Subway in Wolverhampton

Waffle fries were chewy and cold. Unable to customise my sandwich like I could in the past.

Came to the store today at 745pm today to get something for dinner. The door was open and the floor mopped. Asked the person at the counter are you closed and he said almost. If you have already decided to close early just say that on the customer’s face. So placed an order for a salad and a sub. The salad meat was not heated and the way he packed the box it felt like he was doing some kind of charity to serve the food. Absolutely chucked the lettuce onions and cucumbers and thrashed a few chunks of chicken. Absolutely terrible service. If you cannot serve your customers just tell the customer on their face

it was nice but , i asked for no spicy sauce and still got it . my mouth is burning.

I ordered a Veggie Salad with Shredded cheese... no cheese in Salad box totally unexceptable

Driver had bad communication skills so took ages to find me after clear instructions so foods cold now

I never received my food and still got charged for it

Was served by a lovely lady, however the other man working was very rude..I watched him serve a mother and child, he did not ask what drink she wanted and gave them orange juice. The mother expressed polite concern about how he didn’t ask what they wanted and that her child is allergic to oranges to which he shrugged his shoulders and pulled a face. As someone with an allergy myself, this was nice to watch at all, don’t recommend.

I received the wrong footlong. Awaiting refund

Wrong food Food missing Unhelpful staff Avoid at all costs

Not surprised with these bad reviews the owner Sunny has a split personality, he’s ok sometimes and then other times he chats absolute BS!

My husband went today this subway and i also went so many times but over there a lady who atend costmer is realy unprofesional she was just talking continuesly and took bill of another person from my card even after awaring her that he is having only subway and she even didnt said sorry realy bad atitude unprofesional way to atend costmer she was pretending that her talk is more important then costmer not even listeining ,food is gud everything is gud but her atitude is not gud very bad experiance that girl with specks the subway in front of primark in side

never again 35min late and soggy

Asked for it to be toasted both sandwiches not toasted

Stupid staff, my husband asked them to pack double chocolate cookies. They packed the chocolate chip cookie after telling them thrice what he wanted. How can a person be so stupid.

Hi , I only order from this subway as I like how fresh it always comes & they never mess up my order unlike other subways I’ve ordered from in the past . This subway is always Fast & everything arrives well presented . Very tasty YumYum

Driver did not read instructions on the ticket and drove somewhere else. I then had to walk 2 roads away to meet him. not happy.

Horrible experience! Waited 10 minutes to get cookies as the staff was too busy chatting, they do not care about their customers, disgusting! Do not recommend

I made an order for collection by mistake. I then rung the store and explained I messed up they said cancel the order and order again and we will refund you. For them to NOT refund you so you end up paying £32 for one sandwich! 😡 I want my refund back that you said I would get!

Food is delicious, service is incredible, I have no faults with the Subway staff. The Just Eat driver however has no idea how to read a map and went in and out of a car park for a while then marked it as delivered, 20 minutes before he actually showed up at the house, scaring us that he'd just ran off with it.

If I could give 0 stars I would. Ordered once and never got the food and when called the restaurant to enquire about where it is the guy was super rude on the phone and said the only way we would get our food is if we ordered again. Put the order through the second time and when it finally came after waiting for it ages it was made wrong. Awful place. Do not order from here if you value your time and money.

The food I got tasted weird and off and I ordered a side of pizza and got chips won’t order from here again

Sandwiches missing half the ingredients. Turned up late and cold

Meatballs were stone cold, did not request toasted however it was with no cheese and I requested cheese

Excellent service from Sunny, friendly and welcoming

Great service, delivery efficient and driver was excellent. We are notoriously hard to get to but driver had no issues. Would give 6 stars if possible.

Great service warm welcome and good quality food

food was cold didn't get the right nachos

Order wasn't delivered. Was told its not their fault, no refund or apology!!

I ordered food over an hour ago just received it now time change twice and food is stone cold im so annoyed had to wait so long and then food is cold ive paid 15-16 pounds for this!!!

No item delivered to me I have just paid the amount and no reply from just eats. Worst experience first and last. I will never use just eats and not even recommended to any one.😡

didn't give all the toppings asked for.

