Subway in Aberdeen City

Forgot part of my order. Very poor

no nachos in the order 3 quid gone down the drain 😭

Got food delivered only thing was hot was the Fanta and it’s not even meant to be hot

**⭐️⭐️⭐️⭐️⭐️ A Subway Superstar!** I had the absolute pleasure of being served by Shawn at Subway, and I can't recommend him enough! From the moment I walked in, Shawn's friendly and welcoming demeanor set the tone for an outstanding experience. His attention to detail was incredible—every sandwich he made was perfectly crafted with care, and he didn’t miss a single detail in my order. What really stood out was Shawn’s ability to balance efficiency with genuine customer service. Even during a busy rush, he remained calm, upbeat, and made each customer feel important. He had the perfect combination of speed and precision, and the result was a sandwich that was fresh, delicious, and exactly how I wanted it. Shawn is truly the kind of employee every business dreams of—professional, courteous, and committed to providing top-tier service. I’ll definitely be returning to this Subway, and it’s largely because of the fantastic experience Shawn provided. Keep up the amazing work, Shawn!

Came 45 minutes late and also forgot to bring my coke and the food is cold absolutely shocking

Shaun and Royal need a raise -10/10 customer service, good fun, generous portions and great recommendations! Sandwich was spot on!

Shaun the best guy you can employ man , best customer service 👌 👏 Nowhere in Aberdeen ehh. Well done Subway

Great food delivered promptly by a friendly driver

Came in after work for a takeaway and Royal made us some great footlongs impressively quick. Would definitely come back!

Worker called Shawn very polite and helpful with mine and my friends order.

BEST SUBWAY I have ever been too. Perfection on making sandwiches, higean high standards . No Comments, very well managed and the stuff amazingly friendly. Thanks guys

My meal deserves no stars! Food totally inedible and went straight in the bin. Will not be ordering from here again.

Huge queue of people waiting and faffing about with just eat couriers instead of prioritising real customers left to go grab Sainsbury sandwich instead. Normally good though so bit annoying.

THE BEST THING THAT I HAVE EVER EATING!

My order was not delivered despite the app telling me it has been delivered. Unbelievable. Don’t use Subway.

Driver was very polite, apologised for being late, when he was actually early.

Food was just chucked in bag , cookie box wasn't sealed so cookies everywhere, lid not on meatballs properly.... as for wrap thing , whoever made it couldn't be bothered to wrap outer packaging. Thanks !!!

My food order was delivered with my items missing ingredients however the bottle of coke was really delicious

My nachos had barely any any cheese and about a tea spoon it salsa! My side of meatballs had no cheese when I asked for cheese on top! My wrap was cold! I paid for large wedges and only got a small! Disgusting food and you should be ashame sending that order to someone

Wasint toasted and got charged 3.00 for crisps

Missing several items off of meal deals

Great food delivered fast by respectful driver. Thank you xx

Ordered at 14.41 didnt recieve until 16.09 Food was cold didnt get my dip with the crinkle wedges. Really disappointed.

I didn't receive my Cadburys caramel muffin so I would like that refunded if possible but other then that I really enjoyed my meal

Stale hard bread. Missing cheese. Missing toppings. Not worth the money.

Totally different order received, wouldn’t answer their phone.

The restaurant didn't add sauces that were ordered.

Got a bag of Doritos crisps instead of nachos

Very tasty and still hot. Thanks

Delivery faultless and on time. Extremely friendly and helpful delivery. 10/10.

Really bad there was two jalapeños

The Big Breakwich is soooo good

didn’t get out order the driver said she didn’t want to leave the car so we had to walk down to get it on the map she wasn’t even at the right address and she had put it down as the foods been delivered

Ordered the new all day breakfast sub and both were missing hash browns which was very disappointing.

Did not get everything we ordered, and was not toasted as I am paying for what was ordered I do expect it all here unfortunately this is not the first time this has happened

I was missing my cookie but delivery was extremely fast

Fast and professional. No seating inside

Consistently good food and service

Cults subway is the best one in Aberdeen

Food was delicious and delivery was very prompt. Will definitely be a repeat customer. Well done Subway.

if i wanted my sandwich toasted i would have asked for it

Not happy at all. Ordered a chicken tikka salad. But where’s the chicken?! Little crumbs definitely do not count and I didn’t get the caramelised onions I paid extra for.

Ordered two sandwiches. Both were right fillings, but one was supposed to be a footlong and we only received a 6”. Also ordered to arrive at 12, but arrived at 12:20, so was quite late. Apart from that everything was ok.

Wrong drink in order, drink was right next to the sandwich meaning the sandwich was freezing cold...

Not happy with good hash browns were stone cold and obviously not been out in the oven

Asked for a Jude’s chocolate milkshake got flat white ice coffee

Was beyond a reasonable time and order was wrong as sub was not toasted

The bread in the sandwich was completely stale and the drink was 4 months out of date! Completely unacceptable. Will not order again.

Wrong order sent and not for the first time. Won’t be ordering from here again.

Didn’t get what I ordered for I was over charged.

Food was freezing plus wrong stuff in food

Driver was amazing. Overall quality and restaurant service was horrible for the price.

