Based on 416 opinions finded in 4 websites
Based on 416 opinions finded in 4 websites
Nº 178 in 214 in East Dunbartonshire
Opinions
good delivery driver very polite and responsive
James . 2025-03-28
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delivery driver was very good was excellent
James . 2025-03-28
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Waited over an hour and a half for the food to arrive, everything was there, however the food was cold
Jade . 2025-03-07
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excellent service from delivery person
COLIN . 2025-03-03
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driver was very polite and responsive with me and done his job very well 👍
James . 2025-02-27
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Order was missing my bottle of water
Marc . 2025-02-19
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Food took over an hour to get here, wrong sort of cookies included, food cold and about four tiny bits of jalapeño on a foot long.
David . 2025-01-31
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The salad was terrible. Apart from being little if it, it was brown lettuce which was obviously not fresh at all. I paid for extra cheese which was one little piece of a slice of cheese. The peppers where nit to be seen one small slither edge.
Mary . 2025-01-26
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Put an order for collection on just eat, not realizing it wasn't in Kirkintilloch, tried phoning about 20 times and no response, even before the food was prepared. Did not get a refund and they said the food was collected, just eat basically said it's my own fault, could've been avoided if they picked up the phone.
Alan Hoggan . 2025-01-03
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Ordered at 1:20pm and was finally delivered at 3:40pm. Absolutely ridiculous! Food was supposed to be hot, but wasn’t by the time it turned up! Will not use the service again!
Scott . 2024-12-30
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2.5hrs wait for order tried calling restaurant for an update no communication. no way of cancelling
Caroline . 2024-12-27
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my nachos had hardly any sauce may as well not put any on
Alan . 2024-12-20
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I ordered food and gave the code to reception as I am working and I then get an update saying my food had been ordered when it infact had not been ordered. I don’t know what has happened with my order but my money has been taken and my food hasn’t came yet it’s said it was ordered.
SummerRose . 2024-12-08
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Always order from this subway as it’s always quick, still warm, fresh and delicious every time!
Ross . 2024-12-07
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Ordered at 12.40, got delivered at 14.10.
Ryan . 2024-12-01
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Pretty bad tbh. Wrong bread, drink and hash browns delivered instead of waffle fries (no bbq sauce either!). Not impressed
Holly . 2024-11-15
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Whoever made my sub today yous are absolutely delightful yous didn’t have the sauce I wanted and tried to call and I didn’t answer but you didn’t contaminate my sub with sauce I didn’t want and put other sauce in a tub for me so thank you so much you have a beautiful day 🥰
Caitlin . 2024-10-30
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Order was not ready on time. Order was not complete. I will not use again
Suzanne . 2024-10-27
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Use strainers in your steak fs soggy bread not even edible
Megan . 2024-10-18
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Food was freezing waiting over 40 minutes
Karen . 2024-10-18
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I've made a mistake was to be delivered not collected
Ann . 2024-10-14
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Great food and delivery, thanks!
Stuart . 2024-10-10
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Horrible, staff would not let us collect our order and binned it
Kalani . 2024-09-30
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The sandwich is awful, just received my delivery and bread is to hard it’s too old . Don’t know how the person who made the sandwich didn’t choose the fresh bread . This is awful I paid for my food to get fresh standard .
Timma . 2024-09-30
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One ordered didn’t get the cookie they had ordered and missed toppings out of other persons sandwich. Will never order from here on Just Eat again
Katie . 2024-08-24
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was freezing cold when I received the food, both orders where cold, the salad in one of the subs was wilted and old and although I was called to say they didn't have any eggs for my veggie breakfast I was told extra hash brows and I didn't receive it, not very happy and both ended up in the bin
carrie . 2024-08-19
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Says delivered and haven’t received it!
Caitlin . 2024-08-18
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Foot long barely had much filling. No cheese & one jalapeño
Evelyn . 2024-08-10
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Items missing from order. Churro and sauce not in bag
Sharon . 2024-07-26
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Order was spot on and delivered quick!
Melissa . 2024-07-15
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Waited 2 hours for just to be told it had been delivered when it had not been.
Ryan . 2024-06-30
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My order was showing as delivered I watched the delivery man run back to his car with the order still in his hand. Absolutely ridiculous
Nicole . 2024-06-30
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Order extra cheese on my subway and paid for it, it came with not 1 bit of cheese.
lynne . 2024-06-17
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Shredded Mozzarella & Cheddar Blend was missed out
Craig . 2024-05-29
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asked for sub toasted, it wasnt toasted
Chris . 2024-05-17
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No cheese on the veggie delight. Bread wasn’t toasted!