Waited 45 mins for it to come, it has just been chucked together without out the stuff I ordered on it and it's freezing cold

service + delivery was 👌🏽 & loved the food but wouldn’t order the pizza again

Good but you get a multipack 22g crisps. not normal full size crisps.

great service as always thank you :)

Due to the food being delivered late the food was stone cold i have had to heat it up myself not what i expected

I’ve worked in Wolverhampton for almost 7 years, Over the course of the 7 years, Sunny, the manager has become a pillar of Wolverhampton, always brightens our day, I’ve taken many a colleague to meet sunny always remembers his regular orders. Go in say hi it’s the best 15 minute chat break. Bless you Sunny, big up!

great service & delivered on time thank you :)

Ordered food from this branch many times however on this occasion the female member who made my subs could not converse in English. She got my order totally wrong, I’m disabled so can not collect. I called and OMG she was so rude, wouldn’t give me her name and hung up. I called again to escalate this but again she disconnected my call. I was left with a total messed up order with cheese however I am lactose intolerant. This branch now seems to only have uneducated members of staff. DON’T ORDER FROM HERE waste of money!

Loved it! Good food that came on time

Didn't turn up but not the fault of subway, there were no drivers

Lovely experience!!! Simran really went above & beyond to ensure that my order was exactly how I’d wanted it!!! It was perfect, both subs were EXACTLY how they should’ve been!! Thanks so much girl💅💅! Also Simran included a complimentary cookie for my 5 year old son, thank you so much Simran. Wish people like you were everywhere xx. Will defo be ordering from here in future

"Lovely experience!!! Simran really went above & beyond to ensure that my order was exactly how I'd wanted it!!! It was perfect, both subs were EXACTLY how they should've been!! Thanks so much girl 💅💅💅Also Simran included a complimentary cookie for my 5 year old son, thank you so much Simran. Wish people like you were everywhere xx. Will defo be ordering from here in future"

Very Happy with my service …walked in requested a Platter got served promptly … manager delegated rolls to workers fast everything was just as I wanted it - Perfect presentation.

I was supposed to order at the pen road subway spoke to one of the ladies there to replace normal Doritos to the child heatwaves one in the Nachos. I rang another branch once I had made my order originally I got informed that they can’t actually do that, but I think I spoke with a manager and they told me not to worry sorted it all out for me, and also gave me a free cookie for the inconvenience, thank you very much ! 🙃

Couldn’t get there to collect my order. And wouldn’t let me cancel and get a refund. Thanks kept my money and had no food in return

Great food. Salad box was huge. Driver was extremely friendly.

Cold and sauce from cheese bites was all over the bag

One of the good subways left around! The gentleman serving Sunny his name was deserves the managerial role 🤝🏾🔥excellent customer service

I ordered *toasted* for both subs, but they were not. Ordered cheese on one but did not receive it. Didn't find where to address this issue in the "Help" section, only if the entire item (sub) was not received.

Tasted great as always My sandwich was perfect. Thank you :]

The food was so fresh and the service was top tier. 100% best subway in town. Goes above and beyond for his customers

Would have been higher rating, but they missed the cheese off one of the subs. For the price paid for this delivery treat I would expect all the items paid for.

Is this the best subway in wolves? The staff were friendly and very helpful, the food was a very good portion size and there was plenty of seating available. Would deffo recommend!

Customer service is not good horrible experience

I told without tomatoes but it it

Delivery was fine but food was wrong Restaurant ignored instructions and toasted everything (didn’t want anything toasted) so now my son (aged 6) has nothing to eat and I'm stuck with warm tuna (yuck)

absolutely fantastic service from sonny very friendly goes above amd behond for you

Beautiful food. Lovely and warm, cookies were lovely and soft too. Melt in your mouth! Thank you!!

Cookies were too soft and half my order was missing. I normally order from the other branch and enjoy their cookies

Amazing food and customer service.

Fantastic, food was great, will definitely will be ordering again.

Usually good service. However 1 drink was missing and the nachos were horrible.

This isn’t normally the subway I’d go to but the food was great, good portions, and the owner was so lovely, will definitely be my go to in the future!

Says delivered but not received

The sandwiches were toasted when I said I did not want them toasted

Guy who served me was friendly, polite and professional. Got my order with no issues, asked for his advice with a sauce to try on my food - and it was devine! Very happy

Sunny was very helpful, kind and polite when serving us

Food was good, and even though it was an unusually hot day it should not have taken nearly two hours for a delivery to arrive from a restaurant that was barely a mile away. Besides that it was good food.

