Subway in Liverpool

arrived toasted when i asked for untoasted

Delivered on time by lovely courier

Ordered chicken breast, they sent chicken tikka. Aside from that, all good.

only took about 20 mins from choosing what we wanted, to tucking in. including delivery time. amazing service. delicious too.

Food stone cold. Was looking forward to trying waffle fries, would have thought they should have been hot. Pepperoni and cheese finger also stone cold, should that have been hot. Very disappointing

The 2 people serving coping with the queue rebecca & fella serving while 2 people in back were having words instead of coming out 2 help x

Didn't receive the sub I ordered just toasted bread with a patty, no sauce or veg that it says it came with.

Was here this past week and the service was amazing just a shame there was no coffee, but I tried their hot chocolate and it was good.

ordered sub melt BMT it came just meat no cheese or tomatoes peppers or sauce this is second time this has happened normally order from gateacre shop never have any problems hunts cross need to check they are serving what customer wants VERY POOR SERVICE

We have not received the order and it is saying it’s delivered I have messaged the driver

I ordered Nachos, none arrived instead they sent a packet of crisps. Disappointed, requested a refund.

sent the wrong food and meals came without drinks and snacks

The lad practically laughed in my face what I thought I was getting is a kids pack he gave me a 4inch tuna sub with nothing else for £3-50 he said you needed to add add ons . But in the kids meals you should get a sub a fruit shoot and a gummy pack . Not best pleased want b coming here again.

Went in for a coffee they said machine broke that's been like that for 18 mouth now why can't they get it fixed

Terrible missing one of our meals the rest was cold even though it was on time with delivery everything was really cold asked for toasted it wasn’t and they put the wrong sauce on one the buttys terrible place this one

soggy nachos, the food was cold

Just eat fine subway hunts cross leave a lot to be desired. Outo 2 recent orders they got things wrong with both

Missed out my dip and new Doritos tangy cheese nachos

Missing cookie , an wanted 2 packs of chilli heatwave doritos not 2 lots of nachos with salsa on

the food never showed up - said it was waiting for the driver to leave for 90 minutes - then it just changed to saying its been delivered - no food no nothing but the money still taken

Got 2 footlongs not even remotely similar to what we ordered. Drinks missing from kids meals too. Subs were disgusting

Can’t comment on quality really as the Food was never delivered!

Soggy cold wedges cold hash browns and a cold 🥪

Very disappointed. All the order was sent wrong. “Completely wrong” chips were uncooked and soggy. Both subs where complete wrong. Cost is over £30 to put it in the bin - joke!

I got no red onion on my salad and I really wanted it so annoying

Cold, edges burnt and too crispy, not cut in half, not the best

Food never even arrived! Unable to contact anybody at the store.

Wow … this was amazing! Arrived hot, on time. Well packed. Was gorgeous thank you xx

Absolutely disgusted the order was only half delivered and the other half wasn’t completed, complete waste of money will not order again

Arrived without salad but still nice.

Didn’t receive what I ordered wrong items and not toasted and cold

Sent the completely wrong food

Asked for no cheese, arrived covered it cheese. Lactose intolerant and hungry.

3 subs were ordered, one had completely wrong items on the sub. one was completely fine without any issue and the final came correct items but without any of the sauce options added to the sub.

ORDER HASNT BEEN DELIVERED!!!!!

Where is my order ??? Say you have delivered it 20 Mins ago and ye haven’t

I asked for 2 tuna footlongs with lettuce, cucumber and sweetcorn and instead of tuna i got some other food iteam that I never asked for.

They got our sandwiches wrong :(

Order accuracy: 0 Food quality: 1 (the breakfast one) Delivery time: 3 Ordered 2 meal deals which cost me the life of my next born child. Got charged £1.99 service charge for them to get the order wrong. They gave us the same meal twice instead of actually looking at what we ordered. Driver was within time though thats about it. Avoid.

Forever missing stuff off my order, this time it was the footlong, the main thing Jokes

Got a 6 inch sub instead of a footlong, which is what I ordered

Yet again they delivered the wrong items. So bad it's becoming a joke

Fab service, very friendly delivery driver

I got sent the incorrect items. Normal Pepsi and untoasted han sub

I paid extra for bacon and there is non on my sub I am extremely dissatisfied with this service.

I’m not pleased I asked for meatballs and then I have gave me chicken instead which I do not like.

Where is my refund u said I was getting account credit but I clearly havnt I have tried to place an order and no account credit ?????

not cheese toasted no sauce wrong crisp

I ordered mighty meat salad just full of tomatoes

VILE! Bread had came soggy. Like it had been soaked and still wrapped up anyway. Appalled ! I would give it 0 stars for all if I could

Lovely young gentleman who delivered our food. He was very pleasant and cheery in his manner which makes a lot of difference. The salad still resembled a salad and was very nicely presented in the box, the ingredients tasted fresh, everything was lovely about the meal. I will definitively be ordering from here again (I normally go to a different Subway- I wont mention their name but lately the eating in facilities are just too scruffy) so this is why I choose Hunts Cross and glad I did so Thank you. 20/10

Delivery guy was very rude after I had placed note on the order in regards to the address as I live in a new build and not all the address shows up including mine, I had to select the closest address, he called speaking very little English and was rude after I told him I placed the note on the order, the note option is there for a reason

came without crisp an cookie and wrong veg and sauce

Showed up 15 minutes before closing time and doors were locked.

