to be served only to be deliberately ignored. We only come now if Senga is on shift as her customer service is impeccable.
133 Opinions
Ordered take away early so it be nice and fresh , when it arrived the chips where nasty all looked like last nights reheat couldnt give to my grand daughter .really disappointed a waste of money