After waiting nearly an hour for driver to be assigned, screen suddenly changed when I called restaurant to find out where our order was. Guy in restaurant couldn't be less helpful blaming just eat. Surprisingly meal arrived within 15 mins!!! Nice friendly driver and food was good, shame about the wait and idiot on phone

Got the wrong sauce and salad on my bmt sub, I'm allergic to ollives thanks for that

Myself, hubby and daughter went to see Derren Brown at the Grand Theatre and stopped off for a quick bite before the show. The guy who served us, (Sunni, I think?) was truly lovely and gave us great service. He introduced me to teriyaki chicken, a much lighter bit than my usual meatball marinara. He let us sample the chipotle sauce we were unfamiliar with and it was delicious. The drinks was ice cold too - just what we needed after a hot car drive! Shame we don't live more local to this Subway but we'll be more likely to visit our one in Bearwood now.

I've ordered plant based wrap which £6.19 and received dried and uncooked wrap and when I rang to complain, the customer service was poorly!! Will never order from here again!! Didn't even offer to come and collect.. so disappointed and frustrated. Asking for refund!!

We thought we'd go to Subway. Really good service. Sunni introduced me to teriyaki chicken which I'd never tried from subway. Together with a sweet onion sauce and a Chipotle sauce it made a really nice sandwich. Not as heavy as my usual meatball marinara sub. My husband and daughter loved their nacho chicken and Italian BMT. The drinks were ICE cold too!

The food was thrown at me, and falling apart. Not happy with it at all.

My sandwich was perfect, thank you v much 💖

Was missing a sub! Reported it missing, got a pointless phone call from someone at Subway that just waffled and still didn't sort the missing sub and still got no refund :)

Wonderful just eats in general is good.

Ordered cheese with my meal but there was none other wise ok

Was tasty, but all good was cold and not toasted like I asked. Thank you

Food was cold and squash up in box and it’s not hot

Driver couldn’t get into building. Was walking around outside with my order for at least 10 minutes. I could see him out of the window, and was trying to direct him where to go, but he wasn’t listening. He shouted at me when he got upstairs, thrust order into my hands, and was shouting something as he went down the stairs. Very impolite driver.

Loved, loved, loved it! Hot sub meatball 6" with all the trimmings, NICE 😋 .

My sub was really nice but they forgot to put the cheese on my sub and the chips was not good sorry

i ordered a meal and only a sandwich arrived.

Just spend £36 for nacho chicken bites missing, my foot long sub missing and the other subs stone cold! Jesus Christ just why can’t you get an order right when I put special instructions on it, totally unfair when customer is paying good money for rubbish food. This isn’t the first time either. Now I remember why I hadn’t ordered for over a year 😠

You put jalapeño when I asked for pickles. But it's OK

I received the wrong order paid for a foot long but received a 6 inch. Wrong bread. Delivery guy couldn’t be bothered to bring the order to my flat asked me to come and get it outside. Horrible service

Restaurant was very fast to deliver … and I liked the presentation … well prepared - thank you

Really unhappy with this service, I use it a lot and they can’t even get out orders right

They forgot my 5yo sons sub and refuse the answer the phone, appalling service

Driver was nice, food was amazing! Although I didn’t ask for jalapeños in my meatballs.

Recieved exactly what I ordered. No complaints and delivered early

Gave an extra cookie and two smiles :)

They toasted my sandwiches when I clearly stated that I did not want it toasted

My order was delivered wrong.however the guy I spoke to on he phone was lovely and helped me sort this out.

Meatless mariana 6 inch sub meal deal ordered. Said "ham" on the box but nothing but lettance and mixed peppers in the bread. Also ordered a Pepsi Max cherry and just got normal pepsi max and cookie was chocolate and not rainbow, onlything that was right was the crisps!

The only subway I visit simply because the staff is dedicated (especially Sunny) and the food is fresh and tasty every time I go.

The food was cold and the was no extra cheese even I have paid for it the delivery guy was rude and caerless when delivery the food as the food was damaged

Great service from Sunny! Loved my sub