Debbie . 2024-05-16
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Very disappointed, ordered a salad to to receive basically just lettuce, 1 single pepper, 3 onions, 2 tomatoes. If I could have returned it I would have definitely not worth £12
Bili . 2024-05-08
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I thought the bread was going to be toasted but it wasn’t but it still was good
Lewis . 2024-05-06
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This restaurant never sends a full meal deal It either forgets the crisps or the cookies this time it’s forgotten to send the drinks I thought I’d try ordering again after months off avoiding but nope the staff are still unable to read orders Considering I paid over £42 For three meal deals you’d think they’d send everything
Bubbles KD . 2024-04-29
MORE AT Google
CRISPS AND COOKIES MISSIMG FROM BOTH MEAL DEALS :(
MISS . 2024-04-25
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Food never came, tried to phone shop but they won’t answer and had to go through customer service to try get a refund
Craig . 2024-04-08
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The meatballs tasted like perfume you might want to check them ? Un- enable
Nikki . 2024-03-16
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Don’t think I would order again
Mary . 2024-03-11
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Food arrived cold. Crisps were not the correct flavour as advertised during ordering. Delivery claimed that the address was incorrect, however this was false. So, I can only assume the system doesn't give accurate information to the drivers.
STEFAN . 2024-03-03
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Absolutely shocking deliver arrive and was wrong and shop not answering Fone. Won’t be using them again.
Angela . 2024-02-24
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Asked for pickles and they gave me 2 on a foot long sandwich and about 4 pieces of sweetcorn Wtaf🤣
Chloe . 2024-02-20
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Ended up delivered that late, the food wasn’t even lukewarm by the time it got here. Adding insult to injury half my meal deal order was missing when it got here.
Ross . 2024-02-16
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Ordered two items and 1 item was complete wrong. No sauce on the sub and had put sweetcorn on it instead of sweet onion sauce. Could not eat the sub due to be dry and full of sweetcorn which I cannot eat.
elishia . 2024-02-15
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Food was freezing put it straight into bin
Brian . 2024-02-06
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I had accidentally ordered from here instead of Kirkintilloch store which is closer to me but this store still offers delivery to my area so it shouldn’t have mattered. Driver was rude and demanded to know why I ordered from here, making it clear I shouldn’t do so again in future, and made me very uncomfortable. Even if I’d just chosen this store because I wanted to it shouldn’t matter considering you offer delivery here and the driver is getting paid to do so???
Chloe . 2024-02-06
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Lettuce was brown and hardly anything on it .
Pam . 2024-01-31
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pigs in blankets were absolutely horrible
Sarah . 2024-01-29
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2 hrs wait for a subway is ridiculous
Rhiannon . 2024-01-24
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Order was freezing and was all wrong
jessica . 2024-01-18
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As someone who has tried other food from other Subway shops before and having loved it, I must say I was immensely disappointed. Bland cold sub and toppings were tasteless. Only reassurance was that the customer service was decent so that's why it gets 2 stars instead of 1. Would not recommend, there are far better places to go for food near the cross.
Chris Nield . 2024-01-14
MORE AT Google
Nearly 2 hours for delivery which was originallt advertised at under 50mins. When food arrived, it was disgusting. Had obviously been sitting for a long time, bread had gone stale/ hard. Never again.
Jenny . 2024-01-13
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Good sandwiches, we enjoyed them.
Don . 2024-01-12
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Food was terrible no jalapeños a asked for extra and got none plus no sauce on both bread is solid
Katie . 2024-01-12
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Order was correct and a kind delivery driver 👍
Chris . 2023-12-31
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delivery was almost 2 hours late, bbq sauce tasted watered down.
Lorna . 2023-12-22
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apart from missing muffins it was perfect ty
MISS . 2023-12-20
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Ordered at 2.25 and my order arrived at 4pm. The nachos were cold and soggy. They had obviously been made and left sitting until a driver was available. Also wrong doritos than what I had ordered. Shocking to wait 1.5 hours and it arrives cold
Christine . 2023-12-17
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We received order two hours after initial order place. Order was room temperature
Peter . 2023-12-10
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food was freezing cold and told over an hour to come
Tye . 2023-12-10
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Chips way under cooked, subs were both cold and tasteless
David . 2023-12-03
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Order was late and my sub was toasted when I didn't specify that on the order.
Lizzy . 2023-12-03
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Placed order with a 25 to 40 min delivery time which is down to the shop to change if the store is busy bad weather etc.. After waiting 2 and a half hours which the only option of cancelling the item on the app is to place fault at the customer with no refund option is down to bad service and a terrible app do not use either... also food was freezing cold by the time is got delivered, which got threw straight in the bin.. waist of time and money.