Didn’t get all my orders! Every time i order for delivery something is always missing!

The food was freezing by the time it got delivered

Really appreciate the apology on the receipt for lack of wrap & the donut to, really nice touch!! 💖

Excellent quick service, thank you!

Ordered a delivery of a plant based steak sub, as I don’t eat meat for a number of reasons. However i was given meat. After two bites of the sandwich I got a chunk that didn’t feel plant based and upon inspection it was steak, I had pulled it apart to check and it wasn’t soft or squishy like a plant based option would be as it was tougher and more difficult to pull apart but when it did it was fibrous and the chunks had an imprint that you would get on a steak. There is no doubt in my mind this was steak, I had my son check it too who tried it and said it was chewy like steak. My sandwich had a lot of salad and sauce on it which is great but due to this I was unable to tell at first as the pieces where smaller like you would get in the actually steak and cheese from subway - as you can imagine I am horrified as now I have actually eaten after being completely meat free for a long time and without it being my choice! I tried to call the store but with no answer after ringing out for 3 minutes. I wonder how many others have had this done to them and more so the people who have allergens to red meat.!

Both subs we're well worth the price and so we're the nachos. Highly recommended going to this subway!

Disgusting and didn’t receive the extras that make it a meal

I asked AGAIN don’t put tomatoes.. and I’ve got it wiht tomatoes AGAIN.. do the restaurant understand english? DONT PUT TOMATOES MEAN I WANT MY SANDWICH WITHOUT TOMATOES!!!!!!!

Ask for steak and cheese and ended up with a patty. Asked for hearty bread and got another and it was stale bread (hard and it crumbled) the bottled drink is smaller than a can. Same old story pay more money for poorer quality food.

Marked as delivered… didn’t even receive food at all. Also said what at front door and wasn’t!

Never followed instructions and missing item🤷🏻‍♀️

Cold food and missing/wrong items

Cold steak and cheese sub was thrown in the bin. What a joke

There was no tuna subs left so they write a note on the sub and said just eat can give me a refund on the footlong

My sub and crisps where completely wrong plus I have no dressing on my sub which makes it tasteless. Wrong flavoured cookies too. Waste of money not happy at all

Lovely but no cheese on any of the sandwiches but still nice

didn't get the right bread and weren't given cheese on the sandwich and hash browns were cold.

I ordered a buffalo chicken sub with blue cheese sauce basically was a dry chicken sub with no buffalo or blue cheese sauce Not happy

Bread was hard. But everything else ok

Food and staff good, However there has been no hot drinks here for months! The hot drinks machine is broken and staff say no one is addressing the problem. Very poor indeed for an eating place.

Everything great except we received the wrong flavour crisps

Got the order completely wrong. Ordered two different subs and they seemed to splice the two orders and just not include certain fillings and sides. I needs ma' cheez and ma' cookies maaaan! Not hard to just read the ticket lads!

Honestly atrocious. Ordered two six inch subs. Wrong sauce, wrong bread, no cheese and missing a cookie. I don’t understand how staff can be so thick. It’s a butty?

Didn't wrapped correctly, veggies everywhere

Didn’t give the right order forgot a few bits really not happy also where was me sweet chilli la😡😡😡

Food was cold asked for toasted and the lettuce was brown on both sandwiches

My order was fine my wife’s on the other hand was all wrong she asked for chicken tikka she got a plain chicken she asked for jalapeños and got none and they put a ridiculous amount of mayo on the bread and they also give us the wrong bread oh yeah an the Crinkle fries were stale and cold

Gave me the wrong crisps but the sandwich was nice and fresh

Asked for toasted and it hadn’t been couldn’t eat as it was asid it came out of the freezer disgusting

Many elements of the order were wrong or missing. Would not order from here again.

Sandwich pretty much fell apart when I got it, sauce on the side and not inside. Poor quality to be honest

Had the salad boxes and they were delicious. Very fresh, lots of choice, generous portions and great value for money 👍😊

Local to my work, service is always terrible.

Forgot two meals absolutely useless

Cookie was missing, wedges cold, sauce and salad items missing that was requested

Came in today, and thoroughly unimpressed with the establishment! Massively slow service, the sandwich was 90% sauce and had barely any salad in. Not angry, just disappointed

Food was very fresh and good value

My food never came with what I orded I orded 2 big meal deals and the sent me out just a sandwich

Order is completely wrong, cookies are wrong, No cheese on sandwiches, wrong crisp etc

Brilliant service, driver really friendly and food really good Thank you

My order was missing two drinks- I ordered several chocolate chip cookies that I never received. I had ordered two 6” meals that were missing drinks from both.

Wrong order, got chicken tikka instead of roast chicken.

Food was early that expected but probably due to the fact they’d got the order wrong. Staff basically looked at the first sub and paid no attention to the rest and made every sub the same. Specifically didn’t ask for certain things that were put on and things missing from other subs. For £35 quite poor service to not make a sandwich right.

The nacho chicken is basically a chicken nugget butty, avoid!… also staff didn’t read my requirements on my notes

The worst subway ion Liverpool. A lot of items was missing to make the sandwiches. The place was really dirty. I asked to use the toilet but it was closed. It was 3pm and when i sat at the table to eat the clerk said i couldn't sit down because he had already cleared the tables to close the place.

Two out 3 items we ordered were wrong