Subway in Doncaster

The mature lady working on the morning shift (I believe is the first one because I used to go at 8:00 am) is one of the most professional I have ever seen in any Subway. Always a warm welcome, super friendly and careful about your needs and always with a smile on her face. The preparation time for the food is for world Guinness records, even the last time I came with my daughter to show it to her and she was really shocked about the speed, sandwich prepared and toasted in less than 1 minute. Definitely, I invite the management to encourage these kind employees to become an example for the other branches.

I asked specifically for no tomatoes and a different sauce due to allergy reasons the sandwich has gone to waste

Absolutely fine, nothing terrible.

Received completely wrong sandwich with crisps on which went straight in bin as don’t like.

order was all good except they forgot to add the cookie that we ordered separately

can't fault the delivery driver arrived on time and very polite but subway missed off a footling and declined to refund me or send one out through just eat won't be ordering again from subway thiefs

For the last two times I’ve ordered from here, things are missing. First time there was absolutely NO tuna on my sandwich, not even a tiny bit. Second time, they put barely any meatballs on a footlong sandwich meanwhile I’ve paid for a double meat. Also asked for pickles and jalapeños on a 6 foot, and they put ONE SINGULAR jalapeños and NO pickles at all, outrageous…

Staff always friendly. Subway is a subway, we know what we're getting

horrific stated this was delivered and wasnt..........

Never arrived. Phoned subway unable to provide any assistance. Terrible customer services

Order was ten minutes late despite ordering a fixed time slot in plenty of time. 3 issues. The footlong didn’t arrive at all. The 6 inch chicken double meat came as double ham so no one will eat it. And one of the 6 inch came without cheese. poor!!

To start, the bread was wet and soggy from having wet salad put on the sandwich. The pepperoni and cheese dipper was wrapped in paper that had also gone soggy and stuck all the way around so I was unable to eat it. And the bag of crisps had a hole in the bag which meant they were stale, and again, I was unable to eat them. If I wasn't on a limited lunch break then I would have took all of this back to the store and requested a refund. Very unhappy and will not be ordering from this store again!

The older lady, who seems to be the manager, is rude and abrupt. She might be allowed to speak to her staff/colleagues in a certain way but certainly not like thatto me, my partner, or customers in general. A lady was refused entry to the toilet as they had just been cleaned…. really?

Don’t be fooled by the pictures on the menu board, your meal will look nothing like it

a bit disappointed in the sandwich, no cheese and they replaced my pickles with jalapeños which through off the whole sandwich. picked them off but pickles are my fav, shame. I won't be ordering here again, it's the same elsewhere it's better just ordering in store

Nice friendly service when I had breakfast there in early June

The sandwich didn’t have what i ordered on it, there is an unknown red liquid on it and i found what looks like chewed up plastic inside

As per usual the delivery driver takes the longest route - food tepid - order wrong - I literally give in

Wrong drinks again / order was over an hour

Missing the wrap!!! Was unsealed when it arrived

Ordered and half the salad is missing which is really disappointing

Absolutely amazing delivery service only issue is the sandwich was dry and the packaging was all open. The cookie was not whole (basically turned to powder) won’t be ordering again unfortunately

Cold and not edible. Missing drink & sauce pot. Wrong cookie sent, ordered a foot long cheese & pepperoni and received a wrap that is smaller than a 6”. Restaurant does not answer the phone.

Please avoid,avoid, avoid parking here for a quick sandwich. Rogue car parking scammers are out to get your cash. I like subway but too many people getting parking tickets here. Try going on foot only.

Can’t follow basic instructions on the Uber app, received the wrong item and Uber won’t refund. A joke!

very different than other shops, customer service is lacking, waiting time is annoying as only one staff at times, things missing from menu, got water instead of fruit shot for the kid, best to avoid

Wrong sandwich and wrong drink sent. But correct crisps and cookie. I’m not sure how you mess a simple order up so badly.

Food wasn’t great, portion size was tiny and there was ants crawling all over the counter and in the cookie enclosure

Such a great Subway this one in absolutely brilliant location Really love going here with the Grandkids & buying everybody a Subway & enjoying the meals around lakeside Well done Subway

Horrible. Stone cold and not even cut into two.

Sandwiches that turned up were disappointing. The submelt was just a normal bread roll squashed. And covered in sauce so very messy to eat

Nice as normal but cold! Don't think it was toasted.