Raymond . 2023-12-02
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No onions, not toasted, totally freezing
Lynn . 2023-12-02
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Always had my food on time and hot and served with a smile every time 100% would recommend this subway to anyone. 👍
Aaron . 2023-11-07
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Worst subway ever. Freezing cold and only two tiny meatballs in my subway oh and one straggly slice of white lettuce
Noreen . 2023-11-05
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Food later late and order wrong. No cheese on order very dissapoimtimg..
margaretanne . 2023-11-01
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I’m convinced my whole order was wrong ? I swear I ordered the herb and cheese toasted Philly cheese foot long . I got the Pizzaoli 1 and I definitely ordered 1choc chip cooking and i got 3 rainbow cookies . I’m really confused as to how my order has gone through completely wrong
Nikki . 2023-10-23
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The food was nice although both toasted sandwiches were cold by the time they were delivered. The store is just across the road from my home, but I had a delivery due to my disability. The progress showed ‘preparing’ for a long time, and for at least 30 mins whilst the ‘courier’ had actually arrived at the shop. I have experienced similar problems before, but this was the worst yet. I think in future if I do order from Subway I’ll use one further away in the hope of getting it a decent time.
Miss . 2023-10-22
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nachos were soggy and didn’t taste very nice everything else was good
Bronwyn . 2023-10-22
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Bread tasted a bit stale. Disappointing as it's always been good from here in the past.
S . 2023-10-17
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Arrived cold and the order was made up wrong salad and extras put in the wrong bread and sauce put on the wrong sub ☹️☹️
Alan . 2023-10-16
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Ordered chilli heatwave nachos . Plain salted Dorito nachos arrived , barely any salsa , no cheese and no jalapeños ! Subs were cold with no cheese in them either even thought ordered it .
jillian . 2023-10-08
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Forgot items fuming(where’s my lettuce)
Harry . 2023-10-06
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Half the food I ordered didn’t arrive there was a missing sub basically a hole meal and then the other has its side and drink missing 20 quid quid for nothing
Ryan . 2023-10-01
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Received incorrect order!! Tried contacting the shop - no success!!
Amy-Paige . 2023-09-30
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Over an hour late food cold and disgusting tried calling the restraunt six times no answer never eating herds again
Lynsay . 2023-09-28
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Order arrived on plane bread, un-toasted with no cheese or red onion as ordered. The plane bread was soggy and only 1 and a half cookies were delivered
Melissa . 2023-09-08
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Not entirely sure the wedges were cooked.
Jamie . 2023-08-19
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Delivery time fine but missing drink in meal deal, raging
Raven . 2023-08-08
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Food has not arrived and I've been charged. Subway say they've sent it
Karen . 2023-08-06
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Ordered a subway because I wanted the chocolate milk, ended up getting flat white which I do not drink. Not happy
Amy . 2023-08-04
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One out of four items were correct! Why bother?!
Stacy . 2023-08-01
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They got my drink wrong, I ordered a Tropicana orange juice and instead got a Robinson raspberry and apple. Very big difference, disappointed.
Sara . 2023-07-31
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Driver delivered on time and in great condition.
Matthew . 2023-07-23
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Driver didn't turn up at the restaurant to pick up the food even though it was ready for collection, phoned the place and they never helped, no refund option since the staff didn't update the order on their end to allow me to apply for one.
EMMA . 2023-07-18
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Only received half of a foot long I ordered and both 6 inch subs Italian break was broken up.
Scott . 2023-07-15
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I has ordered a foot long sub as well as 2 six inch, however only received 3 six inch. This the second time this has happened to me now, so I am feeling a bit disappointed.
Rachel . 2023-07-12
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It was an overpriced baton with chicken and similarly overpriced cookies. The guy behind the counter also says its card only, when i said i was paying with cash he said he didnt have enough change. The charge was £7.80 he gave me £1.80 cause he had no change, fine just give me something else for a £1, he gave me one cookie! (3 cookies cost ~£1.60!) When i told my 12yo son who loves subway he said thats happened to him a couple of times there.
Alex Thomson . 2023-07-05
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Always get something wrong with order...not toasted wrong cookies no juice !! Would prefer the Subway nearest to me was where my order came from they always manage to get it right when it's them that supply it.
Cehlo . 2023-06-18
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The salad was awful it was literally like a child had thrown it together just awful and the Tuna did not taste right
kirsty . 2023-06-15
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Very disappointed because half the order was missing!
Rebecca . 2023-06-14
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Cheese bites were stuck together and rubbery
lynne . 2023-06-05
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Terrible food.. quality shocking.
Louise . 2023-05-24
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My meal has not been delivered
Josh . 2023-05-24
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Cold when arrived and took a long time too receive
Nathan . 2023-05-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1020 Opinions
Bad quality food it's like tinned burgers 🤢 drinks are good, We will never use it again