Subway in Wakefield

Quick/efficient. Asked for gluten free bread, staff washed hands,changed gloves, cleaned worktop and did my sandwich alone as not to contaminate it. Shop could do with some music playing as it felt slightly awkward being very quiet. Would recommend.

Ordered via the app. On arrival the manager loudly said to staff “people think they can jump the queue by ordering from the app”. I thought this was comical, considering there is a sign by the till promoting the app that states ‘Less queue time, more you time’. Less attitude and some retraining required.

Manager and ladies this afternoon was absolutely brilliant warm welcome and great experience at subway would definitely recommend this place lovely staff

Great and was given free cookies that were not collected so they didn't go to waste. They were tasty and I would never have normally bought them.

Didn’t get what was ordered and took ages to arrive. Not sure why it takes so long to make a sandwich?

wrong ingredients in sandwich, I ordered Italian BMT with sweet onion sauce, crispy onions and jalapeños. instead I got olives, some weird mayo instead of sweet onion sauce, no crispy onions and for some unknown reason, pickles???? it's not difficult to make a sarnie when the ingredients are literally given to you....... you need to do better.

Delivery driver was amazing!! What a guy. Food was good too

Called into the snowhill shop in.wakefield. the staff very attentive and the cleanliness of the shop was second to none. Food prep area well organised and clean. Staff busy all the time and cleaning, sanitising areas when quiet. We'll done. I thoroughly enjoyed my gf roll meal deal. ......

Barely toasted at all. Food was cold and whoever cut the sandwich did it unevenly. Honestly, it's pathetic. The food gets here fast but I would rather it be done properly. They seem to slap these sandwiches and deliver as fast as possible. No care.

Delivered early and was the perfect temperature. Very tasty

45 minutes late and it was MCDONALD'S? Literally how does this even happen?

Stingy with mayonnaise despite paying for extra

Wrong bread, no drink or sauce with order which I ordered.

Only ordered 3 things and 1 was missing

Completely wrong order delivered.

I am absolutely disgusted. 2 hours to get a sandwich. Having spoken to the shop my food had been sat waiting for collection for 1hr and 30 minutes and no delivery drivers were turning up. They didn’t even know themselves what was happening. When the driver arrived, there was no apology for being this late and even tried to blame the shop.

I never got my food and it was having me wait 3 hours and now it is saying it has been delivered when it hasn't

Delivered quickly and nice and hot. Plenty of filling in my sandwich

Food was delayed nearly two hours and sandwich was freezing cold. Can’t reheat as it has salad.

Hardly any filling on the sanwhiches, especially the tuna sub

No cheese wasn’t toasted delivery driver parked diagonal over 3 car spaces he was on the phone to somone talking loudly people are getting up for school an work made me walk up 3 flights of stairs to get my order number… found him to be rude apart from that food was fresh

food was 20 minutes late, food cold and the 2 sandwiches that were supposed to be toasted weren't, will not order from Snowshill again .

First time ordering, and was really pleased. Delivered on time, driver was really nice and the food was very good. Definitely will be ordering again. Thank you.

Gave me 2 of the same sandwich when I ordered 2 different sandwiches

cold as ice and no sauce with the meatballs what a waste of £20 dissatisfied

missing items off sandwich that paid extra for

Missed an item off once again.

Asked for a 6 inch sandwich was more like a 3 and a half inch. And really stingy with a salad. Paid £5.68 for half a sandwich and a packet of crisp. What a rip off!

there were 3 things missing off my subway

So went there today and was made to feel so bad I got a tub off meat balls and asked for afew gherkins on top to be told no they don't do that even offered to pay for em the woman was so rude and let other customers know with how she spoken to me customers services she had none I will never return here staff need a talking to about how they treat customers 😒

Driver went to wrong address. Would follow instruction to bring him to correct address. Good was cold n soggy because of this

Staff unwelcoming and rude whiles serving.

The chicken tikka sub asked for olives but there was no olives

Lady was cleaning till we walked in, then went behind counter to make our order. Could only have 2 choices of bred, no option to add any salad items,lady said we couldn't have jalapeños added after sandwich had been toasted. Worst subway I've ever had, 22 quid for 2 piss poor meal deals plus lousy service from the cleaner. Short asian lady shouldn't be serving. Will not be using again. Whole idea of subway as I remember is have it your own way. Couldn't believe I didn't get the option for any salad toppings at all. Absolutely disgusted with both product & service....

