Subway in Knowsley

The food never turned up after ringing the shop 3 times and being told multiple times it was there and then all of a sudden it’s not there and showing as being delivered

Missing half of my items. Not toasted. Cold

You put lettuce in with my salads when I didn’t ask for it lettuce is not good for my stomach it took me ages to take it out. Please can you read the order before you prepare it in future thank you

delivery driver was very handsome

Had to put cookies in the bin as undercooked , floppy and mushy not pleasant at all !!!

Still expensive for the portion sizes

food is amazing taste amazing definitely would order again😍

Always good food, exactly as ordered, fresh and delivered on time.

Delivery driver was very odd and rude putting his phone screen in my face sadly I could not understand a word he was saying , he then stormed off and sat outside my house for 20 minutes very intimidating !!!

Didn’t get what I asked for 3 items were missing!

Wouldn’t let me select not delivered so had to put over an hour. Driver sat down the road didn’t even enter carpark. I then went to message via the just eat app and the driver had put the order as delivered so I couldn’t. Rang Subway to report this to see if they could assist in any way at all to which they refused to do anything and just told us to request a refund via just eat which I have done. Absolutely disgusted at the lack of service by both subway and just eat on this matter.

No cheese on it no mayo no southwest sauce on it. Most things missing of it

Didn’t receive order at all, stated it was delivered at 20.14 but it didn’t arrive. Ordered it to Whiston Hospital for my poorly husband… it’s disgraceful

I ordered a foot long cookie, was nice but wasn’t baked through properly so I threw up.

All ordered items actually received. Subs made with care. Meatballs hot. What more do you want. 5 stars. Thx

Great when they don’t put stuff in bag which you have ordered phone up an get told to get refund of just eat

Disgusting food nothing like whats on the pictures Steak looks like pedigree chum even the dog turned its nose at it Dont waste money on this place

Salad box half empty! After paying almost £10 with delivery!!!!

Don’t know what the people in the shop were doing today but I’ve just spent nearly £10 on a 6in meal deal to get a shrivelled up sandwich, it was burnt to a crisp, half fell on the floor the other half is inedible.Also the chicken bites were just thrown into the bag. Whoever did this should be ashamed of themselves to send out food like this. Last time I will order from here.

I came in friday 14th june 24 at 6pm,there was only 2 lads working and it was really busy. I was so impressed how they dealt with the queues and the orders with such professional attitudes they were so helpful and gave each customer the full attention and service, massive well done to these 2 young lads

I have been given someone else’s order I am not happy with I asked for chicken bacons lettuce sweetcorn bbq I have been given a tuna sub that I am allergic to tuna so could of really harmed me I would like a refund

my food took 2 hours to come and it come freezing cold

Great place always correct order and fresh ingredients

Ordered double meat, didnt get double meat. Waste of £4 and they wont answer the phone. Idiots

Terrible staff. Don't expect first class customer service from fast food chains but this is just bad. Shop empty and left standing there whilst the two staff in back room arguing over who should serve me ! Girl was sooooo snotty!!

Does what it says on the tin. If you want a decent sandwich this is a good place to get one, the way you like it.

Excellent delivery time fast and polite and food was so tasty best subway ever

Food was ice cold. Wrong items were sent. Took ages to arrive.

Ladies in there are super lovely, Very fussy when it comes to how I like my butty arranged and they had no issue what so ever 10/10 staff Pay them more

Delivery driver was very polite and the order was received quickly. However multiple items missing from the store. The bag was sealed so could not have been tampered with in transit.

Driver dropped wrong order off, phoned the restaurant the girl on the phone said it wasn’t her problem absolutely disgusting customer service

You’ve sent me the wrong order

Wrong food was delivered. Very disappointed. Don’t recommend it

Service was a bit slow..2pm.. unenthusiastic staff.

Most food was missing no refunds

Food was amazing can just as i ordered and hot thank you

No egg or tomato sauce as asked for

Disappointed, everything was absolutely freezing

Absolutely awful we where delivered the wrong order , rang the shop and was told there was nothing they could do , and we had to come the shop to collect our order , which we did , gets our order home and was freezing cold and unable to be eaten ,

Food was delivered to the wrong house [luckily it was with my next door neighbor] Didn’t wait too long, food was good

Garlic sliced just cheese no garlic very dry

My sub didn’t have some of the items I asked for on my order on it it didn’t have the chipotle south west and didn’t have cucumber or crispy onions so quite disappointed to be fair and usually come to this subway regular an no issues

Food was hot and fast delivery

Added multiple toppings that where not requested and we did not like!! couldn't eat our food

Cheesy bites cold, sub and wrap toasted but could have been done for long as cheese not melted properly

Food was freezing cold like it had been made and left

It's OK typical subway nice staff

Food was cold when we received it

Wanted to try an all day breakfast 6in sub. Today was the day. It was lovely. As was the tinned drink. Shame Subway do not deliver hot drinks. Used to enjoy their coffees, in the days when I could get to a store. Delivery was also spot on. Thank you.