It was nice, just not enough sauce on our sandwiches, we had to add more at home

we did not receive 2 bags of doritos?

This place must have the best view of any subway in the uk. However, since the new management took over customer service isn't what it was. If you want the code to use the toilet, you are interrogated to the point of feeling humiliated, in front of everyone.

WRONG ORDER DELIVERED - CALLING VENDOR NOW

Order missing an entire footlong sandwich.

Food was cold, tasted like it had been cooked and left on side for an hour, kept changing delivery time. Never order from here again

Still really warm and fresh fast delivery!

Half of our order was wrong today! Not happy!!

One of the sandwiches was burn and not comestible. Poor quality service.

Ordered a footlong and got a 6 inch

Absolutely rubbish! Non of the sandwiches was toasted like I asked on the notes! Want a refund!

Amazing food definitely recommend

Food lovely - unfortunately crisps missing from meal which the lady was very apologetic about, mistakes happen so can’t fault them as these things happen- no option to only say crisps missing had to choose full meal 🤪

We come here quite regularly as it is our local. Food is always good but today really ruined our experience. There was a new girl constantly being shouted at by the old women there name is Sharron/shannon not sure. Shouting at the new girl constantly infront of many customers. At one point she said “I’m gonna slap you” disgusting service infront of many people who all looked really shocked at how she was speaking to this poor girl. This definitely needs to be looked into as the girl was obviously new and training.

It was one hour late I’m so angry and upset no one notified me and that is terrible customer service and I didn’t even get an apology when I rang up or when the driver came to my door

Both subs had sweetcorn in, which I didn’t ask for!! Twice this has happened now. Ordered nachos and ended up with a bag of crisps?? I don’t pay £3 extra for you to not give me what I ordered.

Absolutely banging . Great driver. Better than uber eats

they did toast it when i didnt want it toasted but other than that good.

Subway is subway, not the freshest food but tastes average. I will say, staff need to wear hair nets because towards the end of my sandwich I found a hair. The man who served me had long hair and kept touching his hair and hat with his gloves on that he wore when serving me - male workers with long hair need to pull it back or wear a hairnet as well as female workers!

no sweetcorn on the footlong sandwich when the recite proves we asked for it

One of the sandwiches had missing salad items, the wrong crisps were sent and the wrong drink.

I visited this subway a few days ago on my way to work, and what can i say, the service of staff was absolutely appalling and reading on other reviews and by the name tag this isn’t the only time this elderly, utterly disrespectful woman has treat staff and customers poorly. To start off my visit to the horror house when asked on what bread i wanted i was greeted with a lovely display of 2 options to choose from, seeded and Italian herb and cheese bread, the only suitable option that i could choose was seeded as my allergy for cheese and dairy is life threatening, upon informing her about this she seemed to hold a grudge against me, next up comes to the toasting, when asked if i would like my sandwich toasted i said yes as the bread that they were serving looked absolutely disgraceful and soggy so hopes were up that the 30 seconds it took to roast it would sort all issues but instead whilst transporting my sandwich from the counter to the toaster she had dropped my sandwich onto the floor, after cursing up a storm she finally decided to turn around and remake the disaster she had already done prior, moving onto when i was asked which salad i would like i might as well have just asked her to wrap it up and payed for it then, seriously, do the veggies come out of your pay-check? There was more bread than anything else, i had 2 strands of peppers, a fingertip worth of sweetcorn and a literal pinch of everything else, i was in utter shock, anyways too late to turn back now i payed for my order and left before she could even blink an eye. Never will I be returning.

It was never delivered. Ergo, the food tasted like air since that's all I got.

I just entered a minute before closing, although it was almost always packed, the girl was friendly and kind and served me without hesitation. good food and nice staff

Food came cold when I had asked for it to be toasted

I just want to take this opportunity a lil late with the review but extremely busy lifestyle around this festive season + I work at greggs I once worked at subway myself unfortunately I am not skilled at cutting bread and lasted only two days but the people who made this special food for me delivered and smashed it will promise to order again soon also the driver on the day top lad smiles and full of banter at 8:30 am in the morning #peace-out i tell you now guys have a jolly one folks

Ordered and driver arrived as I’ve gone out they have drove off with my food

To be honest I think the driver made my sandwich in his car; to say it was thrown together is an understatement. The quality was very poor and the food was stone cold by the time it arrived, to the point the garlic bread slice I ordered was inedible. Whilst I say it was on time, they kept extending the time, so impossible to be late, to be honest it would have been quicker for me to walk to the Subway restaurant

Over an hour for a sandwich deal?! Absolute joke. All crammed in one bag, a cold drink and a hot sandwich! Use your brains!

