Subway in Teignbridge

Manager in black shirt harassing other staff member and rude to all customers, taking his job too seriously

Blatantly rude throughout my whole experience, the bloke behind the cash register with blonde hair got rude with me because I was waiting to be served in the queue. Overall a horrible and stressful experience would not recommend.

The staff were extremely rude to everyone that came in while we were eating in, Telling people to budge over And generally being condescending to all of the patrons and other members of staff Then getting annoyed if you were sure what you wanted or changed your mind Also their name tags were attached to the tops of their hats and not visible, somewhat defeating the point of them

Food is fine, no atmosphere and customer service and interaction is virtually non existent. No acknowledgement of us being there and monosyllabic limited speaking from our server.

What amazing people are working here , I wish that everyone are like that , are really help full and well treating people, very educated and respectful to people, I'm glad people like that are working here and I wish to be the same everywhere . Mr Scott and Shay thank you very much for your service .

Outstanding meal and service. Thanks to an outstanding host who has proven to me that he has the drive to advance himselfwill succeed in any work he has to accumplious. I have employed many staff over the years and Shay surpasses most. My views are unbiased and it has been my honor to write note. Mike Robert's Locksmith now Retired

The best staff in any shop I've been in, always friendly, always chatty, make the best sandwiches I've had the pleasure of eating. A must after every gym session!!

I am very sorry to give a bad review but younger members of staff have a very bad attitude to customers and offer a very limited menu because they can't be bothered

Just note that if you order delivery and your order is wrong, they won’t do anything to rectify the problem. Even if you’ve paid for extras that you didn’t get.

Wouldnt even give it a star to be honest . Came in on Friday 21st June at 10.30. The guy in there working is the rudest person and should not be allowed to deal with customers. He should be fired. You don't talk to people like they are rubbish when trying to order.

everyone was so rude in there when i struggled to remember what i wanted the worker told me to get a move on and made me verry uncomfortable also verry unhygienic and my friend managed to get a photo.

So, me and my friend went in here the other day just to get a six inch sub, we were both served by this trans person who was very rude and mimicked my friend very rudely. Would not recommend going in there if you see him because he smelt and it made me very uncomfortable so as my friend. Food was great but the service was disgusting and shouldn’t be allowed.

Same as other Greggs but this one is bigger

Great food, and well priced. I come in usually two to three times a week, servers are very nice and the atmosphere there is good.

Been in for a sub this morning and what can I say … clean, helpful and just a laugh … absolutely brill staff 🔥🔥 polite and helped everyone who came in with out any problems 🔥🔥🔥

Fantastic! I come here 70% for the awesome sandwiches and 30% for the staff. Rose is such a welcoming, sunny, happy person, always puts a smile on my face, and the manager is just a big softie. My food is always made with love, delicious and served quickly. Thank you!

No issues. Staff helpful and friendly. Very diverse. Lgbt friendly.

As always the staff are amazing at Newton Abbot subway greeted with a smile and go above and beyond to make subway your way always a pleasure

best sub around, very friendly staff who proper fill the subs with your choice. ingrediants always fresh and bread crusty and soft inside. The manger himself is great. Its not the prettyist shop in the world but thats the design. But its always spotlessly clean and wel presented. I noticed during last summer they handed out cups to children who needed a drink while it was hot and allowed them to fill them with free ice and water. Its a very peronable thing to do and it impressed me greatly. Take my advice and ask them to surprise you and they will make you the most amazing sandwich of their own personal invention. I also love the salads they do, fresh and will fill you up and you choose your own contents.

A man in a dress served us, myself and down syndrome client! The shop was empty and not knowing the ropes as have never been in a subway, the server was rolling his eyes and being incredibly sarcastic! This carried on throughout the entire process! Eventually i had enough of listening to him/ her belittling me and my client so politely asked him to cut out the sarcasm! Then the other bloke started being really, really rude! And quite frankly obnoxious. I have only asked the bloke to stop the constant sarcasm. Absolutely horrified at the treatment we received in an empty shop, however i can see why its empty!

