GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.5

Based on 529 opinions finded in 3 websites

site_photo4

Nº 450 in 636 in Gateshead

CUSTOMERS TALK ABOUT DISHES WITH..cheesechickensteaksandwichlettucesalad

comment_iconOpinions

delivery was marked as delivered but didn't actually arrive will NEVER order from here again

site_logo

ann . 2025-02-28

MORE AT Just Eat

Just great service from cheff to delivery

site_logo

Mark . 2025-01-30

MORE AT Just Eat

My food was not delivered at all and when we tried to contact the number didn’t work

site_logo

Francesca . 2024-12-30

MORE AT Just Eat

ordered at 12 05 and didn't arrive until 2.25

site_logo

Beverley . 2024-12-21

MORE AT Just Eat

Service was great, didn't get her name, down to earth, good conversation and the order was spot on, loads of salad, would definitely use again.

site_logo

Centurion 1 . 2024-12-17

MORE AT Google

Bowl of lettuce , very VERY stingy serving of chosen options.

site_logo

Chris . 2024-12-11

MORE AT Just Eat

Can you start offering halal meat!!!

site_logo

zainy ., . 2024-10-31

MORE AT Google

No bread available asked if they serve hala chicken they don’t

site_logo

gma md . 2024-10-31

MORE AT Google

Delivery driver came to the wrong door, New Furious Chicken sub is rank, very bland cos of the chips in it and chicken no taste, wrong crisps on order, basically you had a bad day

site_logo

Anthony . 2024-10-19

MORE AT Just Eat

I ordered a subway from Blaydon. Money was took out my bank and order was accepted. Then my order got cancelled a refund was on the way but has not been put into my bank

site_logo

Layna . 2024-08-23

MORE AT Just Eat

I got charged 30p for each of my drinks because of the sugar tax and received Coke Zero.

site_logo

Kirsty . 2024-08-13

MORE AT Just Eat

Advised that my order was delivered and it wasn’t delivered and no option to contact waiting for refund

site_logo

Emma . 2024-07-07

MORE AT Just Eat

Subs were missing most of the ingredients. The subs were not toasted as requested and everything was ice cold. This is easily the worst meal I have ordered on just eat.

site_logo

Ashleigh . 2024-07-04

MORE AT Just Eat

Nice food but where’s the cheese in the bacon sausage and cheese footling, like how could you forget the best part , but other wise would of given 5stars if you had remembered the cheese

site_logo

Stef . 2024-07-03

MORE AT Just Eat

Absolutely shocking service from lady with black hair and a fringe. Just cause you're under pressure gives you no right to speak the way you did to all the customers. Think she needs more training on adequate customer service.

site_logo

Karolina Kwiaton . 2024-05-27

MORE AT Google

Pigs in blankets were very poorly cooked. hash browns could have been more cooked.

site_logo

Pat . 2024-05-26

MORE AT Just Eat

Ordered salad ordered corn on salad it didn’t have any on also wedges were cold when delivered

site_logo

Chloe . 2024-05-10

MORE AT Just Eat

Food took over 2 hours to be delivered. Pop bottles crushed both sandwiches and tried eating them but ended up giving up and throwing them away.

site_logo

Stephen . 2024-05-04

MORE AT Just Eat

Very pleasant staff member gave us free cookies since they were broken

site_logo

garden rescue . 2024-04-12

MORE AT Google

driver didn't bother coming to my door rang me instead however I asked why he didn't kist come to my door.. he just sat in his car.

site_logo

Laura . 2024-04-08

MORE AT Just Eat

I have ordered countless takeaways and have never had to leave a negative review before. The driver couldnt find the house, this is a first, so he called me. I asked if he was lost, he said nothing. I asked if he was able to tell me his surroundings, he said nothing. Finally he found the house. When I opened the bag, a freezing cold drink had been squashed on top of a hot sandwich so the food was cold. The hot sandwich was a goner anyway given how long it took him.

site_logo

Rachel . 2024-02-03

MORE AT Just Eat

Guy had difficulty adding offer, making calls on the counter apparently to the "top manager of subway", very sad, just wanted a cookie.

site_logo

Chloe Mccoy . 2024-02-02

MORE AT Google

didn’t understand offers were making calls on front counter to the top manager of subway, i just wanted a cookie . very sad. please i just wanted a nice meal

site_logo

vic mccoy . 2024-02-02

MORE AT Google

Poor customer service guy was rude, not aware of offers, was making calls on front counter while I was waiting

site_logo

Ewan doyle . 2024-02-01

MORE AT Google

Only thing that was bad , my Oasis was missing from my order. Otherwise very tasty 😋

site_logo

Karen . 2024-01-31

MORE AT Just Eat

They delivered to somewhere else NOT where I asked, they delivered to a totally different shop with totally different name that I couldn’t even find! tried to return call to no answer and have reported complaint with just eat.

