Subway in Broxtowe

Staff were great. Food was ok. Subway is now quite expensive!

Missing food items plus delivery was late

Missing elements, wrong drink, food just "okay". Far too much cost for the (lack of) quality.

Order was over an hour late so we had already left and didn’t get it till I got home. Then it was missing the Dorito side that I paid extra for

Ordered footlong meatball nearly threw up,all you could taste was salt and mixed herbs which lasted in my mouth for the rest of the day,asked for a refund,staff were very unwilling to do this I asked them all to taste the meatballs to which they all refused(I wonder why)they had to ring there manager to give me a refund to which I eventually got,never again,good news tho KFC was next door

Staff were polite, helpful and clean with gloves etc. Doing lots of door dash and uber orders but we didn't wait long at all and place was quiet and clean so we ate in. Fab food as always and staff super helpful with disability

Uber eats salad. Mainly all lettuce. Hardly any of the fillings paid for . Would not recommend

was not very happy as ordered a drink with the meal and did not get it

Ordered 4 subs on just eat, 2 showed up wrong. Rang up and informed them of this, was told to ask for a refund on the app, when asked if we could just have the correct order sent the employee hung up on me.

I ask no pickle, they give pickle. I am mayo, I am BBQ sauce. No no wrong wrong. Why so wrong? 50p extra? No explain? Bluuhgg! No clean, dirt on floor. Dirt on hand. No Bueno.

Have been a few times and keep getting served bread that’s hard as a rock and inedible.

The website says closes at 10.30 but the staff says it's closed at 10.10 pm tonight. Please update your website

delivery guy was so nice and reassuring.

the food was great. the driver was soo caring and friendly but we had to wait 43 minutes for the restaurant to have the food ready

Received wrong crisps with order

wrong drink, no peppers on my sandwich

the food want cooked properly and they kicked us out discrasfull

Ordered a big bottle of Fanta orange and received a small

Great variety of sub melts, sandwiches and cookies. Good ambience. Recommended: chicken Tikka sub with Caesar sauce and crispy onions. Thai chilli crisps and refillable drink.

Got my order wrong, received a 6inch instead of 12 but still paid for it. Was too late to go back when realised.

Fantastic. I only go occasionally and on this visit I've discovered they have new breads. New fillings including vegan friendly and a garlic aioli sauce. Even the salad bar has upgraded: now with spinach instead of plain iceberg. Keep updating your offerings but please keep the meatballs. Yum.

The cleanest Subway I have ever been in. The young man serving was politeness itself! We discovered this place by accident - I'll go there again!!

had to go and collect in the end as was over 2 hours late, subway man kicked off because i came to collect but i work for nhs and we have set dinners

They hang the phone 2 times when I interested my order which I never received but payed

Just eat driver delivered my food to the wrong address without read my NOTE about information what I gave, I have been contacted with Subway Beeston NG9 employees hang up the phone twice. I never order from there

Although this was a delicious meal, there was a bottle of Pepsi Max Cherry missing.

the order was wrong but the correct stuff was perfect as usual

The footling roll was so soggy it fell apart was very disappointed and it was non edible just mush.

Lovely subway, staff are always polite and kind; in addition to this the atmosphere is always friendly.

Dirty tables wrong order staff clueless

One of the best in Nottingham. Great service and clean place

Thought the sandwich would be toasted but was very nice anyway

Nice place to chill always quiet, and staff have been friendly

Foul wasn’t toasted didn’t receive the cookie

Food has missing items, warm bottle of pepsi but the other one was cold? No jalepenos in the salsa and a missing cookie

Pre ordered, asked for 8.40 delivery, food arrived at 8.51

Delivery was so late. Driver ended up at the QMC for 15 minutes and the delivery time just kept being pushed back which resulted in cold food.

I've came in as I've usually had the greatest service, but today one of the staff, busy cleaning, mumbled something to me and I couldn't understand what. Took me a while standing , for the other member of staff to actually ask what I would like. I dunno what happened today, but for a slight second I wanted to just walk away.

Forgot some of my order I've noticed that subways do this alot they should fully check the order before it leaves the shop

£9.09 to feed my son, disgraceful price

I was missing items, I think I was given someone else's order. The filling wasn't what I ordered. I have 2 delivery charges on receipt. The receipt normally has my details on it. It was late.