Nasty rude and hostile to people with disabilities. No wonder the place is empty.

Rude staff members, told what i wanted to order and a staff member complained about how they wasnt at the salad. The staff member serving me asked if we wanted anymore sandwiches which we didnt want but we wanted cheese melts, at the till we asked for them and the staff complained about how we didnt say when they asked us if we wanted anymore sandwiches, cheese melts aren’t sandwiches and they proceeded to tell us the staff asked if we wanted anything else. Food was cold and horrible

Very crouded and was cold food was of an ok standard

Staff were very rude. One of the staff got funny because one of the customers wanted different salad and then when he proceeded to say what salad he wanted the two it’s said ‘eww that’s weird I’ve never seen or heard of that. That will be far too much salad’ then when I came to myself I asked to change me salad and the it rolled its eyes at me and was very rude

Rude staff members don't know how to make a sandwich properly. But other staff members have done all right generally is just a subway but good for lunch lol

Turned up early for my collection manager I believe it was,came out started my order right away and there was a big cue..very polite and professional.

Went in today and got a steak melt it was delicious and the 2 guys working out front were so polite and lovely, top notch customer service!!

There are so many variations of sub, new ideas added recently, 4 different type of roll, hot or cold, 6 or 12 inch, happy staff, food prepared as you watch,, always fresh. Cookies and drinks availability

I got the nachos, they where burnt and cold, no cheese, no jalapeño, my partner got the steak sub that was cold and slapped together, won't ever go back there leason learnt

Food arrived hot and was spot on. Scott was really helpful on the phone as I’d messed up my order online and he couldn’t have been nicer about it

brandons costumer service is great xx

slow service and the staff didn't seem able to handle a large order

Slow ish service but we had 8 of us to have sandwiches.

Great food, staff friendly & welcoming. Clean & tidy store 👌

.Very welcoming. Super friendly staff helped me a lot during darker times. Friendly atmosphere and just a chat means so much sometimes to someone who may be struggling mentally.

Very slow place waiting time is long, deliveries not done on arrival, avoid picking up at this place. 6 staff on shift buy still extremely slow

Literally called me to make sure I hadn’t missed the toasted option because they remembered my Uber eats order from last time. That’s A* hospitality service. The best restaurant in Newton Abbot.

I ordered of the app not to be tosted and they still do the cookie was good thought and they put non vegan cheese on my sandwich and I have an allergy with cheese

Subway is always a good shout if you're in town, might be getting old or the staff were whispering questions at me tho

My mum got told off by someone working there for saying ‘normal’ Mayo, because apparently that word is not allowed to be used as a descriptor. He told her that she should not be teaching her grandchildren to use the word ‘normal’. She explained that she would never use that word to describe people, but she was trying to differentiate between the two children as one has severe allergies so we have to be very careful with what she eats. He continued to be rude and condescending as she said she would just like her food please. I would understand if she had gone in being rude, but she literally just said ‘can that sandwich have normal Mayo please?’ . He said you can’t say normal so she said ‘oh I mean the regular one’ and he then said that regular describes size, so that was not correct either, and made her ask again another way before he would serve her. Absolutely shocked.. my mum is so caring towards other people and would never treat anyone badly and came away feeling so upset at how rude he was to her because she asked for ‘normal mayo’.

Went into Subway Newton abbot on 29th April to ask about a platter for coronation day. The manager Scott , what a wonderful man & a credit to the company. He took me through everything that we could have , nothing was to much trouble. One very happy 😁 customer. Well recommended, will be back again . Thank you so much Scott. Gina.

Nice food there's a menu on wall pick what you want staff are friendly as well

Nice friendly staff. Always polite. Food always nice and neat on the sandwiches

Come in today. March 2nd 2023 and the 2 gentlemen behind the counter was fab and super friendly. So helpful, polite to everyone. Great team today. Well done boys. Offering new items we didn't even no existed in subway.