Really gone down hill over last few months. It’s not as friendly as it used to be and they have been reducing the quantities that you get on subs. You’re lucky if you get more then a sprinkle of vegetables and barely any sauce on meatball sub (5 olives on a foot long sub is just ridiculous).

The hash browns were very cold not hot. Have to throw away! Cold hash browns not nice

I asked for a ketchup dip with my Nuggets. A tomato dip with the cheese bites and then I ordered an extra Ketchup for 20p. None of these arrived with the order.

Cold, poor portions.. shocking.. 1/10 for quality

Despite roadworks was in specified time. Both footlong were really nice & generous portions of salad to 👍🏻

I am a subway fan. However, an item was missing and a one of the items was so hard that I had to throw it away. I will not be ordering from this branch again.

Food didn't turn up after waiting for a hour says delivery on the app but never received the food

Genuinely feel sorry for the staff, the old lady was extremely rude to customers and her staff, never felt so unwelcome in a place I visit so often. This is the third time I’ve experienced this and will certainly be telling my friends/ family to not go to this subway … disgusted isn’t the word!

It isn’t just that the delivery was later than expected. The driver was incompetent and couldn’t find the building, he also had no tracking data so I couldn’t help. He had no understanding of simple questions. The food was squashed and Luke warm at best

this old being really rude to customers and the staff literally screaming at everyone.

The old lady is really rude to everyone screaming at staff and customers

Nice one subway, boyfriends crying because he ordered a cherry bakewell cookie and you gave him a plain Jane choccy chip, he says his day is now ruined, thanks a lot Rachel…thanks a lot

Good peoples are working here 👍🙏

Ordered bottle of Mountain Dew and sent 7 up.

Pleased with delivery driver 🕸🕷👍

Ordered Plat Based Steak Sandwich - delivered was plant patty sandwich Ordered 2 x crisps - delivered 1

Sandwich prepped incorrectly, substack not added, onions added when not requested

Windows very dirty flies around the food service very slow I think improvement is needed.

Delivered. Pleased with for 🕷🕸👍

Lovely & fresh & still warm from roasting

Didn’t get my order. Delivered it somewhere else even after I put specific instructions. Just stupid

The wrong order came for both subs, I received half beef and half tuna when I ordered just beef. The tuna tasted off and was solid to bite, the bread had already gone cold due to lateness and it was overall un enjoyable. Doubtful that I will ever order again. Very upset.

I have been charged for a footling BMT and only a 6 inch was delivered. Please refund

Food never turned up and can't get a refund. £14 down the drain. Who are they hiring as driver's where they're eating people's orders.

Ordered a footlong tuna mayo with cheese and not toasted, to receive a squashed warm toasted sandwich. Asked them to send the correct one out and was met with a rude guy on the phone who said speak with just eat. Messaged just eat and sent the pictures over and they have rejected my refund, so 13 pound in the bin. Won't be ordering again.

Never delivered to my house, last order from here was cancelled as well. Avoiding ordering from here again

My salad was missing the steak

It was missing more important part of my food. And when I called they was just scar and after hangout my call without any explanation or any apologies...

Sandwich was lovely but not on the bread I asked for..

Food that we got was great but missing half my order!!

The driver didn't even bother delivering it

Horrible people forgetting stuff the fact I paid extra money aswell 😡

Brilliant delivery driver very nice

Cheesy garlic bread had no cheese and was hard and stale. Cold food

Not received my walkers plain crisp or tango orange

Missed off drink and sandwiche had additional salad items had not asked for

The sandwich arrived hot and well made, it was on time too.

Well im just glad the server put gloves on after he washed his hands found no towels so wiped them on his trousers... this was only matched by what I assume was the manager shouting instruction to the staff as she walked out the store right as he was trying to take our order. Said gloves weren't changed between different sandwich and salad box being made. Ended up with some unwanted bits in the salad box. So I'll probably not return here if I'm honest not the level I expect from a subway and my expectation was that high....

wedges where cold,but the sandwich was nice