Completely wrong order delivered.

Are absolutely disgusting No cheese or sauce with them

Forgot 12 cookies off order and a footlong sandwich mealllll….. not first time ordering and have wrong and missing items and waited ages for delivery to top it off too… was not worth the wait. Disappointing!

Food was cold , no hash browns, gave me soggy chips. Never again

Everytime I order from subway or never ever comes with what I ask for!. Deli meats????. It’s literally came with a slice of ham!. I’ve even paid extra for double meats!!!!!!!

Sort your just eat out because u idiots have put create your own sub and when you click on it u can’t 😂🤦

It's not the same anymore big cheese steak not that good

Absolute joke over an hour late

Food was freezing took alot longer than what it said

Didn’t even get delivered, had no food come

Has not been delivered. Was at reception and waiting as per instructions

Was missing the rainbow cookie as well as the walkers crisp

Brilliant service as always! :) thank you!

I ordered it came it was not my order I gave it back to the driver then phoned the shop the woman I spoke to trued to blame the delivery driver saying he was talking and took the wrong order I told her it was my name on the order but what was in the bag was for someone else then she said I can’t help you you need to get in touch with just eat for a refund then reorder I am still wait for just eat to get back to me witch is a joke I will not be using this app again ever

Didn't get my cookie as part of my meal-deal. Otherwise spot on.

One sandwich jot have American cheese or crispy onions on

Sauce absolutely everywhere, messy and hardly any toppings l. Falling apart when I’m trying to eat it

Absolutely discusting freezing cold want a refund.

The order was placed at 10:01, due for delivery by 10:35, the delivery time kept being pushed back, eventually arrived at 11:11, cold, not toasted as requested, won’t be ordering from this franchise again!

Fast delivery. Food was piping hot.

Greasy and cold, the bread was soggy 🤢

My order was said to be delivered by 2:00 and was delivered at 3:01 and it arrived freezing cold and wrong.

What’s the point in putting a notes section when they don’t read them. I’d rather get a meal deal from other retailers for half the price

She loved it and ate every bit that you all sssooo much xxxxx

I ordered 2 salads in one day on both I asked for NO lettuce as I'm allergic to it on both occasions there was lettuce on them it took me ages to remove it why bother asking us what we do want and don't want if your just going to put it in

Still hot and earlier than expected

Never received half of my order and girl on phone wasn’t helpful at all.

Never had an issue till now. Ordered sub and hash browns and was literally given just bread and no hash browns. If you have no stock why not just cancel the order or call and let people know? Also 4 cookies and 3 Pepsis does not compensate the order being wrong 😂.

The restaurant looked clean and seemed fairly modern. Unfortunately I tried the new chicken wrap. The server took the heated chicken out of the oven to discover it was hot and dropped it spilling some of it. So she added more cold chicken into the wrap and then put the whole thing into the oven again. The result was that the salad in the wrap was cooked. I don’t know about you - but hot cucumber and lettuce are not really my kind of thing. They could do with someone in charge who knows what they’re doing. I don’t think I’ll visit this Subway again.

Miejsce jak kazde tego typu wiec tego nie wyroznia nic szczególnego jedynie to ,że jest blisko miejsce by zostawić samochód. Poza tym czysto,miła obsługa i dosyć świeże produkty.

Food said it’s been deliver but have not received any order - just eat driver not even attended to the subway to even deliver the food

Have to say one of the cleanest subways I've been in, staff were very friendly and helpful.

Just went for a butty. Nothing special

Absolutely shockingly bad customer service! I came in and the girl said nothing to me while she made some online orders up & left me standing in empty shop for 5 mins , then she said with a miserable face “ what ye avin “ made me feel like I shouldn’t be there! Then 2 other girls came out from back and same faces “ miserable “ like they don’t want to be here , it takes alot for me to write a review but these people shouldn’t be working with the public! I won’t be coming back here ever!

Good well prepared food Quickly served

Food is great but the steak cheese melt wrap seemed tiny. Also, I know everything is getting more expensive but do you really need to skimp on lettuce?

Great place and amazing food... but walked 5 mins to get there and they are closed at 9am.... when they are mite to be open..

Works well... Big queues are cleared quickly.. Props to the workers there

Just a fantastic allround service.

Food was lovely. Nice staff. Coffee Llatte bootiful.😅

Food is good 👍 and staff are great 👍 👌

As far as subways go this is pretty quiet. one of the few places to eat around knowsley industrial estate

Nice staff food is fresh tasty and good offers on the daily bargains

Was ok for a quick snack on the go

Staff very very friendly excellent customer service skills 👍👍👍

Only popped in for a cuppa at 06.30 staff very happy an joyful

Fresh sandwiches prepared just how you want them

Really nice sandwiches and great choice an easy recommendation

Food fresh sandwiches and friendly staff.

Very very nice my first time recomend it 😎🤓

About average, staff chatting to each other so had to repeat order several times