Subway in Havering

Possibly the worst subway on the planet. The staff are very rude, grumpy and slow. There’s 1 member of staff in particular who is by far the king of rudeness. He obviously doesn’t want to be there. From his demeanour I would guess he’s a senior member of staff. Terrible. Sometimes due to lack of options I have to use this establishment but it pains me to give them a penny!

I be been waiting 38 minutes eventually I didn’t have any more patience. Ts the slowest service I ever experienced or have seen in a busy place like this . One ( slowest person was serving while one was waiting to put sandwich in the oven and one more person was cleaning surfaces. Absolutely awful.

I am a regular customer and yesterday I got an email for a free cookie from subway as it was my b’day. I go for cookie and unlike the subway standards the choco chip cookie was extremely soggy as it was there for ages. Spoiled my mood on my birthday For sure not going back there again

No salad at the salad station. I understand you may run out but I was not made aware of this before I ordered even when the staff knew they had ran out. The reason was they need to make more salad.

The fact that this sub way is more expensive, which is a joke for a hospital, £10 for a foot long sub so i used my free points , then they had the cheek to charge me £3 for bacon as an extra 😳, so I will not be going back

Is this subway offers halal food?

I loved it as I have family who work at this hospital and every time this food hits the spot. Service is incredible the staff are friendly and despite the busyness the remain kind and respectful. They always make the food perfectly and the order to perfection. As a vegetarian I find the cross contamination to be fine as the staff kindly switch gloves and cutters when asked. The options are incredible and the veggie patty and the plant based steak both taste phenomenal. I highly recommend

Staff named farzana was very rude, terrible

Convenient for Queens hospital, prices good. Give it a Go...

I am a staff working in queens on 12/11/23 I waited in the queue along with other customers 25 min just to order. There were 4 staff working in subway and I didn’t see anybody working for there money. They work super slow and waste customers time by delaying the orders. The staff doesn’t respect the customers time at all.

Subway at Queen’s Hospital is serving quit well. Food was great and warm. The service was fantastic especially one of the staff I remember was ‘Anna Maria’ who served me very nicely and professionally. She was quite enthusiastic though it was the end of her shift but she served me delightfully, I really appreciate her services.

Waited in the queue for 25 minutes and then get told we've got 2 meatballs, joke

At pay them some money, if u want them to work… If u do pay them Then Hire who know how to work Bloody frenchey

Does not serve public or patients, only hospital staff; why so much advertising and public facing real estate?

Friendly staff and lovely food, thank you for keeping us staff going during these tough times

It's very busy and exceptionally clean. Service excellent.

Good service. Good choice let down by dirty uncleared tables.

Great taste as always and wholemeal bread can't go wrong

Don't know why I like subway, just nice to have a sandwich rather than burgers etc.

Great service, usual fare, you get what it says

It's just a Subway. The blonde woman behind the counter was friendly (and a hottie too if honest).

A lot of seating space with up chairs..

Good and perfect customer service

Only had a salad bowl, but was very nice to be able to choose what goes in it , loving the avocado with chicken

No meal deals available here but you can collect and use Subcard points! Service okay but there were lots of flies around the cookies.

Rude, unhelpful, staff... Will never use again.

Subway is good healthy food. The standard however really depends on the individual franchisee. For example they no longer serve bowls of meatballs which are my son's favourite, however they still serve meatball sandwiches. We go to our local Subway in St Neots quite frequently and the franchisee personally overseas service and always makes an exception for us and gives our little boy the bowl of meatballs he enjoys. Conversely Subway at Caxton Gibbet is very very stingy with the sandwich fillings they frequent run out of selected fillings and coffee because not enough has been ordered. Ours is great others are horrendous.

The staff are always in a rush, need to work on their customer service

Clean and well staffed when I visited

I found it very expensive but to go to the Bakers for your Fresh Rolls fillings

Nice friendly place to eat. good price, nice food

One of the better subways! Two things make it better. Firstly, the love and attention when making your sub; and secondly you can talk to the staff and have a normal conversation (whether that's about the best sub combo, or just about the weather). I was in the hospital every day for nearly a week, and the other food places shutdown after 2pm (except Costa), so Subway was a lifesaver - as I wasn't a patient I had to sort my own food out.