You gotta love a good subway sandwich

I had the most amazing experience. Today when I ordered for 12:15 pick up! They were so cheery and made my day! I cannot remember names but they brightened up my morning. We had one gluten free and they were so careful and took every precaution which I couldn’t thank enough! Wished me a lovely Christmas with the best smiles! I hope they all have a lovely Christmas and a new year! One of the best subways we’ve ever had!

Unfortunately worst subway I’ve been in. Service was 0 Stars. The name of the guy who was at the counter was named Scott (atleast he claimed that) and this guy didn’t even take the order of me and my friends. He told us he wouldn’t serve us and we need to get out if we don’t buy an entire subway meal. Eventhough some of us just wanted a 6 inch sub. I do not recommend this subway and this Scott named Person needs to be fired with that kind of attitude

The most disappointing subway I’ve ever been in.

I pre-ordered the food to arrive at the time for collection and they hadn't started, the only way to describe the staff was lazy and disgraceful, I brought the food home to find it was completely wrong and had unwanted ingredients which I can't have and the rest was awful. The only way to describe this place was a tip yard with awful service an absolute over priced scam !!!! Complete an utter disgrace, needs improvement immediately or shut down.

Ordered thought i ordered a 500 ml pepsi but i didnt n i called up gonna complain but he corrected me 🤣sorry to the man i was on phone to lemme know if ur single :)

Food was lovely & fresh. The service was fine although two of the 3 colleagues were talking loudly across the store to each other & not too bothered about talking to customers.

There is just something about the Italian cheese bread that I can't get enough of!

Food was good. Staff were more bothered about their conversation....

Want to thank the man in Subway. (we were the customers who were in a hurry to catch a bus today) for his quick, good and friendly service. Would have tipped more, if I had more money on me. Sandwiches were both well prepared, tasty and we didn't miss our bus either!!

Not a bad experience..but around the town grapevine I have heard that things need improvement as in storage of key ingredients that goes into every sandwich

Normally get this delivered if only they would stop toasting the ham and cheese 6inch I ordered they would be great

When i order a sub i expect a hot sub with melted cheese not a cold brick unedible

Received a delivery from this subway, and this was a great experience (through Deliveroo) the food was exactly as requested.

The ginger one was rude and gave me blue ham

This retail premises is no longer a Subway franchise. It is back to being a general food store and newsagents called Mccoll. Mccoll would score 4 stars however. It has good stock and the staff are pleasant and friendly.

Since the young lass on the Thursday evening shift clearly likes to clock out early, they need to adjust their closing times accordingly lest customers make a wasted trip. Otherwise, this place is ok I suppose.

i have cheez and ketchup sanwich. it very yummy i like alot good dubway

When it comes to being peckish, I find it very hard not to go to Subway to get a Steak and Cheese footlong! What makes it harder is walking through Market Walk and the inviting unique smell of Subway hits your nose. It's safe to say, in the past 4 years I have spent a lot of time in this branch, including on ill fated Valentine's day (I can only apologise to my partner haha). I find the service incredible in this branch, I can't think of one staff member in 4 years to be anything other than amazing. Smiley, helpful, really kind and seems happy to be there. One of the staff members (horrendous with names) blonde hair, tattoos and stretched ears, I think is incredible at there job! Always very helpful! My partner was doing veganuary and I was stumped on what to get her, the staff member gave me recommendations and knocked it out of the park! Always an incredible experience when they are working, leave the store happy as their aura and personality is infectious (probably the wrong word in this time, not a flattering word either haha). Inside the branch is very clean, nothing out of place and all in order. The beauty of Subway is the selection, fresh ingredients and a sub made to order in front of you. Always find it hard to pick what I want as the selection is amazing, but Steak and Cheese is always a default if i cant pick. I find if you get Subway at some places, a few subs can feel slapped together, salad slipping out the side and sauce everywhere. However, here it feels so carefully constructed and made with care. Generous on the salad, the bread is amazing too. I really enjoy their coffee, even if you ain't feeling too hungry, you can go in for a fair priced coffee, not too bitter, not too weak. Don't get me started on the cookies! They used to be my vice, I would get 6, they are amazing! But I have had to cut down, work clothes got tighter. Rambling now, the service here is excellent, some of the best customer service I have ever experienced and some of the best subs I have ever had as well. Highly recommend for a quick bite and a pick me up coffee.