Good quality but missed off quite a few ingredients from my salad which was disappointing.

Really friendly place, a fab coffee, love the choice of subs available... Never have to wait too long.....!!

BE AWARE - SCAMMERS !!! They charged me an extra 50p for toppings. I confronted the Indian women manager and she refused to refund !!! NEVER COMING HERE AGAIN !!!

please be careful of this place the woman who served me was sat on a space hopper and REFUSED to get off it for the entire time I was ordering!! Then all the lettuce and tomatos fell off the sub when she hopped to the till it was a proper mess and I feel scammed!! also it cost 50p extra for the "space hopper service"!! what the eff!

hello i new to puter how do i text my grandaughter xx

This store used to be good now they are terrible the lady in there got here phone out whilst on shift the new manager there is so rude she wouldn't let me use the toilet when I needed it so rude when completed the survey then refused to give me water that I wanted for completeting the survey so disrespectfull rest assured I will not be going to this location anymore.

Put extra cost on my order even though I didn't order any of it, checked my receipt when I got home and I was charged for extra toppings I never ordered.

portions are very small , only put about 8 pieces of sweetcorn on the sandwich

The order was completely wrong ,ordered 2 footlongs both missing every single item I requested , ended up with a dry sub roll and a bit of meat, absolutely rubbish

the indian manager is incrediblely stingy. smallest meat portion among all subway eaten in my life.

Generally speaking, I'm not a massive fan of Subway. However, today, there wasn't much around and I was starving! Since it has been a while since my last visit, the care of staff to explain the menu to me in such detail was massively appreciated. This was only surpassed by the meal itself. I had a vegan pattie wrap and it was delicious. You could tell that all of the toppings were fresh and prepared well. Again, the staff were so polite and it really made my day seeing such a positive group of workers. I cannot recommend highly enough and will be visiting again soon.

Food was on time but delivery driver was really difficult. Almost argumentative.

The way the manager speaks to their staff is absolutely disgusting. The store was dead and she was so rude to them. Bless the staff

Awful, I got a delivery and half of my things were missing I rang up to tell them and they hung up on me

Half the found was missing rang up and they hung up as soon as we told them

I wish they read the indications, I asked for all the salad and NO tomatoes, only got tomatoes! and some lettuce and cucumber. This always happens.

Friendly and efficient staff, worked very fast

Great service, polite delivery drivers too

Often don't have vegan options. They didn't hardly ever hand the meatless meatball. I felt like it's because it was frozen and they couldn't be bothered to heat it up. Since not doing that they dont have the TLC in it's place and the portion size of the vegan cheese is awful. You get half a slice of cheese of a square. The salad that gets put in the sandwich becomes less and less over the years while the price increases.

Excellent food, will be using again.

Overall the food was excellent unfortunately i had the wrong bread which isnt a problem as i know sometimes not all are available upon ordering also there was a random slice of tomato which was quite odd overall good though

Food was cold, and was 1.5 hours late worst service

Bit disappointed about the tuna salad. And roll. For what I payed it was very small. Not much of anything.

Delivery driver was lovely. Great friendly guy and respectful of property

Was missing the cheese in the sandwich and was cold even though I requested it toasted.

Very bad service from the women with red hair 🧑‍🦰, saw some of her hair in the cheese on the counter & there was no urgency to remove it then when I got to the till with a coupon she said I can’t use it as it’s only relevant to a different branch then walked away from be before I could even finish what I was saying, very rude customer service I would recommend if you want a subway go to a different one

Good for lunch and breakfast choices

My order was 40 mins later, I rang the shop and politely ask how everything is going and go hung up on!!! I rang again and got ignore till the kind young lady answered then all I could hear was the rude man shouting about it in the background!!! I am not happy ready to go to the shop myself and have words!!! Will NEVER go back to this subway very disappointed, felt sorry for the young lady having to work with such a rude man!!!!

Bro hung up on me when I was calling him in the middle of me asking him a question

Their customer toilet always block and unprofessional staff

Damn Expensive Subway vary hugely in quality of service, cleanliness and customer satisfaction. While facilities look clean when I've visited, I've not really ever had a time when I went away feeling like I'd made the right choice in using this particular business. I agree with some of the other reviews saying essentially cross contamination is an issue; I always make a point of asking the staff to change gloves if they haven't already. Having said that, if I had an allergy to something amongst the fillings, I would never consider going to Subway. So, for my two stars, I was told the wedges were part of the so called "meal deal" only to find they were essentially charged as much as they are on top, with little deduction from purchasing separately. So, with a fake steak sandwich, I ended up paying nearly a tenner for the "meal deal." So here's the review you wanted, Subway, for that free drink: a disappointed customer who probably won't return.