Food can cold when it was ordered toasted and was not great :(

Didn't include all expenses was labeled as £9.96 but got charged £10.46

Food is hard and not the right bread

great, driver followed the asked instructions, food was delicious. Thank you.

wrong drink delivered with order ; ordered 1,5 l orange tango and received a 1.5 l pepsi max cherry which is something i totally dislike so will be poured down the sink and has now been a waste of money

One sandwich was missing lettuce Another had red onions in it which weren't asked for. The drink with the meal was wrong as well as the cookie.

There was a sauce in the side I ordered, the lit wasn’t put on properly therefore the sauce was all over the inside of the box. Unacceptable.

Food is always tasty and good value for money

Love a subway! Always great good and great service

wrong EVERYTHING i am so upset booooooo

I ordered at 9:55am and food didn’t arrive until 11:50am. The food must’ve been left out for over an hour as it was very cold to the point it’s not even ideal for eating. Phoned the restaurant to find out why “Driver assigned” had been showing for over 30-45 minutes and they known as much as me, “driver just hasn’t shown up” I ended up getting food elsewhere. I hope to get a refund as it’s a disgrace for customers to be left waiting and watching “driver assigned” for over an hour and feeling like nobody is resolving anything.

Came on time. Food was cold unfortunately. Still yummy.

Ordered Dorito nachos with salsa and cheese and received a box of plain Doritos, hash browns were cold, tough and never came with the dip requested.

Paid for 6 hash browns and got 4, ordered large ridges and there were hardly any in the box.

My sandwich wasn't toasted as instructed, so I had to scrape off the salad and toast it at home. I don't like cold sandwiches so had no other option or I wouldn't have eaten it. Really disappointed.

Ordered two meal deals. Only got the sub no juice, cookies, crisps to complete meal deal. Summer holidays was a treat for my boys not often get takeaway etc phoned the number for restaurant line got transferred to another number a man who answered said call was diverted to him he said was store manager there was nothing he could do about it. I had to get in touch with just eat. Would just be nice to get the items that were missing from the order and what I had paid for that’s all.

I ordered hash browns and got some sort of chicken. We are both vegetarians so it went to waste.

Everything was perfect. Thanks

Two sandwiches were made wrong. Sauce in a sandwich that wasn’t meant to have any and another had all salad and sauce wrong.

Sandwich was good however salad box wasn’t even half filled. Also got the wrong crisps which seems to happen every time I’ve ordered

First time ordering here. Im not a lover of meatballs but thought id try these and they were delicious. My sub was very tasty and veg was really nice. Cant complain so would order from here again.

Absolutely shocking service didn’t give me my sub I ordered and also got mg orders wrong cant do his job properly

Friendly staff offering great service offering the most popular fast-food worldwide which never let's you down 👌 Thank you guys, Atli Árnason & Atli Jóhann Atlason 😉

For got the bacon and chicken in the saled there's like no cheese for the price that's not on

Disgusting!! Wil not order again. Wrong drinks delivered

It's good food, but I always have to ask for more lettuce and spinach. I order the veggie delight and it always feels barely filled. When I ask for more they add more so no real complaints, but a less confident person may just say nothing and get a sparse sandwich. I come from NJ, USA so subs there are more of a thing. Other than that, tap water is free, the service is always polite, you just tell them what you want and you get it :) Just tried the nachos and added jalapeños and it was yummy and a good portion.

Ordered from this subway a few times and they always forget something then never resolve it. Will try the bon accord one in the future.

Charged for 1.5l bottle of Tango - 0.5l delivered.

Steak and cheese with jalapeños red onion and sriracha sauce. Superb.

No bacon in the chicken and bacon sub, no salsa in the nachos absolute shambles

We got the wrong bread on 2 footlongs and it was late

Good food however not what was ordered - wrong bread and wrong side came.

Whoever made that sandwich should be given a pay rise, it was unbelievable.

Didnt get our exact order. Food cold

Forgot juice and when I called to tell them no refund offered, didn’t realise I’d even phoned subway as the phone was answered with just a hello

Good service, friendly staff, would recommend

I feel like every time I order from the cults branch it’s be offal. We ordered nachos and they came with out the sauce and cheese, the salad did not have much cheese or sauce as usual wish we did not order from you

Sauce was wrong on one of the subs.

Sandwich wasn’t wrapped properly, most the filling had fallen out and was missing the sauce. No cookie or Doritos either - as ordered. Shocking!!

Very impressed with food and speedy delivery. Thanks!

Absolutely freezing by the time it came not acceptable

Missing one out of 3 of the order.

Really really happy with my order! Thank you for taking the time to read the message and adding the extras I asked for! And my driver was nice too! Thank you!

Did not receive order. Said it was delivered!

I ordered 3 cookies and I only got delivered 1

They didn’t put any tuna in the tuna melt, why???? A lettuce roll, thanks bud

Potato crispers not crispy at all they were cold and soggy. Took and hour and I’m only 10 minutes away

I’m missing two items from my order, which the restaurant acknowledges is their mistake. However, there is no place on the Just Eat App for me to get in touch with them!