Very clear social distancing in the work place and for customer

It is what it is but it is good

Friendly staff and quality food

Friendly staff and efficient service. Great fresh sandwiches. Only not 5 star as the app is clunky....

My favourite fast food place (if you can can it that? 🤔 Love the salad bowls whilst the rest of the family enjoy tucking in to the subs. Noticed they are now on Just Eat but their prices are much higher than in store which I find a bit greedy considering they also charge for delivery. A shame as I would use the service regularly if it were the same price. Sort it out subway!

Great litte place if want a semi healthy lunch always friendly staff and subs are always packed with fillings of your choice

Friendly service, clean and tidy

Can’t say much myself but ask Dylan he enjoyed it

Friendly service, lovely sandwich

Always friendly and great tasting food

Brilliant staff always friendly

Same great quality and decent service that I usually get from Newton Abbot subway.

Never been there in my life, even though you tell me I was there yesterday.

Disappointed it wasn't underground

Excellent friendly experience today and half price food so a welcome addition

I have enjoyed having my subway in newton abbot today the staff were very friendly and helpful towards myself and the food were top quality on price and very tasty 😋

Regardless of the CV19 changes it was still quite easy to get a sandwich and coffee .... and they do make awesome sandwiches !!

Great value tasty food. Made how you like it. Small eat on area.

Lovely staff, foods really nice

Good little place. 2 Ladies and a guy were on duty today and where brilliant Fast Service

Always warm, nice smell, cheap.

Used to love this subway, but unfortunately last time a went to here ( a few days ago) I ordered a simple blt in Italian bread which the bread was cut horrificly like completely slanted the whole top of the bread was falling apart.then when it got to the salad part none of the vegetables were spread out so halfway through the sub I just bit into a stack of 5 cucumber , bad service now would not reccomed its also shown as a one on hygiene and service e.g scores on the doors

Food ok as usual but as irregular user I can see/notice price rises, no included drinks ect might be different elsewhere or on the app.!

Nice subway and my sub was actually hot, most sub ways just warm it, not this one.

Amazing, friendly and efficient Deffo recommended

Another great place to enjoy a nice meal. I personally love the pepperoni pizza toasties

All ways nice staff lovey we go every Thursday

Staff are always very helpful and polite and always find time to speak to customers

Cross contamination. I'm a vegetarian. Girl serving used same gloves to put meat in roll then pick up salad. Then tried to fill my roll. I asked her to change gloves as I'm vegetarian, she did but this shouldn't need to be asked. Most of the salad sections had bits of ham, chicken and other salad mixed in. The tables were dirty and the floor was filthy. Will never eat there again.

Have the chicken subway at your peril.

A good subway nice friendly staff loaded sub ..

Cramped seating areas and dirty tables. Food wasn't warm, oven broken again! Not going back.

Love the food here. Always fresh and you can pick what you want in your subs. Tasty!

great service. usually eat here! Great and friendly staff

Great bit do you really get a free drink for 6 inch subway

Not a pleasant subway, busy town centre location, service was terrible, no range of bread available for a good half hour. The hot chocolate was undrinkable, generally a fan of good Subways but won't be returning to this one 😕

Hash browns were soggy. Needs to crisp them up. Put them in for longer to get the moisture out. Pizza was good. Service friendly.