Delivery driver was rude and ignorant

Only got a few things wrong this order which is progress! Missing drink, wrong crisps, wrong bread and missing topping…..closest to the right order for a while.

Order was wrong! Put notes in to amend it and they haven't been looked at!

Went for gluten free but told by unwelcoming staff that it runs out

I had gone in today the 10th July 2024 I had requested the chilli heatwave nachos as I enjoy them from subway well!!!! Not today I didn’t he said to me cheese and jalapeños I said no thank you only to be treated with a disgusting look from the guy who I think may be polish not quite sure but anyway I said I like to have my own assort of toppings as I am an odd person when it comes to food and he replied with in a rude tone you are not having your own toppings or I’ll charge you double!!! DOUBLE FOR SOME TOPPINGS???? I then always requested that I would like southwest sauce on my nachos then got told they were gonna charge me for sauce!??? I’ve never had this issue at any other subway until today! My nachos r freezing they should be red hot I’ve barley got any salsa on them and the tiniest handful of girkins I’m sorry but this is a joke!!!

Food arrived cold and soaked from hot and cold items being bagged together. Over an hour wait for delivery and poor service

I ordered meatball marinara but it tasted like BBQ. I don't like BBQ. I complained but the complaint went to head office who told me the recipe must have been changed. Rather than admit someone had made a mistake and credit me they have lost a customer.

Multiple items missing from the order, 2 packets of crisps, 2 cookies, 2 drinks. The sandwiches, one was wrong and both of them were really poor quality compared to what we’ve had in subway in person. Honestly I just wouldn’t use just eat again because there’s always problems and the customer service options are useless. I’ve requested a refund for the missing items and had to go out and buy replacements. No reply to my request as yet so now I’ve paid twice and have to wait for a reply. Poor.

Absolutely disgusting. Ordered a bacon and cheese sub and received a dry, cold stale ‘bacon’ sub. Inedible and went straight in the bin.

mayo on one of the sandwiches which was not asked for he doesn't like mayo and my bread was hard and dry so not happy with our delivery this time

ordered pigs in blankets n got hash browns

Stop putting cold drinks in the same bag as the warm food..

The quantity us getting worse hardly any in box have to buy a extra one to share definitely not worth the money

ruined my sandwich to the point is was inedible with the amount of sauce put on. when there's more sauce than salad I find it worrying think I'll give subway a miss from now on!

Amazingly made and took notice of the note I left and were fantastic! Thank you x x

Excellent service and excellent food always

Wrong toppings and forgot sauce.

Food cold missing 2 items ask for toasted as always wasn’t

neither sandwich was toasted foot long wasnt cut like normal all ingredients had fallen out of it really poor won't order again

Food was missing items and barely warm

Placed a £50 order, and received the wrong order. They said I have to request a refund from just eat which is going to take 3 days. Shocking service

Ordered a foot long received 6 inch

Very nice and it arrived in a short time.

Both meals were completely wrong with everything but 1 filling missing. How hard is it to follow instructions ? won’t be ordering again

although the delivery came with my order last, the contents were totally different to what I ordered, obviously someone else's order in my bag to significantly lower value than my order

Nice food but wrong bread delivered

Absolutely shocking! I ordered on uber eats. I ordered lettuce on my sandwich- there was no lettuce. My chicken was frozen- there was actual frost on the chicken. It was inedible. I rang the store and the lady that answered basically told me to speak to Uber eats. How is this resolving the problem? This shouldn’t have happened anyway. Who serves frozen chicken to a customer? I’m shocked. Go to a different subway!!

Wrong sandwich Ordered steak and cheese got chicken and bacon

Order wasn’t correct the footlong with cheese it came with lettuce when asked for no lettuce or salad

nice food however no hash browns so substituted them for wedges

Almost £10 for a footlong steak sub and it has a 2 cm slice about 3mm at most thick, I am appalled in one half. Disgusted

Received lettuce instead of tomatoes once again!! Food nice, didn't seem to get much chicken though, are the scoops getting smaller?

