Subway in Liverpool

I ordered a Fooltlong Meal via dilerveroo, it was super quick and really delicious. The person to make my order had left me a little note apologising for not having the drink I ordered and instead gave me extra cookie!! This was really nice of them and I hope they know I appreciates it.

Food was fine as Subway usually is although the guy serving us wasn't too bothered about customer service so he obviously didin't mention that kids eat free if you buy a Footlong while we ordered our sandwiches. The offer is advertised online and on the app though staff at most Subway restaurants don't seem to know about it so we only found out at the till and it was too late.

The food was absolutely fine here, we went late lunchtime. There were two members of staff when we arrived, they both looked utterly bored with everything. We sat down to eat and three members of staff started shift making five people working there. This did not speed up service and people waited a fair while to be served. One guy came out to clean tables, except cleaning is the loosest sense of the word. What he did was use his hands to dust some crumbs off! No cloth, no spray, no water! I thought this would be a one-off but no, the girl behind the counter who just came on shift started doing exactly the same behind the counter. To use the loo you have to use the staff toilet but the public were all going in and out with no issues. I went to use the toilet and had to walk through an unmarked door to a small hallway containing a packaged fridge. Another door which is right next to the open kitchen reveals a disabled sized toilet which is about as filthy as it gets. There was tissue strewn all over the floor, spilling out of the bin, the sink was filthy and the hand dryer didn’t work, honestly it was pretty bad in there The redeeming feature of this place was the food which was standard subway food served hot and tasted good. So would recommend for food but take it away to eat it!!

There’s a lady who works there called Natalie. She brightens up everyone’s day. A truly genuine and kind person.

I've always loved Subway, and this location was no different. Great service. Can eat in, or make a short walk to some benches (there are some near the river front or by John Moores University).

Staff are very friendly, amazing customer service and understanding with unusual orders. Food was amazing, would come here again. 10/10

I loved the service from Ayden, especially, who gave me his honest opinions and the food was bang on with a very clean environment

My fave subway ever the staff are the best 💛💙🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼

Staff are very friendly and very family oriented. Always made to feel welcome. Food is always fresh and prices are cheaper any other subway I go too. Cookies are to die for and are still 3 for £1.00 Subway Hanover St is by far the best subway in Liverpool

I visited Subway Hanover with my family in the early evening. There’s a lovely atmosphere from the second you walk in. It’s nice and relaxing. The staff were lovely too. They were friendly and welcoming, looking to really be enjoying their work. They chit chatted to each other and made jokes with me and my family. They were also very patient with the little ones, which was fantastic to see. We enjoyed our food and were stuffed after. Was a little more expensive compared to other fast food restaurants, but the service honestly makes it worth it. Best subway in Liverpool.

Came for a quick bite around 4pm. The gentleman on at the time was very polite and helpful. Explained the sandwiches to me as a lot has changed since I last came to Subway. I opted for the notorious bmt. It was very nice indeed.

Couldn't of been more orquard walking in to what looked like the staff kissing by the staff door inside and then it being really uncomfortable getting served while they were very flirty with each other. Talk about professionalism from what I understand of customer service keep your relationships for out side of work hours. Couldn't even sit in to enjoy my food because it was so uncomfortable.

Lovely staff, especially the two girls on Saturday afternoon who were very helpful (and have been in the past too). Found out it's a family owned independent store, which pleases me when l go there to eat there...the only one I'll go to TBH.🥖😍

Came into this subway today and there was these 2 older women infront of me, it made my day how lovely the staff were to these women and me. Had a bit of a laugh at some of the jokes made and it cheered my day up. Thank you to these staff being lovely to your customers instead of standing miserably like most do.

The sweetest staff ever! So friendly and welcoming :)

Insanely rude guy working the till, shouldn’t be allowed to work in customer service

Subway - é sempre uma excelente opção de lanches e cafés quando estamos em viagem e aqui em Liverpool fomos bem atendidos.

I stood for 20 mins to get served yesterday !!! Hardly any salad options , staff moving at snails pace, unfriendly don’t go.

Absolutely wonderful service and pleasant atmosphere.

My visit on the 23rd December 2021 at 2:40pm. Staff absolutely amazing! All a massive credit to the store! Fast & friendly customer service. All lovely and polite staff members! Couldn’t recommend this place enough! Well done to the staff x

Fantastic place, the staff are brilliant. Especially the tall girl that stood her ground against a rude customer

Lovely and fresh, brilliant staff.

Saturday evening, sold out of all the good breads, and any sort of sweet options (cookies etc). Had no other viable options and so paid over £5 for a foot-long that really wasn't very nice. Filled a need, but I'll not be rushing back.

Really good experience with a most helpful and pleasant staff

It had lots of sandwich options

Lovely staff, friendly and caring. Food is good as in all subways but the staff is what makes it the spot.

Lovely staff interactions in the brief time we went here before catching the train home. Hygienic, distancing, all still wearing masks and friendly which is great to see!

Well, ok if you are in a hurry,and don't have time or energy for something proper. Don't forget all the documentaries, how fatty the bread there is, so not the diet option.

Staff are friendly and its very clean

Food as always okay but I always find Subways messy and unkempt

Very bad customer service. Been there this morning and both people there were rude and inappropriate.