Went to Subway in beeston, absolutely great service from the staff and very well mannered. The manager was training two new starters and did this very well whilst still managing the orders coming through. Well prepared sandwiches and maintained food hygiene rules.

Fast food. Freindly staff. What more could you ask for?

Ordered food, then get a call 30 minutes later saying one of the subs was out of stock so I cancelled the order with them but atm I've had 5 delivery drivers turn up to collect, as the order HASN'T been cancelled! Appalling

Very tight on the fillings and the prices have gone noticeably up. I felt like I was eating bread and sauce.

Rude staff, unclean shop, nothing ever in stock. VERY small portions

So I visited this store on Monday 10th August at around 2.00pm for some lunch. I was with my sister and niece and nephew when my nephew wanted the toilet. He came out of the toilet with his mum to have no hand wash. I informed the team member of this and they said it always needs refilling (the handwash was bone dry and toilets dirty!) anyway by the time I came to pay for my food the handwash still hadn’t been replaced, and considering we are currently in a corona crisis I would have thought this would have been top priority, no handwash on the shop floor either. As I noticed this, I walked out of the shop with my food to a team member telling me I was cheap because we was originally going to eat in, under the the help out to eat out scheme. I have many health conditions as does my 5 year old nephew (his mum refused to buy him food due to the above) and left the shop. Having to throw away my food due to worries that good hygiene practice isn’t happening within this store. Also the fact that a team member called jade said I was cheap. She was extremely rude. Won’t be visiting again. I don’t appreciate being shouted at from the counter and followed out of the store with her abusing me.

There was only one staff and the wait time was 43 minutes with 4 customers ahead of me.

Food arrived cold, when it was suppose be toasted! I asked for no tomatoes and also found a hair in my food and at the bottom of the box.

I love subway meatballs my favourite x

Visited this subway before and was very happy with the service, used my blue light (emergency service) discount card which was accepted and I went on my way. Visited again today and was quite disappointed. Slow service and, as I approached the till, I offered my blue light card only to be told "we don't accept anything like that". Lack of consistency and a bit of a slap down given what the emergency services have done the last few months. Won't be rushing back.

Not as cost effective I don't think ingredients not the best

The staff are very pleasant and helpful, the restaurant was clean, however the selection available was terrible. None of the vegan options were available, multiple breads not available and Eve staples like turkey weren't there. The sandwich I got was great, just not what I wanted, and my work colleague had to go without

Usual subway. You know what your going to get and staff were polite and efficient.

Prices seem very expensive now that all the deals have gone.

Eat fresh, same old subway really.. I just want to know if they are to ever solve the stinky "subway" smell. Why can it not smell of the cookies they bake..

They 100% need more staff during lunchtime hours. There was only one person on the counter and bless him but it took him forever to do all the orders

Had a bad previous experience here on my last visit. The amount of lettuce was pathetic, the bread had shrunk and there were no tomatoes. The staff member commented, that no tomatoes had been cut up even though it was 12pm. It's a shame because I used to love subway!!

Waited 10 minutes for a train. Nothing

Undertrained staff ruined my meal

The staff are friendly and helpful, and the service is quick.

Some time ago I saw files buzzing around the salad section of this branch of Subway. When I pointed it out, the young sales girl said there was nothing she could do about it.

Not open the times that are advertised online.

Slow service during peak hours.

The food was good but unfortunately there was no Vegan patties left, so my SO was unable to have a filling lunch. Which was a shame, I've never had a problem there before

Poor food. Coffee is rank , meat is like plastic. Don't like subway food.

As a subway you know what your getting, but to only have half the salad available sea hugely short sighted... I like a good old mean sub buy need my veg.

Lately slipped... Not all the toppings were available. Staff not as friendly and helpful. Maybe weekend staff is just not as good?

Staff are too relaxed no importance in serving people waiting at counter to be seen waiting for over five minutes walked out wont go there again and this is the second time I've walked out now