site_logo

Catherine . 2024-01-31

MORE AT Just Eat

Ordered meal 13.52 for immediate delivery arrived at approx 4.30

site_logo

Anne . 2023-12-09

MORE AT Just Eat

Items missing from order, spoke to delivery driver, told to contact just eat. Still awaiting a response. Absolute joke.

site_logo

Stuart . 2023-12-02

MORE AT Just Eat

The lady (could be manager) with black hair and a fringe. Has shocking customer service and is rude. She is awful to the staff infront of cusotmers and Clearly makes them stress for no reason whatsoever. She takes over their jobs randomly when they’re half way through a sandwhich stressing them out for no reason. Great staff apart from her. Guy behind thr till was lovely and friendly

site_logo

Jess Ralph . 2023-12-02

MORE AT Google

Never received order, still no word from customer support other than they are looking into it, contacted over 2hrs ago.

site_logo

David . 2023-11-11

MORE AT Just Eat

After waiting 10 minutes in my lunch break was told that there was no gluten free bread. Disappointing, this is the second time in a row I've been to a subway and they haven't had any. They couldn't provide a paper/email/ or MMS receipt, so opted for a hand written one, the place seems to be devolving. I won't be returning

site_logo

Anton Lapinski . 2023-11-03

MORE AT Google

Only the crisps was the right part of the order!

site_logo

Ryan . 2023-10-09

MORE AT Just Eat

awful food order completely wrong and stone cold safe to say wont be ordering subway again!

site_logo

Tom . 2023-09-10

MORE AT Just Eat

Was greasy and awful never again yak !!

site_logo

Michael . 2023-09-05

MORE AT Just Eat

Very nice subway, friendly staff, good atmosphere 😀 Thank you

site_logo

Kevin Brown . 2023-08-27

MORE AT Google

Wet meat. Wet salad. Wet cheese. Water logged bread. It was like it stopped to unwind in a sauna on route.

site_logo

Ryan . 2023-07-30

MORE AT Just Eat

Sandwich was all crushed and the paper had to be peeled out of it, the wedges were cold and under cooked. The so called nachos were literally half a bag of Doritos poured into a box with nothing on them no cheese, salsa or jalapenos. Just eat won't refund for these as they claim each restaurant prepares things their own way which is pathetic, you can't pour half a bag of crisps into a box and charge £2.99 for the privilege. I have a photo of the "nachos"

site_logo

Dave . 2023-07-30

MORE AT Just Eat

Too much tuna and could not even taste the cheese. Also slightly over salted.

site_logo

Judith . 2023-07-21

MORE AT Just Eat

Sent the wrong drink and wrong cookie. Other than that was good.

site_logo

Tee . 2023-07-03

MORE AT Just Eat

You forgot my cheesy bites as part of the six inch meal deal

site_logo

Lee . 2023-06-21

MORE AT Just Eat

Absolutely rubbish this one in the Metro Centre

site_logo

Alexander Tordoff . 2023-06-08

MORE AT Google

Easily the best subway in the area. Food always good vegetables always fresh, great service.

site_logo

Louise . 2023-05-19

MORE AT Just Eat

Food was cold by the time I had received it which is strange as it’s only a 3 min drive to where I had it delivered

site_logo

Lauren . 2023-05-01

MORE AT Just Eat

Had food time changed, but other wise food lmwas lovely and srresedl

site_logo

susan . 2023-04-22

MORE AT Just Eat

Bread was toasted like I asked but it was chewy and smushed up. Wrong crisps were given

site_logo

Jess . 2023-03-30

MORE AT Just Eat

Order was missing! only sent the extras...cheers

site_logo

claire . 2023-03-28

MORE AT Just Eat

Have been using this Subway for the last few weeks and initially was very impressed - good portion sizes and attention paid to requests. However the last three orders we’ve had from here have been very disappointing. Ingredients missing each time and no regard to additional comments noted - as o LH have the veggie delite salad, asked for extra pickles and jalapeños but just a scattering if jalapeños and no pickles on salad. Not just a one off either, been like this for the last 3 orders. One of my daughters got pickles so know that it wasn’t a case of running out. Paid for double cheese on 2 of the salads and just a sprinkling of cheese given. Hardly any sauce on the salads but far too much lettuce and red onion - salad just pa Jed full of it. I never write a negative review but this time feel I really have to - am gutted as thought we’d found a great subway but will have to look elsewhere now.