Called into Subway on Sunday 6th Dec with my elderly mother for a sandwich. Branch was spotless. A charming young gentleman (Paul) served us and was wonderful with mother. He produced two wonderful sandwiches while chatting and laughing with us and wrapped them perfectly. Really nice atmosphere in store and pleasant experience - thank you

Staff not wearing masks or wearing them incorrectly!

Bueno, es cualquier metro en realidad acaba de comprar un metro de 6 pulgadas sin la ensalada y cuesta 3. 20 abeto tres albóndigas un poco de queso y un poco de cebolla de la tienda muestra escritorios para 1. 99 sienten que solo valen 2. 50 deberían cobrar por la ensalada y reducir el costo del sándwich simple. Una amiga mía solo comió queso una vez y solo consiguió 3 trozos pequeños de queso, nada más y ese también fue el precio de relleno.

Nice and spacious for eat in with drinks machine and toilet. Great staff.

Always clean and always helpful

Price are a bit high, wasnt expecting that, that's why I only given 3 out of 5 stars

Love the subway in Hanover Street food fresh and staff nice

Staying at Liverpool for a little mini break, went up Hanover Street and found Subway and it had seating which is great, needed this as both disabled, this was 10th February early in the morning the man serving was GREAT! He did us lovely subs a mega melt and a roast chicken with tea and coffee, everything is clean and tidy also we asked about where to go for a steak meal and he told us and other information he was fab! Definitely come in again when we next in Liverpool brilliant Subway highly recommended

Was there one day and a guy and girl behind the till were arguing with each other.

AMAZING. FRIENDLY STAFF. CLEAN. WELCOMING. DELICIOUS FOOD. ... Just 10s across-the-board

The staff was really helpful and friendly as we were visiting the city. Absolutely BRILLIANT!!

Always get a friendly reception and excellent service. Everywhere very clean.

Subway speaks for itself, if you want a half decent sandwich make your own, if you're out on the go this is fine.

Ottimi i panini, ma è un fast food, se cerchi altro gira al largo

Really good the cheese and garlic bread!!

Good service but coffee machine had just broken. Still worth a visit though

ساندوتشاتهم لذيذه بس نفسي يرجعوا الميت بولز

Very good and well take care off

Comida rápida y de paso pero muy bien hecha. Mejor que los subways de otros países.

Well what can you say always great.

False advertising, false ingredients, extortion. This franchise is an insult to anyone who can butter bread.

Loved the salad and sweet onion dressing

Always good for a quiet bite to eat, with friendly staff

Pretty much like all the other subways me thinx.

Great and quick service also clean and tidy

Not my kind of thing and expensive if you dont have the sub of the day

Usual quality for sandwich and drinks, you know what to expect

Great food what's good for you.

Subway so not much to say really.

Not too keen on most fast 'processed' food places, this type of store is my least favourite. Fresh salads, "yes", processed junk meat, "Nooooo!".

Food what you expect in a Subway. The eating area wasnt very clean on our visit.

This subway in Liverpool one is lovely and clean staff are nice and can be bothered been here lots of times and would never go to st John's precinct always this one

Would not recommend the branch in St Johns Precinct in Liverpool, sandwich was wet and cold.

Nice friendly staff, lovely food

Nada del otro mundo sólo para salir del paso

First time going and tastes good

A steak sandwich was just a little bit steak and you did not really feel the taste of steak so why is it called steak? I chose this kind of branch every time I really regret my purchase because there is nothing new and tasty there, but the Myrtle St, Liverpool, L7 is really the best.

Nice place, loved the view of Hanover Street. Service okay nothing special.

I love all the salads, fresh ingredients and the staff are very friendly.

The standard I've come to expect. I would go again in a heartbeat.

Enjoyed my salad with meatballs

One if the cleaner subways I've been to

It is what it is, but the wrap was very nice.

Staff always very patient and helpful. I'm vegetarian and they always change their gloves for me. I love their meal deal. The staff always seem to get on well and look as if they're enjoying their work and this helps to create a nice atmosphere. Quick service.

Had a lovely sandwich prepared in good Hygienic conditions and staff very affable.

Best Subway in Liverpool. Never busy, always has a bigger variety than other surrounding Subways

Staff are always polite and efficient, place is kept clean and I've never had a bad sandwich

Typical Subway. Very friendly and efficient staff.

What can you say about subway? They're pretty much all the same. It's food on the go-but great sandwiches!

Pretty standard subway, staff served quickly and food tasted nice. Seating a little dirty but we did visit just after lunch

I like going here as it doesn't get too busy and you can always get a seat.

Good overall, bathroom facilities were only thing somewhat lacking.

So good 👌 Subway of the Day... Recommended 100%

Fantastic food and service. Massive selection and portions. Will be back!

Big Subway fan, Hanover Street has to be one of the best Subways in Liverpool. Always fresh ingredients out! Sandwiches always well prepared, Staff couldn't be anymore friendly and helpful.

Quick service decent place to have a quick lunch

This Subway is equipped with plenty of tables so finding a seat even during the busy lunch period is usually possible. There is sometimes a queue ay lunchtime but the staff are efficient so any wait is usually very short. A toilet is available for customers.

I wouldn't go here again the food was good but you can clearly tell that they are watering down there drinks.

Very friendly Subway and a decent size salad

A pleasant place to grab a bite to eat, the staff are friendly and the submarine rolls and salads are as you would expect.

Always tasty and served quickly when you need it.

Great service, friendly staff, best Subway in Liverpool