As a window cleaner i travel around a lot and eat at many different places. This has to be without doubt the cleanest subway iv been in, i go out my way just to use this shop. The salad could not be any fresher than here. The girl behind the counter should be the standard for all subway stores. Super friendly while very professional and always with a smile. Very well run by the manager. Rare i post such good reviews but this place is absolutely deserving.

I ordered a salad for my dinner with the meat heated up rather than cold. The meat wasn't warmed up and I received lettuce rather than tomatoes. Also ordered has browns which had to be warmed up so I could eat them.

Very rude woman it's a chocolate éclair not cream

Food is tasty enough as long as the bread isn't stale (which has happened to me a few times). Service is ok. Lacks any atmosphere as there's no music. Front looks a bit run down and grubby. Cold inside. Check your rewards before you go that you can redeem them here. App keep losing my password. Parking can be a problem. Watch out you don't get run over by the people coming into the street as you cross over as drivers don't see the no entry sign or follow the one way.

ordered 4 subways, only 3 arrived. called them and they told me I could reorder and pick up from store and request a refund via just eat. errelevant, because we asked for delivery. refund requested, but didn't order the missing sub as didn't want to pay for additional delivery.

Gorgeous food, well packaged and fast delivery

Wrong bun sent and sandwiches with hardly any filling

nachos cold sandwich had not been toasted despite this being on order so it couldn’t be eaten

Food and service was disgusting refused the sandwich.. the girl behind the counter was rude and started mopping floor at 6.30pm when they don’t close till 8

A place to grab a quick bite and nicely located

Great turnaround time but missed off a big part

The food was fine, but one of my cookies was only half a cookie. Come on, Subway

if you can’t handle people you should not be allowed to have a customer facing job. Gail was the rudest person I have ever encountered at this subway. not only was our bread cut with a dirty knife she was very abrasive in how she spoke to me and my partner and made us feel very uncomfortable. she finished the order and asked me to pay before i was finished, when i then said i would like some cookies she paused, sighed and rolled her eyes. I can’t imagine how she believes it’s okay to speak to people like that.

came on wrong bread to what ordered and wasn't hot

Clean. Food, staff, service always excellent.

It's like everyone who works here have brains smoother than silk. Absolutely incapable of following instruction or even correctly heating food. Stop hiring retards

Fantastic service, the staff were all really attentive and friendly, they were patient too, with myself and others who could articulate what they wanted. The food was crash and very tasty.staff informed me of offers and attempted to upsell, but didn’t get grumpy when I refused. I would highly recommend this subway store, it’s not the first time I’ve been here going to or from a site visit. Staff were still smiling after some customers had been ignorant towards them which is highly commendable. Very happy with my experience today.

Bit expensive for a sarnie now. Nice but I don't think it's worth it anymore

Wrap was delicious but way too small for the price

Really skimped on the meat compared to in store ordering.

The place was clean, tidy and the staff patient when we hesitated overvour order, then helpful, polite and can't fault the experience.

The sandwiches were awful. Ingredients tasteless. Worst takeaway we’ve had in ages.

Food was lovely, however we only received 9 cookies instead of the 12 we ordered.

Totally wrong order delivered tried ringing restaurant no answer. Ended up having to drive to restaurant to change order they were very apologetic and gave us our new order which we brought home only to discover they had redone the incorrect order not our original! So back to restaurant again finally got correct order two hours after originally ordering after two trips in car won’t be ordering again

Didn’t go in but looked very nice and modern.

cold food, not worth the long wait

The service was fine but i think it should be advertised if ham has flavours, i had to take all the ham out of my sandwich .

I don’t want this to effect my food as my food was all round very nice but the delivery drivers attitude was absolutely disgusting so rude and morngy! He shouldn’t do a job he’s not happy In especially if he’s going to act like that

Given wrong order allergic to tuna

Cold drinks were placed in the same bag as our subs causing food to be cold when delivered

Food great as always, friendly and helpful driver. Happy customer 👍

Was mean to get a foot long sandwich and only a 6 inch came and the bread was soggy. The meatballs were very cold like they were just gotten out of a fridge and the salad box was basically empty and missing half of the salad.

one sandwich was missing a filling

Very welcoming and friendly staff, well done 👍