site_logo

Lisa . 2023-03-28

MORE AT Just Eat

Food wasn’t toasted and sandwich was ruined

site_logo

Aryian . 2023-03-25

MORE AT Just Eat

The driver turned up at the incorrect address, called me and stated I had provided incorrect details. He then realised his mistake and drove to my address. After delivery, I then found that I had been given someone else's order. Completely different items and much less than what I ordered. This was especially dangerous considering the recipient has an olive allergy which was found in the incorrect order. Just Eat is now refusing to refund me, despite picture evidence. I will never use this service or restaurant again. AVOID.

site_logo

Dylan . 2023-03-17

MORE AT Just Eat

My drink was missing, sandwich was soggy

site_logo

A . 2023-03-04

MORE AT Just Eat

Was late but order was perfect but I did not mind

site_logo

Emma . 2023-03-01

MORE AT Just Eat

Always find it hit or miss with Subway but it was the first time using this outlet and it was fab. Food very fresh and plenty there and fast friendly delivery. Will definitely be using this store every time now

site_logo

Lisa . 2023-02-28

MORE AT Just Eat

My drink was missing from the order, please can this be refunded ASAP!!!

site_logo

Cheryl . 2023-02-27

MORE AT Just Eat

Food arrived and was lukewarm.was missing a can of pepsi Max cherry.nachos were soggy but were edible.the sandwich was awful.it had tuna on it,which I hadn't asked for.tried ringing the restaurant but rang with no answer or was engaged.

site_logo

Sarah . 2023-02-25

MORE AT Just Eat

Order accepted then never delivered although the app showed that the order had been delivered.

site_logo

David . 2023-02-25

MORE AT Just Eat

Food cold and wet as drink spilt

site_logo

Lisa . 2023-02-23

MORE AT Just Eat

Items missing from the order, sandwich made incorrectly. Very unhappy with the service

site_logo

Matthew . 2023-01-15

MORE AT Just Eat

The order took nearly 3 hrs then when it arrived it was , cold the tiger bread was nothing like tiger bread and the Pepsi Max was normal Pepsi

site_logo

Claire . 2022-12-29

MORE AT Just Eat

Added time on due to no drivers

site_logo

Hughes . 2022-12-10

MORE AT Just Eat

Food was ordered at 11:24 and was supposed to arrive between 11:50-12:10, food didn’t arrive till 13:50, food was freezing and undercooked, we tried cancelling but wasn’t given the option to, disgusting service

site_logo

Chloe . 2022-12-04

MORE AT Just Eat

Another subway takeaway the lady had just started but she was really helpful and make the sandwiches to standard.

site_logo

Danielle C . 2022-11-15

MORE AT Google

Food was freezing cold orange juice was a strange colour was 2 days from being out of date. Absolutely awful. The steak was tough and un eatable. Terrible

site_logo

Alex . 2022-11-11

MORE AT Just Eat

3 subway in metro centre and not one of them is halal. Bought foood for my friends I couldn’t eat.

site_logo

Maryam Mohammed . 2022-11-03

MORE AT Google

I ordered a footlong with hearty Italian bread and received a different bread, I also ordered 9 hash browns however got 6 which were cold when I got them and I also ordered a cheesy garlic slice which was not received.

site_logo

Hannah . 2022-11-03

MORE AT Just Eat

Me and my partner Fiona went to get a bite to eat at Subway on Saturday 14th August. in the food hall on Monday we got to 6 inch steak and cheese with lettuce and onion and Ceasar sauce meal deal with a cheese and onion crisps with 2 large diet cokes. We were still hungry after eating the 6 inch so we got another one. There was not a lot of food on them which made it just right as some Subways actually fill up the sandwiches and makes a mess. We went back again to the same Subway on Monday and got 2 foot steak and Cheese meal deal. Will be going Spain soon.

site_logo

James Taylor . 2022-10-18

MORE AT Google

Rudest Subway staff in the world. Avoid at all costs

site_logo

Paul Crilly . 2022-10-10

MORE AT Google

I find it difficult in rating subway because they do a nice sandwich even you just want something quick but there isn't anything special about it. I got a nice sandwich and was in and out really quick. It hit the spot but didn't stand out in any way.

site_logo

dean t . 2022-10-10

MORE AT Google

Didn't ask for lettuce and ended up getting lettuce, lettuce was not an option I chose yet I ended up with it, someone clearly didn't read my order at all!