No meal deals none of the offers that high street Subway stores offer. They rip you off because it's in a hospital.

Clean and fresh. First subway I've been to that I didn't feel rushed at the counter. Great service.

New staff and they slow down things.

Typical subway food, quality okay however no meal deals / no other deals on cookies etc so you will end up paying much more!

Brought relative for blood test longer wait than expected so popped in for coffee and sandwich. I have severe allergies and the customer service was excellent, I could actually eat and I didn't feel like a nuisance asking staff for information. A recent experience in a local cafe was really bad, I could not eat because refused information but still charged for food they did not even prepare so this restored my faith in eating places.

Love free cofee when buy any meal or drinks you get a point

Great food and service. Nice stafg

Situated in Queen's Hospital Romford. Serves the full Subway menu at reasonable prices.

Don't know how subway was. Eat next door.

same food BUT the price is different from other Subway's No meal options (only recent Jan 2019), lots of items not on the menu, you will need to repeat the order over an over!

Food was good but they do not do subway meal deals so you end up paying slot more for what would be a meal deal in any other subway.

Expensive £10 for a foot long meal

Salmon n cheese sandwich not nice, chips dry, very noisy

Is expensive and not very ! it's not good food

Some staff needs training for better attitude.

Good place to get a bite to eat

Nice cheap breakfast, friendly staff

Nice and clean. Sandwich was nice. Staff pleasant and friendly.

Had issues, wrote to customer service and didn't even bother replying! Refuse to eat there now.

Long opening hours comes in very handy on long shifts

Good customer service and tasty food. No long queues

Lovely fresh ingredients and great choice

Food was ok. Woman didn't listen to my order as she was stressed... so average

Good value food in Queens Hospital grounds

Not too much of a fan of subway, but when u hungry, got to eat something

This Subway does not provide halal menu.

Total rubbish never ever again gave me a bad belly

Ok if nothing else available but still processed rubbish

All freshly made, fillings not necessarily fresh .

Nice place, a bit expensive though

Very busy and queue was long. But very good service from friendly staff.

Good services. Their low fat option is great.

Spotless, friendly staff and helpful, very nice experience

Not my cup of tea because: 1) no assurance vegetable sold are organic and sauces are sometimes overwhelming, very salty and oily for me (allergy to pesticides). I had on few occasions real problem due to their veg not to standard in my view and definitely not organic = anaphylactic reaction or stomach cramps. But the beauty of life is it's variety so why not for others if you can handle the veg. Love the variety of breads they offer though. And always-polite staff.

3 Italian 6" subs with Egg Bacon & Sausage, Breakfast Sub was not available, Sub of the Day wasn't available at 10am. Food was cold like it had come straight out he fridge, like eating rubber. First time we had eaten in a Subway Cafe.......Be the last time and all!

Cheaper than other Subways. Very friendly service , staff offered to change gloves before prepping a Veggie Patty!!

Totally rubbish service, staff didn't change the gloves for vegetarian customers and even after payment he didn't know where is my meal and not bother to put in the take away bag.

Not Subway as we know it! Do not award points on subway card Do not therefor honour it Do not do the 3 cookies for £1 Have to ask for serviette. Apart from that, tried to charge me £6 for a £4 bill Staff a bit dozy.

I have just got some good food from subway inside the queen hospital and after the meal I got food poison I will never eat there again and the staff forget what I ordered had to tell them five time I would of give them zero stars

Good service, polite staff and was very welcome when I was hungry!

Been at the Hospital for 4 hours and thought I'd get a Subway on the way out, WRONG closed at 9.30pm, should close at 10pm

Waiting in queue at 1055 I didn't get to the front of the queue till gone 11am. However even though breakfast food had gone they kindly made up one for me. This showed a great customer service. Thank you.

Extremely unfriendly personnel. Bunch of teenagers who think I don't deserve something for my money...

Busy at lunchtime but slightly cheaper prices here than other subway's