site_logo

Norah . 2022-10-01

MORE AT Just Eat

Good sandwich but lying staff say I asked for double but I didn't an they charged me for a drink that i got from a different shop £9.99 FOR MY SANDWICH!!! I recommend any other subway like Down Manor walks or the one in newcastle

site_logo

Tommy C . 2022-09-03

MORE AT Google

Went to the new Subway downstairs the other day in the blue mall and it came to over £15 just for two tuna footlongs and one refillable drink! At one time I used to like Subway but I think it's poor value for money now. We then went to the one upstairs in the yellow mall this evening for some nachos and we got about 10 crisps in each box, infact there were more jalapenos piled on than crisps! Won't be using Subway anymore after these negative experiences. The old stores also look scruffy and unkempt, they all need a makeover. The seats in this branch even had black gaffer tape on them holding them together! I know you don't go to Subway for a fine dining experience but there should be certain standards! The best one around here is in Cramlington Manor Walks. The Tesco Kingston Park one is scruffy dirty!

site_logo

Jennifer . 2022-08-21

MORE AT Google

Driver was all over had to go out look for him

site_logo

leann . 2022-08-14

MORE AT Just Eat

Long queue but went down very quick lush food with my daughter an grandchild

site_logo

Susane Mcclelland . 2022-08-11

MORE AT Google

Really annoyed this time around. We always buy from this one and it’s always be amazing until this order! When you order and pay for double ingredients you expect that to turn up when delivered. This time the subs were nuked! Not toasted, nuked! Ingredients were missing and the double ingredients were not added as paid for. The subs and the salad were both dry, as in they didn’t even have sauce! We paid for everything but received some terrible food in exchange.

site_logo

Mr . 2022-08-02

MORE AT Just Eat

When first placed order, delivery was 20 mins-half hour, then it changed to 50mins to an hour. Then it changed to an hour and 20 mins-baring in mind had I known this originally I wouldn't have bothered (I could have got ready went myself and been back home and have ate it!) Food was delivered, but hash browns and chicken were cold.

site_logo

Laura . 2022-07-27

MORE AT Just Eat

Had a meatball sub it was delicious.

site_logo

MARY WHITE . 2022-07-20

MORE AT Google

Hot food was cold, baring in mind today is the hottest day of the year you’d except it to be warm and it was freezing (like out of the fridge cold)

site_logo

Alan . 2022-07-19

MORE AT Just Eat

The wrong drink was sent and the cheese was missing from my sons sandwich

site_logo

Chris . 2022-07-03

MORE AT Just Eat

I paid for a foot long sub and got a six inch, when you pay over £12 for a sandwich you would expect to get what you’ve paid for

site_logo

peter . 2022-06-26

MORE AT Just Eat

Good surroundings and good food at reasonable prices.

site_logo

Bob Anderson . 2022-06-20

MORE AT Google

Random Salad stuff I didn’t even want no sweet onion sauce and just slapped together worst sarnie I’ve ever seen at subway

site_logo

Kai . 2022-06-04

MORE AT Just Eat

Excellent service from a nice and friendly young lad didn't get his name unfortunately Sandwiches amazing as always from subway

site_logo

Cath hello . 2022-05-25

MORE AT Google

Food is cold and items missing, dismissive on the phone stating refund would be issued but didn’t ask my name or order number

site_logo

Ashley . 2022-04-15

MORE AT Just Eat

Only got meat in moth subs, no cheese or sauce or lettuce/corn/onions...

site_logo

Johanna . 2022-03-26

MORE AT Just Eat

I'm so sorry but this isn't what i ordered and it is awful !

site_logo

Helen . 2022-03-25

MORE AT Just Eat

Having ordered from Subway Metro Center six times now, I feel it’s time for a genuine review! The team are amazing, food is always correct and we even get an extra cookie! The delivery drivers are always polite and courteous. The food is always warm and wrapped well! I’d recommend them for sure. The negative reviews seems bogus to me, considering the length of time it’s taken me to leave a review and no issues whatsoever.

site_logo

Mr . 2022-03-14

MORE AT Just Eat

Took one mouthful then it went in the bin.

site_logo

Daniel . 2022-03-13

MORE AT Just Eat

Horrendous, staff could not listen to or complete simple requests. I'm not sure what the salad person was doing but it certainly wasn't listening. The woman on the till couldn't get us out quick enough, asked for bottled drinks, got cups, I actually watched them toast my chicken nachos, but because I asked for a carrier bag (a simple request) the whole order got mixed up. Ended up with no chicken nachos, cups for drinks, the only thing they did manage was to put some meat between the bread. Unbelievably shocking. Will never go back. Totally useless.

site_logo

Michael Nolan . 2022-03-12

MORE AT Google

Amazing customer service, really friendly

site_logo

Abbie-Rose . 2022-03-07

MORE AT Just Eat

Half of my order was missing? Cant speak with anyone at just eat directly so i have to hope they refund it!!

site_logo

steven . 2022-02-01

MORE AT Just Eat

We are missing two bags of crisps.

site_logo

Luke . 2022-01-21

MORE AT Just Eat

Missing item so wasn't pleased but did arrived at good time

site_logo

kerry . 2022-01-11

MORE AT Just Eat

Not the best experience, staff did not listen to simple requests for what was wanted on the sub, twice ignoreing what size sub was wanted so sorry subway you missed out on the upsell, to cap off one sub no peppers.requested.... had peppers, next sub asked for just lettuce tom , onion and cucumber to be added... filled with jalepenos gherkins and olives lucky no allergies! Not great today cant imagine using this branch again

site_logo

colin smith . 2021-12-30

MORE AT Google

Got the order wrong got a six inch which should have been foot long and foot long which should have been six inch. Sandwiches on wrong bread also.

site_logo

David . 2021-12-30

MORE AT Just Eat

Always great food and service from this subway, today no exception and my food has been delivered early every single time

site_logo

Stephanie . 2021-12-29

MORE AT Just Eat

For the umpteenth time, Didn’t receive what I ordered. Each Individual Subway need to have control over online presence, restricting orders that are not available.

site_logo

Janette . 2021-12-20

MORE AT Just Eat

I ordered my food at 11:30 and it over 4 hours late and cold

site_logo

Daisy . 2021-12-06

MORE AT Just Eat

Second time consecutively our order has been wrong. Paid twice for extras which haven't come despite a reminder in the notes section. Dressings were missed off. Wrong crisps sent. A shame because the food is lovely and can't fault delivery!

site_logo

Kirsty . 2021-11-29

MORE AT Just Eat

Been to this subway twice and there is a lovely young lad there he was working Sunday night and tonight and his customer service is amazing and a lovely smile I'm not sure of his name but of will you let him know that I work at duck down gifts in the metro centre he will know 😊 Samantha robinson

site_logo

samantha robinson . 2021-11-23

MORE AT Google

Only thing wrong was they missed one item off and swapped out the crisps to different flavours but food was nice

site_logo

Kelly . 2021-11-12

MORE AT Just Eat

Thom is a real asset to this company, have visited twice in the last month and her happy and overwhelming attitude to customer's is a refreshing experience, well done Thom 👏

site_logo

Kawi Kris600 . 2021-10-15

MORE AT Google

Similary restaurants in North East

restaurant_img
3.5

42 Opinions

location-icon12 Arndale Houses, Durham Rd
Turkish
outdoor_seating_129621takeaway_129621delivery_129621

Absolutely shocking!!!!stay away!! If i could give zero stars i would!! Ordered a Chicken Kiev pizza thin base he said we dont have!!! Then rolled out the middle of the pizza base!!! Chicken was yellow?? (Kiev)??? No cheese whatsoever just a sloppy inedible tasteless junk!!! Stick to Casa Rosa or Dominoes true saying get what you pay for!!!

restaurant_img
3.5

22 Opinions

location-iconUnit 6C Addison Industrial Estate, Newcastle upon Tyne, NE21 4TE, United Kingdom
outdoor_seating_371728takeaway_371728delivery_371728

Honest Review - Pizza was a little undercooked, garlic and chilli sauce was very watery no flavour. Kebab was like eating an old rubber Boot. Chips were actually nice. Do not recommend.

restaurant_img
3.5

53 Opinions

location-icon62 Front St, Winlaton, Blaydon-on-Tyne NE21 6AE, United Kingdom
outdoor_seating_371691takeaway_371691delivery_371691

Best Indian takeaway in the area by far, been coming here for years and wouldn't go anywhere else. Food is always delivered hot and full of flavour. Couldn't reccomend enough!

restaurant_img
3.5

24 Opinions

location-icon170-172 Saltwell Rd, Gateshead, NE8 4XH, United Kingdom
outdoor_seating_362814takeaway_362814delivery_362814

Absolutely brilliant! Fish beautiful and fresh, the chips really perfect.

restaurant_img
3.5

1429 Opinions

location-iconRiverside Way, Derwenthaugh Rd, Swalwell, Newcastle upon Tyne NE16 3BE, United Kingdom
outdoor_seating_341876takeaway_341876delivery_341876

My order hasn’t arrived at my address I’m fuming